Ford Fiesta Complaints (2016)

179 consumer complaints on file.

#11484366September 14, 2022
UNKNOWN OR OTHER
I bought my 2016 Ford Fiesta in 2019 at 49k miles. Since I have had my car, my car battery would die randomly and my car would fail to detect my key. Recently, when my car hit about 98k miles, my car died again and I needed to buy another new battery. Once the battery was replaced, the “service transmission now” sign began to show on the dash. My car will refuse to accelerate past 35 mph and will slow down to 0 mph. Found this out the hard way, on the freeway. My mechanic said I need a Transmission Control Module but the dealerships say the part I need is on back order. Another mechanic said the part itself is faulty and to NOT BUY another TCM. These are the following codes that returned on my car: P0606-00, P0702-00, UO401-00, UO131-00, UO420-86, UO101-00, UO140-00, U3003-16, UO193-00, U3006-16, V0427-68, B1007-94, UO121-87, VO127-87, UO140-87, B1C45-24, P0606 As of right now, there is no recall, so my car isn’t covered under the warranty. My 2016 Ford Fiesta was manufactured in November 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484091September 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 15 MPH, the vehicle was stalling and was difficult to depress the accelerator pedal. The contact stated that the vehicle sounded as if it would independently accelerate. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the power train needed to be repaired. The power train was repaired at the dealer; however, the failure reoccurred. The contact stated that while stopped on an incline, the Hill Start Assist warning light illuminated. The contact stated that while driving at an unknown speed, the vehicle stalled and lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission control module (TCM) needed to be replaced. The contact stated the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was filed. The contact was referred by the manufacturer to file a complaint with the NHTSA Hotline. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483010September 6, 2022
UNKNOWN OR OTHER
Car stopped shifting in middle of highway. My safety was put at risk as it stopped moving on a busy road. Had to have towed to nearest shop, was told dual clutch system failed. Warning was “transmission malfunction service now”.vehicle is available for inspection, Ford refuses to compensate for faulty parts. Plenty of recalls for other models with same parts. Known issue for this model of vehicle per company and recalls from 3 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479358August 15, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer where the battery was replaced. However, the vehicle was shuddering significantly and the RPM was reeving up while driving. The vehicle was taken to a second dealer where it was diagnosed that the transmission control module needed to be replaced. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477021August 1, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated while driving 35-45 MPH, she heard abnormal sounds coming from the front end of the vehicle. Additionally, the contact stated that while attempting to shift the gear shifter from one gear to another, the gear shifter was difficult to operate. An unknown warning light was illuminated. The vehicle was taken to the dealer three times where it was diagnosed with transmission failure and that the transmission control module (TCM) needed to be replaced. The vehicle was repaired each time; however, the failure persisted. The vehicle was taken back to the dealer. The contact referenced Ford Service Campaign Number: 14M02; however, the dealer and the manufacturer informed the contact that they could not provide vehicle rental assistance as the Service Campaign had expired. The manufacturer opened a case and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 73,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476372July 28, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 MPH and accelerating, there was an abnormally loud grinding sound while the transmission was shifting gears. The contact stated that the transmission was also grinding gears while decelerating. The contact stated that the failure had gone from intermittent to constant. The contact stated that the check transmission light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the power train control module (PCM) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472350July 5, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated while driving 30 MPH, the vehicle started jerking forward. The contact stated no warning light was illuminated. The contact was able to continue driving and eventually, the vehicle independently started to drive normally without a failure. The contact stated he experienced the failure for a second time and the vehicle shifted independently into neutral(N). The contact stated that the check engine, the battery, and coolant warning lights were illuminated. The contact drove the vehicle to an independent mechanic but after parking the vehicle the vehicle failed to restart. The independent mechanic stated that the battery needed to be replaced. The vehicle was replaced; however, the check engine and transmission error service now warning lights were illuminated. The contact stated that he continued to experience the failure and the vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission module to be replaced. The vehicle was being serviced. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467336June 3, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Transmission control module failed and driving is unsafe as lurching pick up in traffic and complete failure of transmission. No reverse or forward gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467362June 3, 2022
