Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#11219526June 12, 2019
UNKNOWN OR OTHER
I AM GETTING A LOUD STATIC POPPING SOUND FROM THE RADIO.. RADIO TURNS OFF AND ON .LIGHTS INSIDE THE DASHBOARD FLASH ON AND OFF. HEADLIGHTS DIM..THE NOISE IS VERY LOUD AND SCARY. IT HAPPENS INTERMITTING NO SPECIAL TIME .. AT TIMES MAKES THE NOISE AND THE CAR ISN'T EVEN ON. IT HAS HAPPENED WHEN I AM DRIVING AND AT TIMES WHEN I OPEN THE CAR DOOR. I NEVER KNOW WHEN ITS GOING TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218775June 9, 2019
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
I AM THE OWNER OF A 2013 FORD FIESTA SE. I TAKE MY CAR FOR REGULAR MAINTENENCE. I REPLACED MY FRONT AND REAR BRAKES IN DECEMBER. A MONTH OR TWO AGO I FELT AN ANOMALY IN MY SUSPENSION AND BRAKES. THE CAR KEPT FEELING LIKE HAD A SHIMMY WHILE DRIVING. IT ALSO STARTED MAKING A WEIRD NOISE. I HAD MY VEHICLE VISUALLY INSPECTED AND NOTHING WAS NOTED. I FINALLY TOOK MY VEHICLE TO KENDRICKS BODY SHOP IN AIKEN, SC AND THEY TOLD ME THAT MY BRAKES HAD FAILED CAUSING THEM TO GO THROUGH THE REAR BACKING PLATE. I WAS ALSO INFORMED THAT MY VEHICLE NEEDED TO BE TOWED AND IT WAS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217842June 4, 2019
UNKNOWN OR OTHER
CHECK ENGINE LIGHT WENT ON. ERROR CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1); REPLACE THE CATALYTIC CONVERTER WAS SUGGESTED. FORD IS CLAIMING THIS IS NOT UNDER WARRANTY, HOWEVER THE EPA.GOV WEBSITE STATES THE CLEAN AIR ACT CARS ARE TO HAVE AN 8 YR/80K MILES WARRANTY. FORD DENIES KNOWLEDGE OF THIS LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217381June 2, 2019
POWER TRAIN
THE AUTOMATIC TRANSMISSION FAILS TO ENGAGE WHEN SHIFTED INTO ANY GEAR. THE ENGINE REVS BUT THE TRANSMISSION DOESN'T GO INTO GEAR AND THE CAR WILL NO MOVE. SOMETIMES THE SHIFTER WILL NOT COME OUT OF "PARK". SOMETIMES THE CAR WILL NOT START. TURNING THE KEY FROM "OFF" TO "ON" MAY, OR MAY NOT, ALLOW THE CAR TO START AND THE GO INTO GEAR. THIS CAN HAPPENED AFTER BACKING OUT OF A PARKING SPOT, AND THEN SHIFTING INTO "D" (DRIVE). IT HAS ALSO HAPPENED WHEN STOPPED AT A TRAFFIC LIGHT, AND THEN THE CAR WILL NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210282May 28, 2019
ELECTRICAL SYSTEM
THE HEADLIGHTS QUIT WORKING. I WAS OUT SHOPPING AND FINISHED AT JUST ABOUT SUNSET. I WENT TO TURN THE HEADLIGHTS ON BUT NO LIGHTS BUT ALL THE RUNNING LIGHTS WERE ON. I TURNED THE SWITCH ON AND OFF REPEATEDLY STILL NO HEADLIGHTS; TRIED THE HIGH BEAMS, THEY WORKED. I DROVE HOME WITH THE HIGH BEAMS ON AND WAS CONSTANTLY FLASHED BY ON COMING TRAFFIC. THE NEXT MORNING I CHECKED THE FUSES THEN THE RELAYS FOR LOW BEAM. FOUND THE PROBLEM - RELAY R11 HAD A BADLY CORRODED PRONG WHICH BROKE OFF IN THE BOX ITSELF. I CAN NOT PULL THE CORRODED PRONG OUT - NOR CAN I DRIVE A NIGHT UNTIL THE ENTIRE UNIT IS REPLACED. MY WIFE IS ON HOSPICE AND THIS COULDN'T HAVE HAPPENED AT A WORST TIME. AFTER RESEARCHING ONLINE, IT SEEMS THAT MINE IS NOT AN ISOLATED PROBLEM AT ALL, BUT NONE THE LESS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210075May 26, 2019
