Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10597481June 10, 2014
POWER TRAIN
MY 2013 FIESTA IS 1 YEAR OLD WITH 12500 MILES ON IT. WHEN FIRST PURCHASED THE TRANSMISSION WOULD DROP OUT, TYPICALLY ON STARTING FROM A STOP OR ACCELERATING OUT OF A TURN. I WAS TOLD THAT THE COMPUTER WAS LEARNING HOW I DRIVE. THIS DID IMPROVE. AS TIME HAS GONE ON HOWEVER, I HAVE NOTICED A SHUDDER WHEN ACCELERATING FROM A STOP OR AT LOW SPEEDS. THIS SHUDDER HAS GOTTEN PROGRESSIVELY WORSE WITH THE TRANSMISSION BEING BOGGED DOWN AND REFUSING TO SHIFT IN TIME. THE MORE I DRIVE, THE WORSE IT GETS, ESPECIALLY AFTER THE ENGINE HAS HEATED UP. IT IS LIKE TRYING TO LEARN MANUAL, WHICH I HAVE TRIED! IT FEELS LIKE THE ENGINE IS GOING TO STALL AND DIE. THIS HAPPENS IN STOP AND GO TRAFFIC, WITH A CONTINUOUS FEAR THAT MY ENGINE IS GOING TO STALL IN RUSH HOUR TRAFFIC. I BOUGHT A BRAND NEW CAR TO ELIMINATE THE FEAR OF GETTING INTO AN ACCIDENT BECAUSE OF POOR CAR CONDITION. TRANSMISSION ISSUES WITH A 1 YEAR OLD CAR ARE RIDICULOUS. PLEASE FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596630June 6, 2014
ENGINE, POWER TRAIN
THIS HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. I PURCHASED CAR ON NOVEMBER 10, 2012, AND ON NOVEMBER 13 HEARD A NOISE IN ENGINE. THE CAR WOULD JERK AND SURGE ON TAKE OFF. I RETURNED CAR TO DEALER WHO COULD NOT FIND ANYTHING WRONG WITH CAR. THE NOISE BECAME LOUDER, CAR BEGAN TO SHUDDER AND SURGE MORE OFTEN DURING TAKE OFF, AND STICK IN REVERSE. I RETURNED CAR TO DEALER ON JANUARY 8, 2013, BUT THE COULDN'T FIND PROBLEM. OVER THE NEXT FEW MONTHS THE NOISE BECAME LOUDER, CAR SHUDDERED AND SURGED, AND BEGAN STICKING IN DRIVE. I RETURNED TO DEALER AGAIN ON MAY 29, 2014, AND DEALER TOLD ME ABOUT TRANSMISSION PROBLEMS WITH FORD FIESTAS. I PICKED CAR UP ON JUNE 5, 2015 AND DROVE SHORT DISTANCE AND ALL POWER TO TRANSMISSION WENT OUT. IT EVENTUALLY 'CAME BACK' AND I WAS ABLE TO RETURN TO DEALERSHIP. THE PROBLEM WAS WORSE THAN WHEN I TOOK IT TO DEALER IN THE BEGINNING. THIS WAS A VERY SCARY SITUATION BECAUSE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED CAR. IT HAD 3 MILES ON IT THE DATE OF PURCHASE. I FINANCED 21,049 TO GET CAR, AND CANNOT AFFORD TO TRADE CAR IN AND GO UPSIDE ON PAYMENTS. THE CAR IS A LEMON! I HAVE SPOKEN WITH FORD 3 TIMES ABOUT THE MATTER. I AM SCARED TO RIDE IN THE CAR NOW. I NEED A CAR TO GO DO WORK DAILY. FORD SHOULD RECOGNIZE THIS PROBLEM AND REPLACE MY CAR WITH A 'BETTER' CAR. IT IS A SHAME THAT A LARGE CONGLOMERATE LIKE FORD CAN SELL A 'LEMON' AND A CONSUMER LIKE ME (SINGLE MOM) WITH LIMITED INCOME HAS TO 'TAKE IT." FORD SHOULD BE HELD ACCOUNTABLE. I HAVE RESEARCHED THE PROBLEMS AND FOUND SUPPORTING EVIDENCE TO MY CASE. I HAVE CONTACTED THE ATTORNEY GENERAL'S OFFICE IN MY STATE ABOUT THE MATTER, AND SPOKE WITH GENERAL MANAGER AT DEALERSHIP. FORD HAS OFFERED TO EXTEND MY BUMPER TO BUMPER WARRANTY TO 75,000 MILES OR 5 YEARS (NOV. 2017) BUT I AM STILL SCARED TO RIDE IN THE CAR. IT'S DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594817May 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593295May 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587189May 8, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586887May 6, 2014
