Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10845829March 9, 2016
POWER TRAIN
THE TRANSMISSION SHUDDERS AND SLIPS VIOLENTLY UNDER 10 MPH AND BETWEEN GEARS. THIS IS A MAJOR SAFETY CONCERN AND FORD HAS NOT REPAIRED MY CAR. MY CAR CAN EASILY GET REAR-ENDED IF THIS IS NOT FIXED AND I AM NOT ABLE TO ACCELERATE. PLEASE CONTACT ME AND HELP FORD RECALL AND REPLACE ALL TRANSMISSIONS FOR THE FORD FIESTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838580February 26, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838117February 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836868February 18, 2016
POWER TRAIN
THE CAR AT TIMES WILL ACT LIKE IT HAS BEEN PUT IN NEUTRAL WHEN IT IS STILL IN DRIVE. I HAVE HAD SEVERAL TIMES WHEN ALTHOUGH YOU PUT PRESS DOWN ON THE GAS PEDAL, THE CAR GOES NO WHERE. IT ACTS LIKE IT IS IN NEUTRAL. WHEN IT IS IN DRIVE. IT HESITATES TO GO AND I HAVE HAD SEVERAL INSTANCES WHERE I CAME CLOSE TO BEING REAR-ENDED DUE TO THE CAR BEHIND ME STARTING TO GO FORWARD WHEN THE LIGHT TURNS GREEN AND MY CAR GOES NO WHERE. THE TRANSMISSION CHATTERS LIKE A STANDARD SHIFT CAR. IT JERKS AND I TRULY FEEL IT JUST A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT FROM A CAR THAT FORD CAN'T SEEM TO FIX. I HAVE THE TRANSMISSION REPAIRED 3 TIMES AND I AM CURRENTLY WAITING ON PARTS TO COME IN FOR FORD TO TRY TO FIX FOR THE 4TH TIME. THIS HAS BEEN AN ONGOING PROBLEM THAT STARTED NOT LONG AFTER WE PURCHASED THE VEHICLE. AND THERE ARE MORE THEN ONE DATES THIS HAS HAPPENED. WHEN I CALLED CUSTOMER SERVICE, I WAS TOLD THAT THERE IS A BACK ORDER NATIONWIDE DUE TO THE MANUFACTURER. WHAT IS FORD WAITING FOR, PEOPLE TO GET KILLED BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825928February 13, 2016
POWER TRAIN
DOUBLE CLUTCH IS SLIPPING MOSTLY AT LOW SPEED/TAKE OFF. HAS BEEN REPLACED TWICE ALREADY; CURRENT MILEAGE AT 46813. BROUGHT IN FOR THIRD OCCURRENCE WAS ADVISED PARTS ON BACK ORDER FROM OCTOBER. WILL TAKE 2-3 MONTHS BEFORE PART(S) COME IN. PCM AND TCM REPROGAMMED, STILL SHUDDERING, COULD BE DANGEROUS IN TRAFFIC. NOT GETTING ECONOMY MPG AS ADVERTISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824543February 5, 2016
ENGINE, POWER TRAIN
THE CAR JERKS, GRINDS AND SHAKES AS THE CAR STARTS TO PICK UP SPEED. WHAT HAPPENS ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824256February 4, 2016
UNKNOWN OR OTHER
I PURCHASED A VEHICLE WHICH CAME WITH SOME RECALLS SO FAR I'VE HAD 3 MY NEWEST ONE IS THE TRANSMISSION CLUTCH WHICH IS VERY DISTRACTING AND ANNOYING AS I DRIVE I WAS AT ONE POINT READY TO GIVE IT BACK TO THE DEALERSHIP I NEED IT FIXED DO I CAN GO ON VACATION BUT IT SEEMS A VERY LONG TIME IF A WAIT SINCE I HEARD BACK FROM THE DEALERSHIP THIS WAS ADDED ON AS A RECALL BUT WHY IS IT I DON'T SEE IT LISTED UNDER YOURS I ALSO GOT NOTHING ON THE AIR BAG BUT I SEE IT ON YOURS AND OF COURSE I KNEW ABOUT THE LATCH FOR DOOR I GOT A NOTIFICATION ON THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823194January 30, 2016
AIR BAGS
