Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10786099October 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THE SHIFT LEVER WOULD NOT SHIFT INTO FIRST, SECOND, OR THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILD. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785601October 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE HESITATED AND SHUTTERED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ......UPDATED 04/01/16 *BF CONSUMER STATED CAR HAS SUDDEN JERKY ACCELERATION ALSO PROBLEMS WITH TRANSMISSION CONTINUES. UPDATED 05/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783709October 20, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
THE TRANSMISSION HAS BEEN SLIPPING CONSTANTLY. WHEN STARTING FROM A DEAD STOP THE TRANSMISSION SLIPS PREVENTING ITS FROM CATCHING THE FIRST TWO GEARS. ALSO THE PASSENGER SIDE DOOR LATCH WILL NOT CLOSE. THE DOOR ALL OF A SUDDEN CAME OPEN WHILE DRIVING. THIS CAR IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781479October 12, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THERE HAVE BEEN MULTIPLE INSTANCES THAT MY TRANSMISSION, WHILE IN MOTION, HAS STUTTERED, STALLED, OR BEEN COMPLETELY UNRESPONSIVE. IN LOW GEARS, THE TRANSMISSION SOUNDS AS IF IT IS GRINDING METAL CANS. WHEN MY CAR STUTTERS OR JERKS SEEMINGLY OUT OF NOWHERE, MY LIGHTS AND DASH WILL FLICKER AS WELL. BOTH MY FORD DEALERSHIP AND FORD ITSELF HAS TOLD ME THESE SAFETY ISSUES ARE NORMAL AND TO BE EXPECTED. TWICE I'VE ALMOST COLLIDED WITH SEMIS ON THE HIGHWAY WHEN I WAS UNABLE TO GET UP TO SPEED PROPERLY DUE TO THE CHUGGING AND STUTTERING. THERE ARE THOUSANDS OF COMPLAINTS ON THIS ISSUE. I'VE ALREADY HAD MY CLUTCH AND SEALS REPLACED ONCE, TO NO AVAIL. THIS IS THE FIRST VEHICLE I'VE BOUGHT AND I'M SCARED FOR MY SAFETY. FORD AND MY DEALERSHIP WON'T TAKE RESPONSIBILITY FOR THESE HAZARDS AND INSIST THAT I'M NOT DRIVING MY CAR RIGHT. THE GRINDING, STUTTERING, STALLING, AND OUTRIGHT TRANSMISSION FAILURE HAS BEEN OCCURRING FOR THE FULL 7 MONTHS I'VE HAD THE CAR. IF MAINTENANCE INVOICES ARE NEEDED, I DO HAVE ACCESS TO THESE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805753October 7, 2015
LATCHES/LOCKS/LINKAGES
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PASSENGER DOOR LATCH FAILURE. *SMD THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V246000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779978October 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD HAS RECALLED TRANSMISSION CONTROL MODULE ON MY CAR, IT HAS BEEN DETERMINED A TRANSMISSION CLUTCH IS NEEDED TO REPAIR THE CAR TO PREVENT THE CAR FROM CHANGING GEARS WHILE THE CAR IS IN MOTION AND CAN CAUSE DAMAGE, HARM AND DEATH. THE DEALERSHIP WILL NOT REPAIR MY CAR AS REQUIRED BY FORD MOTORS COMPANY AS I HAVE REQUESTED A RENTAL CAR WHILE MY CAR IN IN SERVICE. I AM SERIOUSLY CONCERNED IF MY CAR IS NOT REPAIRED THE CAR COULD CAUSE HARM TO ME AND POSSIBLE DEATH AS THE CAR DOES HESTIATE AND STALL WHILE GOING THRU INTERSECTIONS AND AT STOP SIGNS AND TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779513October 3, 2015
POWER TRAIN
