Ford F-350 Complaints (2005)
331 consumer complaints on file.
- #10372621December 27, 2010STEERING
TRAVELING AT ANY SPEED BETWEEN 35 AND ABOUT 65 SO FAR AND HITTING A SMALL BUMP OR POTHOLE IN THE ROAD THE STEERING WHEEL STARTS TO VIOLENTLY SHAKE BACK AND FORTH UNTIL COMING TO ALMOST A COMPLETE STOP AND THEN THE SHAKING WILL CEASE. ALMOST IMPOSSIBLE TO CONTROL DURING THIS AND ALMOST IMPOSSIBLE TO STEER. ENTIRE TRUCK WILL SHAKE SO BAD YOU CAN'T SEE STRAIGHT. JUST TOOK IT TO LES SCHWAB FOR ALIGNMENT THINKING IT WOULD FIX THE PROBLEM. THEY DID AN ALIGNMENT AND CHECKED ALL TIRE PRESSURES TO MAKE SURE THEY WERE CORRECT. LESS THAN 48 HOURS LATER, SAME ISSUE AGAIN. HAS HAPPENED ABOUT A DOZEN TIMES IN THE MONTH THAT I'VE OWNED THE 2005 FORD F-350 SUPER DUTY DIESEL CREW CAB LONG BOX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370905December 16, 2010ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2005 FORD F-350 SUPERDUTY. THE CONTACT SAID THE VEHICLE BECAME VERY DIFFICULT TO START AND WHEN IT DID START IT WOULD STALL. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE FAILURE WAS CAUSED BY THE FUEL INJECTOR CONTROL MODULE. THE DEALER STATED THAT THERE WAS A RECALL UNDER CAMPAIGN NUMBER 05V270000, ELECTRICAL SYSTEM:WIRING. THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 72000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10369404December 6, 2010ENGINE AND ENGINE COOLING
DEAR COURT OF COMMON PLEAS, JURIDICIAL DITRICT, COUNTY OF CAMBRIA, THE REASON FOR THIS NOTICE OF APPEAL TO LAST WEDNESDAYS ( 11/10/10 ) CIVIL CASE WITH FORD MOTOR COMPANY AND FORD DEALER [XXX] VERSUS MYSELF, AT DISTRICT MAGISTRATE HONORABLE XXX COURTROOM IS AS FOLLOWS BELOW: I REPRESENTED MYSELF TO ALL PARTIES WITH A CONDENSED " READERS DIGEST" VERSION OF MY LENGTHY, MUTIPLE THREE RING BINDERS OF SUPPORTING EVEIDENCE SIMPLY THINKING THAT TIME IS MONEY SO I BEST NOT WASTE EITHER. THIS MAY OR MAY NOT HAVE CONTIBUTED TO THE OUTCOME OF THE JUDGE RULING IN THE FAVOR OF THE DEFENDANTS. EITHER WAY I AM PLEAING TO APPEAL THE VERDICT AND PROVIDE THE ENTIRE WORD FOR WORD, LINE FOR LINE, PAGE BY PAGE, BINDER BY BINBER, FACTS. IT IS MY UNDERSTANDING THAT MY ATTORNEY AND / OR I SHALL PRESENT THIS IN A EXTREMELY MORE PRECISE AND DETAILED MANNER WITH EXHIBITS WHERE APLLICABLE TO A TEAM OF AT LEAST THREE ARBITRATION ATTORNEYS. THIS CASE CONCERNS MUCH MORE THAN JUST MONEY AT STAKE BUT ABOUT PRINCIPALS, TRUTH, COMMON COURTESY AND FACTS, AS A MIMINUM. MY HOPE IS THIS CASE CAN BRING TO LIGHT TO THE ENTIRE PUBLIC THE FAILURE OF THE MANUFACTURER ( FORD MOTOR COMPANY ) TO RECALL OVER LITERALLY MILLIONS OF VEHICLES FOR SEVERAL ENGINE COMPONENT FAILURES. ALSO, THE DEALERSHIP, [XXX] COULD OF HELPED ME WITH MY ENGINE FAILURE, AT A MINIMUM OF GOOD FAITH, AS A REPEAT CUSTOMER BUT CHOSE NOT TO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368196November 29, 2010ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM
DRIVING OVER A MOUNTAIN PASS IN THE SNOW, COMING DOWNHILL AT APPROXIMATELY 5% GRADE WHEN THE THROTTLE BECAME NON-RESPONSIVE. VERY SOON AFTER THE TRUCK DIED COMPLETELY-NO POWER STEERING AND NO POWER BRAKES IN SNOWY CONDITIONS. I MANAGED TO GET THE TRUCK TO THE SIDE OF THE ROAD BUT WASN'T ABLE TO GET MORE THAN 6" OFF THE FOG LINE DUE TO THE SNOW. I WAS VERY LUCKY THAT AN ACCIDENT DID NOT OCCUR BECAUSE ROADWAY CONDITIONS WERE NOT GOOD AND THE SITUATION COULD HAVE HAD DRASTIC CONSEQUENCES. I WAS ALSO VERY LUCKY THAT MY WIFE WAS FOLLOWING CLOSE BEHIND ME AND WE WERE ABLE TO 1) GET CELL PHONE SERVICE ON THE PASS AND 2) WAIT FOR THE TOW TRUCK IN THE OTHER VEHICLE. WE ENDED UP WAITING ON THE SIDE OF THE ROAD FOR 2 HRS