Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10606961June 30, 2014
POWER TRAIN
I WAS DRIVING HOME AT AROUND 55 MPH WHEN THE CAR SHIFTED OUT OF DRIVE AND INTO NEUTRAL. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. I TRIED PUTTING THE CAR IN PARK BUT IT WOULD NOT GO, KEPT GOING BACK AND FORTH INTO DIFFERENT GEARS. FINALLY GOT THE CAR IN PARK AND TURNED THE ENGINE OFF. WHEN I TURNED ENGINE BACK ON, AND TRIED TO PUT IT IN GEAR, MADE A CLICKING NOISE AND WOULD NOT ENGAGE INTO A GEAR. FINALLY AFTER ABOUT 10 MINUTES OF WAITING, CAR FINALLY CLICKED INTO GEAR. TWO DAYS LATER MY WIFE WAS DRIVING THE CAR. SHE WAS ONLY GOING ABOUT 25 MPH WHEN IT DID THE SAME THING, HOWEVER SHE WASN'T ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND WAS ALMOST REAR ENDED WITH 2 KIDS IN THE CAR. I HAD TO GO PICK HER UP. THE CAR WAS DOING THE SAME THING IT HAD TO ME 2 DAYS PRIOR, HOWEVER THIS TIME IT TOOK MUCH LONGER FOR A GEAR TO ENGAGE. I TOOK THE CAR DOWN TO AUTOZONE TO SEE IF ANY CODES APPEARED ON THEIR COMPUTER, BUT THERE WERE NONE. I HAD DONE SOME RESEARCH ON THIS TRANSMISSION AND READ MULTIPLE POSTS ON TRANNY PROBLEMS BUT NO RECALL OR FIXES. THE FOLLOWING DAY I TOOK IT FOR A DRIVE TO SEE IF I COULD FIGURE OUT WHEN THE PROBLEM HAPPENS SO THAT I COULD GET IT INTO THE SHOP. THE CAR DID THE SAME THING 3 DIFFERENT TIMES WITHIN A 10 MILE SPAN, EACH TIME TAKING LONGER TO ENGAGE IN A GEAR. FINALLY THE CHECK ENGINE LIGHT CAME ON AND ONCE AGAIN I TOOK IT TO AUTOZONE AND THE CODE READ: P06B8 INDICATING A PCM PROBLEM. I AM NOW CURRENTLY WAITING TO GET IT INTO THE SHOP TO HAVE THIS FIXED, HOWEVER I FEEL THIS IS A HUGE SAFETY FACTOR. MY WIFE AND KIDS COULD HAVE BEEN SERIOUSLY INJURED HAD THEY BEEN DRIVING AT FASTER SPEEDS AND WERE NOT ABLE TO PULL OVER. THE CAR LITERALLY GOES OUT OF GEAR WHILE YOU ARE DRIVING IT AND ALL DIFFERENT SPEEDS. SERIOUS SAFETY HAZARD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607125June 30, 2014
POWER TRAIN
AS THE CAR IS BEING DRIVEN THE TRANSMISSION IS AUTOMATICALLY PUT INTO NEUTRAL. THERE IS NO WARNING AND THE CAR DOES NOT CONTINUE TO GO SINCE IT IS IN NEUTRAL. WE HAD THIS "FIXED" WHEN IT FIRST HAPPENED. THE DEALER REPORTED IT NEEDED A NEW BATTERY AND THE COMPUTER DIDN'T HAVE ENOUGH POWER AND PUT THE CAR IN NEUTRAL. BUT, THE NEW BATTERY DID NOT FIX THE ISSUE. IT HAPPENED AGAIN 3 WEEKS LATER AS WE WERE DRIVING 70 MPH ON A HIGHWAY. LUCKILY, WE WERE ABLE TO STEER THE CAR TO THE SHOULDER AND WAIT FOR A TOW. WE STILL HAVE NO REPORT ON WHAT THE ISSUE IS AFTER 3 DAYS. THE FIRST TIME IN THE SHOP AFTER THE CAR SAT OVER NIGHT IT RAN NORMALLY THE NEXT MORNING AND THEY COULD DRIVE IT IN THE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605563June 24, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
