Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10749883August 19, 2015
POWER TRAIN
TRANSMISSION SHUDDERS, LURCHES AND LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749282August 17, 2015
POWER TRAIN
TRANSMISSION GRINDS, HESITATES AND HAS TROUBLE SHIFTING AT LOW SPEEDS. SOMETIMES THE TRANSMISSION HAS A SLOW REACTION TO THE PEDAL AND JOLTS FORWARD AFTER THE DELAY. IN STOP AND GO BUMPER TO BUMPER CITY TRAFFIC THIS CAN CAUSE ISSUES. I'VE HAD THE CLUTCH ASSEMBLY REPLACED TWICE BUT COULD HAVE HAD IT DONE 5 + TIMES AT LEAST. IT'S TOO MUCH TROUBLE TO CONSTANTLY HAVE TO GET IT FIXED AT THE DEALERSHIP. AFTER THE DEALERSHIP FIXED IT BOTH TIMES ITS GOOD FOR A FEW THOUSAND MILES THEN PROBLEMS START ALL OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749023August 17, 2015
POWER TRAIN
TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP TIMES CLEANED AND REPLACE CLUTCH OR PROGRAMMED. STILL NOT SHIFTING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747901August 11, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AFTER OPENING AND CLOSING THE VEHICLE DOOR. THE CONTACT WAS ABLE TO TIE THE DOOR CLOSED AND DRIVE THE VEHICLE TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE MALFUNCTION WAS PART OF A RECALL; HOWEVER, ONLY ONE DOOR COULD BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747404August 10, 2015
POWER TRAIN
TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP 5 TIMES AND I'M TOLD IT'S HOW I'M DRIVING THE VEHICLE, NOTHING IS WRONG. AFTER 5 VISITS, FORD DEALERSHIPS WILL NOT SEE THE VEHICLE. SIMPLY TELLING ME "IF I DON'T LIKE IT, TRADE IT IN". THE CAR IS WORTHLESS, AND THEREFORE "TRADING IT IN" WOULD BE THROWING MORE MONEY AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746318August 5, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY, MY PASSENGER DOOR SUDDENLY SWUNG WIDE OPENED. I HAD TO PULL OVER AND THEN HOLD THE DOOR ALL THE WAY TO DEALERSHIP. THE DEALER SAID THEY WILL FIX THE PASSENGER DOOR ONLY SINCE THEY WERE NOT ALLOWED TO FIX THE REST OF THE DOORS EVEN THOUGH ALL 4 DOORS ARE IN RECALL. MY CAR HAVE BEEN WITH THE DEALER FOR THE PAST TWO WEEKS SINCE THERE IS NO PART TO FIX MY DOOR LATCH. ITS VERY UNSAFE TO DRIVE THIS CAR AND FORD DO NOT CARE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746513August 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745389July 31, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, POWER TRAIN
WHEN ACCELERATING THE FIESTA LURCHES AND THEN GOES FORWARD. THE AIR CONDITIONING PUMPS OUT COOL AIR AND THEN HOT AIR OFF AND ON. THE LURCHING ISSUE HAS NOT BEEN REPAIRED AND THIS IS THE FOURTH VISIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744890July 30, 2015
POWER TRAIN
WHEN AT A STOPPED POSITION AND I GO TO TAKE OFF, THE CAR WILL SHUTTER AND ALMOST WANT TO CUT OUT. IT ALMOST DOES NOT KNOW WHAT GEAR IT WANTS TO GO INTO. I AM WORRIED WITH THIS TRANSMISSION. I NEVER HAVE HAD A CAR THAT SHIFTS LIKE THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744924July 30, 2015
POWER TRAIN
