Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10681526February 5, 2015
ELECTRICAL SYSTEM
10/25/14 PURCHASED FORD FIESTA, FROM FLETCHER JONES IMPORTS. ON 10/28/14 FIESTA WOULD NOT START AND WAS TOWED BACK TO FLETCHER JONES. ON 12/15/14 FIESTA WOULD NOT START AND WAS TOWED TO FRIENDLY FORD DEALER. ON FEBRUARY 2 FIESTA WOULD NOT START AND AGAIN TOWED TO FRIENDLY FORD DEALER; WHERE, AT THE WRITING OF THIS FIESTA COMPLIANT { 2/05/15} IS STILL AT FRIENDLY FORD DEALER. I AM A SENIOR AND I FEEL I WAS A PREY, I WAS NEVER INFORMED OF THE CAR MECHANICAL CONDITION. I WAS INTIMIDATE BY [XXX] , WHO TOLD ME, "YOU BOUGHT IT, YOU OWN IT, AND THAT NEVADA DOES NOT HAVE A LEMON LAW. I PAID CASH FOR THAT FORD FIESTA. CAN YOU HELP ME COME TO A FAIR AGREEMENT OR TO RETURN THE FIESTA BACK TO FLETCHER JONES IMPORTS, LAS VEGAS, NV 89117. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680133January 31, 2015
POWER TRAIN
2014 FORD FIESTA AUTO WITH 4982 HAS DEVELOPED A SERIOUS JUDDERING AND LOSS OF POWER WHEN MOVING AWAY FROM STAND STILL OR ACCELERATING AT LOW SPEED. THIS HAS CAUSED PROBLEMS ENTERING MAJOR ROADS AND ON TESTING THE PROBLEM I HAD TO MOVE OVER QUICKLY TO A SIDE TURN TO PREVENT AN 18 WHEELER RUNNING IN THE BACK OF THE FIESTA. MOVING OFF FORWARD IS VERY JERKY AND REVERSING HAS THE SAME PROBLEM. THIS SERIOUSLY AFFECTS THE ABILITY TO DRIVE THIS VEHICLE SAFELY AND IN LESS EXPERIENCED HANDS WILL LEAD TO SERIOUS ACCIDENTS. I HAVE MANY YEARS EXPERIENCE IN MOTOR SPORT, ROAD TESTING VEHICLES AND HAVE PASSED THE INSTITUTE OF ADVANCED MOTORISTS IN THE UK, ONE OF THE MOST DIFFICULT DRIVING TESTS IN THE WORLD TODAY. THE FORD FIESTA IN QUESTION IS USED ON THE ROADS OF FLORIDA USA IN MY OPINION THERE SHOULD BE A MAJOR RECALL BEFORE THERE IS A FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679487January 28, 2015
ENGINE, POWER TRAIN
WHILE AT A STOP LIGHT AND ATTEMPTING TO ACCELERATE THE CAR HESITATED AND DID A JUMPING LIKE SHUDDER/SHAKING. IT STOPPED AFTER THE CAR WAS JUST ABOVE THE 20 MPH MARK. SINCE IT DID NOT HAPPENED AGAIN FOR A FEW WEEKS DID NOT TAKE IT INTO CONSIDERATION, AND DID NOT ATTEMPT TO TAKE IT TO THE DEALER. MOST OF THE TIMES THEY TELL YOU THE HESITATION AND SHAKING NEED TO BE PRESENT WHEN THE INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF IT. I WAS RESEARCHING SOME TSB# AND FOUND OUT THIS SHAKING AND HESITATION WAS A MORE SERIOUS PROBLEM THAT WE (MY SPOUSE AND I) THOUGHT AND WANTED TO FILE A COMPLAINT ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673052January 16, 2015
ENGINE, POWER TRAIN
SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2013 I HAVE BEEN HAVING ISSUES WITH THE VEHICLE ACCELERATING, STALLING, AND JERKING FORWARD. ON THURSDAY, JANUARY 15, 2015 AT 8:00 PM I WAS DRIVING AND THE ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE CLICKS ON AND OFF, THE VEHICLE STALLS AND I ALMOST HIT THE CAR IN FRONT OF ME. THERE HAVE BEEN SEVERAL INSTANCES WHERE I ALMOST GOT INTO CAR ACCIDENTS BECAUSE OF THE TRANSMISSION ON THIS VEHICLE. CURRENTLY GOING BACK AND FORTH WITH THE DEALER EVERY TIME WHO STATES A CERTAIN AMOUNT OF VARIATION SUCH AS SHUDDERING AND JERKING IS NORMAL WITH THESE TRANSMISSIONS HOWEVER THIS CAR IS NOT SAFE. I CAN ONLY HOPE THAT ENOUGH PEOPLE WILL COMPLAIN WHERE SOMETHING WILL BE DONE SOON TO GET THESE CARS INTO OPERABLE DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672792January 15, 2015
POWER TRAIN
BOUGHT CAR ON JUNE 1 2014. TRANSMISSION SHUTTERS (SLIPS) FROM 1ST TO 3RD GEAR. TRY TO ACCELERATE AND IT SHUTTERS (SLIPS) FROM GEAR TO GEAR. COULD BE A SAFETY ISSUE AS GOING INTO TRAFFIC OR A LIGHT IT HESITATES WHICH COULD LEAD TO AN ACCIDENT. AFTER READING ARTICLES ON THIS ISSUE WITH THE TRANSMISSION (FIESTA'S & FOCUS'S) THIS SHOULD BE LOOKED INTO AS A SAFETY ISSUE BY THE NHTSA. FORD SEEMS TO NOT KNOW HOW TO FIX CORRECTLY. ADJUST COMPUTER, PUT NEW CLUTCH PADS ON, ETC. SEEMS NO CLEAR FIX TO PROBLEM. I FEEL THIS SHOULD BE CONSIDERED FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671262January 9, 2015
POWER TRAIN
WHEN THE CAR IS STOPPED IN TRAFFIC AND I PUSH THE PEDAL TO ACCELERATE AND THERE IS A DELAYED REACTION. WHEN THE CAR FINALLY DOES ACCELERATE, IT DOES IT IN A "HOPPING" MOTION. WHEN THE CAR GETS UP TO 20MPH, IT STARTS SHAKING AND DOESN'T STOP UNTIL I ACCELERATE EVEN FURTHER. SOMETIMES THE CAR HAS ACCELERATION PROBLEMS AT HIGHER SPEEDS, BUT MOST FREQUENTLY HAS ACCELERATION PROBLEMS AT LOWER SPEEDS. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND SOMETIMES THE CAR IS JERKY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671489January 9, 2015
POWER TRAIN
I'VE BROUGHT THE VEHICLE TO FORD DEALERSHIP SERVICE DEPARTMENTS SEVERAL TIMES NOW FOR THE SAME TRANSMISSION SHUDDERING AND SLIPPING ISSUE. WHEN TAKING DELIVERY OF THE VEHICLE, AND ON EVERY SUBSEQUENT VISIT TO A SERVICE DEPARTMENT, I WAS WARNED THAT THE POWERSHIFT 6-SPEED AUTOMATED MANUAL TRANSMISSION REQUIRES A "BREAK-IN" PERIOD OF SEVERAL THOUSAND MILES AND THAT I MAY NOTICE HARSH SHIFTING OR NOISES. IN REALITY, THE TRANSMISSION HASN'T EVER FUNCTIONED CORRECTLY, AND ON EACH DEALERSHIP TRIP, A LETS-TRY-THE-NEXT-STEP APPROACH IS TAKEN. FIRST A ENGINE MALFUNCTION INDICATOR LAMP WAS CLEARED FOR A KNOWN FIRMWARE BUG IN THE TRANSMISSION CONTROL MODULE (TCM), FOR A PROBLEM WHOSE FIX WAS NOT YET RELEASED BY FORD. NEXT, THE TCM WAS UPDATED. DRIVEABILITY IMPROVED FOR A WHILE BUT THEN DEGRADED AGAIN, GETTING WORSE DAY BY DAY. NEXT, THE TCM COULDN'T BE UPDATED (IT WAS ALREADY UP TO DATE) SO A NEW CLUTCH ASSEMBLY WAS ORDERED. FINALLY, THE CLUTCH ASSEMBLY WAS REPLACED, BUT NOT THE TRANSMISSION INTAKE SEALS BECAUSE THEY WERE