IN THE DARK WAITING FOR A TOW TRUCK WITH MY WIFE AND THREE DAUGHTERS AND NO FOOD. FINALLY GOT THE TRUCK TOWED TO THE DEALERSHIP ON A SUNDAY AND WAITED FOR THEM TO OPEN TODAY. THEY INFORMED ME THAT THE FICM NEEDED TO BE REPLACED BUT MY TRUCK WAS NOT COVERED UNDER THE RECALL (05V270000 ELECTRICAL SYSTEM WIRING) EVEN THOUGH THE DESCRIPTION MATCHES WHAT HAPPENED TO ME EXACTLY! I HAVE THE WRONG VIN # SO I AM NOT COVERED EVEN THOUGH THE PROBLEM IS EXACTLY THE SAME! THIS IS A SERIOUS SAFETY ISSUE! LOSING POWER AT 60 MPH IN A CREW CAB LONG BOX DIESEL PICKUP IS NOT FOR THE FAINT OF HEART! NOT TO MENTION THAT SOME OF OUR PERSONAL PROPERTY WAS DAMAGED BECAUSE WE COULD NOT GET ALL OF IT INTO OUR EXPLORER. FORD NEEDS TO COME TO THE PLATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367810November 24, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 FORD 350 4X4 CRACKED THE TRANS CASE BECAUSE OR THE LOW/REVERSE SNAP RING CAME LOOSE & BROKE THE TRANS CASE AT 55000 MI. TALKED TO FORD ABOUT THIS & THEY SAID THERE IS NOTHING THEY COULD DO &THERE HAS NOT BEEN A PROBLEM WITH THIS, BUT I FOUND OUT THAT THEY HAVE HAD A PROBLEM & HAD A RECALL ON THIS (RECALL #05B27). FORD DEALER SAID THAT THIS WOULD COST ME $4622.00. THEY FIXED THIS PROBLEM I THINK IN THE 2006 MODELS THEREFORE THEY KNEW THEY HAD A PROBLEM. MY WARRANTY RAN OUT ON THIS TRUCK ABOUT 1 MONTH AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366617November 17, 2010FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, FOUR FUEL INJECTORS MALFUNCTIONED WHICH CAUSED THE EXHAUST TO EMIT SMOKE AND THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE RADIATOR WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366399November 16, 2010SUSPENSION:FRONT, STEERING
I HAVE A 2005 F350 WITH A 4 INCH LIFT. I HAVE EXPERIENCED THE "FORD DEATH WOBBLE" 4 TIMES IN THE LAST WEEK. 3 TIMES IT WAS @ ~40 MPH AND 1 TIME IT WAS AT 75. SCARED ME TO DEATH. MY BRAKES DON'T WORK WHEN IT HAPPENS AND I HAVE TO COAST TO GET IT TO STOP. I HAD THE SHOCKS REPLACED (72K ON TRUCK) SO THE 1ST SHOP I WENT TO TOLD ME THAT WOULD FIX IT. NO SUCH LUCK... I PICKED IT UP AND RIGHT AFTER IT DID IT AGAIN. I JUST TOOK IT TO A COMPANY WHO WANTS $700 TO REPLACE THE PITMAN ARM AND GEAR BOX. I HAVE NOT DONE THIS YET. THEN I HAD A LOCAL 4X4 GUY TELL ME THAT I NEED TO REPLACE THE STEERING STABILIZER SHOCK AND PUT A 2ND ONE ON IT. I HAVE ALREADY SPENT $500 ON SHOCKS. THE STABILIZERS WILL BE $150. NO ONE HAS A CLEAR ANSWER OF WHAT THE ISSUE IS BUT THEY WANT ME TO KEEP SPENDING $ ON TRYING TO FIGURE IT OUT. I TALKED TO FORD AND THEY SEEM TO BE LIKE I HAVE NO IDEA WHAT I AM TALKING ABOUT. THERE IS A GUY ONLINE WHO SELLS AN AFTERMARKET STABILIZER SYSTEM FOR ~$900 BUT I THINK FORD SHOULD FIX IT THIS PROBLEM SINCE ITS A DESIGN ISSUE. PLEASE HELP ME. I DON'T HAVE A LOT OF MONEY TO KEEP TROUBLESHOOTING THIS. FORD SHOULD BE HELD RESPONSIBLE. THEY SAY THERE IS NO RECALL ON THIS ISSUE BUT IF YOU GO OUT ON THE WEB, MANY OTHER OWNERS OF MY TRUCK AND THE YEARS AND MODELS AROUND IT ARE DESCRIBING THE SAME ISSUE. I AM SCARED TO DRIVE IT. THE SHAKING IS EXTREMELY VIOLENT AND I AM LUCKY THAT THE TRUCK HAS BEEN ON A STRAIGHTAWAY WITH NO CARS AROUND ME EACH TIME ITS HAPPENED....OTHERWISE I COULD HAVE FLIPPED IT AND KILLED MYSELF OR SOMEONE ELSE OR SOMEONE DEAR TO YOU... PLEASE LOOK INTO THIS AND SEE THE STORIES ON THE WEB ABOUT PEOPLE WHO HAVE INJURED THEMSELVES AND OTHERS DUE TO THIS PROBLEM. SOMETHING HAS TO BE DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363833November 3, 2010ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2005 FORD F350 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH