Ford Fiesta Complaints (2016)

179 consumer complaints on file.

#11374165November 11, 2020
POWER TRAIN
TRANSMISSION MALFUNCTION SERVICE NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372456October 30, 2020
WHEELS
THE LUGNUTS SWELL AND THE LUG HUT WRENCH WITH THE CAR WILL NOT REMOVE THE LUG NUTS. MY WIFE GOT A FLAT TIRE, SHE WAS ALONE ON THE SIDE OF THE ROAD AND COULD NOT GET THE TIRE OFF BECAUSE THE WRENCH WOULD NOT FIT. THE ROAD SIDE SERVICE COULD NOT GET IT OFF ALSO. WE HAD TO GET THE CAR TO A SERVICE CENTER AND THEY HAD TO HAMMER A LARGER SOCKET ON IT TO BACK THE NUTS OFF. THEY SAY THIS IS A COMMON PROBLEM. REALLY? A COMMON PROBLEM THAT LUG NUTS FAIL??? THIS IS NOT RIGHT. I CALLED THE FORD DEALERSHIP AND THEY SAID SORRY BUT THERE IS NOTHING WE CAN DO. I CALLED FORD DIRECTLY AND THEY SAID THE SAME THING. POOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354881September 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WHILE JERKING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE MANUFACTURER AND THE LOCAL DEALER SUNRISE FORD LOCATED AT 5435 US-1, FORT PIERCE, FL 34982 WERE NOTIFIED OF THE FAILURES BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351230August 25, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY TRUNK POPS OPEN ON ITS OWN. AT LEAST 3 TIMES A DAY AT RANDOM. GIVING ACCESS INTO THE VEHICLE. THIS HAPPENS WHILE I'M DRIVING AND WHILE THE CAR IS STATIONARY. I HAVE WOKEN UP AT 4 AM AND MY TRUNK BE OPEN. I'VE BEEN DRIVING AT 60MPH AND THE TRUNK OPEN. BEEN IN A DRIVE THROUGH AND THE TRUNK OPEN. THIS HAS BEEN GOING ON FOR MONTHS. MY SON SEEN THE TRUNK WAS OPEN AND SHUT IT REPEATEDLY JUST FOR IT TO OPEN EVERY FEW MINUTES. THIS IS A COMMON ISSUE WITH THESE AND SIMILAR FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350009August 18, 2020
POWER TRAIN
WHILE DRIVING TO A TRAFFIC LIGHT BEFORE COMING TO A COMPLETE STOP MY CAR SEEMED TO REV UP AFTER THE SHIFTING DOWN THEN ENGINE GETS HIGH WHEN RELEASING BRAKE AND GOING ABOUT 15 MPH BEFORE COMING TO THE NEXT TRAFFIC LIGHT THEN THE CHECK ENGINE LIGHT APPEARS AND IS STEADY AS I'M DRIVING TO WORK THERE IS A "HARD SHIFT" WHILE GOING ABOUT 15-20 MPH IN CITY DRIVING.. I WAS TOLD VERBALLY BY A MECHANIC THAT MY MODEL CAR HAS HAD THESE TYPES OF ISSUES SUCH AS:"AUTOMATIC CLUTCH" NOT PERFORMING PROPERLY IN THE PAST AND MY VEHICLE IS OUT OF WARRANTY AND NOT ON THE RECALL LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348983August 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER RECHARGING THE BATTERY AND STARTING THE VEHICLE, THE MESSAGE TRANSMISSION MALFUNCTION WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUTTON FORD LOCATED AT 21315 CENTRAL AVE, MATTESON, IL 60443. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341386July 24, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE CLUTCH PEDAL GETS STUCK ABOUT AN INCH OFF THE FLOOR AFTER BEING DEPRESSED AT SEEMINGLY RANDOM TIMES USUALLY IN THE WARMER WEATHER MONTHS. THIS HAS CAUSED ME TO LOSE THE ABILITY TO CHANGE GEARS AND LOSS OF ABILITY TO ACCELERATE. IT DOES NOT COME OUT OF THIS POSITION UNTIL I PHYSICALLY PULL THE PEDAL OFF THE FLOOR. I HAVE HAD INCIDENTS WHERE I HAVE BEEN STUCK IN THE MIDDLE OF AN INTERSECTION UNABLE TO MOVE WHERE I HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC. THIS IS NOT AN UNCOMMON ISSUE AND IS NOTED IN MANY FIESTA ST FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340322July 20, 2020
POWER TRAIN
I TRIED TO START MY CAR TO GET TO WORK AND IT MADE SOME FUNNY NOISES AND WOULD NOT START. AFTER ABOUT THE FIFTH TIME IT STARTED AND IMMEDIATELY A TRANSMISSION SERVICE NOW WARNING CAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337243July 2, 2020