BROWN (LATEST SPEC?). IT HAS ONLY BEEN A FEW DAYS SINCE THE MOST RECENT REPAIR (CLUTCH REPLACEMENT) BUT THE DEALERSHIP ADVISED THAT THE NEW CLUTCHES WILL EVENTUALLY FAIL IN EXACTLY THE SAME WAY AS FORD HAS NOT YET CORRECTED THE UNDERLYING ISSUE. WHEN THE VEHICLE SHUDDERS DURING ACCELERATION, THERE IS AN INCREASED RISK OF AN ACCIDENT FROM ONCOMING CARS (WHILE MAKING A LEFT TURN) OR FROM CARS BEHIND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669840January 3, 2015
POWER TRAIN
I PURCHASED A 2014 FORD FIESTA IN MAY 2014. IN DECEMBER 2014, THE VEHICLE BEGAN EXHIBITING SIGNIFICANT SHUDDERING AND WOULD SLIP OUT OF GEAR WHEN ACCELERATING FROM LOW SPEEDS AND FROM A COMPLETE STOP. WHEN I CONTACTED THE FORD DEALERSHIP FOR ASSISTANCE, THEY DID NOT SEEM CONCERNED AND OFFERED TO SCHEDULE AN APPOINTMENT FOR A MONTH LATER. I AM CURRENTLY WAITING FOR THAT APPOINTMENT. INTERNET RESEARCH HAS SHOWN THAT THIS IS APPARENTLY A COMMON PROBLEM WITH THIS VEHICLE, WHICH NEEDS TO BE ADDRESSED BY FORD ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669427December 31, 2014
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE BEEN TAKING OFF AFTER STOPPING AND THE TRANSMISSION OR FUEL INJECTION MISSES CAUSING THE VEHICLE TO NOT ENGAGE THE DRIVE TRAIN JUST RIGHT. THE VEHICLE HESITATES, LURCHES, AND SHUTTERS. THE VIBRATION IS BAD AND I'M WORRIED IF I TAKE OFF FROM A STOP LIGHT OR SIGN, THE VEHICLE DOES NOT ENGAGE THE DRIVE TRAIN, I MIGHT BE HIT BY ANOTHER VEHICLE BECAUSE I CANNOT GET THE VEHICLE OUT OF THE PATH OF TRAFFIC DUE TO THE HESITATION. THIS IS A VERY SERIOUS SAFETY ISSUE AND SOMETHING MUST BE DONE TO CORRECT THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662301December 5, 2014
POWER TRAIN
TRANSMISSION SHUDDERS GOING INTO GEARS. IT SHUDDERS GOING FROM 2ND TO 3RD AND THEN 3RD TO 4TH. WHEN IF FINALLY GOES INTO 4TH GEAR IT LURCHES. TRANSMISSION WILL ALSO SHUDDER WHILE CRUISING AT LOW SPEEDS OF 10 TO 15 MPH AND IF BRAKING THEN ACCELERATING SUDDENLY. WHEN I FINALLY TOOK IT INTO THE DEALERSHIP, IT WAS SLIPPING IN AND OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661975December 3, 2014
POWER TRAIN
WHEN WE TAKE OFF FROM A STOP SIGN . THE CAR STUTTERS,LOSES POWER LIKE IT IS GOING TO STALL. HAS A ROLL BACK ISSUE FROM A STOP ON A HILL. MY BIGGEST PROBLEM IF I AM ENTERING AN INTERSECTION AND SOMEONE WERE TO RUN A STOP SIGN I HAVE NO ABILITY TO STEP ON THE GAS AND GET MY CAR OUT OF THE WAY. HAS THE STUTTER BETWEEN THE GEARS IN THE LOWER RANGE. I HAD IT INTO THE FORD DEALER AND HE SAID THEY GET 10 TO 15 COMPLAINTS A DAY ON THIS PROBLEM. AND THEY KNOW IT IS THERE BUT CAN NOT DO ANYTHING BECAUSE FORD IS TELLING THEM IT IS OK. I HAVE WROTE TO FORD VIE E MAIL AND THEY ARE NOT RESPONDING . I WOULD GIVE UP THE SO CALL EXTRA MILEAGE IT IS SUPPOSED TO CREATE FOR A SAFE VEHICLE TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660805November 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE STOPPED AT A RED LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE VEHICLE CONSISTENTLY SHOOK WITHOUT WARNING WHILE ACCELERATING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659845November 20, 2014