THIS IS FOLLOW-UP TO INCIDENT #10639225 (26SEP2015), AND DETAILS CONTINUED TROUBLE FROM INITIAL COMPLAINT. THE VEHICLE HAS RETURNED TO THE SHOP FOUR TIMES (CURRENTLY IN SHOP) FOR POWER-SHIFT TRANSMISSION CLUTCH SHUDDER. TWO OF THE FOUR FOUND SHUDDER TSB LOGGING 150-170 RPM LOSS BETWEEN SHIFTS (FORD CLAIMS ACCEPTABLE?), ONE FOUND/REPLACED LEAKING CV SHAFT SEAL, AND FOURTH CURRENTLY BEING DIAGNOSED. ON THE THIRD INCIDENT (ONE LISTED ABOVE), DEALERSHIP FOUND SHUDDER AND 170 RPM LOSS (STATED ON INVOICE THEY DROVE VEHICLE), BUT INVOICE SHOWS ZERO MILES DRIVEN IN-SHOP? MY FIRST QUESTION IS THIS...WHY IS ANY RPM LOSS (ABOVE 100 RPM'S) ACCEPTABLE FOR A COMPUTER CONTROLLED AUTOMATIC TRANSMISSION?? SECOND...UNDER NORMAL DRIVING CONDITIONS (WHICH THIS CAR IS DRIVEN) WHY ARE THERE CV ISSUES??? FORD HAS MULTIPLE TSB'S AND FSA'S SURROUNDING THIS TRANSMISSION YET NHTSA DOES NOTHING ABOUT IT! THIS TRANSMISSION (WITH ALL OF THE NHTSA COMPLAINTS AGAINST) CLEARLY IS A DESIGN FLAW AND A SAFETY RISK!! I REQUEST FEEDBACK ON THIS ISSUE. THANK YOU! UPDATED 9/28/15 *BF..UPDATED 01/13/15 *BF..UPDATED 05-19-16 *BF ..UPDATED 02/15/17 *BF ...UPDATED 03/15/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743962July 27, 2015
UNKNOWN OR OTHER
REAR PASSENGER DOOR LATCH FAILURE. FORD DEALER HAS CAR FOR TWO WEEKS WITH NO REPAIR. RECEIVED RECALL LETTER BUT WILL NOT REPAIR DUE TO LACK OF.PARTS. I AM LEFT WITH AN UNSAFE CAR TO TRANSPORT MY CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743609July 27, 2015
ENGINE
THE CAR STOTTERS AND I GET A SHUTTER NOISE BETWEEN 10AND30MPH. IT SCARES ME TO DEATH THAT IT IS GOING TO STOP. I HAVE HAD 4FORDS BEFORE, NEVER NEW AND VERY HIGH MILEAGE AND NEVER HAD THIS PROBLEM. FOR A NEW CAR IT ABSOLUTELY CAUSES ME MUCH ANQUISH. I HAVE HAD IT CHECKED TWICE. I ONLY HAVE 8,280 MILES ON IT AND BOUGHT IT BRAND NEW MAY, 2013. I AM 75 AND EXPECTED THIS CAR TO LAST AT LEAST 10 YEARS. WHAT CAN YOU DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736173July 24, 2015
POWER TRAIN
HAD TROUBLE SHIFTING GEARS FROM A STOP POSITION. PRESENTLY IT HAS TROUBLE SHIFTING NOT ONLY IN LOW GEARS BUT ALL THE WAY UP TO 50MLS PR HR. WHEN SLOWING DOWN IT JERKS AND HESITATES. IN OCT 2014 TOOK IT BACK TO REPAIR AND WAS TOLD NEEDED NEW CLUTCH DUE TO INTERNAL OIL SEAL LEAK CONTAMINATION .NINE MONTHS LATER THE MANUFACTURER HAS STILL NEGLECTED TO REPAIR IT, I HAVE BEEN TOLD DUE TO BACKORDER OF PARTS. IT HAS ONLY 20,000K ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734914July 18, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
INCIDENT OCCURRED 3 TIMES. AT HIGHWAY SPEEDS, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE MALFUNCTION WARNING CAME ON. THE CRUISE CONTROL IMMEDIATELY DISENGAGES AND THE CAR SLOWS DOWN. THIS IS DANGEROUS WHEN GOING UP HILL AT HIGHWAY SPEEDS. THERE ARE NO CODES STORED IN THE COMPUTER. THE ALARM SHOULD NOT FLAG WITHOUT STORING A CODE. SEARCHING THE INTERNET SHOWS THIS HAS BEEN A PROBLEM WITH THE FIESTA FOR MANY YEARS. DEALERS HAVE MADE THE SAME REPAIRS SEVERAL TIMES ON THE SAME VEHICLE WITH THE ERRORS REOCCURRING. THE PRIMARY CONCERN IS THE ERROR FLAGGING WITHOUT A CODE PRESENT. FORD NEEDS TO FIX THIS POOR DESIGN. IN MY CASE THE CAUSE OF THE ERROR IS LIKELY A POOR CONNECTION UNDER THE HOOD. THAT ALONE IS A PROBLEM BUT IF THE SYSTEM LOGGED THE ERROR AT LEAST IT WOULD BE EASY TO FIND. MANY PEOPLE HAVE HAD THEIR CARS REPAIRED THINKING THEY WERE OK ONLY TO HAVE IT HAPPEN AGAIN. ITS SCARY DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY LOSES POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720933July 15, 2015
POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC TRANSMISSION SHIFTING PROBLEMS. *SMD THERE WAS A LEAK COMING FROM THE TRANSMISSION OUTPUT SHAFT SEAL. THE SHAFT SEAL AND CLUTCHES WERE REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. *JB MA 10/5 UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733761July 13, 2015
STRUCTURE:BODY
WHILE DRIVING ON THE FREEWAY, MY BACK DOOR SUDDENLY SWUNG WIDE OPENED. MY DOG WAS IN THE BACK SEAT AND I HAD TO GRAB HER BEFORE SHE FLEW OUT. I HAD TO PULL OVER THEN HOLD THE DOOR SHUT ALL THE WAY TO THE DEALERSHIP. ONCE AT THE DEALERSHIP THEY FIXED ONE DOOR, AND SAID THEY WERE NOT ALLOWED TO FIX THE REST EVEN THOUGH ALL 4 DOORS ARE RECALLED.... MY DOG COULD HAVE DIED, AND IF IT WAS A CHILD LEANING ON THE DOOR WHEN IT OPENED THEY COULD HAVE BEEN KILLED AS WELL. FORD DOESN'T CARE THAT THIS VEHICLE IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733763July 13, 2015
ENGINE, POWER TRAIN
I WAS DRIVING ON A STREET IN MY FIESTA AND WAS AT A STOP. WHEN I PRESSED THE GAS TO GO AGAIN THE VEHICLE JERKED FORWARD MORE QUICKER THEN USUAL AND BUMPED THE CAR IN FRONT OF ME. I HAVE HAD THIS CAR IN THE SHOP 5 TIMES FOR TRANSMISSION PROBLEMS AND NO ONE IS FIXING IT. I WAS IN ANOTHER ACCIDENT RECENTLY WHEN I PRESSED THE GAS AND THE CAR DID NOT ACCELERATE WHILE I WAS TURNING IN FRONT OF TRAFFIC. I COULD HAVE BEEN KILLED, MY CAR WAS HIT DUE TO ME NOT ACCELERATING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10733420July 11, 2015
STRUCTURE:BODY
DOOR LATCH FAILED, DOOR HAD TO BE TIED SHUT TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732849July 9, 2015
POWER TRAIN
I BOUGHT A 2013 FORD FIESTA IN APRIL AND BY JANUARY 2014 THE TRANSMISSION STARTED CHATTERING, SHUTTERING AND FEELING LIKE IT WILL STALL OR DROP OUT OF GEAR. I TOOK THE CAR TO THE FORD DEALERSHIP IN MONROE MI. ON 1/28/14 W/20829 MILES, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANS. TOOK BACK 5/21/14 AT 30282 MILES SAME PROBLEM, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANSMISSION. TOOK BACK ON 7/18/14 AT 34361 MILES SAME PROBLEM, DEALERSHIP REBUILT TRANSMISSION. TOOK BACK ON 6/24/15 AT 59048 MILES SAME PROBLEM AGAIN HAPPENING. THEY REPROGRAMMED THE TRANSMISSION. I'VE BEEN HAVING THIS ISSUE FOR OVER 40000 MILES WITH A 23000 MILE TIME AFTER THE REBUILD THAT THE PROBLEM WAS VERY SMALL OR WEAK UNTIL IT STARTED GETTING WORSE AGAIN. FORD WON'T DO ANYTHING, THEY SAY THE TRANSMISSION IS IN SPECIFICATION ACCORDING TO THE DEALERSHIP. THE DEALERSHIP DRIVES THE CAR VERY FEW MILES AND DEEMS THE CAR IN SPECIFICATION. I DRIVE 30 MILES TO WORK AND THIS PROBLEM PERSISTS DAILY, INTERMITTENTLY FROM STOP TO STOP. THIS IS A DANGEROUS FLAW IN THE TRANSMISSION BECAUSE AT TIMES WHEN TAKING OFF THE CAR LOOSES POWER FEELING LIKE ITS GOING TO STALL OR POP OUT OF GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732998July 9, 2015
ENGINE
I HAVE HAD THIS VEHICLE FOR ALMOST TWO YEARS AND AFTER ONLY 15000 MILES MY CAR HAS MADE A RATTLING NOISE. I NOTICED AS OF LATELY A JERKING/STALLING FEELING AS I ACCELERATE. I WAS CONTACTED BY A LAW OFFICE NOTIFYING ME OF TRANSMISSION ISSUES OF RATTING/JERKING/STALLING/ AND TO FILE A LAWSUIT IN ORDER TO HAVE THE TRANSMISSION REPAIRED FOR FREE OR TO GET A COMPLETELY NEW VEHICLE. I HAVE ALMOST STALLED OUT IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC IN ALL DIRECTIONS. THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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