Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11308170February 10, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
BOUGHT BRAND NEW, THE FEEL WAS BOUNCY; AT 14,000 MILES MORE BOUNCY IN FRONT END, BY 23,000 MILES THE FULL "DEATH WOBBLE" AT 45 MILES AN HOUR ON A VERY SMALL BRIDGE. THEN EVERY SINGLE TIME YOU DROVE THE TRUCK, THE "DEATH WOBBLE" WOULD HAPPENED, EVERYTIME, EVEN WITH THE LITTLES BUMPS. VERY SCARY AND THE TRUCK IS OUT OF CONTROL WHEN THIS HAPPENS, I WAS ACTUALLY AFRAID TO DRIVE IT BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307974February 9, 2020
STEERING, SUSPENSION, WHEELS
I NOTICED THE STEERING WAS GETTING SLOPPY AT ABOUT 35,000 MILES WHEN DRIVING AT HIGHWAY SPEEDS ON UNEVEN ROAD SURFACES AND GOING OVER BRIDGE JOINTS. TWO NIGHTS AGO I WAS DRIVING AT 57MPH WHEN I CAME OFF A BRIDGE AND THE TRUCK BEGAN TO SHAKE VIOLENTLY CAUSING ME TO SLOW DOWN QUICKLY AND PULL TO THE ROAD SHOULDER TO AVOID BEING REAR ENDED. AT ABOUT 30MPH THE SHAKING SUBSIDED. RESEARCHING THE ISSUE ON LINE HAS LED ME TO BELIEVE I HAVE A TRUCK INFLICTED WITH 'DEATH WOBBLE'. IT WILL BE GOING TO THE DEALERSHIP TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306464February 1, 2020
STEERING, SUSPENSION
WHILE TRAVELING AT 65-70 MPH ON THE HIGHWAY, I DROVE OVER A ROUGH PATCH OF ROAD AND THE STEERING WHEEL AND FRONT END OF THE TRUCK BEGAN TO VIOLENTLY SHAKE. INSTINCTUALLY, I IMMEDIATELY LET OFF THE ACCELERATOR TO SLOW DOWN WHICH SEEMED TO ADD TO THE FORCEFUL SHAKING BY CAUSING THE ENTIRE VEHICLE TO SWAY FROM SIDE TO SIDE. I'M A HEALTHY SIZED 210 LB MAN AND I STRUGGLED TO MAINTAIN CONTROL OF THE STEERING WHEEL TO PREVENT VEERING OFF THE ROAD OR INTO ANOTHER CAR. I MANAGED TO STEER MY WAY TO THE EMERGENCY LANE AND SLOWED DOWN ENOUGH TO WHERE THE SHAKING AND SWAYING STOPPED. ALTHOUGH IT WAS ONLY ABOUT 30 SECONDS IN DURATION, IT SEEMED LIKE AN ETERNITY AND IT WAS BY FAR ONE OF THE SCARIEST MOMENTS IN MY LIFE. AFTER THE INCIDENT TODAY, I DID SOME RESEARCH AND DISCOVERED THIS IS A KNOWN ISSUE WITH SUPER DUTY F-250 & F-350 PICKUP TRUCKS. IT HAS BEEN LABELED THE "DEATH WOBBLE" (YES THAT'S REALLY WHAT ITS CALLED). THANKFULLY, IT WAS ME AND NOT MY TEENAGE SON BEHIND THE WHEEL BECAUSE I THINK TODAY'S INCIDENT WOULD HAVE ENDED MUCH DIFFERENTLY HAD HE BEEN DRIVING! PLEASE ADVOCATE FOR THE CONSUMER AND ISSUE A RECALL REGARDING THIS ISSUE BEFORE IT COSTS SOMEONE THEIR LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306363January 31, 2020
STEERING, SUSPENSION
IT STARTED WITH A SLIGHT SHAKE GOING OVER A SEAM IN THE PAVEMENT AT HIGHWAY SPEEDS. AFTER A FEW THOUSAND MILES IT DEVELOPED INTO A HARD SHAKE THAT WOULD NOT STOP UNTIL YOU WOULD SLOW DOWN BELOW 35 MPH. THE DEALER "FIXED" THIS WITH A STEERING STABILIZER, BUT IT STILL FEELS LIKE IT DID WHEN THE PROBLEM STARTED AND THE DEALER CAN'T REPLICATE THE PROBLEM. PROBABLY BECAUSE I WILL BE OUT OF WARRANTY IN ABOUT 2000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302370January 27, 2020
STEERING, SUSPENSION
WHEN DRIVING AT HIGHWAY SPEEDS AND THE FRONT END HITS A BUMP IN THE ROAD STEERING WHEEL BEGINS AN OSCILLATION THAT CARRIES THROUGH ENTIRE TRUCK. TRUCK NEEDS TO BE SLOWED DOWN TO GET VEHICLE BACK UNDER CONTROL. STARTED HAPPENING AT AROUND 15,000 MILES AND ONLY HAS GOTTEN WORSE WITH TIME. TRUCK NOW HAS 27,000 MILES ON IT. FORD REPLACED A STEERING DAMPENER 1-24-20 BUT TRUCK STILL HAS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301791January 25, 2020
