Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10643436October 8, 2014
POWER TRAIN
THE TRANSMISSION ON THIS CAR OFTEN SHUTTERED BUT ON THIS PARTICULAR OCCASION, WOULD NOT ENGAGE FORWARD OR REVERSE. A NEW TRANSMISSION MODULE WAS INSTALLED IN THE CAR AND IT IS ACCEPTABLE, CURRENTLY. UNFORTUNATELY, CUSTOMER SATISFACTION FORM 14M01 DOES NOT INCLUDE REPLACEMENT OF TRANSMISSION MODULE (PART AE8Z7Z369D). 1300 DOLLARS PLUS TO FIX A PROBLEM THAT FORD HAS KNOWN ABOUT SINCE I BOUGHT THE VEHICLE. I AM TRYING TO JOIN A CLASS ACTION SUIT AGAINST FORD. IT IS IN THE INVESTIGATION PHASE AND MAY BE BROUGHT ON BY WWW.CHIMICLES.COM. PLEASE JOIN US. IT IS OBVIOUS THAT THE ONLY WAY ANYTHING TRULY GOOD WILL COME OUT OF OUR HARDSHIPS IS IF WE HIT FORD IN THE WALLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641943October 7, 2014
STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641778October 6, 2014
STRUCTURE:BODY
WE HAVE RECENTLY ENCOUNTERED DRIVER-SIDE OPEN DOOR ALARM THAT DOESN'T GO AWAY. THE DOOR DOESN'T LATCH ALL THE TIME EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641874October 6, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
MY FORD FIESTAS TRANSMISSION IS OFFICIALLY BROKE. THE CAR'S TRANNIE WAS OFFICIALLY LOOKED AT BY THREE TRANSMISSION SPECIALISTS, ALL BAFFLED TO WHY THIS CAR IS DEALING WITH THIS WITH SUCH FEW MILES. I'VE TALKED WITH NUMEROUS REPRESENTATIVES OF FORD, WHO'VE ASSURED ME THAT BAD THINGS JUST HAPPEN AND THERE'S NOTHING THEY WILL DO. THIS IS A TERRIBLE PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641566October 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ISSUES WITH THE TRANSMISSION SINCE I BOUGHT THE CAR SPUTTERS DIES WONT START SHIFTS INTO NEUTRAL ON ITS OWN DANGEROUS CAR ITS NOT SAFE FORD KNOWS AND WONT FIX IT. I HAVE HAD THE BATTERY CHANGED TO FIX THE ISSUE TO NO AVAIL AND THE SHIFT SOLENOID TO NO AVAIL DEALER CANT FIX IT WHAT CAN BE DONE TO MAKE THE CAR SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640821October 2, 2014
STRUCTURE:BODY
OPENED BACK PASSENGER DOOR TO PLACE GROCERIES AND DOOR LATCH WILL NOT STAY CLOSED. HAD TO DRIVE HOME WITH PASSENGER HOLDING DOOR CLOSED. TOOK THE CAR TO FORD DEALERSHIP AND THEY SAID THEY ARE UNABLE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640532October 1, 2014
STRUCTURE:BODY
SUMMARY: REAR PASSENGER DOOR LATCH MALFUNCTIONED AND NO LONGER LOCKS, LEAVING THE DOOR AJAR. DETAILS: UPON CLOSING THE REAR PASSENGER DOOR, THE DOOR BOUNCED BACK OPEN AND FAILED TO LATCH. AFTER CLOSER INSPECTION, VARIOUS ATTEMPTED REMEDIES, AND FURTHER RESEARCH, IT WAS DETERMINED THAT THE DOOR LATCH HAD FAILED. THE DOOR HAS TEMPORARILY BEEN HELD SHUT FROM INSIDE THE VEHICLE BY USING A RATCHETING STRAP. THE DOOR AJAR LIGHT IS ON, WHICH ALSO KEEPS THE INTERIOR LIGHTS ON AT ALL TIMES DURING DRIVING. I HAVE ORDERED A NEW DOOR LATCH AND WILL BE REPLACING IT AT SIGNIFICANT COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640318September 30, 2014