STRUCTURE:BODY:DOOR
THE PASSENGER REAR DOOR WAS OPENED USING THE OUTSIDE DOOR HANDLE. AFTER TRYING TO CLOSE THE DOOR, IT WOULD NOT CLOSE AND KEPT BOUNCING OPEN. AFTER INSPECTING THE LATCH, IT WAS FOUND OUT THAT IT WAS NOT IN THE CLOSED OR LATCHED POSITION. THE "PLASTIC" LATCH WAS IN THE OPEN POSITION AND WHEN IT WAS PLACED INTO THE CLOSED OR LATCHED POSITION, IT WOULD NOT LATCH AND JUST POP OPEN. IF THIS "PLASTIC" LATCH WOULD HAVE BROKEN WHILE THE CAR WAS MOVING ONE OF MY CHILDREN COULD HAVE FALLEN OUT OF THE MOVING VEHICLE. A "PLASTIC" DOOR LATCH ON A "METAL" CATCH IS A SAFETY VIOLATION. PLASTIC STRIKING METAL EVERY TIME THE DOOR IS OPEN AND CLOSED IS NOT VERY SMART BECAUSE THE PLASTIC WILL ALWAYS BREAK, AS IT HAS IN MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586882May 6, 2014
POWER TRAIN
HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586508May 5, 2014
ENGINE
THE CAR IS JERKING BETWEEN 0 AND 15 MILES AN HOUR. THE JERKING HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST YEAR. ON YESTERDAY 05/03/2014, THE JERKING IS EVEN WORSE. THE DEALERSHIP (TROPICAL FORD OF ORLANDO) HAS INFORMED US THAT FORD MOTORS SAID THIS IS NORMAL AND THEN PROVIDED A ONE PAGE DOCUMENT FOR THE ISSUE. THE ENTIRE VEHICLE IS SHAKING UNTIL THE CAR GET TO 15 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585722April 30, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE INTO THE NEXT LANE, THE POWER STEERING ASSIST FAILED AND THE VEHICLE JOLTED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED EACH TIME BUT TO NO AVAIL AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585137April 27, 2014
POWER TRAIN
I WAS STOPPED AT AN INTERSECTION WAITING ON TRAFFIC. FINALLY GOT A SMALL GAP AND HIT THE ACCELERATOR TO PROCEED INTO THE MIDDLE OF THE INTERSECTION, IT CLATTERED, THEN HESITATED AND WOULD NOT GO. AFTER ABOUT 3 SECONDS, WHICH FELT LIKE ETERNITY WHEN YOU CARS COMING TOWARDS YOU ON BOTH SIDES, IT FINALLY WENT. NO ACCIDENT, BUT WAY TOO CLOSE FOR MY COMFORT. I'VE HAD THIS CAR AT THE DEALERSHIP FOUR DIFFERENT TIMES FOR THIS SAME PROBLEM. THEY HAVE REPROGRAMMED THE TRANSMISSION EVERY TIME BUT IT STILL DOES THE SAME THING. ABOUT FOUR WEEKS AGO I WAS ON THE HIGHWAY AND THE CAR LOST COMPLETE POWER, ACTED AS IF IT WERE IN NEUTRAL. I HAVE FILED A COMPLAINT WITH FORD BUT THEY SAY IT IS WITHIN THEIR TOLERANCE. I BOUGHT THIS CAR FOR MY DAUGHTER BUT I AM AFRAID TO LET HER DRIVE WITHOUT ME. WHEN I FINALLY HAVE TO GIVE THIS CAR TO MY SIXTEEN YEAR OLD DAUGHTER, AND SHE LOSES HER LIFE BECAUSE OF THIS TRANSMISSION, IS WILL NOT BE TOLERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584293April 22, 2014
POWER TRAIN