MY 2011 FORD FIESTA TRANSMISSION HAS BEEN AN ISSUE FOR AWHILE NOW. I HAVE HAD THEM RESET THE SYSTEM AND ALSO REPLACE THE CLUTCH. HOWEVER, MY CAR STILL HAS ISSUES THE TRANSMISSION STICKS AND DOES NOT ALWAYS ACCELERATE WHEN I PRESS ON THE GUESS. YOU CAN HEAR AND FEEL THE ENGINE STICK AND SHUTTER. THE CAR IS MORE AND MORE FAILING TO ACCELERATE WHICH HAS CAUSED TO ME TO ALMOST GET INTO SEVERAL ACCIDENTS. THE SOLUTION I WAS TOLD BY FORD WAS THAT THERE IS NO TRUE FIX AND IT IS JUST SOMETHING THEY CAN NOT FIX. MY CAR IS BRAND NEW AND STILL UNDER WARRANTY. THAT TYPE OF ANSWER IS NOT ACCEPTABLE, ESPECIALLY WHEN I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF MY CAR MALFUNCTIONING. I WANT THIS ISSUE RESOLVED FOR GOOD, I AM EXTREMELY CONCERNED FOR MY SAFETY IN MY CAR AND FEAR OF GETTING IN AN ACCIDENT OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605473June 24, 2014
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL DIE ON YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605485June 24, 2014
VEHICLE SPEED CONTROL
FROM PURCHASE TO THIS DATE 06/24/2014 THERE HAS BEEN A PROBLEM WITH THIS CAR. AFTER SLOWING DOWN OR STOPPING COMPLETELY, WHEN THE GAS PEDAL IS PRESSED, THERE IS A HESITATION...ALMOST FEELS LIKE AIR IN THE GAS LINE...IT CUTS OUT AND THEN JERKS AS IT TAKES OFF. I HAVE NOT HAD AN ACCIDENT UP TO NOW, BUT SINCE I'VE NOTICED IT AT THE BEGINNING, I HAVE MADE SURE IT WAS SAFE TO PULL OUT. I AM NOT SURE IF THIS IS WHAT THEY CALL "ECO-BOOST" BUT, IT SEEMS VERY DANGEROUS TO ME. I PURCHASED THIS CAR 05/13/2011 AND ONLY HAVE 10,500 MILES ON IT BECAUSE I AM AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605100June 23, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
FROM THE BEGINNING IT HAS NEVER SHIFTED RIGHT OR SO I THINK. I EVEN PURCHASED THE EXTENDED WARRANTY AND WHEN I COMPLAINED ABOUT IT THE SHOP SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WELL THE OTHER DAY IT WAS MAKING CRUNCHING NOISES SHIFTING GEARS AND IT TOOK SEVERAL HUNDRED RPMS TO GET THE CAR GOING. WENT TO PARTS STORE IN IT RUNNING LIKE THIS 10 MILES AWAY AND WHEN I CAME BACK AND PULLED INTO DRIVEWAY IT DIED AND HASN'T STARTED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604968June 21, 2014
STRUCTURE:BODY
THE RIGHT (PASSENGER SIDE) REAR LOCKING MECHANISM FAILED, RESULTING IN THE DOOR NO LONGER LATCHING CLOSED. THE DOOR WOULD NOT STAY SHUT AT THAT POINT. DEALER REPORTED THE LOCKING MECHANISM NEEDS TO BE REPLACED COMPLETELY. THIS IS A MAJOR SAFETY ISSUE- CAR IS TOO UNSAFE TO DRIVE AND INSECURE BECAUSE IT CANNOT BE LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598970June 17, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