TAKATA RECALL AIRBAG WARNING INDICATOR ILLUMINATES DAILY. MY VEHICLE NOT INCLUDED ON THE RECALL LIST. IT ILLUMINATES WHETHER ITS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822729January 28, 2016
ENGINE
THERE IS A PROBLEM WITH THE TRANSMISSION. AFTER DRIVING 10 MILES OR SO THERE IS A CRUNCH NOISE WHEN ACCELERATING. DO NOT FEEL COMFORTABLE DRIVING. I HAVE WENT TO THE DEALERSHIP AND THEY STATED THERE ISN'T A PART AVAILABLE FOR THE PROBLEM. IT HAS GOTTEN WORSE OVER THE PAST 13 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822349January 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SHOOK AND HESITATED WHILE SHIFTING INTO GEAR. THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-FLASHED. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE ON ACCELERATION FROM A STOP. THE CONSUMER STATED THE CLUTCH WAS REPLACED THREE TIMES. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 04/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821659January 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE VEHICLE WAS COMING TO A STOP, THE TRANSMISSION FAILED AND THE VEHICLE JERKED SEVERELY. A WARNING MESSAGE IN THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE SERVICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL PROGRAM WAS UPDATED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE TRANSMISSION CONTROL MODULE WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821683January 22, 2016
UNKNOWN OR OTHER
AT 18,250 MILES, REAR DOOR LATCH FAILED. DOOR NEEDED TO BE TIED CLOSED IN ORDER TO TRAVEL TO DEALERSHIP ON 09/12/14 FOR REPAIR. ON 9/12/15 FRONT DOOR LATCH WAS REPLACED PER RECALL. OTHER DOORS INSPECTED. ON 1/20/15 THE RIGHT FRONT DOOR LATCH FAILED ON THE CAR WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. IN ORDER TO GET HOME, SHE HAD TO REACH ACROSS THE PASSENGER SEAT AND HOLD THE DOOR CLOSED WHILE DRIVING. I CAN NOT FOR MY LIFE THINK OF A MORE DANGEROUS SITUATION FOR A YOUNG DRIVER. THE CAR HAS BEEN TAKEN IN FOR THE LATCH TO BE REPLACED. THE ONLY DOCUMENTATION THAT I HAVE ARE REPAIR ORDERS FROM THE INCIDENCES. PLEASE CONTACT ME IF YOU NEED TO HAVE THEM SENT TO YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821731January 22, 2016
POWER TRAIN, SUSPENSION
WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND THEN LUNGES FORWARD, AND SHUTTERS. WHEN DRIVING UP A HILL OR TURNING CORNERS THE CAR SHUTTERS. WHEN ACCELERATING THE CAR MAKES NOISES DUE TO THE SHIFT FORKS. WHEN AT A STOP WITH THE CAR RUNNING AND IN THE DRIVE POSITION, OR WHEN STOPPED ON A FLAT SURFACE THE CAR ROLLS IN REVERSE. AS MY SON WAS WALKING BEHIND THE CAR WHILE IT WAS IN PARKED ON A SLIGHT INCLINE THE CAR ROLLED BACK AND HIT MY SON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838285January 20, 2016
POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE WENT TO THE DEALER SEVERAL TIMES TO TRY AND GET A RESOLUTION FOR THE TRANSMISSION ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820946January 19, 2016
