Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#11098981May 31, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH APPROACHING A TRAFFIC LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE STARTED TO DECELERATE AND THE CONTACT PULLED INTO A PARKING LOT. THE VEHICLE WAS RESTARTED AND THE SAME INDICATOR AND MESSAGE REMAINED ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS DRIVEN TO JOE MYERS FORD (16634 NORTH WEST FREEWAY, HOUSTON, TEXAS 77040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH ACTUATOR MOTOR FAILED, AND OIL WAS LEAKING FROM THE VALVE GASKET AREA. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR TRANSMISSION FAILURE IN JULY OF 2017. THE VEHICLE WAS REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097325May 22, 2018
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING "ENGINE MALFUNCTION SERVICE NOW" LIGHT COMES ON, THEN STOPS ACCELERATING IN MOTION. TURNED VEHICLE OFF/ON LIGHT GOES OUT, CONTINUE DRIVING AND IT HAPPENS AGAIN. DID ALL MY CHECKS AND BALANCES, SEEMS LIKE A MANUFACTURURES ISSUE. HIGH SAFETY ISSUE WHEN TRAVELING. HAD TRANSMISSION SHUTTER SEAL REPLACED TWICE IN 2 YRS BY FORD DEALERSHIP FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090102April 25, 2018
STRUCTURE:BODY
ALL 4 DOOR LATCHES WERE REPLACED ON 23 MAY 2015 UNDER RECALL #15S16. AT THAT TIME, THE CAR HAD 44,592 MILES. ON MONDAY, 23 APRIL 2018, THE DRIVER'S DOOR REFUSED TO LATCH. WHEN YOU TRIED TO CLOSE IT, IF FLEW OPEN AGAIN. THE CAR NOW HAS 66754 MILES. IT SEEMS THAT THE ORIGINAL LATCHES WERE BETTER THAN THE REPLACEMENT LATCHES. FORTUNATELY, THIS HAPPENED AS I WAS PREPARING TO LEAVE THE HOUSE. WE DUCT TAPED THE DOOR FROM THE OUTSIDE AND TOOK IT TO THE GARAGE, NO RECALL, MORE THAN A YEAR SINCE REPLACEMENT, FORD DENIES RESPONSIBILITY. I WANTED TO REPORT THIS I CASE OTHERS HAD THIS PROBLEM. I HAVE TO FIX IT, IT IS COSTING ME OVER $350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084624April 11, 2018
UNKNOWN OR OTHER
REAR PASSENGER DOOR DOES NOT LATCH SHUT, PROMPTING THE DASHBOARD TO READ THAT THE DOOR IS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082280March 31, 2018
VEHICLE SPEED CONTROL
MY THROTTLE BODY WITH 28000 MILES ON IT MALFUNCTIONED AND SENT CAR INTO LIMP MODE LEAVING IT UNDRIVEABLE AND FORD WON'T COVER IT UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081550March 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN RETURNING TO THE VEHICLE, AN ATTEMPT WAS MADE TO START THE VEHICLE BUT THE VEHICLE FAILED TO START AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHOM INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE TRANSMISSION NEEDING REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE NOR WAS THE DEALER CONTACTED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747360March 19, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN
2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO CLUTCH ASSEMBLY, DRIVE SHAFT, TRANSMISSION REPAIRS AND DOOR LATCH RECALL ISSUES. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079192March 14, 2018
UNKNOWN OR OTHER
I HAVE BEEN HAVING ISSUES WITH MY FIESTA EVER SINCE THE FIRST WEEK I GOT IT BACK IN 2015. WHEN DRIVING, THE CAR STARTS TO JERK LIKE ITS NOT TRANSITIONING INTO THE NEXT GEAR CORRECTLY. I HAVE TAKEN IT TO MULTIPLE SHOPS AND EVEN THE FORD IN MY AREA AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. AT TIMES IT FEELS LIKE THE CAR WILL COMPLETELY SHUT OFF. ONE OF MY CO WORKERS HAS THE SAME CAR AND SAYS THE SAME THING HAPPENS TO HER ALL THE TIME AND NOBODY KNOWS WHAT THE PROBLEM IS. THIS HAPPENS EVERYDAY MORE SO WHEN YOU ARE A STOP AND BEGIN TO SPEED UP. ITS A VERY UNCOMFORTABLE FEELING AND IT MAKES FOR A BAD RIDE, ESPECIALLY WHEN YOU HAVE OTHER PEOPLE IN THE CAR AND YOU ALL START JERKING BECAUSE OF THE CAR. I DO NOT RECOMMEND THIS CAR TO ANYONE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064276January 22, 2018