ON A NINE DEGREE UPGRADE MOUNTAINOUS ROAD. UNEXPECTEDLY, THE WRENCH SYMBOL WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WITH A REDUCTION IN THE ENGINE POWER. IMMEDIATELY, THE VEHICLE WAS TAKEN TO A NEARBY DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO A BROKEN WIRE IN THE ELECTRONIC BRAKES. THE TECHNICIAN SECURED THE WIRE WITH TAPE. THE IDENTICAL FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHICH THERE WERE NO RESOLUTIONS. NHTSA RECALL CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING) WAS RELATED TO THE FAILURE. THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10362619October 27, 2010FUEL SYSTEM, DIESEL
FUEL TANK LINING IS PEELING OFF CAUSING FAILURE TO INJECTORS/ PUMP AND FILTERS. CAUSES POWER LOSS IN TRAFFIC WHICH IS UNSAFE. THIS HAS HAPPENED TO ME THREE TIMES SINCE AUGUST 2010 IN INTERSTATE TRAFFIC. FORD CLAIMS BIO-DIESEL IS TO BLAME, BIO-DIESEL MAKERS BLAME FORD. PERSONALLY THIS HAS COST ME $2600 SINCE AUG 2010. (REPLACED FILTERS TWICE AND 5 FUEL INJECTORS) TRUCK IS NOT RUNNING AT THIS TIME DUE TO THE SAME PROBLEM. ESTIMATED COST TO REPAIR $1200 MINIMUM IF INJECTORS ARE OKAY. THIS IS A PROBLEM THAT FORD IS WELL AWARE OF AND SHOULD BE SENDING NOTICES TO AFFECTED CUSTOMERS. OWNERS OF THESE TRUCKS HAVE NO WAY OF KNOWING WHAT PERCENTAGE OF BIO-DIESEL OR IF ANY BIO-DIESEL IS IN THE FUEL SINCE IT IS NOT MARKED ON THE PUMPS. FORDS SOLUTION IS FOR THE OWNER TO BUY A NEW FUEL TANK THAT IS COMPATIBLE WITH 5% BIO-DIESEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360504October 14, 2010ELECTRICAL SYSTEM
THE PAST THREE YEARS WE HAVE HAD OUR FORD 350 SUPERDUTY TRUCK IN THE SHOP DUE TO THE "TOW HAUL" LIGHT WOULD COME ON. LAST YEAR IT HAD STALLED ON ME WHILE CROSSING INTERSECTION AT A FOUR WAY STOP. IT DID NOT HAPPEN UNTIL APPROX. THREE WEEKS AGO, THE TRUCK HAS STALLED SEVERAL TIMES WHILE DRIVING WITHOUT WARNING. IT TOOK THE LOCAL DEALER A WEEK TO FIND OUT THAT IT WAS THE FUEL INJECTION CONTROL MODULE WIRE HARNESS. IF THERE WAS A RECALL ON THE 2003-2004 WHY IS FORD NOT FIXING OUR 2005 THAT IS ALSO STALLING WHILE DRIVING IT. AND THEY COULD NOT REALLY FIND THE PROBLEM WHY THE TOW HAUL LIGHT WAS COMING ON OFTEN. FORD COMPANY TOLD THE LOCAL FORD SERVICE THAT THEY WILL NOT REPLACE THE PARTS FREE AND THE LOCAL FORD SERVICE TOLD US THAT THEY WOULD CUT $400 OFF OF $1700. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360309October 13, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD F-350. WHILE STOPPED WITH HER FOOT ON THE BRAKE PEDAL THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE RPMS INCREASED EXCESSIVELY AND SHE HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE FROM SURGING FORWARD. THE FAILURE ALSO OCCURRED INTERMITTENTLY WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THE EGR COOLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358823October 2, 2010SUSPENSION:REAR
2005 FORD F350 CREWCAB. I TOOK IT TO THE DEALER BECAUSE A FEW PEOPLE TOLD ME THAT WHEN THEY WERE FOLLOWING ME MY TRUCK WAS MAKING DOG TRACKS. IT WAS GOING DOWN THE ROAD CROOKED. I TOOK IT TO THE DEALER AND THEY FOUND I HAD A BROKEN LEAF SPRING IN THE RIGHT REAR OF MY TRUCK. I HAVE NOT MISUSED THIS TRUCK AND CONCERNED ABOUT THE QUALITY AND SAFETY. I JUST WANTED TO REPORT THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10354484September 8, 2010ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 FORD F-350. WHILE TRAVELING 15 MPH THE CONTACT NOTICED THAT THE ENGINE HAD BEGAN TO RUN HOT AND WAS MAKING A WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE HEAD GASKET AND EGR COOLER HAD TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 