Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10724924June 12, 2015
POWER TRAIN, SUSPENSION, ENGINE
WHEN PUTTING THE CAR INTO REVERSE IT WOULD GRIND AND KICK IT INTO NETURAL, SHIFTING TO 2ND TO 3RD THE STICK SHIFT WOILD MAKE ME GO TO 5TH INSTEAD THEN GO BACK TO 3RD. JERKING WHEN TURNING AT AN INTERSECTION MAKING IT DIFFICULT TO MAKE A SAFE TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723892June 7, 2015
UNKNOWN OR OTHER, SUSPENSION, ENGINE
THE 2014 FORD FIESTA HAS A VERY SLUGGISH SHIFT BETWEEN THE FIRST AND SECOND GEARS AND THE UPSHIFT BOGS DOWN AS IF THE VEHICLE MIGHT STALL. THE TRANSMISSION DEFECT INCLUDES BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING. I HAD AN INCIDENT WHEN CHANGING LANES AT SLOW SPEEDS WHEN THE TRANSMISSION OF MY VEHICLE JERKED AND WHILE THE OTHER DRIVER WAS ALSO PARTIALLY AT FAULT, THE FAULTY TRANSMISSION ALSO CONTRIBUTED TO A MINOR FENDER BENDER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10723751June 6, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
THE 2014 FORD FIESTA, 5 SPEED MANUAL TRANSMISSION, HAS A SINGLE POWER DOOR LOCK BUTTON IN THE MIDDLE OF THE DASHBOARD. IN ORDER TO UNLOCK ALL DOORS, INCLUDING THE TRUNK LATCH, ONE MUST LEAN ALL THE WAY IN TO PRESS THE POWER UNLOCK BUTTON. THERE IS NO WAY TO UNLOCK THE TRUNK USING A KEY. WHEN DOING THIS, THE PERSON UNLOCKING THE VEHICLE IS LEFT VULNERABLE, AND IS A HUGE SAFETY RISK, AND IS OPPOSITE ALL THE SAFETY RECOMMENDATIONS PROVIDED BY POLICE AND OTHER SAFETY ORGANIZATIONS: DO NOT TURN YOUR BACK ON YOUR CHILDREN (WHEN HAVING TO LEAN IN TO UNLOCK THE BACK DOORS WHERE THE CHILDREN WILL GO) AND DO NOT LEAN INTO YOUR CAR WHERE YOU COULD BE CARJACKED. IT IS DANGEROUS, AND EITHER THE COMPANY NEEDS TO PURCHASE BACK THE VEHICLES OR FIND A WAY TO FIX THE ISSUE SO THE POWER LOCK IS ON THE DOOR (THERE ARE NO BUTTONS ON THE INSIDE OF THE DOORS, EITHER). THE ENGINEERS WERE WAY OFF ON THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723430June 4, 2015
ENGINE
IN JULY 2014, I ATTEMPTED TO ACCELERATE FROM A STOP ACROSS TRAFFIC IN A 25-MILE-AN-HOUR ZONE AND COULD NOT. THE VEHICLE STARTED THE PROCESS OF ACCELERATION, MOVING ME INTO ONCOMING TRAFFIC, AND THEN HESITATED WHILE I WAS IN THE CROSS HAIRS OF ANOTHER VEHICLE. THIS HESITATION CONTINUED EVEN THOUGH I FULLY DEPRESSED THE ACCELERATOR IN AN ATTEMPT TO GET THE VEHICLE TO RESPOND. IN SHORT, I SLAMMED THE ACCELERATOR TO THE FLOOR AND THE VEHICLE DID NOT RESPOND. I AVOIDED AN ACCIDENT ONLY BECAUSE THE ONCOMING DRIVER TOOK EVASIVE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723095June 2, 2015
VEHICLE SPEED CONTROL, ENGINE