PASSENGER REAR DOOR LOCK WON'T LOCK, AND DOOR FLIES OPEN. THIS HAS BEEN REPORTED ON THIS SITE BEFORE. NO HELP FROM DEALER/FORD SO FAR. THIS IS A SAFETY ISSUE AND SHOULD BE HANDLED/RESOLVED AS SUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597611June 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WHEN THE GEAR WAS PLACED INTO NEUTRAL. THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606294June 10, 2014
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
FIESTA WENT INTO NEUTRAL WHILE MOVING. IT WOULD NOT RETURN TO 'DRIVE' OR REVERSE OR 'LOW' UNTIL STOPPED ( IN TRAFFIC ) , KILLED ENGINE, AND RESTARTED. BRAKE PEDDLE FELT 'LOCKED' WHEN RE-STARTING. IT RAN OK UNTIL LATER IN DAY WHEN IT FAILED TO DRIVE AT ALL AND WAS TOWED TO DEALER. FAILURE WAS ALWAYS WHEN MOVING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596835June 7, 2014
POWER TRAIN
UPON ACCELERATING AT A LIGHT, THE TRANSMISSION DISENGAGED AND THE MOTOR WOULD NO LONG PROPEL THE CAR FORWARD. THE CAR WAS IN DRIVE AND THE MOTOR WAS RUNNING, BUT NO POWER WAS BEING DISTRIBUTED TO THE AUTOMATIC TRANSMISSION TO ENGAGE THE WHEELS. I WAS LEFT COASTING IN THE MIDDLE OF A SIX LANE ROAD DURING RUSH HOUR AND COULD NOT MOVE AS THE CAR COASTED TO A HALT. I PUT THE CAR IN PARK AND THEN THE CAR WAS STUCK IN PARK AND THE SHIFT LEVER WOULD NOT MOVE OUT OF PARK. I THEN TURNED OFF THE CAR TO SEE IF RESTARTING IT WOULD DO ANYTHING, BUT THEN THE CAR WOULD NOT START AT ALL. NOW I WAS IN THE MIDDLE LANE, DURING RUSH HOUR, WITH A CAR THAT WON'T START, AND WON'T COME OUT OF PARK. BECAUSE OF THIS I COULD NOT EVEN ROLL THE CAR TO A PLACE OF SAFETY ON THE SHOULDER OF THE ROAD. I WAS IN THE MIDDLE LANE FOR ONE HOUR NARROWLY ESCAPING CRASHING MANY TIMES UNTIL THE TOW TRUCK FINALLY SHOWED UP. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE CAR OUT OF PARK AND HAD TO DRAG IT UP THE TOW RAMP AS THE FRONT WHEELS WOULD NOT ROLL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596669June 6, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596744June 6, 2014
POWER TRAIN
CAR DID NOT MOVE COULD NOT FIND THE GEARS HAD TO PUSH IT OFF THE ROAD, I WAS NOT THE FIRST TIME BUT THIS TIME WAS IN HEAVY TRAFFIC AND I ALMOST GOT REAR ENDED AND WHILE PUSHING OUT OF THE WAY ALMOST GOT HIT. I WOULD NOT MOVE IN ANY GEAR. I APPEARS THERE IS A BULLETIN OUT FOR A FIX IT IS A BAD GROUND BOLD AND A DEFECTIVE MODULE. I FEEL THERE MAY BE OTHER CARS THAT HAD THE SAME ISSUE AND MAY HAVE EVEN BEEN ACCIDENTS THAT RESULTED FROM THIS. THERE IS NOTHING SCARIER THEN SITTING IN THE MIDDLE OF THE ROAD AND NOT BE ABLE TO MOVE AND GETTING OUT OF THE CAR TO GET IT OUT OF THE WAY IS SUICIDAL.I AM GRATEFUL TO ROCHESTER FORD FOR GETTING THIS PROBLEM FIXED AND AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596270June 5, 2014
ELECTRICAL SYSTEM, POWER TRAIN
