Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11352030August 29, 2020
STEERING
TRAVELLING ON I-90 IN IDAHO ON 8/22/2020 AT ABOUT 70 MPH VEHICLE WENT INTO A "DEATH WOBBLE". I HAVE EXPERIENCED THESE IN OTHER VEHICLES BUT NOT THIS VIOLENTLY. MY WIFE AND I WERE GOING ON ABOUT A 60 MI. ROUND TRIP. WE EXPERIENCED THIS 4 TIMES TOTAL. I TRIED SLOWING TO 60 MPH BUT IT STILL RE-OCCURED. ANYONE NOT AS STRONG AND EXPERIENCED COULD HAVE LOST CONTROL. PART OF OUR TRIP WAS ON SECONDARY ROADS TRAVELLING AT 60 MPH OR LESS AND DID NOT OCCUR, ONLY ON THE INTERSTATE. IT WAS EXTREMELY VIOLENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348844August 12, 2020
SERVICE BRAKES, STEERING, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2018 FORD F-350. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 45 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THE BRAKES AND POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE UNTIL HE REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO MAC HAIK FORD JACKSON (6130 I-55, JACKSON, MS 39211) AND THE VEHICLE DIAGNOSED WITH CONTAMINATED DIESEL FUEL. THE CONTACT STATED HIS INSURANCE COMPANY SENT AN INSURANCE ADJUSTER TO INSPECT THE VEHICLE AND IT WAS DETERMINED THAT THE FAILURE WAS WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348594August 11, 2020
STRUCTURE:BODY
UNCOMMANDED TAIL GATE OPENING..CONTINUES TO OPEN EVEN AFTER RECALL WAS COMPLETED.. THE CONSUMER STATED WHEN THE TAILGATE WOULD OPEN PERSONAL BELONGINGS WOULD FALL OUT OF THE VEHICLE. SEVERAL DEALERSHIPS WERE UNABLE TO DETERMINE THE FAILURE. AFTER HAVING THE TAILGATE REPAIRED UNDER RECALL, THE FAILURE PERSISTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330697June 24, 2020
STRUCTURE:BODY
TAILGATE CAME OPEN ON ITS OWN YET AGAIN..TOWING A 5TH WHEEL..WAS ABLE TO SEE IT OPEN IN A SHARP TURN AND STOP..CAUSING A TRAFFIC JAM ON HIGHWAY 12. SEVERAL CARS ALMOST HIT EACH OTHER...THIS IS AFTER RECALL WAS COMPLETED .*DT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330542June 24, 2020
STEERING, SUSPENSION
TRUCK HAS HAD ISSUES OF "DEATH WOBBLE" FROM ABOUT 30,000 MILES. AT 63,000 MILES FORD DID THE STEERING DAMPER RECALL. IT DID NOT HELP AT ALL. I AM AFRAID TO DRIVE THE TRUCK, SO IT SITS AT HOME. IT IS AN $80,000 VEHICLE SITTING IN THE DRIVEWAY. IT GETS WOBBLY GOING ABOVE 60 MPH, AND REACTS BAD WHEN BUMPS ARE ENCOUNTERED ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330087June 22, 2020
STEERING, SUSPENSION, WHEELS
THIS VEHICLE VIOLENTLY SHAKES AFTER HITTING A GROOVED SURFACE OR A SMALL BUMP IN THE ROAD. THE SHAKING TAKES A GREAT DEAL OF POWER TO BRING THE VEHICLE BACK UNDER CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330091June 22, 2020
STEERING, SUSPENSION, WHEELS
THIS VEHICLE VIOLENTLY SHAKES AFTER HITTING A GROOVED SURFACE OR A SMALL BUMP IN THE ROAD. THE SHAKING TAKES A GREAT DEAL OF POWER TO BRING THE VEHICLE BACK UNDER CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330252June 22, 2020
STRUCTURE:BODY
TAILGATE OPENED ON ITS OWN...TOWING 5TH WHEEL TRAILER...THIS IS SECOND TIME SINCE TAILGATE RECALL WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328034June 9, 2020
STRUCTURE:BODY
LOSE OF CONSTRUCTION MATERIAL ON HIGHWAY ..DUE TO UNCOMANDED TAILGATE OPENING.. TAILGATE COMES OPEN ON ITS OWN...THIS IS AFTER RECALL WAS COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326899June 1, 2020
STEERING, SUSPENSION
