Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11054964December 15, 2017
STEERING
STARTED FINE, PUT INTO DRIVE AND STEERING FROZE.."STEERING ASSIST FAILURE" ON SCREEN. REPAIRED AT FORD DEALER. NEW STEERING BOX AND COLUMN. ONLY 28000 MILES ON VEHICLE AND 3 YEAR WARRANTY ENDED AUGUST 2016. HEARD THAT OTHER FORD MODELS LIKE FOCUS WERE COVERED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054413December 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT'S DAUGHTER ENTERED THE VEHICLE AND NOTICED THAT THE IGNITION SWITCH WAS FROZEN. THE CONTACT'S DAUGHTER PLACED THE KEY IN THE IGNITION SWITCH, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BILL CURRIE FORD, 5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REMEDY UNTIL JANUARY 20, 2018. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE PARTS WERE ON BACKORDERED UNTIL JANUARY 20, 2018. CASE NUMBER: CAS-13704756 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048791November 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TRANSMISSION WARNING LIGHT AND MESSAGE PLUS SYNC NOTE ABOUT VAPOR LEAK. DEALER SAYS MAY BE OK TO DRIVE. OR MAY REFUSE TO START AT ANY MOMENT. ALREADY RAN 3 PREVIOUS RECALLS, ONE R TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045882November 14, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND THE IMMOBILIZER MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116) WHERE IT WAS DIAGNOSED THAT THE PCM /HIGH SPEED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043052November 3, 2017
TIRES
PURCHASED 2014 FORD FIESTA AND HAVE HAD NOTHING BUT NOISE AND HANDLING ISSUES WITH THE HANKOOK OPTIMO TIRES ON MY FIESTA - CAR HAS APPROX. 50,000 MILES ON THE CAR - AND DEFINITELY HAVING A DRIVE AND SAFETY ISSUE WITH THESE TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042722November 2, 2017
SERVICE BRAKES
"TAKATA RECALL" I AM SUBMITTING A COMPLAINT REGARDING MY BRAKE SYSTEM. WHEN I APPLY MY FOOT ON BRAKES THERE IS NO PRESSURE, BRAKES GO ALL THE WAY TO THE GROUND; AS IF I AM NOT GOING TO STOP. I HAVE TO PUMP OR PRESS HARD ON BRAKES. MY BRAKE LIGHT ON DASHBOARD NEVER CAME ON, INDICATING A PROBLEM WITH BRAKES. THIS JUST SUDDENLY HAPPENED ON MY WAY TO WORK (10/26/2017). I HAD BRAKES CHANGE ON 10/31/2017 AND STILL CAR WOULD NOT STOP. I HAD TO BRAKE HARD, THIS HAPPENED AS I WAS LEAVING THE PARKING LOT, DRIVEWAY. EACH INCIDENT OCCURRED WHILE I WAS DRIVING AND NEED TO SLOW DOWN TO BRAKE FOR A STOP SIGN OR LIGHT SIGNAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042759November 2, 2017
UNKNOWN OR OTHER
THE RIGHT SIDE PASSENGER DOOR LATCH IS NOT WORKING.THE DOOR WILL NOT CLOSE.. WE WERE IN A PARKING LOT. AND WHEN I TRIED TO CLOSE THE DOOR.IT WASN'T CLOSING?? SO I HAD TO HOLD THE DOOR CLOSE.WHILE TRYING TO GET BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041684October 31, 2017
ENGINE
1.0 LITER ECOBOOST ENGINE WILL OVERHEAT WITHOUT WARNING AND CATOSTOPHIC ENGINE FAILURE WILL RESULT. THE COOLANT TEMPERATURE AND WARNING LIGHTS DO NOT PROVIDE ANY EARLY WARNING. THE ENGINE LOOSES POWER / FAILS AND ONLY THEN DO THE WARNING LIGHTS COME ON. I WAS DRIVING UP A HILL AND THE CAR LOST POWER. I DOWNSHIFTED AND NOTED NO WARNING LIGHTS OR OUT OF NORMAL RANGES. I WAS ATTEMPTING TO PULL OFF THE ROAD AND THE ENGINE LOST ALL POWER AND LEFT ME SIT IN THE MIDDLE OF THE ROAD. ONLY WHEN THE ENGINE STALLED DID THE COOLANT TEMPERATURE LIGHT COME ON. THE GAUGES PROVIDED NO EARLY WARNING OF A COOLING ISSUE. THIS IS THE SECOND NEW ENGINE I HAD TO HAVE FORD INSTALL IN THIS CAR AND BOTH TIMES THE EXACT SAME THING HAPPENED. COOLING ISSUE WITH NO WARNING PRIOR TO CATASTROPHIC ENGINE FAILURE. BOTH INCIDENTS LEFT ME SIT IN THE ROAD WITH NO WAY TO PULL OVER. I HAD NO WARNING. THIS IS TO REPORT THE LATEST INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039427October 24, 2017
