Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10819517January 11, 2016
POWER TRAIN
VEHICLE SHUDDERS AT SHIFT POINTS, SOMETIMES VIOLENTLY. PROBLEM IS INTERMITTENT, AND USUALLY ONLY WHEN THE VEHICLE IS WARMED UP. SOMETIMES TAKES SEVERAL SECONDS TO ACTUALLY SHIFT INTO A GEAR. USUALLY OCCURS AT 10-15 MPH, AND/OR 20 - 25 MPH. I HAVE TAKEN THE VEHICLE IN THREE TIMES TO HAVE THIS CHECKED; FIRST TIME THEY WERE UNABLE TO DETECT ANYTHING WRONG. SECOND TIME THEY SAID IT WAS A WARRANTY ISSUE AND RESET THE TCM; BUT IT ONLY GOT WORSE FROM THERE. LAST TIME I TOOK IT IN, THEY SAID IT WAS WITHIN RANGE BUT I DON'T THINK IT WAS SUFFICIENTLY WARMED UP FOR THEM TO HAVE PROPERLY TESTED IT. STILL SHIMMIES AND RUMBLES AT SHIFT POINTS ONCE IT'S WARMED. DATE OF MOST RECENT SERVICE AT THE FORD DEALER IS ENTERED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817140December 30, 2015
ELECTRICAL SYSTEM
IN SEPTEMBER OF 2015 I WAS SITTING IN MY FORD FIESTA (18K) ENGINE RUNNING AND IN PARK AND ALL THE LIGHTS CAME ON THE DASH AND THE CAR SHUT OFF. I TRIED TO START THE CAR BY PUSHING THE PUSH TO START AND THE FIRST TIME IT DID NOT WORK BUT THE SECOND TIME THE CAR STARTED AND I WAS ON MY WAY. IN OCTOBER 2015 I WAS DRIVING BACK FROM A JOB INTERVIEW AND DOING 40 MPH ON A TWO LANE ROAD. I WAS GOING TO MAKE A SWEEPING RIGHT TURN AND THE CAR SHUT COMPLETELY OFF CAUSING THE STEERING WHEEL TO LOCK. I LOST CONTROL AS I COULD NOT TURN THE CAR WENT ACROSS A LANE OF TRAFFIC AND HIT A CURB AT ABOUT 30 MPH. MAJOR FRONT RIGHT DAMAGE. I WAS ABLE TO DRIVE THE CAR ABOUT 5 MILES TO THE LOCAL FORD DEALER. THEY INTERVIEWED ME TWICE ON WHAT HAPPENED (STATING THAT THEY BELIEVED MY ACCOUNT OF WHAT HAPPENED) AND GAVE ME A CAR TO DRIVE WHILE FORD CORP. WAS INVESTIGATING. FORD CAME BACK AND SAID THERE WAS NOTHING WRONG WITH THE CAR AND THAT THERE WERE NO CODES BUT THE TRANSMISSION CODE(A KNOWN PROBLEM) I STATED THAT THERE WOULD NOT BE ANY CODES IF THE IGNITION SHUT OFF BUT MY COMPLAINTS FELL ON DEATH EARS AS THE DEALER SAID THERE WAS NOTHING THEY COULD DO SINCE FORD CORP MADE THEIR DECISION. I STATED THAT I DID NOT WANT THE CAR BACK (IT WAS A LEASE) THAT I WOULD NOT DRIVE A CAR THAT FORD COULD NOT ASSURE ME THAT THIS PROBLEM WOULD NOT HAPPEN AGAIN. FORD KNOWS THEY HAVE MAJOR PROBLEMS WITH THE FIESTA THAT IS WHY THEY ARE WILLING TO GIVE YOU EXTRA INCENTIVE $$ TO LEASE SOMETHING ELSE. IN THE END I HAD TO PAY 4K FOR THE REPAIR AND I WAS 5K UPSIDE DOWN ON THE TRADE (WHICH I APPLIED TO THE NEW LEASE). FORD CORP DID NOT STAND BEHIND THE PRODUCT NOR DID THEY OFFER TO HELP IN ANYWAY. I DID LEASE A FORD FOCUS BECAUSE I HAD TO HAVE A CAR AND DID NOT HAVE 9K TO WALK AWAY FROM FORD MOTOR COMPANY.THIS IS A HUGE SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. DO NOT BUY A FORD FIESTA. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817016December 30, 2015
POWER TRAIN
I AM BUYING AND PAYING FOR AN UNSAFE AND WORTHLESS CAR. CAN YOU HELP? I AM 66 WITH LITTLE INCOME. THIS CAR SHUDDERS AND HESITATES OFTEN. I WAS TOLD BY FORD DEALER IN HUTTO, TX, THAT I HAVE TO BRING IT IN WHEN IT SHUDDERS AND THEY WILL CHECK IT AND ORDERS PARTS THAT WILL TAKE 2 MONTHS. THE "SHUDDER" HAPPENS ON AND OFF, SO CHANCES OF THIS HAPPENING WHEN I TAKE IT TO DEALER ARE PER CHANCE. THE SERVICE PERSON AT THE DEALERSHIP TOLD ME MANY PEOPLE ARE JUST LEAVING THESE FIESTAS. I CANNOT DO THAT. I BOUGHT IT USED FROM ENTERPRISE CAR RENTAL. THEY WILL NOT RESPOND TO MY EMAILS. I CANNOT AFFORD TO KEEP PAYING ON THIS VEHICLE. I NEVER KNOW IF IT WILL GO FORWARD WHEN I STEP ON THE GAS OR NOT. PLEASE HELP ME. WHAT CAN I DO? I WAS SOLD A HORRIBLE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816555December 28, 2015