UNKNOWN OR OTHER
I HAVE A COMPLAINT AGAINST CLINTON FAMILY FORD IN ROCKHILL SC MY CAR HAD A RECALL ON IT WHILE UNDER FACTORY WARRANTY BUT IT WAS IN SERVICE THERE TWICE BUT THE PROBLEM WAS NEVER FIXED NOW THAT MY EXTENDED WARRANTY IS OUT AND I'M HAVING THE SAME PROBLEM THEY WON'T FIX IT THEY WANT TO CHARGE ME 1887.28 DOLLARS FOR SOMETHING THAT WASN'T FIXED WHILE UNDER FACTORY WARRANTY MY NUMBER IS [XXX] IS MY NAME THEIR NUMBER IS 803 366 3161 MY EMAIL IS [XXX] PLEASE HELP ME RESOLVE THIS PROBLEM THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209665May 24, 2019
ELECTRICAL SYSTEM
TURN SIGNALS STOPPED WORKING, REPLACED BULBS WITH NO LUCK. CHECKED FUSES AND IT WAS BLOWN, REPLACED FUSE AND IT WORKED FOR ABOUT 45 MINUTES THEN BLEW THE FUSE AGAIN. EVERY TIME WE REPLACE THE FUSE IT BLOWS WITHIN AN HOUR. RADIO STOPPED WORKING AND WOULD MAKE VERY LOUD POPPING NOISE WHILE DRIVING. WE FINALLY HAD TO PULL THE FUSE FOR THE RADIO TO MAKE IT STOP. SO NOW THERE IS NO WORKING RADIO AS WE ARE AFRAID TO REPLACE THE FUSE. MY DAUGHTER DRIVES THIS LEMON DAILY AS IT IS HER ONLY TRANSPORTATION TO WORK. SHE STILL OWES MORE FOR THE CAR THAN SHE COULD GET IF SHE TRIED TO TRADE IT IN ON SOMETHING ELSE. THIS CAR NEEDS TO BE CLASSIFIED AS A LEMON AND TAKEN OFF THE ROADS. SHE HAS HAD NOTHING BUT PROBLEMS SINCE SHE BOUGHT IT, BUT SHE DIDN'T GET IT NEW SO BY THE TIME SHE BOUGHT IT OF COURSE THERE WAS NO WARRANTY AND NOW SHE IS STUCK WITH IT. ALSO, SHE PREVIOUSLY HAD TO PUT IT IN THE SHOP DUE TO TRANSMISSION ISSUES. SHE STOPPED AT A RED LIGHT AND ON TAKE OFF THE CAR WOULDN'T GO, RPMS WERE AROUND 3000 AND ALL WARNING/MESSAGE LIGHTS WENT OFF AT THE SAME TIME. FOUND OUT THERE WAS A RECALL ON HER CAR THAT WE NEVER KNEW ABOUT WHEN WE PURCHASED IT FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203948April 26, 2019
FUEL/PROPULSION SYSTEM
PARKED AND ENGINE OFF: WHEN REFUELING, THE GAS BUILDS UP, AS IT "BURPS" GAS SPILLS OUT UNDER THE CAR WHEEL AND ON TO THE PAVEMENTS. THE REFUELING TAKES FOREVER, SINCE WE PURCHASED IT - WE SMELLED OUR HANDS & SHOES SMELLING LIKE GAS, BUT DIDN'T CONNECT IT IMMEDIATELY TO FUEL SYSTEM ISSUE SINCE IT WAS A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196138April 14, 2019
ELECTRICAL SYSTEM
SENSOR ON MY CAR IS SAYING MY TRUNK IS OPEN AND IT'S NOT. ALSO, WHEN I UNLOCK MY CAR THE TRUNK POPS OPEN. INTERIOR LIGHTS WONT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192546March 30, 2019
POWER TRAIN
MY TCS GOES OFF WITHOUT ME SETTING THIS FEATURE AND THEN MY CAR ROLLS BACKWARDS EVEN WHEN IT'S IN THE DRIVE GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189677March 18, 2019
STRUCTURE:BODY