POWER TRAIN
THIS CAR HAS HAD NUMEROUS VISITS TO THE DEALER FOR TRANSMISSION ISSUES INCLUDING THE MOST RECENT APROX. TWO MONTHS AGO. THE CAR WILL SHUDDER AND BUCK WHILE SHIFTING AND MAKES A HORRENDOUS NOISE WHILE DRIVING. IN THIS PARTICULAR INCIDENT THE CAR CAME TO A BUSY STOP SIGN WHERE 2 HIGHWAYS CROSS AND THEN WHEN THE ACCELERATOR WAS DEPRESSED THE CAR MOVED A FEW FEET TO THE CENTER OF THE INTERSECTION AND THEN WOULDN'T MOVE ANYMORE. IT JUST REVVED THE ENGINE LIKE IT WAS IN NEUTRAL. AFTER APROX. 20-30 SECONDS IT FINALLY ENGAGED THE TRANSMISSION AND THEN CONTINUED TO DRIVE. TOOK TO THE DEALER AND THEY SAID THEY FIXED IT (AGAIN, 3RD TIME NOW). THESE CARS ARE A LIABILITY AND A ACCIDENT WAITING TO HAPPEN WHEN THEY CANNOT ACCELERATE WITHOUT THE TRANSMISSION SLIPPING AND SPUTTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640323September 30, 2014
STRUCTURE:BODY
WHILE DRIVING ON THE FREEWAY AT ABOUT 55 TO 60 MPH THE BACK PASSENGER DOOR ON THE DRIVERS SIDE OPENED FOR NO REASON. IT WOULD NOT SHUT AND HAD TO PULL TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC BECAUSE THE DOOR WOULD NOT LATCH. UPON INSPECTION IT APPEARS THE DOOR LATCH BROKE WHILE THE DOOR WAS SHUT AND THE CAR WAS IN MOTION. THIS CREATED A VERY DANGEROUS SITUATION WITH A CAR DOOR OPENING ON ITS OWN, ESPECIALLY IN THAT KIND OF TRAFFIC. FORD DOES NOT SEEM TO CARE TOO MUCH ABOUT THIS PROBLEM AND WILL FIX THE VEHICLE FOR CHARGE. HOPEFULLY SOMETHING WILL BE DONE BEFORE THIS PROBLEM CAUSES INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640364September 30, 2014
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT LATCH. IT HAS BEEN WORKING JUST FINE FOR 2 YEARS. THEN TONIGHT LEAVING SCHOOL TO GO HOME FOR WORK IN THE MORNING. THE DOOR WAS DISCOVERED TO BE OPEN, AND APPARENTLY WILL NOT LATCH. I WILL HAVE TO WAIT TILL MORNING TIME, TIE THE DOOR SHORT WITH ROPES AND LIMP HOME WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639726September 29, 2014
ENGINE
WHILE TRAVELING TO AND FROM WORK, THE VEHICLE SUDDENLY STALLS ON ME. IT STALLS EVEN IF I AM JUST WAITING ON A STOP SIGN OR LIGHT. I HAVE BEEN ON THE HWY AND IT STALLS. I AM ABLE TO TURN IT BACK ON BUT THIS IS DANGEROUS. IT MAKES NOISE LIKE THE ENGINE WANTS TO FALL OFF. MY HUSBAND ALSO HAS A FORD FIESTA AND THE SAME THING HAPPENS TO HIM. WHAT IS WRONG WITH THESE CARS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639755September 29, 2014
STRUCTURE:BODY
AS I STARTED TO DRIVE AWAY MY PASSENGER DOOR CAME OPEN ON A LEFT HAND CURVE, I IMMEDIATELY GOT OUT TO SEE WHAT THE PROBLEM ONE AS MAYBE THE SEATBELT WAS PREVENTING CLOSURE. HOWEVER, UPON OBSERVATION OF THE PASSENGER DOOR, I NOTICED THE LATCHING MECHANISM THAT IS SUPPOSED TO ATTACH THE DOOR TO THE BODY, WAS NO LONGER FUNCTIONAL, IT HAD LOST ALL TENSION AND WAS LOOSE INSIDE THE DOOR. I VERY RARELY HAVE PASSENGERS IN THIS CAR, SO FREQUENT USE COULD NOT BE AN EXCUSE FOR THIS MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639378September 26, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE DEALER STATED THAT THE REAR PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639455September 26, 2014