I WAS TRYING TO MERGE ON TO THE HIGHWAY AFTER STOPPING AT A GAS STATION. THE CAR WAS UNABLE TO SHIFT GEARS AND SPEED UP. IT WAS MODERATELY TO SEVERELY SHAKING AND SHUDDERING. BECAUSE THE CAR WAS UNABLE TO SPEED UP IN TIME I WAS FORCED OFF THE ROAD BY THE ON COMING TRAFFIC ONTO THE THE SHOULDER/GRASS AREA, WITH THE OTHER CAR NEEDING TO DRIVE AROUND ME. THIS HAS BEEN AN ISSUE SINCE WE PURCHASED THE CAR. THE CLUTCH WAS CHANGED IN OCTOBER 2014 AS PER DEALER, BUT IN APRIL 2015 SAME ISSUES BEGAN DEVELOPING. THIS HAS BEEN THE 3RD NEAR ACCIDENT WITH THIS CAR NOT PROPERLY ACCELERATING ON TO THE HIGHWAY DUE TO THE SHIFTING ISSUE AND CAUSING A NEAR ACCIDENT. OUTSIDE THESE INCIDENTS, THE CAR IS GENERALLY DIFFICULT TO CONTROL AT LOW SPEEDS AS ITS ACCELERATION AND SHIFTING ABILITY CONTINUOUSLY CHANGES AFTER A COMPLETE STOP AT A LIGHT OR STOP SIGN. IT'S QUITE CHALLENGING TO EXPLAIN THE DIFFICULTY OF DRIVING THIS CAR BECAUSE I'VE NEVER HAD A CAR WITH SUCH A POOR CONSISTENCY DURING ACCELERATION. SOME MOMENTS IT WILL MODERATELY JERK FORWARD WITH A SLIGHT TOUCH OF THE PEDAL (ALARMING ESPECIALLY DURING STOP AND GO TRAFFIC), ANOTHER MOMENT YOU NEED TO PRESS THE GAS PEDAL ALL THE WAY DOWN TO ACCELERATE SLOWLY ON A FLAT/EVEN SURFACE AND OTHER TIMES IT MODERATELY-SEVERELY SHAKES AND SHUDDERS AS THE CAR TRIES TO CLIMB A MINIMAL HILL/ELEVATION (ALL THESE EVENTS HAPPEN DURING THE SAME 10-15 MINUTE DRIVE). THE CAR DRIVES "TYPICALLY/NORMALLY" APPROXIMATELY 30-35% OF THE TIME, MOSTLY AFTER ACCELERATING TO OVER 20-25 MILES PER HOUR. I AM HIGHLY CONCERNED FOR THE SAFETY OF MY FAMILY WHEN DRIVING IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722660June 1, 2015
UNKNOWN OR OTHER
CAR DOES NOT SHIFT REGULARLY. SHAKES AND SHUDDERS. LOSS OF POWER WHEN SPEEDING UP. ACCELERATES WHEN TRYING TO SLOW DOWN (AS IN COMMUTER TRAFFIC SITUATIONS). SEVERE GAS USAGE. GETTING 17 MPG CITY, 24.7 MPG HWY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721167May 23, 2015
POWER TRAIN
WHILE DRIVING MY CLUTCH SLIPS GIVING A SHUTTER FEELING AND CAUSING MY CAR TO FEEL AS IF IT WILL STOP. IT ALSO, AT TIMES, MAKES A BANGING SOUND AND IT MOMENTARILY WILL STOP. FORD HAS BEEN TOLD OF THESE CONDITIONS BUT STILL HAS NOT FIXED THE CONDITIONS AFTER TAKING IT INTO THE SERVICE DEPARTMENT ON 3 DIFFERENT OCCASIONS. I AM AFRAID I WILL BE DRIVING DOWN THE ROAD AND IT WILL CAUSE ME TO WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716955May 17, 2015
UNKNOWN OR OTHER
THE HINGE ON BACK DRIVER SIDE CRACKED FIRST ,,,GOT FIXED ,,NOW BACK PASSENGER SIDE CRACKED AND THEY WONT FIX .. WARRANTY EXPIRED. ALSO MY FRONT PASSENGER DOOR DON'T LATCH CLOSED MUST TIE SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716645May 15, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713534April 29, 2015
POWER TRAIN