UNKNOWN OR OTHER
STRANGE EGG TYPE SMELL COMING FROM VENTS WHEN I TURN ON HEATER, DIFFICULT TO BREATH IN CAR WHEN THIS OCCURS. THIS CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064279January 22, 2018
UNKNOWN OR OTHER
WHILE DRIVING THE CAR STARTING SUDDENLY SOUNDING LIKE FIREWORKS WERE GOING OFF. LOUD, AND SCARY NEARLY CAUSING ACCIDENT. CONTINUED TO BLAIR STARTLING LOUD SOUNDS FOR PROLONGED TIME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11063761January 19, 2018
FUEL/PROPULSION SYSTEM
THE NATURAL VACUUM LEAK DETECTION PUMP ON MY VEHICLE NEEDS TO BE REPLACED . A REVIEW ON LINE SHOWS THAT THIS DEVICE WHICH IS PART OF THE EMISSIONS SYSTEM IS CONTINUOUSLY BACKORDERED FOR MONTHS. INDICATIING A HIGH FAILURE RATE. THIS PUMP IS ESSENTIAL IN THAT IT PERMITS THE CAR TO BE FILLED AT A GAS PUMP. IN FAILURE YOU CAN ONLY FILL A GALLON AT A TIME BEFORE THE VALVE IN IT CLOSED AND YOU HAVE TO REMOVE THE NOZZLE AND START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060655January 5, 2018
ENGINE, POWER TRAIN
FSA # 14E08; FSA # 14M01; FSA # 14M02 APPROX. MILEAGE AT TIME OF FIRST COMPLAINT WAS 1500 MILES. CURRENT MILEAGE IS 119,XXX JANUARY 2018 APPROXIMATE BEGINNING OF COMPLAINTS IS JANUARY 2013. COMPLAINTS ARE: -EXCESSIVE HESITATION / SHUDDER / "WHIPLASH-LIKE" FEELING WHEN SLOW AND NORMAL ACCELERATION IS APPLIED DURING TAKE OFF, IN ALL DRIVING CONDITIONS. -EXCESSIVE GRINDING AND OCCASIONAL CLUNKING NOISE DURING SLOW AND NORMAL ACCELERATION AFTER A COMPLETE STOP. -AS OF JULY 2017, OCCASIONAL GRINDING WITH "CLANKING" NOISE OCCURS WHEN SLOWING DOWN TO A COMPLETE STOP; TYPICALLY AFTER APPROXIMATELY 30 MINUTES OF HIGHWAY DRIVING AND THAN AT THE FIRST STOP. -MAY 2014 TO CURRENT, RED FLUID (TRANSMISSION FLUID) FOUND ON GROUND AFTER BEING PARKED FOR MORE THAN 12 HOURS. FLUID SEEMS TO BE COMING FROM A SHAFT SEAL; AT TIME OF OBSERVATION, CV SHAFT WAS FOUND TO HAVE EXCESSIVE PLAY ((THE SERVICE COMPANY AT THE TIME HAD THE VEHICLE IN THE AIR AND I OBSERVED THE CV SHAFT ROTATING MORE THAN 1 TO 1 1/2 INCHES (APPROXIMATELY) WHEN NO PLAY SHOULD HAVE BEEN PRESENT; I COULD ALSO HEAR THE BEARINGS GRINDING OR RUBBING.)) -VEHICLE SEEMS TO RANDOMLY LOSE POWER DURING FIRST IGNITION STARTUP. I WOULD START THE CAR, A FEW SECONDS LATER IT WOULD HAVE A COMPLETE LOSS OF POWER, I WOULD THAN RESTART IT, AND IT WOULD OPERATE AS NORMAL. APPROXIMATE NUMBER OF THIS OCCURRING IS NO MORE THAN 5 TIMES SINCE JANUARY 2015. -MOST RECENT COMPLAINT, OCTOBER 2017, WHILE ACCELERATING FOR HIGHWAY ON RAMP, VEHICLE LOST COMPLETE POWER FOR APPROXIMATELY 2 SECONDS (SPEED AT TIME OF POWER LOSS WAS APPROX. 57MPH). I LOST CONTROL OF STEERING AND VEHICLE "SHIFTED" OR "JUMPED" TO THE LEFT. THE VEHICLE MADE A FAST RECOVERY ON ITS OWN AND CONTINUED AS NORMAL. WEATHER CONDITIONS WERE NOT HARSH; THERE WAS SLIGHT RAIN / MIST AND ABOVE 55 DEGREES FAHRENHEIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056064December 22, 2017
ELECTRICAL SYSTEM
ONGOING ISSUE - KEY WAS NOT IN THE IGNITION, YOU HEAR LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM. PLEASE NOTE THIS HAPPENS RANDOMLY WHILE THE CAR IS MOVING OR PARKED - KEY NOT IN IGNITION. THE RADIO NO LONGER FUNCTIONS - YOU HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS STARTLING DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC, YOU JUMP REACTING TO THE NOISE. THIS CAUSES DISTRACTED DRIVING WHICH IS ILLEGAL IN CALIFORNIA AND MANY OTHER STATES. THIS IS A SAFETY ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ONLINE IN MANY BLOGS ABOUT THIS PRODUCT WHO ARE EXPERIENCING THE SAME PROBLEM. INTERVENTION BY NHTSA IS NEEDED BEFORE SOMEONE IS HURT IN AN ACCIDENT FROM BEING DISTRACTED BY THIS BLARING NOISE. SOME CONSUMERS CAN NOT AFFORD TO REPLACE OR REMOVE THE SYSTEMS. ADDITIONALLY DUE TO THE DESIGN OF THE SYSTEM YOU WOULD HAVE TO REPLACE IT WITH ANOTHER FORD PRODUCT SINCE THE AIR VENTS ARE ATTACHED TO THE SYSTEM. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048433November 26, 2017