POWER TRAIN
WHEN PUTTING THE CAR INTO REVERSE OUT OF A PARKING SPACE OR GOING FROM DRIVE TO REVERSE THE CAR WILL JERK AND/OR NOT MOVE. TAPPING THE GAS DOESN'T HELP. ALSO WHEN TURNING AROUND CORNERS WHEN PUSHING DOWN ON THE ACCELERATOR THE CAR WILL NOT ACCELERATE UNTIL THE WHEEL IS ENTIRELY STRAIGHTENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330134June 22, 2020
POWER TRAIN
ON FRIDAY JUNE 19TH MY SON AND I WERE EXITING A PARKING LOT OF A SHOPPING CENTER. AS WE WERE MAKING A RIGHT HAND TURN. THE DRIVETRAIN IN MY 2016 FORD FIESTA WENT OUT. LEAVING US STUCK IN TRAFFIC AND NEARLY GETTING REAR ENDED. SOME OTHER MOTORIST HELPED US PUSH THE CAR BACK INTO THE SHOPPING CENTER. I CALLED MY FORD DEALERSHIP AND EXPLAINED THE ISSUE. I WAS TOLD THAT MY V.I.N. NUMBER WAS NOT PART OF THE 100,000 MILE EXTENDED WARRANTY PROGRAM. BECAUSE IT CAME FROM A DIFFERENT PLANT. I CALLED FORD CUSTOMER CARE, AND WAS TOLD THE SAME THING. NOW, I MAY HAVE TO COME UP WITH $3,500 TO $4,000 TO GET THE TRANSMISSION FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329826June 20, 2020
POWER TRAIN
ON FRIDAY JUNE 19TH, MY SON AND I WERE MAKING A RIGHT TURN ONTO A MAIN STREET FROM A PARKING LOT. THE CAR HESITATED, THEN STALLED IN THE MIDDLE OF TRAFFIC. I COULD HAVE THE CAR IDLE UP. BUT IT WOULDN'T MOVE. MYSELF AND ANOTHER GUY HELPED ME PUSH THE CAR BACK INTO THE STRIP MALL PARKING LOT. WE ALMOST GOT HIT TWICE TRYING TO PUSH THE CAR. I HAD THE CAR TOWED HOME. I CALLED MY FORD DEALERSHIP AND WAS TOLD THAT MY CAR'S VIN NUMBER WAS ELIGIBLE FOR THE 100,000 MILE EXTENDED WARRANTY. I HAVE LESS THAN 100, 000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326225May 27, 2020
ELECTRICAL SYSTEM, POWER TRAIN
MY BATTERY WENT DEAD ON 5/26/20, IT WAS UNABLE TO BE JUMPED OFF AT AUTO ZONE. I BOUGHT A NEW BATTERY FOR $108. AFTER INSTALLING MY DASH APPEARED TRANSMISSION MALFUNCTION SERVICE NOW, PRIOR TO THIS I HAD NO ISSUES OTHER THAN MY PURGE CONTROL VALVE HAS WENT OUT TWICE. I CALLED THE DEALERSHIP AND HE IMMEDIATELY STATED THE BATTERY DYING CAUSED THE TRANSMISSION CONTROL MODULE TO BURN OUT AND THAT IT IS A COMMON ISSUE. HE SAID MY VEHICLE SHOULD HAVE BEEN INCLUDED IN A RECALL/EXTENDED WARRANTY BUT MY VINTAGE WAS NOT INCLUDED AND HE WASN'T SURE WHY. HE SAID IT WOULD BE A $600 FIX TO REACH OUT TO FORD MOTOR COMPANY ABOUT INCLUDING MY VEHICLE WHICH THEY REFUSED AFTER CALLING TWICE. I WAS AT AUTO ZONE WHEN THIS HAPPENED TO HAVE MY BATTERY TESTED BECAUSE 3 TIMES IN THE LAST MONTH I HAVE HAD TROUBLE STARTING MY CAR. I CALLED JENKINS AND WYNN IN CLARKSVILLE TN AS WELL AS FORD MOTOR COMPANY RECALL CUSTOMER RELATIONS TWICE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322212April 24, 2020
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
MY VEHICLE IS A 2016 FORD FIESTA ST WITH A SUNROOF. I LIVE IN AN AREA WHERE THERE IS NOT MUCH FLAT LAND TO PARK VEHICLES. MY DRIVEWAY IS GREATER THAN A 20% GRADE. THIS COMPLAINT IS RELATED TO SUNROOF SEAL LEAKS IN ANY MODE OF OPERATION. THE SUNROOF SEAL IS A SINGLE STRIP OF RUBBER WITH A DISCONNECTED SEAM THAT IS ORIENTED AT THE TOP OF THE SUNROOF. AS THE RUBBER AGES, THE RUBBER SHRINKS AND THE SEAM CAN DEVELOP INTO A GAP THAT LETS WATER INSIDE THE SUNROOF DRAINAGE TRAY. IF THE SUNROOF SEAL LEAKS OR FAILS, THE CAR IS DESIGNED TO COLLECT THE WATER AND DRAIN IT TO A LOCATION NEAR THE FRONT WHEEL WELLS. THIS WORKS PERFECTLY AS LONG AS THE CAR IS LEVEL. IF THE CAR IS PARKED AT A 15% GRADE OR STEEPER WITH THE FRONT OF THE VEHICLE POINTING UPWARDS, THE SUNROOF SEAL WILL LEAK, BUT THE WATER COLLECTED WILL NOT DRAIN TOWARD THE INTENDED