VEHICLE HAS UNDER 29,000 MILES. VEHICLE DOES NOT TOW HEAVY LOADS NOR COME CLOSE TO ITS RATED CAPACITY FOR USE AS A 1 TON. TODAY JUNE 1ST 2020 AT 50MPH ON SIDE ROAD I DROVE OVER A TRANSITION BETWEEN OLD ASPHALT AND NEW ASPHALT, A SMALL BUMP, THE TRUCK FRONT END STARTED SHAKING. ALL CONTROL OF THE FRONT END WAS LOST. I COASTED U TILL THE PROBLEM STOPPED I DROVE ANOTHER 4 MILES HOME. SEARCHED THE INTERNET. LEARNED OF THE DEATH WOBBLE. I REPEATED THE DRIVE UNDER THE SAME CONDITIONS. AT THE SAME SPOT THE TRUCK DID THE EXACT SAME LOSS OF CONTROL DEATH SHAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325740May 24, 2020
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
MY 2018 F-350 HAS A UNCONTROLLABLE WOBBLE IN THE FRONT END, THE FORD DEALER HAS REPLACED THE STEERING STABILIZER, BUT THAT DIDN'T SEEM TO HELP. FEELS LIKE THE WHEELS ARE FALLING OFF, THE VEHICLE DOESN'T FEEL SAVE TO DRIVE. IT SEEMS TO HAPPEN AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323970May 9, 2020
WHEELS
EXTREME CORROSION AROUND THE VALVE STEM CAUSING THE TIRES TO GO FLAT. NOW HAVE THE 7TH FLAT TIRE ON A TRUCK WITH ONLY 15,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320957April 13, 2020
WHEELS
THE ALUMINUM WHEELS ON THIS TRUCK KEEP LOSING AIR PRESSURE DUE TO GALVANIC CORROSION BETWEEN THE ALUMINUM WHEELS AND STAINLESS STEEL VALVE STEMS. PRESTIGE FORD IN GARLAND TEXAS REPLACED DEFECTIVE STEM WITH THE LIKE PART IN JANUARY 2020. I NOW HAVE A SECOND WHEEL WITH THE SAME ISSUE. FORD HAS A CURRENT TSB REGARDING THIS ISSUE BUT HAS TAKEN THE STANCE OF NO REPAIR UNLESS THE STEM FAILS. THIS TRUCK HAULS A 16,000 POUND TRAILER AND A TIRE FAILURE MAY CAUSE LOSE OF CONTROLS WITH INJURY OR DEATH. DUE TO SAFETY ISSUES THE NTHSA SHOULD MAKE THIS A MANDATORY RECALL BEFORE SOMEONE GET HURT OR THERE IS A LOSS OF LIFE FROM AN ACCIDENT THAT COULD BE AVOIDED BY FORD DOING THE RIGHT THING.*DT CONSUMER STATED CORROSION IS HAPPENING DUE TO DISSIMILAR METALS CONTACTING WHICH IS KNOWN AS GALVANIC CORROSION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320261April 5, 2020
STEERING, SUSPENSION
ON APRIL 4, 2020 WHILE DRIVING ON THE FREEWAY AT THE SPEED LIMIT OF 70 MPH, I TRAVELED OVER AN OVERPASS THAT HAD A SMALL LIP TYPE BUMP. THE TRUCK HIT THE SMALL BUMP AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY SO THAT I HAD TROUBLE HOLDING ON TO THE STEERING WHEEL. I IMMEDIATELY APPLIED BRAKE PRESSURE AND THE TRUCK VEERED HALFWAY INTO THE LANE NEXT TO ME CAUSING A VEHICLE TO SOUND ITS HORN AND TAKE EVASIVE ACTION. THE TRUCK FINALLY SETTLED DOWN AT APPROXIMATELY 40 MPH AS I WENT HALFWAY OFF THE SIDE OF THE HIGHWAY. MANY ARTICLES IN THE CAB OF THE TRUCK WERE DISLODGED INCLUDING A COFFEE CUP, READING GLASSES. THIS TRUCK HAS 22,000 MILES ON IT, HAS HAD ALL RECOMMENDED MAINTENANCE DONE IN ACCORDANCE WITH THE OWNERS MANUAL. THIS INCLUDES TIRE ROTATION AND REGULAR TIRE PRESSURE CHECKS. THERE HAVE BEEN NO MODIFICATIONS TO THIS TRUCK, IT IS EXACTLY AS IT CAME FROM THE FACTORY. I AM A RETIRED FIREFIGHTER WITH DECADES OF EMERGENCY VEHICLE DRIVING TO MY CREDIT WITH NO ACCIDENTS. I TRULY FELT IN DANGER AND ATTRIBUTE THE SAFE OUTCOME OF THIS EPISODE TO MY PROFESSIONAL EMERGENCY VEHICLE DRIVER TRAINING SKILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317607March 11, 2020
STEERING, WHEELS, UNKNOWN OR OTHER