THIS CAR HAS HAD ONGOING PROBLEMS WITH THE TRANSMISSION. IT LURCHES, DOES NOT ALWAYS ACCELERATE WHEN THE GAS PEDAL IS PRESSED, SLIPS GEARS, SHUDDERS, SOMETIMES DROPPING SPEED ABRUPTLY WITHOUT WARNING. THIS HAS NEARLY CAUSED SEVERAL ACCIDENTS. THE SEVERITY VARIES BUT AT THIS TIME, 9/2015, THE CAR HAS NOT BEEN CONSISTENTLY DRIVABLE. IT CURRENTLY HAS 29K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779231October 2, 2015
UNKNOWN OR OTHER
LOSS OF POWER..THE TRANSMISSION CONTROL MODULE MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING LOSS OF TRANSMISSION ENGAGEMENT, NO START, OR LACK OF POWER..ONLY BEEN DRIVING VEHICLE 6 MONTHS , IT HAS BEEN IN SHOP ALREADY BUT THEY SAY THEY CAN'T FIX IT UNLESS FORD GIVES THEM PERMISSION..CONTACTED FORD CASE # CAS7928058..THIS LOSS OF POWER MOST FREQUENTLY HAPPENS AT TAKE OFF..STOPLIGHTS, STOP SIGNS, BUSY INTERSECTIONS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779437October 2, 2015
POWER TRAIN
VEHICLE HAS TRANSMISSION CONDITION ACCORDING TO ALL COMPLAINTS REGARDING SHIFTING, VEHICLE IS AT FORD DEALERSHIP AS OF NOW FOR 7TH TIME FOR SAME CONDITION...CLUTCH PACK HAS BEEN REPLACED AND CONDITION STILL PRESENT, VEHICLE HAS STALLED LAST TIME WE PICKED UP WEEK AGO TO POINT WAS ALMOST T-BONED FROM CITY BUS AS VEHICLE STALLED IN INTERSECTION, LAST TIME THEY TOLD ME WAS IGNITION CONCERN AND REPLACED PLUG WIRES...BACK INTO SHOP AFTER WEEKEND. SAME PROBLEM NO POWER NO SHIFT FEELS LIKE TAKING OFF IN 4TH GEAR OR HIGHER, AS I SAID IN DEALERSHIP NOW FOR WEEK AND UNABLE TO DETERMINE CAUSE...DUE TO CHECK ENGINE LIGHT CAME ON FOR 7TH TIME AND THEY SAY NO TRANSMISSION CODES...I AM TIRED OF THIS CONDITION AND LOOKING FOR FINAL REPAIR,TRANSMISSION REPLACEMENT, OR REFUND/REPLACEMENT OF VEHICLE. I FEEL AFTER 7 TIMES TO DEALERSHIP IS MORE THAN ENOUGH FOR SAME CONDITION....BELIEVE THIS FALLS INTO LEMONLAW ABOUT NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778894September 30, 2015
POWER TRAIN
THE TRANSMISSION SLIPPING,CHUGGING,HESITATIG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777912September 27, 2015
ENGINE
I THE CAR SHOOK REALLY BAD, WOULD NOT GO UP A HILL OR GOING FROM STOP TO START THE CAR WOULD STALL. THE DEALERSHIP WAS CALLED AND NOTHING WAS DONE UNTIL LAST YEAR. THE CAR SHOOK AND WAS STILL STALLING. THIS YEAR THERE WAS AN EVEN BIGGER ISSUE WITH THE CAR AND THEY REMOVED THE ENTIRE COMPUTER FROM THE CAR. NOW THERE IS NO ISSUE BUT I WISH THEY WOULD FIX THIS ISSUE BECAUSE AS OF TODAY I WILL NEVER PURCHASE ANOTHER FORD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776385September 24, 2015
EQUIPMENT, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11/13/15 *BF; UPDATED 4/5/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764252September 16, 2015
UNKNOWN OR OTHER
REAR PASSENGER SIDE DOOR WILL NOT LATCH TO STAY CLOSED CAUSING DOOR TO SWING OPEN AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763768September 15, 2015
ENGINE
AFTER DRIVING UP A STEEP HILL SEVERAL TIMES, THE SHIFT CHANGE BECAME ROUGH, AND THE CAR OFTEN SHUDDERED WHEN ACCELERATING AT A LOW SPEED LIKE A POORLY DRIVEN STICK SHIFT VEHICLE. THE CLUTCH WAS REPLACED ONCE, BUT THE SAME PROBLEM OCCURRED AFTER DRIVING ABOUT 10,000 MILES AFTER THE CLUTCH WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761591September 9, 2015
POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES, IN AN ATTEMPT TO FIX THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762506September 9, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS MAKING AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER A MANUFACTURERS RECALL BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760185August 29, 2015
POWER TRAIN, UNKNOWN OR OTHER
THE CAR SHUDDERS AND SPITS AT TAKE OFF. SOMETIMES STALLS BOTH IN FORWARD AND REVERSE WHEN I FIRST GIVE IT GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759333August 25, 2015
UNKNOWN OR OTHER
THE DOOR LATCH OF THE BACK PASSENGER DOOR MALFUNCTIONED AND WOULD NOT LATCH/CLOSE THE BACK SEAT DOOR. THE LATCH WAS DETERMINED TO UNCORRECTABLE AND THE DOOR WAS UNABLE TO COMPLETELY CLOSE. HOUSTON'S FORD HELFMAN PROVIDED INFORMATION THAT THE MALFUNCTION WAS RECALL, BUT THE CURRENT RECALL WAS NOT RELEASED PUBLICLY. WHEN CONTACTING HOUSTON'S HELFMAN FORD DEALERSHIP THEY PROVED TO BE RUDE AND VERY DIFFICULT TO PROVIDE QUALITY INFORMATION ON CORRECTING THEIR MANUFACTURE'S MALFUNCTIONING PART. THE VEHICLE IS CURRENTLY IN THEIR SHOP, HOWEVER THE STATUS OF RESOLVING THE ISSUE WAS UNKNOWN BY THE END OF THE DAY. A FORMAL COMPLAINT WAS MADE THEN ABOUT A HALF HOUR LATER THE SERVICE MANAGER CALLED AND APOLOGIZED FOR HIS TEAM'S UNPROFESSIONAL AND RUDENESS. ADDITIONALLY, HE STATED HE WILL ESCALATE THE ISSUE TO GET IT RESOLVED OR BEGIN THE INSPECTION PROCESS. THE POINT OF THIS COMPLAINT IS THE FACT THAT WE WERE FORTUNATE TO DISCOVER THIS MALFUNCTION IN THE DRIVE WAY. IF WE WERE DRIVING WITH PASSENGERS - YOUNG CHILDREN, CANINES, OR ELDERLY - IN THE BACK SEAT AND THE PROBLEM WAS DISCOVERED AT 60 MPH ON A HIGHWAY THEN THIS COULD HAVE BEEN A TRAGIC FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758559August 22, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE TAKING THE BABY TO VISIT THE GRAND PARENTS, WE ARRIVED THERE AND TAKING THE BABY OUT OF THE CAR THE PASSENGER REAR DOOR POPPED OPEN AND WOULD NOT LATCH. WE HAD TO TIE THE DOOR CLOSED. THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION, RELY ON ROPES AND BUNGEE CORDS TO KEEP THE DOOR CLOSED. IT OFFERS NO PROTECTION IN THE EVENT OF A CRASH. THIS CONDITION SHOULD BE REPORTED TO THE CAR OWNERS NOW, THEY SHOULD HAVE TO WAIT FOR DOORS ON THE VEHICLE TO POP OPEN TO FIND OUT THEY HAVE A PROBLEM WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749866August 19, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING AND EMITTED A LOUD NOISE. THE DOOR FAILED TO CLOSE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE DOOR WAS EVENTUALLY CLOSED WITH THE HELP OF A STRANGER. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) PRIOR TO THE FAILURE. THE DEALER STATED THAT A SPECIAL RECALL LINE NEEDED TO BE REACHED FOR THE RECALL REPAIR PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,400. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/15/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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