UPON ACCELERATION, THE CAR SHUTTERS AND THERE IS A BRIEF HESITATION. ON GOING WITH THREE REPROGRAMMING. NAME: [XXX] PHONE: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703223April 1, 2015
ENGINE
I PURCHASED MY FORD FIESTA NEW IN DECEMBER 2014. WITHIN A FEW WEEKS IT LAGS, SPUTTERS, GRINDS AND SEEMS TO WANT TO QUIT UPON ACCELERATION IN LOW SPEEDS. IT HAS CONSISTENTLY DONE THIS FOR THE YEAR THAT I HAVE OWNED IT. I AM WORRIED THAT IT WILL QUIT WHILE ACCELERATING INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701908March 26, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE HARD EDGE ON THE TRIM OF THE STEERING WHEEL WOULD CONSTANTLY CUT THE CONTACT'S HAND. ALSO, THE CONTACT MENTIONED THAT THE STEERING WHEEL WOULD VIBRATE AND A BUZZING NOISE EMITTED FROM THE STEERING COLUMN. IN ADDITION, THE VEHICLE FAILED TO SHIFT WHEN IN REVERSE, THE VEHICLE WOULD GRIND AND INDEPENDENTLY SHIFT IN TO NEUTRAL. THE TRACTION CONTROL AND HILL ASSIST ALSO INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALER, ON 5 SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MODULE, SENSORS, NVH TAPE, STEERING WHEEL, STEERING MODULE, REPROGRAMMED MAIN COMPUTER, AND AIR BAGS WERE ALL REPLACED. A FORD ENGINEER WAS CONTACTED TO DIAGNOSE THE CAUSE OF ALL THESE FAILURES. HOWEVER, ALL FAILURES EXCEPT THE TRACTION CONTROL AND HILL ASSIST LIGHT WERE NOT RECTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 2,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701950March 26, 2015
POWER TRAIN
ON OCTOBER 9TH 2014, MY NEW FORD FIESTA AT 7500 MILES BEGAN SHUTTERING VIOLENTLY AT LOW SPEEDS. IT JERKED THE CAR BACKWARD WHEN TRYING TO DRIVE IN REVERSE, AND IT JERKED THE VEHICLE FORWARD WHEN TAKING OFF AT A SAFE AND NORMAL ACCELERATION FROM A RED LIGHT. IT FELT LIKE THE TRANSMISSION WAS ABOUT TO FALL OUT FROM UNDERNEATH THE VEHICLE. MY MOTHER AND GIRLFRIEND WERE IN THE VEHICLE WHILE I WAS DRIVING AND THIS INCIDENT PRESENTED A GREAT SAFETY CONCERN. DUE TO BEING IN THE MILITARY, I HAD TO WAIT UNTIL THE FIRST WEEK OF DECEMBER 2014 TO TAKE MY CAR TO FORD. THEY TESTED THE VEHICLE AND SAID THAT THEY RECOGNIZED THE SHUDDER I COMPLAINED ABOUT AND THEY RESET THE COMPUTER IN THE VEHICLE. ON THE REPORT THEY SAID THE VEHICLE WAS IN FACTORY SPECS, SO AS A RESULT OF THAT REPORT, THEY DIDN'T ORDER NEW CLUTCHES AND SEALS WHICH WAS EXPLAINED TO ME THAT THOSE NEW PARTS WOULD FIX THE PROBLEM. INSTEAD THEY JUST DID A TEMPORARY FIX BY RESETTING THE COMPUTER IN ORDER TO GET ME OUT THE DOOR. I PICKED UP THE CAR DECEMBER 5TH 2014 AND 6 DAYS LATER THE SHUDDER RETURNED. NOW I HAVE ANOTHER APPOINTMENT TO BRING THE VEHICLE IN TO A FORD DEALERSHIP ON MONDAY MARCH 30TH 2015 AND THE AGENT THERE SAID THAT IF THE TEST COMES BACK THAT THE CAR IS IN FACTORY