POWER TRAIN
AUTOMATIC TRANSMISSION SHIFTS TO A MANUAL TRANSMISSION FUNCTION WITHIN 30 SECONDS OF UP HILL HOLDING FUNCTION AND ROLLS BACK INTO OTHER CARS. THIS HAS OCCURED ON MY CAR AFTER THE RECENT FORD FIX TO THEIR TRANSMISSION DESIGN THAT FIXED THE ROUGH AUTOMATIC TRANSMISSION SHIFTING ON THE ORIGINAL DESIGN. THE SEQUENCE IS: COME TO A STOP AT A STOP LIGHT ON A HILL, CAR HOLDS THE NORMAL AUTOMATIC TRANSMISSION FUNCTION OF HOLDING THE CAR'S POSITION, BUT WITHIN 30 SECONDS THE TRANSMISSION ASSUMES A MANUAL TRANSMISSION FUNCTION AND BEGANS TO ROLL BACKWARDS INTO THE CAR BEHIND YOU. TOOK THE CAR TO THE FORD GARAGE (GILLIS AUTO CENTER, SHELTON, WA 98584) WAS TOLD THAT THIS WAS A FORD DESIGN (DEFICIENCY) AND THERE WAS NOTHING THAT THEY COULD DO TO FIX IT. THERE IS NO SAFETY NOTICE PUT OUT BY FORD ON THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811260December 19, 2015
POWER TRAIN
ALLOW ME TO BE #100 FOR COMPLAINTS ON THE 2014 FORD FIESTA!! MAYBE AFTER 100 COMPLAINTS FORD MOTOR COMPANY WILL DO SOMETHING TO HELP US ALL !! PURCHASED THE NEW 2014 FORD FIESTA IN AUGUST 2014. BY THE TIME I WENT IN FOR MY FIRST OIL CHANGE I WAS HAVING PROBLEMS WITH THE CAR SHAKING, JERKING, SLIPPING, SHUDDERING UPON LIGHT ACCELERATION ON GAS FROM A COMPLETE STOP. THEN THE CAR IS SLOW TO GAIN SPEED TO KEEP UP WITH TRAFFIC. I'VE EXPRESSED MY COMPLAINT/PROBLEM WITH THE SERVICE TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE CAR AND HE SAID IT'S NORMAL, PEOPLE COMPLAIN ABOUT THE SAME ISSUE ALL THE TIME AND THERE'S NOTHING THEY CAN DO ABOUT IT. AS OF TODAY'S DATE THE PROBLEM STILL EXIST, I'VE BEEN BACK TO THE DEALERSHIP WITH THE SAME COMPLAINT AND NOTHING HAS EVER BEEN RESOLVED. AND I CAN TELL IT'S GETTING WORSE EVERYDAY. THIS IS MY ONLY TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807343November 29, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THIS 2014 FORD FIESTA VEHICLE HAS SOME MAJOR TRANSMISSION ISSUES: SLIPPING, CLUNKING, CHUGGING, JERKING, SHUTTERING, AND RATTLING WHEN DOING SOMETHING AS SIMPLE AS PRESSING THE GAS PEDAL TO ACCELERATE WHEN A TRAFFIC LIGHT TURNS GREEN. THIS ISSUE ALSO OCCURS WHEN I BEGIN TO COME TO A COMPLETE STOP. I'VE ONLY HAD THE CAR FOR ABOUT FIVE MONTHS AND THE ISSUES HAVE OCCURRED THROUGHOUT THAT TIME PERIOD. I HAVE TAKEN THIS VEHICLE TO A FORD REPAIR SHOP. THE MECHANIC COMPLETED A REPROGRAMMING OF SOME TYPE. HE INFORMED ME THAT THE REPROGRAMMING TYPICALLY RESOLVES THE ISSUES THAT THIS VEHICLE IS HAVING; BUT THE ISSUES STILL REMAIN, IN FACT, IT'S GOTTEN WORSE. THE HESITATION OF THIS VEHICLE TO ACCELERATE LEAVES ME FEELING UNSAFE. MOTORISTS IN PASSING VEHICLES ARE ZOOMING BY ME AS I AM ATTEMPTING TO GET THIS CAR TO GO. IN ADDITION, WHEN I FIRMLY PRESS THE GAS PETAL, THE CAR HESITATES THEN BEGINS TO ACCELERATE AT A RAPID SPEED. THESE ISSUES OCCUR WHILE I AM DRIVING ON THE INTERSTATES, HIGHWAYS, STREETS, DIRT ROADS, ETC. IT ALSO DOES NOT MATTER IF I AM MAKING A TURN, SHIFTING IN DRIVE OR IN REVERSE...THE ISSUES REMAIN THE SAME. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THESE ISSUES. IT IS TERRIBLE THAT THEY WOULD NOT BE CONCERNED ABOUT THE SAFETY OF THEIR CONSUMERS. THESE SAFETY ISSUES WERE NOT MENTIONED ON THE CARFAX REPORT. IF THEY HAD BEEN THEN I WOULD NOT HAVE PURCHASED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794607November 18, 2015