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO VIBRATE AND JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM (TRANSMISSION CONTROL MODULE) SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820545January 15, 2016
AIR BAGS, UNKNOWN OR OTHER
I WAS UNAWARE ABOUT THE FORD FIESTAS HAVING A RECALL ON THE TRANSMISSIONS. MY CAR HESITATES , JERKS AND HARD TO ACCELERATE. IT IS VERY DANGEROUS FOR ME WHEN I'M DRIVING ON THE HIGHWAY TO SCHOOL AND TO WORK AND ALSO IT HAS BEEN AT FORD SERVICE CENTER MANY TIMES FOR THEM TO TELL ME THAT'S JUST HOW FORD MADE THE CAR AND JUST ACCELERATE MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820432January 15, 2016
POWER TRAIN
WHEN I DRIVE THE CAR IN A LOW GEAR (USUALLY STUCK IN TRAFFIC OR LEAVING A PARKING LOT) IT WILL FLASH SEVERAL WARNING LIGHTS AND THE COMPUTER CONSOLE WILL SAY "TRANSMISSION MALFUNCTION, SERVICE NOW." THEN THE CAR WILL STOP RESPONDING TO THE GAS PEDAL ENTIRELY. I CAN USUALLY GET IT TO RESPOND AGAIN BY TURNING THE CAR OFF AND TURNING IT BACK ON AGAIN. AFTER SEVERAL MINUTES, THIS WILL WORK, BUT IT'S ONLY A MATTER OF TIME BEFORE IT STALLS OUT AGAIN. I'VE TAKEN THE CAR (STILL UNDER WARRANTY) BACK TO FORD FOR THIS SAME ISSUE 5 TIMES NOW, AND EACH TIME THEY REPLACE THE TRANSMISSION MODULE. EACH TIME, AFTER SOME TIME (SHORTEST: 2 DAYS, LONGEST: FOUR MONTHS) THE SAME STALLING OUT PRESENTS IN THE SAME WAY. I'VE BROKEN DOWN/STALLED OUT IN PARKING LOTS, ON SURFACE STREETS, AND ON MAJOR FREEWAYS: EACH TIME IN TRAFFIC. THE FIRST INCIDENT HAPPENED IN AUGUST OF 2015, THEN 12/11/15, 12/15/15, 12/18/15 AND 1/14/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820141January 14, 2016
POWER TRAIN
THIS IS THE 3RD FOLLOW-UP IN REGARDS TO COMPLAINT #'S 10639225 & 10744924. THE FOLLOWING IS MY SPECIFIC EVENT TIMELINE. FIRST EVENT (17SEP2013) 1ST TRANSMISSION SHUDDER...2ND CLUTCH INSTALLED, SECOND EVENT (30SEP2014) 2ND TRANS SHUDDER...CV JOINT LEAKING, THIRD EVENT (10NOV2014) 3RD TRANS SHUDDER...NO DEALER ACTION, FOURTH EVENT (10JUN2015) 4TH TRANS SHUDDER...NO DEALER ACTION, FIFTH EVENT (29JUL2015) 5TH TRANS SHUDDER...FRONT SUSPENSION CONTROL ARM REPLACED, SIXTH EVENT (12SEP2015) 6TH TRANS SHUDDER...3RD CLUTCH INSTALLED, SEVENTH EVENT (5JAN2016) TRANSMISSION WOULDN'T SHIFT...TRANSMISSION CONTROL MODULE REPLACED. ALL THE OTHER INDIVIDUALS WHO HAVE FILED COMPLAINTS (CONCERNING THIS TRANSMISSION), ALL THE ISSUES I'VE DETAILED ABOVE (FOR A 3 YEAR OLD, NORMALLY OPERATED CAR), AND NOTHING MORE IS BEING DONE HERE? WAS NOTHING LEARNED FROM THE GM DEBACLE?? THIS CARS DESIGN IS FLAWED AND HOLDS A POTENTIALLY DEADLY DEFECT THAT FORD JUST QUIETLY THROWS PARTS AT AND EVERYONE'S OK! THANK YOU!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819438January 11, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE IN PARK, THE FRONT DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT HAD TO DEPRESS THE BUCKLE DOWN IN ORDER TO GET THE SEAT BELT TO LATCH. IN ADDITION, THE SEAT BELT WARNING LIGHT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816707December 29, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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