POWER TRAIN
THE VEHICLE HESITATES, GRINDS AND JUMPS WHENEVER YOU PRESS ON THE GAS TO ACCELERATE. SOMETIMES THE CAR WILL JUMP AND JUST SLOW DOWN EVEN IF MY FOOT IS ALL THE WAY TO THE GROUND WITH THE PEDAL. THE TRANSMISSION IS THE ISSUE SINCE I HAVE TAKEN IT TO FORD NUMEROUS TIMES AND EVERY TIME THE TELL ME THE "GRINDING, JUMPING, HESITATION IS NORMAL FOR AN AUTOMATIC/MANUAL TRANSMISSION". APPARENTLY THIS IS NEW FOR FORD AS THEY HAVE WHAT THEY CALL AN AUTOMATIC/MANUAL TRANSMISSION. MEANING THE CAR DRIVES LIKE IT WOULD BE A STICK SHIFT BUT AUTOMATICALLY DOES IT. IT IS UNSAFE! SOMETIMES THE JERKING IS SO BAD MY HEAD WILL JERK!! I FEEL LIKE I WAS RIPPED OFF WITH THIS CAR AND AM SO MAD THAT I MADE THIS PURCHASE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659153November 19, 2014
POWER TRAIN
THE TRANSMISSION HAS BEEN SHAKING AND HESITATING ON ACCELERATION SINCE ABOUT 1 1/2 MONTHS AFTER I GOT IT. WHEN IT TRIES TO SWITCH GEARS IT JERKS AND ACTS LIKE IT DOESN'T WANT TO PULL. THE RPM'S WILL REV UP TO ABOUT 4,000 AND THEN DROP DOWN TO ABOUT 1,500 AND I WILL HAVE TO LET OFF THE GAS ENTIRELY FOR IT TO STEADY OUT. THE CAR SHAKES AND JERKS SO HARD AT TIMES THAT IT FEELS LIKE IT IS GOING TO FALL APART. I CALLED THE DEALERSHIP AND THEY SAY NOTHING IS WRONG WITH IT, ALTHOUGH I'VE KNOWN OF SEVERAL PEOPLE TO HAVE ISSUES WITH THEIR FIESTA TRANSMISSIONS AND I HAVE READ OF MULTIPLE HAVING ACCIDENTS DUE TO THEIR ACCELERATION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658661November 17, 2014
TIRES, WHEELS
I WROTE A LETTER TO FORD MOTOR COMPANY REGARDING THE OPTIMO H426 TIRE MANUFACTURED BY HANKOOK ON MY NEW 2014 FORD FIESTA THAT WAS PURCHASED IN JANUARY 2014. I FELT THAT IT SHOULD HAVE BEEN UNDER WARRANTY SINCE THE BUBBLE WAS LOCATED ON THE SIDE WALL OF THE TIRE AND NOT ON THE TREAD. I RECEIVED A RESPONSE THAT WAS UNSATISFACTORY AND THEY WOULDN'T REIMBURSE ME FOR THE COST OF A NEW REPLACEMENT TIRE ($156.67). MY DAD WAS DRIVING IN ANOTHER TOWN AND NOTICED ANOTHER CAR ALSO HAD A BUBBLE ON THE SIDE WALL OF THE TIRE SO I DECIDED TO LET YOU KNOW; POSSIBLY SEE IF THIS IS UNDER INVESTIGATION OR NOT. I AM CONCERNED ABOUT SAFETY ON THE ROAD, ETC. AND WITH THIS DEFECTIVE TIRE HAD BLOWN; I WOULD HAVE HAD MORE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654317November 12, 2014