STRUCTURE:BODY
UNEXPECTEDLY REAR PASSENGER DOOR WOULDN'T LATCH OR CLOSE. LATCHING MECHANISM HAD TO BE REPLACED BY DEALERSHIP AT COST TO OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638876September 25, 2014
POWER TRAIN
I BOUGHT THIS CAR IN JUNE 2011. RIGHT FROM THE BEGINNING IT HAS HAD A TRANSMISSION PROBLEM. THE CAR SHUDDERS WHEN TRYING TO ACCELERATE. SOMETIMES IT'S LIGHT SHUDDERING AND SOMETIMES IT'S VERY ROUGH WHERE THE WHOLE CAR IS JERKING. THERE HAVE BEEN SEVERAL INCIDENCES WHERE I WAS TURNING LEFT AND THOUGHT I HAD PLENTY OF TIME BUT THE CAR DECIDES TO SHUDDER AND I HAVE ALMOST BEEN HIT BY ANOTHER CAR. MY HUSBAND HAD A SUPER CLOSE CALL. SAME THING TURNING LEFT AND THE CAR WAS SHUDDERING SO BAD IT JUST WOULDN'T GO AND HE WAS ALMOST HIT BY A TRUCK. WE HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE FIXED AND EACH TIME IT'S FIXED FOR A SHORT AMOUNT OF TIME BUT EVENTUALLY THE SHUDDERING COMES RIGHT BACK. I'VE BEEN TOLD ALL THE FIESTAS HAVE THIS PROBLEM AND EVEN IF THEY PUT A NEW TRANSMISSION IN THIS PROBLEM WILL HAPPEN BECAUSE OF THE WAY THE TRANSMISSIONS BEEN BUILT. I FEAR IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SEVERELY HURT OR KILLED FROM THIS PROBLEM. I FEEL LIKE FORD NEEDS TO STEP UP AND FIX THIS PROBLEM BEFORE IT'S TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639090September 25, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK IN THE EARLY AFTERNOON ON AUGUST 21, 2014 WHEN MY CAR SEEMED TO LOSE THROTTLE. I HAD NOTICED IT WAS SLUGGISH TO PICK UP SPEED AROUND 5 MILES BEFORE. IMMEDIATELY BEFORE THE CAR LOST THROTTLE, AS IF IT WERE IN NEUTRAL, THE CHECK ENGINE LIGHT CAME ON, AN AUDIBLE ALERT WAS MADE, AND THEN MOST OF THE SERVICE LIGHTS CAME ON. I MANAGED TO PULL THE CAR OVER IN ABOUT 30 SECONDS, AND ONCE I WAS PARKED I COULD SEE FLAMES COMING OUT OF THE LEFT SIDE OF THE HOOD. I TURNED THE CAR OFF AT THAT POINT, GOT OUT, AND CALLED 911. UNFORTUNATELY THE FRONT OF THE VEHICLE WAS COMPLETELY ENGAGED BY THE TIME THE FIRE CREW ARRIVED. THE VEHICLE WAS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10638622September 24, 2014
STRUCTURE:BODY:DOOR
DRIVERS SIDE REAR DOOR WILL NOT LATCH SHUT. KEEPS POPPING OPEN. HAVE TO KEEP BACK DOORS SHUT WITH BUNGEE CORDS JUST TO DRIVE VEHICLE. HAVE BEEN WAITING SINCE AUGUST 2ND FOR A PART THAT IS APPARENTLY BACK ORDERED. WAS TOLD BY FORD IT WOULD BE HERE SEPTEMBER 11TH, BUT STILL HAVE NOT HEARD ANYTHING YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638815September 24, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE LATCH WOULD NOT CONNECT TO KEEP THE DOOR CLOSED. THE CONTACT TIED SOME MATERIAL AROUND THE INTERIOR LATCH TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,023. UPDATED 10/30/14*CN THE CONSUMER STATED 3 OUT OF 4 OF THE DOOR HANDLES BROKE. UPDATED 4/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638300September 23, 2014