SPECS THEY WONT MAKE ANY REPAIRS ON THE VEHICLE AND CALL ME TO PICK UP MY BROKEN VEHICLE. THIS WILL RESULT IN ME DRIVING A SAFETY HAZARD VEHICLE THAT I STILL OWE $17,000 ON WITH NO REPAIRS BEING DONE TO FIX THE PROBLEM. I NEED HELP! PLEASE NHTSA LISTEN TO THE THOUSANDS OF COMPLAINTS AND SAFETY CONCERNS AND MAKE FORD HAVE A RECALL FOR THESE TRANSMISSIONS. MINE AND THOUSANDS OF OTHERS LIVES COULD DEPEND ON IT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700782March 20, 2015
AIR BAGS
VIOLENT LEFT SIDE COLLISION (T BONE TYPE) BY HIGH POWERED 400 HP 1995 CHEVROLET COMARO GOING THROUGH A STOP SIGN, ACCELERATING ACROSS FOUR LANES, THEN LEAVING THE SCENE OF THE ACCIDENT. I WAS NOT INJURED. THE CAR WAS SIGNIFICANTLY DAMAGED. THE CAR WAS PUSHED PERPENDICULAR AND PARTLY ROTATED. THERE WERE TWO EYE WITNESSES. AFTER A MOMENT OF RECOVERY I GAVE CHASE AND CAUGHT THE DRIVER IN A DRIVEWAY SEVERAL BLOCKS DOWN WISCONSIN AVE IN TAMPA FLORIDA. CALLED POLICE AND MY INSURANCE COMPANY USAA. I WAS THE ONLY OCCUPANT. AIR BAGS DID NOT DEPLOY. I REPORTED THIS TO FORD AND REGIONAL SERVICE MANAGER SEEMED TO TAKE GREAT INTEREST INITIALLY AND SAID SHE WOULD HAVE AIR BAGS THOROUGHLY EVALUATED AFTER COLLISION REPAIR. AFTER REPAIR, A MONTH LATER, I CALLED HER AND SHE DELAYED RESPONDING FOR THREE WEEKS, FINALLY RESPONDING AFTER MANY CALLS TO FORD CUSTOMER SERVICE CENTER. SHE SAID AIR BAGS WERE CHECKED BY GREENWAY FORD WHERE I HAD COLLISION REPAIRED. THIS WAS NOT TRUE AND A LIE. SERVICE WAS NOT AWARE OF POSSIBLE NON DEPLOYMENT OF SIDE AIRBAGS WHEN FRONT PASSENGER SEAT WAS UNOCCUPIED. SERVICE CHECKED ALIGNMENT ONLY. FURTHER PRESSING FORD TO FOLLOW THROUGH WITH THEIR INITIAL DIRECTIONS TO HAVE AIR BAGS EVALUATED HAS RESULTED IN FORD REFUSING TO EVALUATE SIDE AIR BAG FUNCTION RELATIVE TO NOT DEPLOYING AS A RESULT OF THIS VIOLENT SIDE COLLISION. I AM REPORTING THIS TO YOU BECAUSE I HAVE DOUBT WHETHER THE SIDE AIR BAGS IN MY FORD FIESTA 2014 AND A SECOND FORD FIESTA 2014, ([XXX]), I PURCHASED AFTER THE ACCIDENT, MAY NOT HAVE FUNCTIONAL SIDE AIR BAG DEPLOYMENT WITH THE RIGHT FRONT SEAT UNOCCUPIED, A POTENTIAL SAFETY RISK FOR OCCUPANTS OF THE REAR SEAT. IF I CAN HELP WITH ANY ADDITIONAL INFORMATION REGARDING MY ACCIDENT PLEASE DO NOT HESITATE TO CONTACT ME AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10693850March 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEARS SHIFTED AUTOMATICALLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692843March 8, 2015
POWER TRAIN
TRANSMISSION SHIFTS HARD AND RATTLES THE CAR. ALSO CAUSING WHEEL SPIN WHEN SHIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690748February 25, 2015
POWER TRAIN, ENGINE