POWER TRAIN, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE TRANSMISSION EXHIBITED A LOUD NOISE AND THERE WAS AN ABNORMAL VIBRATION. ALSO, THE CONTACT INDICATED THAT THE GEARS WERE INTERMITTENTLY SLIPPING AND THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE FAILURE WAS REPORTED TO THE AUTHORIZED DEALER ON MULTIPLE OCCASIONS BUT THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND REFERRED THE CONTACT TO THE AUTHORIZED DEALER TO RE-FLASH THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654287November 11, 2014
POWER TRAIN
I BOUGHT A 2014 FORD FIESTA WITH AUTOMATIC/MANUAL TRANSMISSION IN MARCH. IT RAN AWESOME FOR 6 MONTHS, A REALLY FUN CAR. IT JUST RECENTLY STARTED SHIFTING ROUGH, JUMPING, LURCHING, SPUTTERING WHILE ACCELERATING FROM A DEAD STOP. ABOUT TO GO TO THE DEALER FOR THE FIRST TIME ABOUT THE ISSUE. NOT HAPPY. THE REASON WE BOUGHT A NEW CAR WAS TO HAVE SOMETHING ECONOMICAL AND RELIABLE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE FOR THIS VEHICLE. I WISH I WOULD HAVE READ THEM BEFORE WE BOUGHT THE CAR. THIS IS DANGEROUS IF ACCELERATION IS NEEDED TO AVOID A COLLISION AND THE CAR HAS NO POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654113November 11, 2014
ENGINE, VEHICLE SPEED CONTROL
A COUPLE MONTHS AFTER BUYING MY NEW CAR, I NOTICED THE TRANSMISSION WOULD START TO SHUDDER AND/OR BUCK WHEN ACCELERATING AFTER A STOP. CONTACTED THE DEALERSHIP AND HAVE BROUGHT IT IN 3 TIMES WITH NO ONE AT THE DEALERSHIP BEING ABLE TO "RECREATE" THE PROBLEM AND THEREFORE THEY COULDN'T FIX IT. THEY ALSO SAID THAT BECAUSE OF THE TYPE OF TRANSMISSION, THE PROBLEMS I WAS DESCRIBING ARE TO BE EXPECTED. HOW COULD A COMPANY RELEASE A TRANSMISSION THAT IS "SUPPOSED" TO BUCK AND SHUDDER? PROBLEM HAS CONTINUED TO GET WORSE AND I HAVE NOW EXPERIENCED SEVERAL INCIDENTS THAT I FEEL ARE VERY DANGEROUS. ONE OCCURS WHEN I APPROACH A STOP AND I AM APPLYING THE BRAKES, THE CAR WILL REV UP AND ACCELERATE ON ITS OWN, ALMOST CAUSING ME TO GO INTO TRAFFIC. ANOTHER INCIDENT IS WHEN I AM AT A YIELD AND DON'T COME TO A COMPLETE STOP, THEN ACCELERATE TO MERGE WITH TRAFFIC, THE TRANSMISSION SKIPS/STUTTERS/SHUDDERS DELAYING MY ACCELERATION AND MAKING THE MERGE DANGEROUS. THE PROBLEM IS INTERMITTENT, AND DOES NOT OCCUR AT EVERY STOP/YIELD. I AM AFRAID TO DRIVE MY CAR BECAUSE I NEVER KNOW WHAT OR WHEN IT WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652933November 6, 2014
ENGINE, VEHICLE SPEED CONTROL
FORD FIESTA 2014 ENGINE EXCESSIVELY TREMBLES/JUMPS WHEN I ACCELERATE FROM A STOPPED POSITION. THE CAR DOES ACCELERATE ON ITSELF AT TIMES MOSTLY WHEN I HAVE AC ON OR AFTER TURNING IT OFF. FORD SHOULD RECALL THIS CAR NOW. OR FIX THIS CAR AND PROVIDE CUSTOMER WITH A PAID RENTAL CAR WHILE THIS ONE IS BEING FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652327November 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN SHAKING AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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