STEERING
I EXPERIENCE VIOLENT STEERING CONTROL ISSUES AT 65MPH TO THE TRUCK STEERS LEFT AND RIGHT AS IF THE TIRES ARE WOBBLING TAKEN IT TO LOCAL DEALERSHIP THAT WAS PURCHASED AT AND TWICE THEY CLAIM TO FIX PROBLEM BUT IT IS NOT THE TRUCK IS VERY DANGEROUS TO DRIVE ON ROUGH ROADS ESPECIALLY IN INCLEMENT WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301197January 22, 2020
STEERING, SUSPENSION, WHEELS
I WAS TRAVELING DOWN THE HIGHWAY IN A STRAIGHT SMOOTH LANE AND OUT OF KNOW WHERE THE TRUCK STARTED SHAKING VIOLENTLY THIS WAS A SCARY EXPERIENCE I SLOWED DOWN AS QUICKLY AS I COULD TO TRY TO STOP IT BUT IT TOOK A BIT TO STOP SHAKING I PURCHASED THIS TRUCK NEW AND HAVE NOT HAD ANY ACCIDENTS ANYTHING LIKE THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299400January 14, 2020
STEERING, SUSPENSION
UPON REACHING SPEEDS AT OR ABOVE 60MPH AND DRIVING ON BUMPY, UNEVEN OR SMALL FISSURES IN THE PAVEMENT, THE VEHICLE'S FRONT WHEELS SHAKE AND WOBBLE VIOLENTLY AND IS AT TIMES VERY DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298006January 8, 2020
STEERING
TWENTY THOUSAND MILES AND FRONT END PARTS ARE WORN CAUSING " DEATH WOBBLE" WHEN HITTING BUMPS AT FREEWAY SPEEDS, SOMETIMES VERY EXTREME SHAKE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297124January 4, 2020
SUSPENSION
EXTREME, UNEXPECTED VIBRATION IN FRONT END AFTER HITTING SMALL IMPERFECTIONS IN THE ROAD AT HIGHWAY SPEEDS THAT REQUIRED EMERGENCY BRAKING TO NEAR COMPLETE STOP IN ORDER TO REGAIN CONTROL OF THE VEHICLE. WOBBLE/VIBRATION IS SO SEVERE THAT FRONT OF VEHICLE SHAKES VIOLENTLY AND REQUIRES EVASIVE DRIVING TECHNIQUES IN ORDER TO MAINTAIN SOME CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296762January 2, 2020
STEERING, SUSPENSION
WHILE DRIVING SOUTH BOUND ON I-15 NEAR CLEARFIELD UTAH I WAS DRIVING NORMAL HWY SPEED OF 65 MPH WHEN I WENT OVER A BRIDGE AND SUDDENLY MY VEHICLE WENT INTO A UNCONTROLLABLE WOBBLE IN ME STEERING. IT FELT LIKE MY TIRE WAS WOBBLING OFF OF THE AXLE. I ALMOST WIPED OUT AN ENTIRE FAMILY NEXT TO ME BUT LUCKILY THE DRIVERS PASSENGER SEEN MY UNCONTROLLABLE TRUCK AN TOOK EVASIVE ACTION. MY TRUCK ONLY HAS 22,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292102December 30, 2019
STEERING
WHEN AT HIGHWAY SPEED AND HITTING A BUMP IN THE ROAD THE STEERING WHEEL WILL SHAKE VIGOROUSLY UNTIL THE TRUCK IS SLOWED DOWN. THIS IS A VERY DANGEROUS SITUATION WHILE AT HIGHWAY SPEEDS. I HAD TAKEN THE TRUCK TO THE DEALER AND I WAS TOLD THAT FORD KNOWS OF THE ISSUE AND CURRENTLY DOESN'T HAVE THE PARTS TO CORRECT THIS ISSUE. A TSB WAS ISSUED, 19-2393 HOWEVER THERE ARE NO PARTS TO CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292172December 30, 2019
STEERING, SUSPENSION
PURCHASED NEW IN WENATCHEE WA. AT LESS THAN 18,000 MILES I NOTICED A FRONT END SHAKE AND BOUNCE WHEN I WOULD DRIVE OVER ANY TYPE OF EXPANSION JOINT IN A BRIDGE. AT AROUND 18,400 IT BECAME A VIOLENT UP AND DOWN BOUNCE SIDE TO SIDE WITH THE STEERING WHEEL BECOMING ALMOST UNCONTROLLABLE. THE LAST TIME IT DID THIS I WAS GOING AROUND A SLIGHT RIGHT HAND CURVE ON THE HIGHWAY AT APPROXIMATELY 55 MILES PER HOUR. THERE WERE MULTIPLE CRACKS IN THE HIGHWAY WHICH A FILLED WITH TAR TO SEAL THEM. AFTER RUNNING OVER THEM THE TRUCK STARTED SHAKING, THE WHEELS WERE VIOLENTLY BOUNCING UP AND DOWN AND IT BOUNCED US INTO THE ONCOMING LANE OF TRAFFIC. I