I FIRST HAD A DEATH WOBBLE AT 9000 MILES. I WAS UNSURE OF WHAT HAPPENED, THOUGHT I HIT SOMETHING OR BLEW A TIRE AT 60 MPH. AFTER THE FIRST TIME IT DIDN'T HAPPEN FOR ANOTHER YEAR. AT 15000 MILES IT BECAME MORE AND MORE RECURRING AND I STARTED ASKING AROUND AND HEARD OF THE DEATH WOBBLE. IT HAPPENS WHEN YOU ARE DRIVING AT SPEEDS OF GREATER THAN 50 MPH AND IS SUCH A VIOLENT SHAKE IT MAY PUT YOU INTO ANOTHER LANE. YOU CAN NOT DRIVE THROUGH IT AND MUST SLOW DOWN TO UNDER 25 MPH. THE LAST TIME I HAD TO HIT MY BREAKS ON A FREEWAY WITH A SEMI BEHIND ME GOING 70 MPH AND NEARLY WAS REAR ENDED OR CAUSING A HUGE CRASH. I WAS TERRIFIED TO DRIVE IT AND FORTUNATE ENOUGH TO HAVE A COMPANY VEHICLE TO USE AS MY DAILY COMMUTER. I CONTACTED MY DEALER AND THEY HEARD OF IT AND SCHEDULED AND ORDERED PARTS FOR THE REPAIR. I SINCE HAVE HAD IT REPAIRED ON A BRAND NEW TRUCK WITH 16000 MILES. THEY INFORMED ME THIS SHOULD FIX IT BY REPLACING THE STABILIZER. REALLY? HOW DID IT WEAR OUT SO QUICKLY, I FEEL THIS IS A BIGGER PROBLEM AND THIS IS ONLY A SIMPLE FIX TO THE SITUATION TO GET ME ANOTHER 10000 MILES. DONT HIT ANY ROUGH BUMPS OR IT WILL HAPPEN TO YOU WAS MY WORRY AND BEING REAR ENDED OR THROWN INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311724February 26, 2020
STEERING
AT SPEEDS BETWEEN 50-75 UPON HITTING A BUMP ON THE PAVEMENT THE TRUCKS FRONT AXLE SHAKES VIOLENTLY AND CAUSES LOSS OF CONTROL AND FORCES RAPID DECELERATION TO REGAIN CONTROL. AT FIRST I ATTRIBUTED IT TO NORMAL BUMP STEER WITH SOLID FRONT AXLE BUT THERE IS OBVIOUSLY A DESIGN PROBLEM. TRUCK ONLY HAS 19,000 MILES AND HAS BEEN DOING SINCE 16,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311479February 25, 2020
STEERING, SUSPENSION
DRIVING ON HIGHWAY ANY SPEED 55MPH-80MPH, HIT A ROUGH PATCH IN THE ROAD AND THE "DEATH WOBBLE" BEGINS. THE ONLY WAY TO REGAIN CONTROL OF THE VEHICLE, IS TO SLAM ON THE BRAKES. VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311209February 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
YOU DID A RECALL FOR THE TAILGATE OPENING BECAUSE OF MOISTURE IN A SENSOR BUT YOU STILL HAVE NOT DONE A RECALL FOR THE TAILGATE OPENING DUE TO THE KEY FOB. YOU SAY ALL THE DAMAGE THAT CAN BE CAUSED SHOULD THE TAILGATE OPENING WHILE PULLING A TRAILER. IF YOU HAVE THE KEY FOB IN YOUR POCKET IT CAN BUMP THE TAILGATE OPEN BUTTON TWICE (JUST WHILE WALKING) AND OPEN THE TAILGATE. THIS NEEDS TO BE ABLE TO BE DISABLED. THE DAMAGE POSSIBILITY IS IDENTICAL. PLEASE GET THIS CORRECTED. SHOULD IT COME OPEN IN MY YARD WHILE I AM WORKING AND COMES DOWN ON MY GRANDDAUGHTERS HEAD IT COULD BE DEADLY. PLEASE CORRECT THIS. I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310857February 23, 2020
STEERING, SUSPENSION
I WAS DRIVING ON THE INTERSTATE ABOUT 75 MPH AND HIT A BUMP AND THE FRONT END STARTED SHAKING UNCONTROLLABLY (THE 'DEATH WOBBLE') AND WOULDN'T STOP UNTIL I SLOWED TO ABOUT 40 MPH. THIS HAS HAPPENED 3 TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308784February 12, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING THE SPEED LIMIT ON THE FREEWAY AND HITTING A "ROUGH" PATCH, THE TRUCK'S WHEELS THEN BEGIN SHAKING, CAUSING THE WHOLE TRUCK TO VIOLENTLY SHAKE. THERE IS A SIGNIFICANT LOST OF CONTROL OF THE VEHICLE. THE SHAKING WON'T SUBSIDE TO REGAIN CONTROL UNTIL THE SPEED DROPS BELOW 50 MPH OR LOWER. THE VEHICLE HAS VERY LIMITED RESPONSE TO TURNING WHEN THE SHAKING IS HAPPENING. THIS SEEMS TO BE SIMILAR TO WHAT I'VE HEARD DESCRIBED AS A "DEATH WOBBLE". THIS HAPPENS WHILE DRIVING STRAIGHT AND MAINTAINING SPEED (I.E. NOT TURNING OR ACCELERATING OR DECELERATING). THIS HAS HAPPENED PERIODICALLY, BUT ALWAYS AFTER A CHANGE IN SURFACE (EXPANSION JOINT, POTHOLE, UNEVEN SURFACE). I HAVE DRIVEN OVER THE SAME SPOT WITH OTHER VEHICLES, INCLUDING A FORD EXCURSION, AND CANNOT REPLICATE IT. IT SEEMS TO BE SPECIFIC TO THIS GENERATION OF THE SUPER DUTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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