60000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353663September 3, 2010ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2005 FORD F-350 SUPERDUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS RUNNING HOT. HE DROVE ONTO THE EMERGENCY LANE AND CHECKED THE COOLANT WHICH HE FOUND TO BE VERY LOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,900. UPDATED 12/02/10 *BF THE HEAD GASKET AND EGR VALVE FAILED. UPDATED 12/07/10*JB UPDATED 12/15/10. *LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $9000. TEN DAYS LATER, THE EXHAUST VALVE DROPPED AND WAS COMPLETELY DESTROYED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353698September 3, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD F-350 SUPERDUTY. THE CONTACT STATED THAT WHEN DRIVING, HE EXPERIENCED A TOTAL POWER LOSS. THERE WAS NO ACCELERATION CAPABILITIES. THE VEHICLE WOULD JERK, POP AND CRACK AT TIMES IN THE MOTOR AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP SEVERAL TIMES WHERE THE EGR VALVE WAS REPAIRED, FUEL INJECTORS REPLACED, AND CLEANED THE TURBO COMPONENT. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO GO TO THE DEALERSHIP. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353771September 3, 2010AIR BAGS
TL*THE CONTACT OWNED A 2005 FORD F350. THE CONTACT STATED THAT HE CRASHED INTO A TELEPHONE POLE WHILE DRIVING 35 MPH. THE CONTACT HAD AN AIR BAG ON/OFF SWITCH FOR THE PASSENGER SIDE AIR BAG AND IT WAS IN THE OFF POSITION BUT THE AIR BAG DEPLOYED ANYWAY. THE OWNER WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND WAS DISCHARGED. THE POLICE DID RESPOND AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. FORD WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10353319September 1, 2010FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2005 FORD F-350 SUPERDUTY. WHILE DRIVING AT APPROXIMATELY 5 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THE FUEL INJECTION CONTROL MODULE BURNED OUT. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 37,000. UPDATED 12/21/10*BF UPDATED 12/30/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350748August 20, 2010ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 FORD F350. THE CONTACT STATED THAT THE EGR OIL COOLER FAILED AND NEEDED REPLACING. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE DUE TO THE VEHICLE BEING OUTSIDE OF FACTORY WARRANTY. THE VEHICLE WAS NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344067July 19, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2005 FORD F350 SUPER DUTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE ENGINE LOSS COMPLETE POWER WITH THE ENGINE WARNING LIGHT ILLUMINATED. THERE WAS ALSO A BURNING ODOR OF COOLANT. THE CONTACT ALLOWED THE ENGINE TO COOL; AND WAS ABLE TO START THE VEHICLE THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE EGR VALVES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY THE SERVICE WARRANTY EXCEEDED 30 DAYS OVER THE EXPIRATION AND THEY REFUSED TO HONOR THE REPAIR UNDER THE WARRANTY. AN AUTHORIZED DEALER OFFERED A FIFTEEN PERCENT DISCOUNT TOWARDS THE ESTIMATED REPAIR COST OF THE VEHICLE WHICH WAS APPROXIMATELY $4,000. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 41,800. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342642July 12, 2010ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2005 FORD F-350. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THE SMELL OF COOLANT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EGR OIL COOLER WAS REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 81,000. UPDATED 9/13/10 *CN UPDATED 09/27/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0