POWER TRAIN
HAVE HAD MY CAR REPAIRED 5 TIMES FOR TRANSMISSION (CLUTCH) ISSUES. INCLUDING, BUT NOT LIMITED TO: LUNGING INTO INTERSECTIONS WHEN TRANSMISSION ENGAGES, NOT RESPONSIVE AT TAKE OFF. CHUGGING AT TAKE OFF, MISSED SHIFTS. CAR HAS LESS THAN 31,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790168November 13, 2015
POWER TRAIN
CAR SHAKES AND SHUTTERS VIOLENTLY WHILE ACCELERATING. HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789244November 9, 2015
POWER TRAIN
TRANSMISSION HESITATES AND SHUDDERS WHEN ACCELERATING FROM STOP OR AT LOW SPEEDS. HAS DONE THIS ON THE STREET WHEN LEAVING A STOP SIGN, WHEN ACCELERATING/TURNING INTO A BUSY STREET FROM A PARKING LOT, AND ALSO WHILE GOING ABOUT 15MPH (SLOWED DOWN FOR CAR AHEAD OF ME TO TURN, THEN AS I ACCELERATED I GOT THE SHUDDERING FEELING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789346November 9, 2015
POWER TRAIN
EVERY TIME I TRY TO GIVE MY CAR GAS, IT DOESN;'T MOVE RIGHT AWAY AND STARTS TO SPUTTER BEFORE IT WILL GO ANYWHERE. SAME GOES FOR SLOWING DOWN AND PRESSING THE GAS AGAIN. IVE GOTTEN THIS "FIXED" THREE TIMES AND IT IS NOT SAFE ESPEICALLY WITH A SEVEN MONTH RIDING ALONG WITH ME. IT HAPPENS ANYWHERE, PULLING OUT AFTER PARKING, AT A STOP LIGHT, AND A STOP SIGN, ANYWHERE. I'M NOT SURE WHAT STARTED IT, IT STARTED TO HAPPEN A FEW MONTHS AFTER PURCHASING IT BRAND NEW. ITS TECHNICALLY NOT RECALLED YET BUT THIS IS A PROBLEM IN MOST FIESTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789034November 7, 2015
POWER TRAIN
WHEN ACCELERATING, THE CAR WILL SHAKE AS IT GOES INTO FIRST GEAR. AS THE CAR CONTINUES TO ACCELERATE THE CAR WILL SHAKE FOR ABOUT 5 SECONDS AND THEN LAUNCH FORWARD IT IS ONLY A MATTER OF TIME BEFORE THE DELAY CAUSES ME TO GET HIT, OR THE LAUNCHING FORWARD CAUSES ME TO HIT SOMEONE ELSE. THIS IS A CONTINUOUS ISSUE THAT STARTED HAPPENING IN MY CAR ABOUT 1 YEAR AFTER PURCHASE, AND HAS GOTTEN CONTINUOUSLY WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788795November 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE VEHICLE WAS REPAIRED UNDER AN EXTENDED MANUFACTURER'S WARRANTY WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED AND THE CLUTCH WAS REPLACED. WHEN THE VEHICLE WAS STARTED AND ATTEMPTED TO ACCELERATE, IT WOULD NOT ACCELERATE PAST 10 MPH AFTER THE ENGINE MANAGEMENT SERVICE NOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788947November 6, 2015
POWER TRAIN
SHUDDERING, JERKING, NOT ACCELERATING - WILL HAPPEN DURING TAKE OFF AND WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788125November 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR SHUTTERS AND LOSES POWER WHEN ACCELERATING AT TAKE OFF OR LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787643November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUTTERED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED, BUT DETAILS FROM THE DIAGNOSTIC AND REPAIR COULD NOT BE PROVIDED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 10/21/16*LJ *THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785555October 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785474October 22, 2015
