Ford F-350 Complaints (2001)

318 consumer complaints on file.

#10181952February 8, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
FORD F350 SUPER DUTY XLT LARIAT 7.3L POWERSTROKE DIESEL 2001 MODEL MY TRUCK HAS A FACTORY INSTALLED ENGINE BLOCK HEATER, WHICH I HAVE TO USE TO GET IT TO START ON COLD MORNINGS. AT 7:15AM, I WAS TALKING TO MY WIFE ON OUR CORDLESS PHONE & IT WENT DEAD. AFTER SOME SEARCHING, I FOUND OUT THAT THE CIRCUIT BREAKER HAD TRIPPED. THIS CIRCUIT BREAKER POWERS THE WALL THE PHONE BASE STATION WAS PLUGGED INTO, AND THAT WALL IS SHARED WITH THE GARAGE. AFTER SOME MORE SEARCHING, I COULD NOT LOCATE THE SHORT THAT CAUSED THE TRIP AND I RESET THE BREAKER. IT TRIPPED AGAIN. I HAD TO TAKE MY DAUGHTER TO SCHOOL, SO I FIGURED I WOULD WAIT AND LOOK SOME MORE WHEN I CAME HOME. I OPENED MY GARAGE DOOR TO FIND MY TRUCK ON FIRE. THE PLUG FOR THE ENGINE BLOCK HEATER HAD SHORTED OUT, MELTED & CAUGHT FIRE....THIS CAUGHT MY TRUCK ON FIRE. THE BACK SIDE OF THE PLUG HAD MELTED AND THE WIRE HAD BURNED AND BECOME DISCONNECTED. NO OTHER PART OF THE WIRE WAS DAMAGED....ONLY THE PLUG. I CALLED FORD, AND THEY SAID THAT IT WAS NOT PART OF A RECALL & THE COULD DO NOTHING FOR ME. MY CONCERN IS THAT, OTHER THAN FEELING A LITTLE "PUT OUT" AT THE SITUATION & HOW I WAS TREATED BY FORD, WHAT IF I HAD PULLED MY TRUCK AS FAR FORWARD AS I USUALLY DO.....THERE IS AN ORNAMENTAL PINE TREE AT THE CORNER OF MY HOUSE......AND THE FLAMING MOLTEN PLASTIC FROM MY TRUCK HAD DRIPPED ON THE PINE NEEDLES & CAUGHT THE PINE TREE ON FIRE........THIS WOULD HAVE ENGAGED MY HOME. AND, WHAT IF IT HAD HAPPENED AT NIGHT & I HAD NOT PUT IT OUT RIGHT AWAY. I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. BY THE WAY, THE PLUG ON MY ENGINE BLOCK HEATER HAS ALWAYS BEEN WARM TO THE TOUCH WHEN PLUGGED IN. I HAVE NEVER HAD A DIESEL BEFORE & ASSUMED THIS WAS NORMAL DUE TO THE AMOUNT OF ELECTRICAL CURRENT THAT THE HEATER PULLED, AND THE MECHANIC SAID THIS WAS TRUE. MY NEW ENGINE BLOCK HEATER WORKS JUST FINE & THE PLUG IS NOT WARM TO THE TOUCH. OBVIOUSLY, IT WAS DEFECTIVE FROM THE TIME I BOUGHT IT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181412February 2, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPARK PLUG BLOWN OUT FROM THREADED POSITION IN ENGINE HEAD WHILE ENGINE RUNNING DUE TO PRODUCT DEFECT. SPARK PLUG AND SPARK COIL PACK LEFT "FLOATING" IN ENGINE COMPARTMENT CREATES A VERY DANGEROUS ENGINE COMPARTMENT FIRE CONDITION AS VACATED AND OPEN SPARK PLUG HOLE BEING INJECTED WITH COMBUSTIBLE(GAS) IS SUSCEPTIBLE TO ENGINE COMPARTMENT AND SPARK PLUG COIL PACK STILL PRODUCING SPARK. WHEN FORD WAS CONTACTED CONTACTED THEY INDICATED THIS WAS A KNOWN PRODUCT DEFECT AND DRIVING THE VEHICLE WAS DANGEROUS AS A RESULT. THEY INDICATED THEY ARE WELL AWARE OF THIS SITUATION AND IT'S FREQUENCY OF OCCURRENCE. THERE IS A CLASS ACTION LAWSUITS PENDING IN (CA.) ON THIS VERY SAME ISSUE. MY VEHICLE WAS TOWED TO DEALERSHIP, FORD AUTOSERVE, TILTON NH 03276, FOR REPAIR. REPAIR COSTS WERE NOT COVERED BY FORD. REGIONAL FORD REP CONTACTED FOR FOLLOWUP, BUT HE NEVER RETURNED REQUESTED PHONE CALL TO DISCUSS SAFETY CONCERNS AND REPAIR COSTS. FORD REPAIR INVOICE #[XXX] CUSTOMER #[XXX] VEHICLE 2001 FORD F350 SUPER DUTY. V8 VIN[XXX]. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177174December 28, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