-WHILE DRIVING MY CAR I NOTICED A GRINDING SOUND IN THE TRANSMISSION AS I TRIED TO ACCELERATE WHEN I PULLED OFF. NOT ONLY DID I HEAR A GRINDING SOUND, THE CAR ALSO STARTED JERKING AS IF IT WAS GOING TO STALL OUT. I RETURNED THE VEHICLE TO THE DEALER WHERE I PURCHASED THE CAR. THEY SAID THAT THE DROVE IT AND COULDN'T FIND ANYTHING WRONG. MY CAR WAS RETURNED AND I CONTINUED TO DRIVE IT EVEN THOUGH I WAS NOT PLEASED WITH THE RESULTS. IT WAS MY BELIEF THAT I WAS IGNORED BECAUSE I WAS A FEMALE. AFTER CONTINUED GRINDING AND STALLING BECOMING WORSE ESPECIALLY WHEN I WOULD PULL OUT IN TRAFFIC I AGAIN TOOK THE CAR TO THE DEALER AND THE KEPT THE VEHICLE FOR SEVERAL DAYS AND GAVE ME A LOANER CAR WHICH CONSEQUENTLY WAS THE SAME CAR THAT I HAD AND THE LOANER CAR SOUNDED JUST AS BAD AS MY CAR. WHEN I PICKED MY CAR UP THEY MECHANIC SAID THAT THE SOUND I WAS HEARING WAS NORMAL FOR THE TYPE OF TRANSMISSION THAT I HAD WHICH WAS A HIGH PERFORMANCE TRANSMISSION AND THAT'S HOW THE CLUTCH WORKED. THE THIRD TIME I TOOK THE CAR IN WAS ON 4-19-2014 AFTER I WAS ALMOST HIT BY A CAR AFTER GOING INTO TRAFFIC AND THE CAR BEGAN TO SPUTTER REPEATEDLY FOR 10-15 SECONDS. THE SALESMAN SAID THAT THERE WAS NOTHING THAT THE COULD DO BECAUSE THAT IS HOW THE CAR RUNS AND IT MEETS ALL FEDERAL GUIDELINES. I AM CONCERNED THAT IT SHOULDN'T TAKE SOMEONE LOSING THEIR LIFE FOR THIS SITUATION TO BE RESOLVED. I FEEL THAT THIS NEEDS TO BE INVESTIGATED BEFORE IT TRULY BECOMES A DEADLY MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582961April 15, 2014
POWER TRAIN
HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP THE MORE PERSONS ARE IN THE CAR AND A/C TURNED ON, THE WORSE THE PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577280April 3, 2014
POWER TRAIN, ENGINE
I PURCHASED MY 2013 FORD FIESTA FROM A DEALERSHIP IN MAY OF 2013, IN OCTOBER OF 2013, MY NOT EVEN 6 MONTH OLD CAR, STARTED TO MAKE GRINDING AND CRUNCHING NOISES IN THE ENGINE AND THE TRANSMISSION WAS SLIPPING. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY REPLACED THE TRANSMISSION AND AFTER 8 WEEKS, I PICKED IT UP. THE NOISES WERE GONE, BUT QUICKLY CAME BACK A COUPLE MONTHS LATER, I KEPT GETTING TOLD IT WAS NORMAL, BUT IT HAS GOTTEN WORSE. I AM TRYING TO WORK WITH MY DEALERSHIP NOW TO QUICKLY GET THIS RESOLVED. I AM ALSO ONLY GETTING 25 MPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575250March 27, 2014
POWER TRAIN:CLUTCH ASSEMBLY
I PURCHASED MY 2013 FIESTA NEW OFF THE CAR LOT. IT WAS THE BIGGEST MISTAKE EVER. IT HAS BEEN IN THE REPAIR SHOP TWICE FOR CLUTCH REPLACEMENTS. I WAS IN AN ACCIDENT THE LAST TIME BECAUSE IT HESITATED AND THEN TOOK OFF AND RAN IN TO THE CAR IN FRONT OF ME. FORD DIDN'T CARE ABOUT THE ACCIDENT. I HAD TO ARGUE WITH THEM TO GET A CAR TO DRIVE WHILE THEY FIXED MY CAR YET AGAIN. IT HAS AGAIN STARTED HESITATING AND THEN EXCELLING QUICKLY AND I DON'T KNOW WHAT TO DO ANYMORE. I BOUGHT A NEW CAR FOR RELIABILITY AND THIS IS FAR FROM RELIABLE. IT IS VERY VERY LOUD ALSO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574333March 24, 2014
POWER TRAIN
BOUGHT MY FIESTA NEW OFF OF THE LOT IN 2013. TRANSMISSION HAS ALWAYS BEEN LOUD. CALLED SERVICE CENTER TO REPORT AND WAS TOLD THAT WAS NORMAL FOR THE TYPE OF TRANSMISSION I HAD. STARTING AT ABOUT 15000 MILES, CAR STARTED TO HESITATE WHEN TRYING TO GO INTO 1ST GEAR. ALSO CAR SPUTTERS IF TRYING TO PICK UP SPEED FOR PASSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574433March 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE SPEED SUDDENLY DECELERATED AND WOULD NOT RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED. THE TRANSMISSION COMPUTER WAS REPROGRAMMED AND NO FURTHER INFORMATION WAS PROVIDED TO THE CONTACT REGARDING THE REPAIR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE THE DEFECT AFTER TEH REPAIRS. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568405February 27, 2014