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
MY TRACTION CONTROL OFF KEEPS COMING ON WITH THE CHECK ENGINE LIGHT ALSO AND MY BLUE TOOTH ON THE STEERING WHEEL WON'T WORK . WHEN THE TRACTION CONTROL OFF COMES ON I LOOSE POWER IN MY PEDAL AND ACTS LIKE IT DOESN'T WANNA GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048168November 23, 2017
POWER TRAIN
THE TRANSMISSION CONTINUES TO SHUDDER AND SHAKE ESPECIALLY IN LOWER GEARS. ITS CAUSING A UNSAFE DRIVING EXPERIENCE. I HAVE OWNED MY FORD FIESTA FOR YEARS NOW (BOUGHT IT OFF THE LOT BRAND NEW) . NOW I HAVE ALMOST 120,000 MILES ON THE VEHICLE. I HAVE HAD THE CLUTCH "RESET" SEVERAL TIMES BUT THE PROBLEM CONTINUES. I HAVE ALSO BROUGHT IT TO THE DEALERSHIP TWO TIMES WHEN FORD - FREE OF CHARGE DECIDED TO REPLACE THE CLUTCH AND COMPONENTS ALL TOGETHER. THE LAST REPLACEMENT WHICH OCCURRED ABOUT A YEAR AGO WAS SUPPOSED TO BE A PERMANENT FIX . UNFORTUNATELY IT IS NOT A FIX AT ALL . ITS SAD TO SAY BUT I HAVE GOTTEN USED TO THE DEFECT IN THE CAR AT THIS POINT. I HAVE BEEN DRIVING IT WITH MOMENTS WHEN THE CAR FEELS LIKE IT WONT MOVE ! . ALMOST ALL THE PASSENGERS IN THE CAR ALWAYS COMMENT ON THE NOISE - CLANKING OF THE CLUTCH AND ALWAYS THE BUCKING SOUND. THEY USUALLY SAY A COMMENT LIKE "DAMN YOU NEED A NEW CAR" OR "ITS JUNK MAN". AT THIS POINT AS I GET MORE MILES ON THE CAR I BOUGHT IT WITH THE INTENT OF OWNING THE CAR FOR MANY YEARS TO COME. HOWEVER, WITH THE POWER TRAIN COMPONENTS BEING UNSAFE IT MAKES IT HARD. I TRIED TO CONTACT FORD CUSTOMER SERVICE OF THE ISSUE JUST THE OTHER DAY AND I HAVE AN OPEN CASE NUMBER. BUT THEY REFEREED ME THAT THEY ARE AWARE OF THE SITUATION AND HAS PLACED A 150K MILE WARRANTY ON THE PARTS. BUT MY ARGUMENT IS WHAT HAPPENS AFTER THE 150K MILES AND IT DOES IT TO THE POINT WHERE IT CANT MOVE ANYMORE. OR BETTER YET WHAT IF IT CAUSES AN ACCIDENT FROM THE POOR PERFORMANCE OF THE POWER TRAIN. ATTACHED IS WHAT MY FORD OWNERS .COM FOR MY CAR STATES ABOUT THE EXTENDED WARRANTY. VIN: [XXX] FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 VIN: [XXX] FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I JUST WANT A FIX FOR THIS ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043893November 6, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, SHUDDERED, HESITATED, AND JERKED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035881October 23, 2017
UNKNOWN OR OTHER
THE DRIVER'S DOOR WILL NOT LATCH SHUT. THE CAR WAS IN THE DRIVE WAY AND WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033132October 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032878October 11, 2017
ELECTRICAL SYSTEM
THE CAR SLIPS AND SUDDENLY GOES OFF WHILE IN MOTION AND ALL THE DASHBOARD LIGHTS COME UP SO IT HAS TO BE LEFT FOR FEW MINUTES AND IT WILL START ALL OVER AGAIN. I GOT A REAL NOTICE FROM A DEALERSHIP WHICH I TOOK TO THEM AND THEY CALLED ME BACK THAT IT WAS FIXED BUT TO MY SURPRISE THE PROBLEM WAS STILL THERE. I SENT SEVERAL EMAILS TO THEM BUT GOT NO RESPONSE BACK FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032716October 10, 2017
STRUCTURE:BODY
THE PASSENGER DOOR CAME OPEN WHILE THE CAR WAS IN MOTION IN THE FREEWAY, THERE WAS NO PASSENGER RIDING AT THE TIME, AND THE CAR DOOR WAS LOCKED. THE LATCH CAME LOOSE. THE VEHICLE MILEAGE IS ABOUT 43,200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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