(1) ON 13 DEC 06 TRUCK (APPROXIMATELY 57000 MILES ON VEHICLE) QUIT RUNNING ON MAIN ARTERY, NO LEADING SYMPTOMS (2) HAD TRUCK SERVICED AT BLACK FOREST AUTO CENTER (LOCAL) AND REPLACE CPS- CAM POSITIONING SENSOR (3) TRUCK RUNS FINE...THIS IS THE SECOND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173425November 14, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WITHOUT WARNING THE ENGINE, WHILE RUNNING, WILL BLOW A SPARK PLUG OUT OF THE CYLINDER HEAD. AFTER THE SPARK PLUG IS BLOWN OUT OF THE HEAD THE TRUCK IS NOT DRIVABLE. THIS IS THE SECOND TIME THAT THE TRUCK HAS DONE THIS. WITHOUT EXTENDED INSURANCE THE COST WOULD HAVE BEEN APPROX. $5,000 VS. $100 DEDUCTIBLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173164November 10, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
HIGH PRESSURE OIL PUMP SPRAYING OIL ALL OVER THE ROAD UNTIL VEHICLE QUIT RUNNING. FIRST TIME WAS AROUND 10,000 MILES- THEY PUT AND O-RING IN THIS TIME AND WITH IN ANOTHER 10,000 MILES IT DID IT AGAIN- THIS TIME THEY REPLACED THE PUMP AND IT LASTED UNTIL VEHICLE HAD 36,000 MILES AND IT DID IT AGAIN - THEY REPLACED THE O-RINGS AGAIN AND THIS TIME IT MADE IT TILL IT HAD 68,000 MILES AND IT DUMPED ABOUT 15 QUARTS OF OIL ON THE ROAD AGAIN. THIS TIME THE OIL PUMP BLEW APART. THIS IS 4 TIMES THIS VEHICLE HAS DONE THE SAME THING. THIS OIL PUMP IS WHAT MAKES THE FUEL GO TO THE CYLINDERS AND KEEPING THE ENGINE RUNNING, NO OIL PRESSURE AND THE ENGINE SHUTS DOWN IN THE MIDDLE OF THE ROAD WITHOUT WARNING. I HAVE MECHANIZED FOR 20 YEARS WITH UPS AND HAVE A KNOWLEDGE OF ENGINES AND HOW THEY WORK. THE ISSUE WITH THIS VEHICLE IS THAT IT DUMPS OR SPRAYS OIL ALL OVER THE ROAD AND ALL UNDER THE VEHICLE WHICH COULD CAUSE THE VEHICLE ITSELF OR SOMEONE FOLLOWING TO WRECK IN THE OIL , OR SOMEONE RUN INTO THE BACK OF THE VEHICLE WHEN IT QUITS. FOUR TIMES WITH THE SAME PROBLEM AND FORD WOULD NOT HELP WITH THE COST OF REPAIRS THE LAST TIME. THIS IS A PRE-EXISTING PROBLEM THAT NEVER HAS BEEN FIXED THE FIRST TIME IN THE SHOP. THIS HIGH PRESSURE OIL PUMP IS WHAT MAKES THE FUEL INJECTORS OPERATE. NO OIL PRESSURE AND THE INJECTORS WILL NOT OPERATE AND THE ENGINE QUITS WITHOUT WARNING. I HAVE HAD THE OIL ALL UNDER THE VEHICLE AND ALL OVER THE REAR TIRES. I ALSO MENTIONED TO THE DEALER AFTER THE 3RD TIME THAT IF A MOTORCYCLE GOT BEHIND ME THAT HE WOULD HAVE PROBLEMS CONTROLLING HIS RIDE. I CAUGHT THE PUMP LEAKING BEFORE IT QUIT THAT ONE TIME. FOUR TIMES WITH 68,000 MILES IS NOT A SAFE RECORD WITH PUTTING ABOUT 3 GALLONS OF OIL ON THE ROAD EACH TIME THIS HAPPENS. ALSO CONSIDER THE ENVIRONMENTAL EFFECTS OF DUMPING OIL EVERYWHERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172310October 31, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT CENTER SEAT BELT ON MY VEHICLE, THE PLASTIC COVER FOR THE SEAT BELT LATCH CAME OFF AND THE SEAT BELT CAME OUT OF THE LATCH, MAKING IT UNSAFE FOR CENTER SEAT PASSENGER TO SIT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170313October 9, 2006