ON APRIL 8, 2014, MY 2011 FORD FIESTA WAS LOSING ACCELERATION. AS I WAS PRESSING ON THE GAS AND GOING ABOUT 45 MPH, THE ACCELERATION SLOWED AND EVENTUALLY COMPLETELY STOPPED. THANK GOODNESS I WAS NOT ON THE HIGHWAY! ALSO, THE GEAR DISPLAY WAS FLASHING FRO P TO D, OVER AND OVER. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD OF ANCHORAGE ON APRIL 9, 2014 AND EXPLAINED EVERYTHING. MY CAR WAS READY FOR PICK UP ON APRIL 11, 2014. THEY REPROGRAMMED OR REPLACED THE ELECTRICAL COMPONENTS DEALING WITH THE TRANSMISSION. THAT IS WHAT I WAS TOLD BUT I NEVER RECEIVED ANY PAPERWORK OR A DETAILED EXPLANATION ON THE REPAIRS. ON APRIL 14, 2014 MY CAR EXPERIENCED THE SAME SYMPTOMS AS ON APRIL 8. THE CAR COULD NOT ACCELERATE AND STALLED IN TRAFFIC. I VIDEOTAPED ALL OF IT. I CAN EMAIL IT TO YOU, IF YOU WOULD LIKE. THE GEAR DISPLAY WAS FLASHING AGAIN FROM D TO P OVER AND OVER. I BROUGHT MY CAR BACK TO CAL WORTHINGTON ON APRIL 15, 2014. THEY GOT ME A RENTAL CAR UNTIL 05/09/14, THEN I WAS MOVED TO ONE OF THEIR LOANER CARS. ON 05/12/14, MY CAR WAS READY AGAIN. SUPPOSEDLY THEY REPLACED THE CLUTCH. ON MAY 13, 2014, THE NEXT DAY, THE SAME THING HAPPENED AGAIN! THE ACCELERATION SLOWED AND THE GEAR DISPLAY WAS SWITCHING FROM D, P, R, L, OVER AND OVER. I BROUGHT THE CAR BACK TO CAL WORTHINGTON ON MAY 14, 2014 AND I HAD ANOTHER LOANER CAR. THEY HAD MY CAR UNTIL MAY 21, 2014. THE NEXT MORNING, THE ENGINE STOPPED AT THE STOP SIGN, WHICH IS ABOUT 100 FEET AWAY FROM MY HOUSE. MY CAR WOULD NOT START, THE GEAR DISPLAY WAS FLASHING D, P, R, L, OVER AND OVER WHILE THE CAR WAS MAKING A HUMMING SOUND. WE HAD TO PUSH MY CAR BACK TO MY DRIVE WAY AND HAVE IT TOWED BACK TO CAL WORTHINGTON FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593568May 23, 2014
ENGINE, POWER TRAIN
CAR WAS STALLING OUT / DYING REPEATEDLY IN HEAVY STOP AND GO TRAFFIC. THE CAR WOULD LURCH FORWARD WHEN I PUSHED THE GAS FROM A DEAD STOP AND THEN WOULD STALL OUT COMPLETELY. I WOULD HAVE TO PUT THE CAR IN PARK, TURN THE KEY TO START THE CAR, AND THEN PUT IT IN GEAR TO GET THE CAR TO DRIVE AGAIN. IF I WERE IN TRAFFIC, AND THEN DECIDED TO TURN LEFT TO CROSS OVER THE OTHER SIDE OF THE STREET, MY CAR COULD HAVE STALLED AND I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC. VERY SCARY TO DRIVE A CAR WITH THIS DEFECT. I TOOK IT IN TO GET REPAIRED AND WAS TOLD THAT IT WAS THE THROTTLE BODY. IT'S NOT COVERED UNDER THE WARRANTY AND RIGHT NOW THERE IS NO RECALL ON THE VEHICLE FOR THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593521May 22, 2014
POWER TRAIN