HAD TO LOCK UP THE BRAKES TO STOP THE SHAKING. LUCKILY THERE WERE NO VEHICLES IN THE ONCOMING LANE. TOOK IT TO MY DEALER. THEY EXAMINED IT AND FOUND NEARLY ALL OF THE STEERING AND SUSPENSION COMPONENTS WERE WORN OUT. THIS IS AT 18,000 MILES ON A TRUCK THAT HAS NEVER BEEN DRIVEN ON ANYTHING BUT MAJOR HIGHWAYS. THEY ACKNOWLEDGED THEY HAD TO FIX A FEW ALREADY BUT SAID THEY HAD NEVER SEEN ONE THIS WORN OUT AT SUCH LOW MILEAGE. THEY INSTALLED ALL NEW PARTS. I ASKED IF THE NEW PARTS WERE ANY DIFFERENT THAN THE ONES THAT FAILED, (SUCH AS NEWER BATCH NUMBER), THEY SAID NO. TOOK THE TRUCK HOME. WE HAVE NOW PUT ON ANOTHER 2,000 MILES ON IT AND IT IS STARTING TO DO IT ALL OVER AGAIN. THERE IS NO EXCUSE FOR A PROBLEM LIKE THIS ON ANY VEHICLE MUCH LESS A TRUCK WE PAID CLOSE 70,000 DOLLARS FOR. I HAVE ALL OF THE PAPERWORK FOR THE REPAIRS THEY DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291563December 27, 2019
WHEELS, UNKNOWN OR OTHER
WHEN DRIVING DOWN THE HIGHWAY THE TRUCK WILL START TO SHAKE OTHERWISE KNOW AS THE DEATH WOBBLE. THIS HAS HAPPENED 4 TIMES. TOOK IT INTO THE DEALER AND THEY TOLD ME I NEED NEW TIRES AND NEED A NEW STEERING DAMPER PER TSB-19-2392. THEY SAID IT WOULD BE 400.00 FOR THE PART. MY RUCK IS UNDER WARRANTY AND I PURCHASED THE FORD PROTECTION PLAN. THIS IS NOT SAFE FOR US TO DRIVE. IT SHAKES UNCONTROLLABLE AT FREEWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291226December 26, 2019
STEERING, WHEELS
TRUCK SHAKES UNCONTROLLABLY IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY. VERY UNSAFE. I HAVE A VIDEO TO SUBMIT IT IS VERY HARD TO SHOW SHAKING OFF A TRUCK IN PICTURES. *BF PLEASE SEE ATTACHED VIDEO. I HAVE FILED 6 COMPLAINTS FOR 6 DIFFERENT TRUCKS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291231December 26, 2019
STEERING, WHEELS
THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291009December 24, 2019
STEERING, SUSPENSION
DEATH WOBBLE WHEN HITTING BUMPS AT OR ABOVE 50 MPH. VEHICLE IS ALL STOCK, IT STARTED ABOUT 25K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291106December 24, 2019
STEERING
SEVERE STEERING WHEEL SHAKE ALL OF A SUDDEN WHEN DRIVING TRUCK HAS 30,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290780December 22, 2019
STEERING, SUSPENSION
ON 12/6/2019 WHILE TRAVELLING FROM FORT COLLINS, CO TO CHEYENNE, WY BETWEEN 70 AND 75 MPH, THE TRUCK AND STEERING WHEEL BEGAN SHAKING VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. FORTUNATELY, I WAS IN THE RIGHT-HAND LAND AND WAS ABLE TO PULL TO THE SHOULDER AND SLOW DOWN. THE SHAKING CONTINUED UNTIL I REACHED ABOUT 30 MPH AND THEN IT QUIT. THE TRUCK HAD JUST UNDER 30000 MILES. THE NEXT DAY I WENT TO THE LOVELAND FORD DEALER SERVICE DEPARTMENT TO SCHEDULE REPAIRS FOR THE TRUCK. I WAS INFORMED THAT THE PROBLEM WAS PROBABLY A BAD STEERING DAMPER AND THAT IT NOT CURRENTLY AVAILABLE FROM FORD AND WON'T BE UNTIL THE 1ST QUARTER OF 2020. THEY HAD NO OTHER SUGGESTIONS EXCEPT TO MAKE SURE THE TIRES WERE IN GOOD SHAPE AND PROPERLY INFLATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290428December 20, 2019
SUSPENSION, UNKNOWN OR OTHER
AT 20000 MILES THE TRUCK STARTED DOING THE DEATH WOBBLE. IF I HIT A BUMP ON THE HIGHWAY AT BETWEEN 50 TO 70 MPH THE TRUCK GOES INTO A UNCONTROLLABLE SHAKE AND LOSS OF CONTROL. VERY DANGEROUS . DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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