ENGINE
I BOUGHT THIS FORD FIESTA WITH THE 1.0L ECOBOOST NEW. ALL MAINTENANCE FOR THIS CAR IS UPTODATE NO MECHANICAL PROBLEMS WITH THE ENGINE UNTIL OCT 10, 2017. I NOTICED THE COOLANT LEVEL WAS WELL BELOW THE MIN. LINE OF THE COOLANT RESERVOIR ALMOST BELOW THE TURBO COOLANT LINE IN THE TANK. I IMMEDIATELY FOUND SOME APPROVED COOLANT AND ADDED IT UNTIL THE MAX. LINE. THERE WERE NO WARNING LIGHTS AND THE CAR DIDN'T OVERHEAT THE DAY BEFORE. I CHECKED THE COOLANT LEVEL 3 DAYS LATER AND FOUND THAT IT WAS HALFWAY BETWEEN THE TWO LINES ON THE TANK. I FILLED IT UP TO THE MAX. LINE. I CHECKED IT AGAIN ON SAT. MORNING OF OCT. 21ST. IT HAD DROPPED TO THE MIN. LINE. I THOUGHT THIS WAS A DEFINITE PROBLEM. I CHECKED OVER THE HOSES AND LOOKED OVER THE ENGINE BLOCK, THE INTERCOOLER, AND WHAT I COULD OF THE RADIATOR, BUT I DIDN'T SEE SIGNS OF COOLANT LEAKING. IN LESS THAN TWO WEEKS I PUT 3/4 OF A JUG OF COOLANT INTO MY CAR AND IT ONLY HAD ABOUT 36000 MILES ON IT. I BROUGHT IT TO A LOCAL FORD DEALER ON SUN OCT. 22. AND THE TECHS DID A DIAGNOSTIC AND PRESSURE TEST ON MON. HE CALLED ME TO SAY THEY COULDN'T FIND ANYTHING WRONG. I TOLD HIM OF THE AMOUNT OF COOLANT SO HE THOUGHT TO RECHECK. THE DEALER DID A TOTAL OF 3 PRESSURE CHECKS ON THE CAR WITH NO LEAKS. I ASKED IF HE COULD CHECK THE EXHAUST FOR COOLANT OUT THE TAIL PIPE. HE SAID THAT IF IT WAS DOING THAT THE CAR WOULD BE RUNNING ROUGH BUT IT RAN FINE. I'M PICKING THE CAR BACK UP SINCE HE SAID THEY COULDN'T DO ANYTHING MORE. IT DOESN'T MAKE SENSE, WHERE DID ALL THE COOLANT GO? IS MY CAR GOING TO OVERHEAT AND DO SOMETHING LIKE THE OTHER ECOBOOST ENGINE PROBLEMS, INCLUDING ENGINE FIRES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034647October 19, 2017
ENGINE
AWHILE BACK MY CAR RAN HOT. I WENT TO THE STORE AND BOUGHT SOME COOLANT TO PUT IN IT AND IT WAS FINE. LATER ON DOWN THE ROAD MAYBE 3 MONTHS AGO I NOTICED THAT MY CAR RAN HOT AND I THOUGHT THAT IT WAS DUE TO THE A.C. RUNNING SO FROM THAT POINT ON I NEVER RAN THE AIR. SO APPROPRIATELY 3 WEEKS AGO MY HUSBAND WENT TO THE HOSPITAL AND WHEN HE GOT THE CAR VALET HAD THE AIR RUNNING AND FROM THAT DAY IT CONTINUED TO RUN HOT. I ALLOWED IT TO COOL, ADDED COOLANT AND IT DIDN'T HELP. MY CAR PROCEEDED NOT TO CRANK. I GOT IT TOWED TO A MECHANIC AND HE SAID THAT I HAD BLOWN A HEAD GASKET. FROM THERE I TOWED IT TO A LOCAL FORD DEALERSHIP WHERE THEY DID A FULL DIAGNOSTIC AND THEY PROCEEDED TO TELL ME THAT I'VE BLOWN AND HEAD GASKET AND THAT THE CYLINDER WALLS ARE DAMAGED AS WELL AND THEY RECOMMEND ME REPLACING THE ENGINE WHICH WOULD COST ROUGHLY $8000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034186October 17, 2017
ELECTRICAL SYSTEM, POWER TRAIN