2014 FORD FIESTA SE WITH ABOUT 15,000 MILES STARTED HAVING SHUTTERING PROBLEMS THAT ARE EXTREMELY VIOLENT AND COULD CAUSE LOSS OF CONTROL AND IS THOUGHT TO BE A SAFETY CONCERN TO DRIVER AND OTHERS ON ROAD. I HAVE OWNS THIS CAR SINCE BRAND NEW FROM THE DEALERSHIP. I STARTED HAVING PROBLEMS WITH THE POWERTRAIN AROUND 14000 MILES. THE PROBLEM IS A SEVERE SHUTTER PROBLEM WHEN YOU ACCELERATE. THE ONLY WAY TO STOP THIS PROBLEM WHEN IT IS HAPPENING IS TO LET THE GAS PEDAL OUT OF GIVE IT A LOT MORE GAS. THIS CAN HAPPEN AT ANY SPEED FROM 5 MPH TO 50 MPH THAT I HAVE EXPERIENCED IT. THE SHUTTER JERKS THE DRIVER FORWARD AND BACKWARD VERY FORCEFULLY. I TOOK THE CAR IN UNDER WARRANTY AND WAS TOLD THAT THE THIS IS NORMAL AND SENT BACK HOME. AT 15000 MILES I TOOK THE CAR IN AND THEY SAID THE DUAL CLUTCH SEAL WAS LEAKING AND THEREFORE RUINED THE CLUTCH. THEY REPLACED ALL PARTS AND CALLED TO SAY IT WAS COMPLETE. THEY LEFT VOICEMAIL, AND WHEN I CALLED DEALERSHIP BACK THEY SAID THE NEW PARTS HAD BROKE WHILE ON THE TEST DRIVE AND THEY HAD TO ORDER EXACT PARTS AGAIN. DEALERSHIP TOOK ANOTHER FEW DAYS TO FIX AND THEN I RECEIVED THE CAR. NOW FEB 2015 CAR IS DOING EXACT SAME THING AND HAS 24000 MILES ON. THE SHUTTERING IS A SAFETY CONCERN AS IT COULD RESULT IN MY WIFE OR I LOOSING CONTROL OF THE VEHICLE WHEN IT DOES THIS AT HIGH SPEED. I DO NOT UNDERSTAND HOW THIS DOES NOT CAUSE A SAFETY VIOLATION? THANKS FOR YOUR TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683426February 14, 2015
VEHICLE SPEED CONTROL
NO WAY TO KNOW WHETHER OR NOT YOU HAVE TURNED CRUISE CONTROL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682396February 10, 2015
VISIBILITY/WIPER
SNOW IS ENTERING THROUGH THE COWL TOP ARE AND MELTING, THE WATER ENTERS THE BLOWER MOTOR AND THEN FREEZES THE BLOWER MOTOR. THIS MAKES IT SO MY CAR HAS NO HEAT OR FUNCTIONAL DEFROSTER. WHEN I BROUGHT THE CAR BACK TO THE DEALERSHIP I PURCHASED IT FROM THEY STATED IT WAS A "DESIGN FLAW" AND "COMMON PROBLEM." THE SUGGESTION THEY GAVE ME WAS TO KEEP SNOW AND ICE AWAY FROM THE COWL TOP WHICH IS UNREALISTIC FOR WHERE I LIVE. I HAVE DRIVEN TO AND FROM WORK THREE TIMES THIS WINTER WITHOUT HEAT IN MY CAR, AND SINCE THERE IS NO DEFROSTER MY WINDOWS ALSO HAVE TO BE CRACKED OPEN TO MAKE SURE THAT WINDOWS DO NOT FOG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682358February 9, 2015
POWER TRAIN
VEHICLE EXHIBITS A CONSTANT SHUTTERING/JARRING EFFECT FROM THE TRANSMISSION WHILE UNDER ACCELERATION AND DURING SHIFTS. VEHICLE TRANSMISSION ISSUE CAUSES INTERMITTENT ACCELERATION WHICH RESULTS COULD CAUSE AN ACCIDENT. VEHICLE HAS BEEN ENTERED FOR SERVICE ON 2 SEPARATE OCCASIONS FOR THIS ISSUE, AND HAS YET BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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