POWER TRAIN
TRANSMISSION SHUTTERS ON ACCELL, ITS JERS AND SLIPS WHEN GOING UP HILLS AND WHEN GOING INTO PARK, IT BUCKS WHEN DRIVING AND RECENTLY STARTED SWEARING OUT OF OF CONTROL.... MOST BUCKING AND SHUTTERS WHEN ACELLING OR MERGING INTO TRAFFIC...IT BUCKS MOST WHEN STOP AND THEN MAKING A TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785223October 21, 2015
ENGINE, POWER TRAIN
ENGINE LIGHT CAME ON IN THE MIDDLE OF TRAFFIC ON SPAN LEADING TO THE GW BRIDGE-MESSAGE STATED TRANSMISSION HOT, TURN OFF VEHICLE FOR 6 MINUTES. SECOND MESSAGE WAS "STOP OR SPEED-UP" I HAD TO NAVIGATE THE CAR TO THE SHOULDER IN RUSH HOUR AND TURN THE CAR OFF. I CALLED THE DEALER SINCE IT HAD BEEN SERVICED A LITTLE OVER A WEEK AGO. THEY WERE SUPPOSE TO ADDRESS THE RECALL ITEMS AND REPORTED TRANSMISSION PROBLEM OF EXCESSIVE VIBRATION OF THE TRANSMISSION. VERY DANGEROUS!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783552October 20, 2015
AIR BAGS
I WAS DRIVING AT ABOUT 35 MILES AN HOUR WHEN A PERSON MADE AN ILLEGAL U TURN IN FRONT OF ME. THE IMPACT WAS IN THE DEAD CENTER OF MY CAR. THE AIR BAG AT MY FEET DEPLOYED BUT THE ONE IN THE STEERING WHEEL DID NOT. I HAD SEVERE BRUISING FROM THE IMPACT WITH THE STEERING WHEEL AND THE SEAT BELT. I HAVE PICTURES OF THE IMPACT AND THE LOWER AIR BAG DEPLOYMENT WITHOUT THE STEERING WHEEL AIR BAG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783534October 19, 2015
POWER TRAIN
THE CAR HAS 17250 MILES ON IT. I HAVE BEEN HAVING TRANSMISSION PROBLEMS. SHUDDERING, SHAKING, JERKING, JOLTING, SUDDEN OR DELAYED ACCELERATION HAVE ALL BEEN PROBLEMS. LOW SPEEDS SEEM TO BE AN ISSUE WITH IT. IT SEEMS TO SHUDDER IN BETWEEN 1ST AND 2ND GEARS. I ALSO HAVE HAD IT STALL WHILE IN REVERSE. I HAVE TAKEN IT TO THE FORD DEALERSHIP, THEY ARE AWARE OF THE ISSUE, HAVE HAD MULTIPLE COMPLAINTS, AND SAID THEY WOULD REPROGRAM THE SOFTWARE TO MAKE THE SHIFT CHANGES MORE SMOOTH. IT IS STILL EXHIBITING THE SAME ISSUES. HARSH SHUDDERING, GEARS SLIPPING, CLICKING AND NOISES. IT'S JUST A MATTER OF TIME BEFORE THIS VEHICLE KILLS SOMEONE. I WASN'T TOLD THAT THIS CAR WOULD OPERATE ANY DIFFERENTLY THAN ANY OTHER CAR. THE DEALERSHIP SAYS THAT ALL OF THESE SYMPTOMS ARE 'NORMAL' FOR THE KIND OF TRANSMISSION THAT THEY SOLD ME AND THAT IT'S STILL SAFE TO DRIVE. EVEN WHEN I TOOK IT IN TO GET REPROGRAMMED FOR THE SHUDDERING, THE TECHNICIAN SAID THAT "IT'S STILL GOING TO DO IT." WHAT?! IT WASN'T DOING IT BEFORE AND NOW YOU WANT ME TO DEAL WITH A SHUDDERING VEHICLE? AND YOU SAY YOU STILL CAN'T FIX IT? THAT'S TERRIBLE. I'VE OWNED FORD'S ALL MY LIFE AND THIS IS MY FIRST NEW CAR AND I FEEL LIKE I'VE MADE A TERRIBLE DECISION AND IT'S BARELY GOT 20,000 MILES ON IT. MORE IMPORTANTLY, THE SAFETY. I'VE HAD MORE THAN ONE CLOSE CALL WITH TRYING TO ACCELERATE AND THE TRANSMISSION NOT RESPONDING IN ENOUGH TIME TO GET OUT OF THE WAY. OPERATES UNLIKE ANY OTHER VEHICLE I'VE OWNED AND NOT IN A GOOD WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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