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
THE FLOOR-MOUNTED MANUAL SHIFT LEVER (FORD PART NUMBER F81A-7K387-AA) BROKE OFF AS THE TRUCK WAS BEING MANUVERED THROUGH A PARKING LOT. FORTUNATELY THIS DIDN'T OCCUR AS THE VEHICLE WAS BEING DRIVEN ONTO THE EXPRESSWAY ONRAMP. WHEN IT BROKE, CONTOL OF THE VEHICLE WAS LOST. EXAMINING THE SHIFT LEVEL, AT ITS BASE TWO BOLTS MOUNT IT TO A FLANGE COMING OUT OF THE TRANSMISSION, THE LEVEL SHEARED AT THE TOP BOLT, COMING COMPLETELY UNATTACHED TO THE TRANSMISSION FLANGE, MAKING SHIFTING THE TRANSMISSION IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170113October 6, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2001 FORD F350 7.3 DIESEL. TRUCK STALLS WITHOUT WARNING CAUSING LOSS OF POWER, POWER STEERING AND BRAKES. HAS HAPPENED 3 TIMES IN LAST 7 DAYS. I LOST CONTROL OF TRUCK AND HIT A CURB FROM STALL. READ ON INTERNET TO REPLACE CAM SENSOR. I REPLACED SENSOR ON 10/6/06 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169439September 27, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT*: THE CONTACT STATED AN ODOR OF EXHAUST WAS DETECTED. THE VEHICLE WAS PULLED OVER AND EXHAUST WAS LEAKING BETWEEN THE ENGINE HEAD AND MANIFOLD UNDER THE HOOD. THE DEALERSHIP DETERMINED THE MANIFOLD BOLTS SHEERED OFF DUE TO HEAT. NEW BOLTS NEEDED TO BE DRILLED ON THE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167918September 11, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THERE IS A SEAT BELT RECALL FOR MY VEHICLE A 2001 FORD F-350 MANUFACTURED IN THE KENTUCKY TRUCK PLANT. THE RECALL NUMBER IS 01V227001. I HAVE TALKED TO MY LOCAL FORD DEALER ANTELOPE VALLEY FORD, AND TO FORD CUSTOMER CARE. THEY BOTH TELL ME THERE IS NO SUCH RECALL. MY FRONT PASSENGER SEAT BELT IS CONTINUALLY FAILING TO REMAIN LATCHED, AND FORD IS NOT WILLING TO REPAIR THE ITEM UNDER THE RECALL NOTICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166765August 28, 2006
STEERING
DT*: THE CONTACT STATED A SNAP WAS HEARD WHILE MAKING A LEFT TURN AT 10 MPH, AND THE VEHICLE LOST ALL MEANS OF STEERING. THE VEHICLE JUMPED A CURVE AND LANDED IN BUSHES BEFORE THE BRAKES COULD BE APPLIED. THE INCIDENT OCCURRED DURING DRY AND FLAT ROAD CONDITIONS. UPON INSPECTION, THE CONTACT NOTICED THE STEERING BOX SHAFT THAT THE PITMAN ARM WAS ATTACHED TO HAD SNAPPED IN HALF. THE FAILURE WAS PERMANENT. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166512August 25, 2006
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT GENERAL TIRE ON RIGHT FRONT OF 2001 FORD F350 HAD BELT/PLY SEPARATION WHEN DRIVING 65 MPH ON INTERSTATE 76. APPROXIMATELY 10 INCH FLAP TORE FENDER INNER-LINER LOOSE PULLING IT UP ON TOP OF TIRE AND DAMAGING THE FENDER. FRONT TIRES REPLACED WITH GOODYEAR TIRES. HAVE OLD TIRES AND PICTURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166903August 22, 2006
TIRES