ENGINE, POWER TRAIN
MY CAR WAS SITTING IN A PARKED POSITION ON A HILL SIDE AND DRIFTED BACKWARD OVER THE HILL, HIT A GUIDELINE AND ROLLED OVER TWO TIMES. THE CAR HAD BEEN IN THE DEALERSHIP OVER 20 TIMES. FORD AND ERIE INS. MET IN MAY OF 2014 AND BOTH DECIDED THE PROBLEMS WERE RELATED TO MANUFACTURING ISSUES. THE FORD DEALERSHIP REPLACED MY 2011 FORD FIESTA'S COMPUTER, WATER PUMP,REPROGRAMMED THE TRANSMISSION REPLACED THE FLYWHEEL BETWEEN THE MOTOR AND THE TRANSMISSION,ENTIRE ENGINE (SHORT BLOCK AND HEADS WERE REPLACED, COILS, AND MANY OTHER ITEMS WERE REPLACED TRYING TO CORRECT THE PROBLEM.THE TRANSMISSION ALLOWED THE CAR TO ROLL DOWN THE HILL BACKWARDS INSTEAD OF HOLDING THE CAR IN A STOPPED POSITION. I ASKED MY CAR INSURANCE COMPANY AND FORD MOTOR TO MEET AND HAVE THE CAR ASSESSED FOR MECHANIC FAILURES AFTER THE CRASH SEVERAL TIMES. I WAS TOLD BY THE REPRESENTATIVE AT MY LOCAL FORD DEALERSHIP THAT FORD DID NOT WANT TO LOOK INTO THE PROBLEM BECAUSE THEY DID NOT WANT TO OPEN THEMSELVES UP TO LIABILITY.. ERIE INSURANCE DID NOT WANT TO SPEND THE MONEY INVESTIGATING THE CRASH, IT SHOULD BE FORD MOTOR COMPANY'S RESPONSIBILITY TO LOOK INTO THE CRASH. I ASK ERIE INSURANCE TO HOLD THE CAR AT THE SAVAGE YARD UNTIL EITHER PARTY COULD INVESTIGATE THE PROBLEMS THE CAR HAD OVER THE PAST YEAR AND SUBSEQUENT FAILURE RESULTING IN THE TOTAL LOSS OF MY VEHICLE. FORD MOTOR AND C HARPER FORD BOTH KNEW MY 2011 FORD FIESTA HAD ISSUES OVER THE PAST YEAR WHILE MY CAR WAS ATTEMPTING TO GET FIX(IT WAS AT THE DEALERSHIP APPROXIMATELY 26 TIMES) AND CONTINUED TO FAIL. THE FORD SERVICE CONSULTANT TOM/ MECHANIC AT THE DEALERSHIP INFORMED ME THE FORD FIESTA MODELS WE HAVING MULTIPLE MECHANICAL ISSUE AND THE CAR WAS JUNK. HOWEVER, UPON THE 26 TIMES THEY ATTEMPTED TO FIX THE CAR THEY ALLOWED ME TO DRIVE IT WITH BOTH MYSELF AND MY FAMILY IN THE CAR. THUS KNOWING THEY WERE PUTTING US A RISK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638189September 22, 2014
STRUCTURE:BODY
WHILE DRIVING, DRIVER SIDE REAR DOOR CAME OPEN WHILE MAKING A RIGHT TURN, DOOR HAD CHILD SAFETY LOCK ENGAGED. MY DAUGHTER (5 YEAR OLD) WAS IN HER CAR SEAT ON THE REAR LEFT BEHIND DRIVER. I PULLED OVER AND DOOR WILL NO STAY LACHED (CLOSED) I HAD TO USE A STRAP FROM DOOR HANDLE TO DOOR HANDLE TO KEEP CLOSED. MY 5 YEAR OLD HAD HER SEAT BELT ON. THANK GOD I DON'T HAVE AN ISSUE WITH HER AND HER SEAT BELT. BUT I KNOW SOME KIDS TEND TO REMOVE THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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