FORD FIESTA 2013 DOOR LACTH NOT WORKING. DOOR FLEW OPEN AS DRIVER WAS DRIVING DOWN A HIGHWAY. DRIVER HAD TO HOLD DOOR AND DRIVE TO SAFETY, THEN TIE THE DOOR WITH A STRING TO GO HOME. FORD TED BRITT CHANTILLY SERVICE MANAGER REFUSED TO FIX, AND FORD CUSTOMER SERVICE REFUSED TO FIX. THE RECALL NOTICE IS ON THE INTERNET RECALL NO. 15S16. NOTICE SAYS ALL SHOULD BE REPLACED, BUT FORD HAS REFUSED TO REPLACE, SAYING VIN NUMBER IS NOT INCLUDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187092March 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
PURGE VALVE CAUSED FUEL TANK TO BE SUCKED IN 3/4 OF AN INCH. WHILE DRIVING I HAVE SURGING AND WHEN STOPPED THE IDLE IS ERRATIC AND BOUNCES BETWEEN 1000 TO 2000 RPM. CAUSES CODE P0300 TO COME AND GO AND ALSO P0497 TO COME AND GO. EXTREMELY HARD FOR DEALERSHIPS TO FIND THE PROBLEM. I HAVE VIDEO AND PICTURE PROOF OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186679March 13, 2019
ELECTRICAL SYSTEM
HEADLIGHTS QUIT WORKING. BROUGHT IT TO AUTO PARTS STORE. MANAGER STATED THAT RELAY FUSE FOR THE LOW BEAMS WAS FULLY CORRODED AND ONE OF THE PRONGS BROKE OFF IN THE FUSE BOX. HE SAID THE FUSE BOX LOOKS POORLY DESIGNED AND ALLOWS SAND AND WATER TO ENTER. PRONG STUCK IN FUSE BOX -- NOT SURE HOW MUCH IT WILL COST TO GET OUT - CAN'T REACH IT WITH A TWEEZERS OR ANYTHING ELSE. I LIVE IN THE MIDWEST WHERE THEY PUT SALT ON THE ROADS WHICH MAY BE THE ROOT OF THE PROBLEM. LOOKS LIKE THERE MAY BE A RECALL IN CANADA FOR THIS SAME ISSUE BUT NONE IN THE USA. INTERNET SEARCH SHOWS MANY PEOPLE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181294February 20, 2019
POWER TRAIN
SHIFTING FROM FIRST AND SECOND GEAR IS GETTING HARDER AND HARDER. TAKING OFF AND GOING TO SHIFT IS GETTING WHERE IT FEELS STUCK. IT HAPPENS A LOT WHEN I'M TAKING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176576February 12, 2019
POWER TRAIN
TRANSMISSION KICKS OUT OF GEAR WHEN GOING INTO 3RD GEAR. MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172614January 28, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVER DOOR LATCH WON'T CLOSE AND LATCH. VEHICLE WAS PARKED. CALLED FORD DEALER WHO STATED MY VEHICLE DOES NOT HAVE A RECALL. RESEARCH INDICATES THERE'S A PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL DOOR LATCHES. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164185December 31, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163773December 28, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154534November 28, 2018
STEERING
WHILE DRIVING THE POWER STEERING SUDDENLY FAILED MAKING STEERING EXTREMELY DIFFICULT NARROWLY AVOID ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152538November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RELEASE WHEN THE CONTACT'S FOOT WAS REMOVED FROM THE BRAKE PEDAL AND SEIZED. THE VEHICLE WAS TAKEN TO B.J. MAUER MOTOR COMPANY (LOCATED AT 327 ALWINE RD, BOSWELL, PA 15531, (800) 322-1924) WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE AND BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT CONSUMER STATED HYDRAULIC CONTROL UNIT, MASTER CYLINDER WAS REPLACED. ROTORS, CALIPERS AND HOSES CHANGED TO TROUBLE SHOOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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