DRAINS. THE WATER WILL INSTEAD FLOW DOWN THE SIDES OF THE ROOFLINE INSIDE PLASTIC TROUGHS. THESE TROUGHS ARE NOT WELL DRAINED TO THE EXTERIOR. THE WATER WILL FLOW THROUGH THE TROUGHS AND EXIT INTO THE INTERIOR OF THE VEHICLE NEAR THE HEAD LINER AND THE REAR PLASTIC TRIM OF THE INTERIOR NEXT TO THE REAR WINDOW. THIS WILL EVENTUALLY FILL UP THE SEALED SPARE TIRE WELL, AND WILL CAUSE CORROSION OVER TIME. THIS CORROSION MAY AFFECT THE CAR'S STRUCTURAL INTEGRITY AND MAY AFFECT THE CAR'S CRASH WORTHINESS IF ALLOWED TO CONTINUE. THE WATER IS ONLY NOTICEABLE IF THE TRUNK SHELF IS REMOVED, WHICH IN MANY VEHICLES WILL NEVER HAPPEN. THE WATER ALSO HAS A TENDENCY TO COLLECT ON THE REAR SEATBELT SPOOL AND THE SPOOL SUPPORT FASTENERS. IF THE WATER IS LEFT ON THE SEATBELT SPOOLS FOR LONG ENOUGH TIME, THE SEATBELTS FOR THE REAR SEATS CAN BE WEAKENED OVER TIME BY CORROSION. THE SEATBELT ISSUE MAY NOT BECOME A SAFETY CONCERN UNTIL SOMETIME IN THE CAR'S FUTURE IN THE SECONDHAND MARKET. BLACK MOLD GROWTH MAY BECOME AN ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321885April 22, 2020
ELECTRICAL SYSTEM
PASSENGER SIDE WINDOW CONTROL DOES NOT WORK PROPERLY. BLUETOOTH AUDIO SOMETIMES PAUSES FOR NO REASON. CONDITIONS HAPPEN WHILE DRIVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317873March 13, 2020
UNKNOWN OR OTHER
WHEN I PUT GAS IN MY 2016 FORD FIESTA IT WANT START RIGHT AFTER THE CAR STALL WHICH I'M TOLD BY MY MECHANIC THAT THE VAPOR CANISTER PURGE VALVE IS NOT WORKING PROPERLY AND FORD HAS THIS SAME ISSUE WITH THE FORD FOCUS BUT WANT PUT THE FIESTA ON THE TO BE RECALLED LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317496March 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
TUVE PROBLEMA CON LA COMPUTADORA Y TRANSMISIN AUTOMTICA, DESDE QUE SE ADQUIRI LA UNIDAD REPORTE PROBLEMA CON LOS ELEVADORES DEL AUTO YA QUE NO SE TRABAN A SUBIR Y BAJAR, NO HAN DADO SOLUCIN A ESTE PROBLEMA Y SOLO LO 'RESUELVEN CON LUBRICANTE' . LA INTENSIDAD DEL TABLERO CAMBIA CONSTANTEMENTE, AL TRATAR DE SUBIR O BAJAR EL VOLUMEN DEL ESTERO NO LO HACE DE MANERA CORRECTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310899February 23, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
I WAS INVOLVED IN AN ACCIDENT ON THE FREEWAY THE VEHICLE WAS STRUCK TWICE AND CAREENED INTO THE CENTER DIVIDER ONCE BEFORE COMING TO REST. THE AIRBAGS NEVER DEPLOYED. I SUSTAINED A BROKEN NECK BY HYPER EXTENDING MY NECK OVER THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11310577February 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO ACCELERATE OR SHIFT GEARS IN CORRECT ORDER WITH THE ACCELERATOR PEDAL DEPRESSED. WHILE ATTEMPTING TO DRIVE TO THE RESIDENCE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE MECHANIC WAS UNABLE TO REPAIR THE VEHICLE AND THE VEHICLE WAS TOWED TO AIRPORT MARINA FORD LOCATED AT (5880 W CENTINELA AVE, LOS ANGELES, CA 90045) WHERE IT WAS ALSO DIAGNOSED WITH A TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED AT AIRPORT MARINA FORD. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306607February 2, 2020
SUSPENSION
WHILE DRIVING I HEAR LIKE A KNOCKING NOISE COMING FROM THE FRONT END, WHILE DRIVING DOWN MAIN STREETS AND SIDE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306446February 1, 2020
ENGINE, POWER TRAIN
THE TCM LIGHT COMES ON WHEN CAR IS STARTED. WHILE THE CAR IS MOVING IT SEEM TO SLIP OUT OF GEAR. THIS HAPPENS WHILE DRIVING ON A STRAIGHT ROAD OR TURNING OR SLOWING DOWN. THE RPM REVS UP BUT THE CAR IS SLOWING DOWN. THIS HAPPENS WHEN DRIVING 30 MPH OR 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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