ENGINE
I should have an open recall for the coolant reservoir however it isn’t coming up at any Ford dealerships. There’s an issue with the OEM Khalid reservoir that comes in this vehicle and it’s leaking fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466084May 25, 2022
AIR BAGS
The contact owns a 2016 Ford Fiesta. The contact stated while his girlfriend was driving at 45 MPH with him in the front passenger seat, another vehicle suddenly crossed in front of the vehicle, causing the vehicle to crash into the rear end of the other vehicle. The front driver's side air bag and the passengers' side air bags failed to deploy. The driver's knee air bag deployed. There was no warning light illuminated. The contact's girlfriend sustained neck injuries and leg injuries and was transported to the hospital by emergency units. The contact sustained soreness on the right knee and stomach. The contact sought medical assistance the next day. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 145,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11464908May 16, 2022
WHEELS
The lug studs have "swollen" making it impossible to change a tire. I was told both by the tow truck driver who showed up to change the tire, and the tire shop where I took the car, that this is a known issue with this make/model and that you have to take it to a Ford dealership to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463826May 9, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Ford Fiesta. The contact stated that after starting the vehicle and attempting to drive, the transmission failed to shift properly. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463229May 3, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that after refueling her vehicle, the vehicle failed to start-up without warning. The contact also stated that the vehicle would hesitate without warning upon depression of the accelerator pedal while the engine revved. The contact had taken the vehicle to the dealer where she was informed that the PCM (Powertrain Control Module) was defective and needed to be replaced. The contact was then informed that parts were placed on back order as the vehicle remained in the possession of the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462944May 1, 2022
POWER TRAIN
Driving at highway speeds and transmission goes into neutral unexpectedly. Loses power steering at this time also. This also occurs now at any speed. With this occurring there is a high probability of an accident that can lead to serious injury including death. Ford has known of this issue with these vehicles and will not recall them and fix the problems. The government needs to take this matter up and force Ford to fix the unsafe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462557April 28, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Defected transmissions were installed on these cars. Ford recalled the least number with the least loss, but they kept the rest with their defected transmissions which cost more money than the car’s value. Ford sold their cars with defected transmissions and they knew it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462422April 27, 2022
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2016 Ford Fiesta. The contact stated the seat belt does not retract on the driver's side and passenger side. The contact stated he sat on the buckle and injured himself. The contact has been seeing a chiropractor for 3 years now. The contact did not take the vehicle to a dealer nor was the seat belt repaired. The manufacturer was notified. The failure mileage was 51,617.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11460142April 8, 2022
POWER TRAIN
Transmission shutters and shifts late sometimes during acceleration from a stop. Lawsuit settled with Ford states 2016's are covered but dealership says its only up to 2015, which is the date of manufacturer on my vehicle. Vin check also does not show recall, but clearly states in lawsuit 2011 to 2016 are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456400March 12, 2022
WHEELS
Lug Nuts! They have swelled due to cheap product putting chrome over steel. Have to replace as mechanic can't get tires off. These could have cracked while driving, which would have put pressure on other lug nuts, maybe causing tires to fall off while driving. Being replaced with manufacturers lug nuts so it's going to happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452339February 17, 2022
STEERING
While driving car suddenly jerked wheel out of drivers hands and almost pulled the car into a ditch on the right side. Lights on the dash say steering assist unavailable service now. There has been a recall on Ford cards with this EPAS system but somehow this system has still not been fixed and is going to kill more people if your agency keeps allowing it to not be a total recall on all vehicles with this system installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449665February 1, 2022
SEAT BELTS, SEATS, AIR BAGS
My Ford fiesta suddenly exploded the seat's ventilation and my seatbelts tore off, so i crashed into a semi at the speed of 191 km/h
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1

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