Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10983749May 5, 2017
VEHICLE SPEED CONTROL
I AM REQUESTING THAT NHTSA INVESTIGATE THE SEVERE SHAKE/SHUDDER OF THE VEHICLE WHILE ACCELERATING FROM A STOPPED POSITION AS WELL AS THE VEHICLE EITHER JERKING FORWARD OR BECOMING SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION. ALSO, AN INVESTIGATION NEEDS TO BE PERFORMED ON THE TRANSMISSION BECOMING STUCK IN GEARS WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS. THESE COMPLICATIONS HAVE HAPPENED MANY TIMES. FORD CONFIRMS THAT THIS IS NORMAL AND THAT THE CAR NEEDS TO BE DRIVEN DIFFERENTLY OR THAT THEY COULDN`T FIND A PROBLEM. THE CLUTCH HAS BEEN REPLACED MULTIPLE TIMES AS WELL AS THE INNER AND OUTER SEALS AND THE PCM/TCM HAS BEEN REPROGRAMMED. ADAPTIVE LEARNING WAS ALSO PERFORMED. THIS IS A SAFETY HAZARD BECAUSE IT AFFECTS MY ABILITY TO CONTROL MY SPEED, ACCELERATION AND DECELERATION WHICH IN RETURN COULD LEAD TO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947148April 25, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND SEEKS REIMBURSEMENT FOR INSTALLATION OF RECALLED DOOR LATCH PART. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980527April 25, 2017
ENGINE
MULTIPLE PROBLEMS WITH TRANSMISSION, JERKING, SHUTTERING, LOSS OF POWER. THIS IS AN ONGOING PROBLEM THAT FORD SAYS IS BECAUSE OF THE AUTOMATIC CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979082April 18, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIR, WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AS WELL. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET AS THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970109April 3, 2017
POWER TRAIN
2013 FORD FIESTA - CLUTCH PACKAGE REPLACED TWICE - 20,000MILES AND AGAIN AT ABOUT 60,000 MILES. "TRANSMISSION FAILURE - SERVICE NOW" MESSAGE APPEARED SEVERAL DAYS AFTER SECOND REPAIR/REPLACEMENT WHILE DRIVING CAR ON A CITY SIDE ROAD; GOING ABOUT 35 MPH; THREE PEOPLE IN CAR; SIGNAL WENT OFF AND ON SEVERAL TIMES, BUT WAS ABLE TO DRIVE IT; TOOK IT TO A FORD DEALER WHO SAID THERE WAS CORROSION AND A REPLACEMENT CONNECTOR WAS ORDERED -"WE'LL CALL WHEN IT COMES IN...". SEVERAL DAYS LATER IN A DIFFERENT LOCATION, SAME MESSAGE APPEARED, BUT STAYED ON; DRIVING ABOUT 35MPH ON RESIDENTIAL AREA OF CITY; THEN ENGINE RACED BUT DID NOT SHIFT GEARS; CAR SHUTTERED; BUT DID NOT SEEM TO GET POWER; COASTED TO SIDE OF ROAD AND CALLED FOR HELP. CAR TOWED TO A DIFFERENT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970006April 2, 2017
STRUCTURE:BODY
PLACED A CASE OF WATER IN THE REAR SEAT ON THE PASSENGER SIDE AFTER GROCERY SHOPPING. DOOR MADE A WORRYING "THUNK" WHEN CLOSED AND CAME RIGHT BACK OPEN. INSPECTED LATCH; NO LONGER LOCKS IN PLACE WHEN CLOSED. LUCKILY WIFE WAS WITH ME AND ABLE TO HOLD THE DOOR CLOSED ON THE WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969505March 30, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE HESITATED UNTIL IT SHIFTS GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TO A HYBRID TRANSMISSION. THE CLUTCH WAS REPLACED TWICE ALONG WITH THE TRANSMISSION COMPUTER WAS RESET FOUR TIMES. THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967857March 22, 2017
STRUCTURE:BODY
CAR WAS PARKED IN MY DRIVEWAY. OPENED DOOR AND PUT ITEMS INSIDE. CLOSED BACK BACK PASSENGER DOOR ON MY 4 DOOR HATCHBACK AND THE LOCK BROKE FOR NO REASON AT ALL. DOOR WOULD NOT LOCK OR STAY CLOSED AS THE PART BROKE FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966305March 16, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO HEARD A GRINDING NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 05/30/17*LJ THE CONSUMER STATED THE TRANSMISSION WOULD NOT SHIFT CORRECTLY. THERE WERE LOOSE WIRES ON THE STARTER. UPDATED 12/04/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966216March 15, 2017
POWER TRAIN
THE TRANSMISSION "JOLTS" AND IS NOT A SMOOTH CHANGE OF GEARS ESPECIALLY FROM A STOP AND MOVING UP THROUGH THE GEARING TO CRUISING. ITS A NASTY ADVENTURE TO GET TO CRUISING SPEED AND THIS IS CERTAINLY NOT NORMAL AS I HAVE BEEN DRIVING VEHICLES FOR OVER 40 YEARS AND THIS IS A FORD PROBLEM AND AFTER THIS EXPERIENCE I WOULD NOT PURCHASE FORD AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960253March 12, 2017
POWER TRAIN
TRANSMISSION ISSUE HESITATES APON EXCELLERATION.. CLOSE TO STALLIMG EXSTREMELY DANGEROUS WHEN PULLING OUT INTO TRAFFIC @ STOP SIGN EXCELLERATING SITUATION TO MERGE INTO MOVING TRAFFIC HASBEEN AN PRBLOM FOR SEVERAL YEARS NOW HAS BEEN TO DEALERSHIP AT LEASR 3 TIMES FOR THIS COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957722February 28, 2017