CAR STALLED IN MIDDLE OF AN INTERSECTION. THE LIGHTS AND ALL WARNING BUZZERS STARTED TO FLASH THEN THE CAR LOCKED UP AND I WAS STUCK IN THE CAR AND COULDN'T GET OUT. THE TOW TRUCK DRIVER HAD TO JIMMY STICK THE DOOR TO GET ME OUT, THE DEALER FOUND THAT THE TCM TRANSMISSION MODULE WAS AT FAULT, AND WAS REPLACED, THE CAR WAS EXTREMELY UNRELIABLE AFTER THIS REPAIR. FORD REFUSES TO REPAIR THE VEHICLE EVEN THOUGH THE CAR IS UNDER FULL FACTORY WARRANTY. THEY ARE REFUSING TO ACKNOWLEDGE A SERIOUS ISSUE EXISTS. I KEEP BRINGING THE CAR TO DEALERSHIPS AND FORD WON'T AUTHORIZE NEEDED REPAIRS. I COULD HAVE BEEN KILLED IN THIS LAST ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032674October 10, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE REAR PASSENGER DOOR BECAME AJAR WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE VEHICLE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032764October 10, 2017
ELECTRICAL SYSTEM
WHEN DRIVING, OR SOMETIME UPON STARTING THE CAR, THE CAR WILL UNLOCK ALL THE DOORS, SHOW A FAULT WITH TPMS SYSTEM, WILL NOT SHOW THAT BLINKERS OR HAZARD LIGHTS ARE WORKING, INFORMATION SCREEN LOCATED ABOVE RADIO MAY OR MAY NOT GO BLANK, WILL NOT INDICATE WHETHER HIGH BEAMS ARE ON OR NOT, WILL NOT INDICATE WHETHER YOU HAVE A DOOR OPEN OR NOT. HITTING TOP OF DASH WILL MAKE EVERYTHING GO BACK TO NORMAL MOST TIMES. THEN THE PROCESS REPEATS AND KEEPS GOING. DOES NOT NECESSARILY HAVE TO BE IN MOTION FOR THIS TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031770October 4, 2017
STRUCTURE:BODY
REAR DOOR FLEW OPEN WHILE DRIVING. FAULTY DOOR LATCH. MY VIN WAS NOT ONE OF THE 500,000 RECALLED BUT IT STILL FAILED. I HAD TO PAY DEALER OUT OF POCKET TO FIX. KNOWN SAFETY ISSUE. I SHOULD NOT HAVE TO PAY FOR SOMETHING KNOWN TO FAIL IN A VEHICLE KNOWN TO HAVE THE ISSUE. COULD HAVE BEEN SERIOUS IF PET OR CARGO WERE IN BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030597September 30, 2017
AIR BAGS
FRONTAL ACCIDENT AND STEERING WHEEL AIRBAG NEVER DEPLOYED WHILE THE LEG AIRBAG DID DEPLOY .DRIVING ON A MAIN STREET AND A WORKTRUCK ALL OF A SUDDEN STOPPED.CAR WAS TOTALED BY MY INSURANCE COMPANY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11020575August 30, 2017
UNKNOWN OR OTHER
TAKATA RECALL I HAD AN ISSUE WITH MY DOOR LATCHES. WHILE I HAD MY VEHICLE IN MOTION, A NOTIFICATION CAME UP THAT MY DOOR SUDDENLY OPEN. I WAS ABLE TO GET OUT AND ATTEMPT TO CLOSE MY REAR DOOR, UNFORTUNATELY, IT WOULD NOT STAY SHUT FORCING ME TO DRIVE WITH IT OPENED. I WAS WAS NOT INJURED BUT THIS IS A SAFETY CONCERN. I AM SINGLE AND DO NOT HAVE CHILDREN THEREFORE HARDLY ANYONE IS IN THE BACKSEAT OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018919August 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FERMAN FORD LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THREE ADDITIONAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015428August 15, 2017
STEERING
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, RACK AND PINION, AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS-12835912. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,000. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013132August 6, 2017
STRUCTURE:BODY
FORD NEVER CONTACTED US ABOUT THE DOOR LATCH RECALL. EVEN AFTER GOING FOR SERVICE. THE RECALL WAS NEVER MENTIONED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012994August 5, 2017
POWER TRAIN
THE CAR SHUTTERS IN BETWEEN GEARS WHEN ACCELERATING. IT HAS BEEN "FIXED" BY THE RECALL 4 TIMES BUT CONTINUES TO HAVE THIS PROBLEM. FORD SAYS I TEACH MY CAR BAD HABITS BY SLOWLY ACCELERATING. HOW DO THEY EXPECT ME TO DRIVE IN RUSH HOUR TRAFFIC? I'M WORRIED I'M GOING TO HIT SOMEONE. THEY REFUSE TO WRITE ME A SLIP FOR GETTING MY TCM UPDATED. I ATTACHED A PICTURE OF THE ONLY DOCUMENTATION THEY GIVE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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