POWER TRAIN
I PULLED INTO A PARKING SPACE, IMMEDIATELY PUT THE CAR IN REVERSE, STILL HAD MY FOOT ON THE BRAKE, STARTED TO MOVE MY FOOT TO STEP ON THE GAS AND THE CAR LURCHED FORWARD. THE LURCH WAS STRONG ENOUGH TO GO OVER A SPEED BUMP. I WAS ABLE TO STOP THE CAR (IT HAD GONE APPROXIMATELY 10 FEET). I PUT THE CAR INTO DRIVE AND WAS ABLE TO DRIVE FORWARD OUT OF THE AREA. IT STARTED TO DO THE SAME THING AGAIN YESTERDAY BUT I WAS PREPARED FOR IT AND SLAMMED DOWN ON THE BRAKE STOPPING IT. REVERSE IS A LONG WAY FROM DRIVE SO I AM NOT SURE WHAT IS HAPPENING. I HAD THE CAR INTO THE DEALER WHERE I BOUGHT THE CAR EARLIER BECAUSE OF THE LOUD GRINDING NOISE COMING FROM THE FRONT LEFT SIDE, FIRST THEY TOLD ME IT WAS A CABLE THEN THEY TOLD ME IT WAS THE TRANSMISSION AND NOTHING TO WORRY ABOUT, THAT THE NOISE WAS NORMAL. ALSO THE CAR ROLLS BACK ON EVEN THE SLIGHTEST INCLINE AND YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE OR YOU WILL HIT THE CAR BEHIND YOU. THE TRANSMISSION DOES NOT SEEM TO BE OPERATING CORRECTLY, SLIPPING OR SOMETHING. I NOW HAVE A NOTE IN THE CAR AND WHENEVER I PUT IT INTO REVERSE I AM MONITORING IT BECAUSE I WOULD LIKE TO KNOW EXACTLY WHAT IS HAPPENING AND AT WHAT POINT. IT HAPPENED SO QUICKLY THE FIRST TIME THAT I WAS MORE IN SHOCK THAN ANYTHING ELSE AND JUST RELIEVED THAT I WAS ABLE TO STOP IT AND THAT IT CAUSED NO DAMAGE TO ANYONE OR ANYTHING, EVEN THE CAR ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566071February 26, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
CLOSED DOOR AND DOOR BOUNCED BACK. LOCKING MECHANISM HAS BROKEN TWICE ON TWO DIFFERENT OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565284February 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE HESITATED AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563977February 12, 2014
POWER TRAIN
TOOK MY CAR IN BEGINNING OF FEB 2014 THAT IS WHEN THEY WOULD HAVE A CAR FOR ME. THEY ENDED UP REPLACING THE CLUTCH IN TRANSMISSION.. DAYS LATER IT STARTED MAKING THE GRINDING RUBBING NOISE ON MY WAY TO RICH'S AUTO FOR THEM TO CHECK MY CAR. THEY TEST DROVE MY CAR DEFINITELY MAKING NOISE AS CAR IS SHIFTING, I LEFT THERE WENT TO THE STORE THE NOISE WAS SO LOUD THAT I FELT LUCKY TO GET HOME. FORD CO SERVICE REP FOR MY AREA MAKES AN APPT FOR A WEEK LATER. BARELY HEARD THE NOISE ON MY WAY THERE BUT THE CAR NOW HESITATES TO ACCELERATE WHILE DRIVING TO PASS SLOWER CARS. GOT TO 6-8 RPMS AND ADVANCE 1 MPH IN 5-10 SEC. THE DEALERSHIP SERVICE DEPT. COULD FIND ANYTHING WRONG EVERYTHING IS WITHIN THE LIMITS BY FORD STANDARD. I DO NOT FEEL SAFE DRIVING MY CAR AND HAVE REQUESTED A RETURN. THE WORSE MISTAKE I MADE WAS PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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