CAR FELT LIKE IT WAS STALLING WHEN I STEPPED ON THE GAS IT WOULD NOT MOVE WAITED A FEW SECOND'S AND IT STARTED TO GO DROVE ABOUT 100 YARDS SAME THING AGAIN, CAME OUT OF IT AGAIN DROVE TOWARDS HOME ABOUT 3 MILES IT LOST ALL POWER TRANSMISSION COULD NOT FIND THE GEAR LOOKING AT DASH SAW IT SEARCHING, FINALLY IT WENT INTO DRIVE, DROVE ANOTHER 5 MILES AND SAME THING AGAIN THIS TIME IT WAS SHIFTING ON ITS OWN FROM FORWARD TO REVERSE AND HIGH LOW RANGES, SAT THERE WAITING ON IT FINALLY WENT INTO DRIVE DROVE IT HOME AND. CALLED ROCHESTER FORD DROPPED IT OF THEY SAID IT SHIFTED BETTER THEN ANY FIESTA THEY EVER TRIED WIFE DROVE IT HOME AND ON THE WAY HOME IT DID SAME THING, CONTEMPLATING NEXT STEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592893May 20, 2014
POWER TRAIN
WHEN GOING FROM A STOP TO A START THE CAR ACTS AS IT POPS OUT OF GEAR AND SHAKES, SPUTTERS AND THE RPMS RAPIDLY RISE...THOUGH IT IS IN GEAR AND NOT GOING ANYWHERE. THIS IS CAUSING GREAT CONCERN HAD OTHER TRAFFIC BEEN COMING...I WOULD HAVE BEEN HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588399May 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH A COLLISION TOOK PLACE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG LIGHT ON DASHBOARD ILLUMINATED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10586879May 6, 2014
POWER TRAIN
HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583572April 18, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I HAD A 2011 FORD FIESTA, I HAVE BEEN EXPERIENCING A JERKING/LUNGING MOTION WHEN THE TRANSMISSION DOWNSHIFTS FROM TIME TO TIME. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE BECAUSE OF THIS WITH MY 8 YEAR OLD DAUGHTER AND GIRL SCOUTS IN THE CAR. I TOOK THE VEHICLE IN FOR SERVICE AND HAVE INFORMED THEIR SERVICE DEPT. /MECHANIC OF THE ISSUE. THEY ASSURED ME THAT NOTHING WAS WRONG AND THE VEHICLES COMPUTER IS ADJUSTING TO HOW I DRIVE THE CAR AND THAT IS WHY IT IS DOING THIS. THEY REPLACED THE CLUTCH AND REPROGRAMMED MY CAR OVER FOUR TIMES? I HAVE DONE A LITTLE RESEARCH AND FOUND THIS WEBSITES AFTER WEBSITE WITH PEOPLE WITH OTHER COMPLAINTS SIMILAR TO MINE. I CALLED FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT. IT TOOK A WEEK FOR SOMEONE TO CALL BE BACK AND I WAS TOLD THE CAR WAS FINE. I TRIED TO CALL BACK, BUT YOU ONLY GET TO THE CALL CENTER AND NO FURTHER. I WAS REFUSED TO BE TRANSFERRED TO A MANAGER AND WAS TOLD THAT WAS THAT?S THE WAY THE CAR WAS DESIGNED TO DRIVE. I WAS OFFERED A DISCOUNT THE X PLAN TO TRADE IN MY CAR FOR ANOTHER BUT THAT WOULD NOT HELP. WHEN DEALING WITH THE DEALERSHIP THE SERVICE MANAGER SAID I AM SORRY I CAN'T HELP YOU ANYMORE. WE GET AT LEAST 6 CALLS A DAY ABOUT THE SAME PROBLEM BUT UNTIL FORD DOES SOMETHING THERE IS NOTHING WE CAN DO. I WORK WITH THREE OTHER WOMEN THAT ALSO HAVE HAD THE SAME PROBLEM WITH THEIR CARS. TWO OF US HAD TO TRADE OUR CARS BECAUSE WE FELT SO UN-SAFE IN THE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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