EXTERIOR LIGHTING
THERE IS A PROBLEM WITH THE LOW BEAM HEADLIGHTS. THEY ORIGINALLY HAD INTERMITTENT PROBLEMS WHERE THEY WOULD NOT COME ON. ORIGINALLY IT WAS ONLY HAPPENING WHEN THE COURTESY FEATURE WAS USED. TONIGHT THEY STOPPED COMING ON PERIOD. I HAVE NOT USED THE COURTESY FEATURE FOR QUITE SOME TIME SINCE I DISCOVERED THAT IT WAS CAUSING THE LOW BEAM ISSUE. AS I GOOGLE SEARCHED THE PROBLEM I AM FINDING THAT I AM NOT A LONE PROBLEM, THERE ARE OTHER PEOPLE HAVINFG THE SAME ISSUE. IT IS DEFINITELY SOMETHING THAT SOMEONE ON THE FEDERAL LEVEL SHOULD LOOK INTO. NO LOW BEAMS BUT THE HIGH BEAMS AND OTHER LIGHTS WORK PERFECTLY FINE. THE CAR WAS INITIALLY PARKED WHEN I TURNED MY LIGHTS ON AND I IMMEDIATELY DISCOVERED A LACK OF ANY LOW BEAM HEADLIGHTS. DRIVING AND TRYING TO SWITCH BETWEEN LOW AND HIGH BEAM ACCOMPLISHED NOTHING AS IT APPEARS THE LOW BEAMS ARE OUT PERIOD. BULBS AND FUSES ARE ALL GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955087February 16, 2017
POWER TRAIN
THE CAR STUTTERS UPON ACCELERATION INTERMITTENTLY. WE HAVE HAD IT IN THE SHOP TWICE AND WILL BE GOING IN ONCE AGAIN. THE CLUTCH HAS BEEN CLEANED UP AND REPLACED. IT HAS BEEN REPORTED THAT TCM'S ARE THE ISSUE. ON 2/15, MY DAUGHTER WAS STOPPED AT A LIGHT. WHEN SHE TRIED TO GO; IT STOPPED AND WOULD NOT MOVE. SHE HAD TO SHUT DOWN THE CAR TO GET IT MOVING ONCE AGAIN. THIS PROBLEM IS CONSTANTLY RETURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954844February 15, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY FORD FIESTA IT DOES NOT WORK RIGHT SINCE I BOUGHT IT NEW. I WENT BACK TO FORD CAR DEALER THEY SAID THEY DON'T KNOW WHAT IS WRONG WITH IT. THEN ABOUT 30DAYS LATTER FOUND OUT WHAT IS WRONG WITH IT ,I TOOK THE CAR IN TO HAVE IT FIXED GOT IT BACK STILL DOES THE SAME THING . SOMETIMES I TRY TO GET IT TO TAKE OFF FROM A STOP SING AN IT WILL NOT TAKE OF GOOD .I AM THE CITY CAR IN FRONT OF ME SLOW DOWN THEN THE CAR DOES NOT WANT TO GO UP THE HILL .WHEN IT GETS WARM IT RUNS REAL BAD .I GOT IT GOING 25 MPH IN CITY I TRY TO GIVE IT MORE GAS AND IT PUTT PUTT ALL THE TIME .I CALL FORD DEALERS TELL ME BRING IT IN NOTHING HAS HELPED IT . THEY TOLD ME TO HIT THE GAS PEDAL HARD I TRIED THAT DOES NOT HELP .IN JUNE 2016 GOT A LETTER IN MAIL MY DOOR LOCK NEED TO BE FIXED I WENT TO FORD DEALER SAID THEY DON'T KNOW HOW TO FIX IT YET .THE DOOR OPENED BY ITSELF ONE TIME .IT DOES IT ON HIGHWAY WHEN COME TO A HILL TO GIVE MORE GAS AND IT PUTT .THIS CAR THE WAY IT ACTS I WILL NOT SELL IT TO ANY ONE .IT WILL KILL THEM OR ME DRIVING IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954864February 15, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL A RECALL REPAIR WAS COMPLETED FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART WITH THE SAME PART. THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954853February 15, 2017
POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED AND FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949048February 2, 2017
POWER TRAIN
THE CAR BOGS DOWN, IS SLOW SHIFTING IN GEAR AND AFTER COMING FROM A COMPLETE STOP SOMETIMES WILL NOT GO. IT HAS BEEN IN AND OUT OF THE DEALER AND WITH 30000 MILES IS BECOMING A POTENTIAL SAFETY RISK WHICH COULD HARM OF KILL THE DRIVERS AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944046January 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THEY NEEDED TO REPLACE TRANSMISSION CLUTCH SHUDDER AND TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 47,000. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938952December 31, 2016
POWER TRAIN
POWER FORD SAYS THAT THE TRANSMISSION CLUTCHES HAVE PROBLEMS. HAVE 48000 MILES AND THE TRANSMISSION WAS BAD AT 21000 MILES AND HAS GOTTEN WORSE. BUCKS WHEN YOU TAKE OFF FROM STOP AND WHEN PULLING INTO TRAFFIC ON 101 AND IT DOES NOT GO I HAVE TO PUT INTO LOW TO GET ACROSS STREET. HAVE FRIENDS THAT WILL NOT RIDE WITH ME BECAUSE THE CAR IS UNSAFE. DEALER STATES THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS FOR A NUMBER OF YEARS. FORD SAYS A COMMON PROBLEM. DEALER SAYS CANNOT GET PARTS TO REPAIR FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938603December 29, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THERE WAS A WIND FLAPPING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE ACCELERATED ON IT'S OWN WITH HESITATION INTERMITTENTLY. IN ADDITION, THE ENTIRE VEHICLE SHUDDERED WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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