2001 FORD F-350 LEFT FRONT TIRE BLEW OUT. *KB AFTER THE BLOW OUT, THE CONSUMER CROSSED THE LEFT LANE AND STRUCK A CONCRETE DIVIDER WALL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10165154August 10, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TAKEN TO THE DEALERSHIP WHO WAS UNABLE TO DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164091August 1, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I HAVE A 2001 F-350 WITH CAPTAIN CHAIR SEATS. THE SEAT BELTS DO NOT STAY LATCHED. I LOOKED ON THE INTERNET AND FOUND THAT THERE IS A RECALL FOR THE SEAT BELTS. MY VIN NUMBER IS NOT ON THIS RECALL LIST. HOW DO I GET MY SEAT BELTS REPAIRED?? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161893July 8, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, UNKNOWN OR OTHER
CPS FAILURE ON A FORD DIESEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161858July 7, 2006
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY F-350 SUPER DUTY DIESEL SUDDENLY SHUT DOWN WHILE DRIVING DURING RUSH HOUR WITHOUT ANY WARNING, LOSING TOTAL POWER: POWER STEERING AND BRAKES. NOT BEING ABLE TO MOVE IT DUE TO TRAFFIC AND SINCE IT WOULDN'T START POLICE WERE NOTIFIED SO THAT AN ACCIDENT WOULD NOT OCCUR. EVENTUALLY IT WAS TOWED TO A NEAR BY PARKING LOT AND THEN TOWED DIRECTLY TO THE DEALER WHERE THEY NOTIFIED ME THAT MY CAM SENSOR WAS BAD AND NEEDED TO BE REPLACED. NOT THINKING MUCH OF IT A FEW DAYS LATER SOMEONE TOLD ME THAT THEY ARE KNOWN FOR GOING BAD AND I HAD BETTER KEEP ONE IN MY GLOVE BOX AS A SPARE OR I MIGHT FIND MYSELF STRANDED AGAIN. THIS CONCERNS ME SINCE MY WIFE SOMETIMES DRIVES IT AND WE HAVE 3 CHILDREN, NOT TO MENTION THAT IT COST ME $420.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161668July 6, 2006
TIRES:TREAD/BELT
IN REGARDS TO: WILDERNESS A/T 265/75 16 ROL TIRES I HAVE EXPERIENCED A TREAD SEPARATION ON ONE OF THE TIRES ON MY 2001 FORD F-350 4X4 (55K MILES). WHILE TRAVELING BETWEEN MY HOME AND COLUMBUS, OHIO ON JULY 3, 2006, THE TREAD ON THE LEFT FRONT TIRE OF MY TRUCK SEPARATED FROM THE CASING. FORTUNATELY, I HAD PERCEIVED A PROBLEM DUE TO INCREASED VIBRATION AND HAD LOWERED MY SPEED AND WAS TRAVELING IN THE RIGHT HAND LANE. WHEN THE TIRE FAILED, I WAS ABLE TO PULL SAFELY OFF THE HIGHWAY WITH NO DAMAGE TO MY TRUCK OR FAMILY. I AM, HOWEVER, QUITE CONCERNED ABOUT THE REST OF THE TIRES ON MY TRUCK. HONESTLY, WHEN THE WHOLE EXPLORER MESS WAS GOING ON, I INSISTED THAT THE ISSUE WAS DUE TO IMPROPERLY MAINTAINED TIRES, AND OWNER NEGLECT. I LOOKED AT IT AS A LITIGIOUS SOCIETY LOOKING FOR SOMEONE TO BLAME AND SUE. WELL, MY THOUGHTS HAVE CHANGED CONSIDERABLY. I AM A CAR GUY. I AM DILIGENT WITH THE CARE OF MY VEHICLES, AND THEIR MAINTENANCE. I ROUTINELY CHECK MY TIRE PRESSURES (MY AIR COMPRESSOR AND DIGITAL PRESSURE GAUGE ARE SITUATED RIGHT NEXT TO MY GARAGE DOOR SO I DON'T EVEN HAVE TO LOOK FOR THEM). I HAVE OWNED AUTOMOBILES FROM MOST EVERY MANUFACTURER, INCLUDING SIX FORD TRUCKS SEVERAL OF THOSE ON FIRESTONE TIRES. I HAVE NEVER HAD A TIRE FAILURE WHILE OUT ON THE ROAD, AND THE MODE OF FAILURE OF THIS TIRE IS ESPECIALLY FRIGHTENING. LIKE I SAID, THE GOOD NEWS IS THAT NOTHING MORE THAN THE TIRE WAS DAMAGED, THE BETTER NEWS FOR FIRESTONE IS THAT I HAVE A TIRE THAT YOU CAN SURELY DO A FAILURE ANALYSIS ON, BECAUSE IT STILL HAS AIR IN IT, AND THE TREAD IS STILL PARTIALLY ATTACHED. THE BAD NEWS IS THAT NO ONE (FORD/FIRESTONE RETAILER) IS INTERESTED IN ACCEPTING RESPONSIBILITY. I CAN ASSURE YOU, THIS IS A TIRE ISSUE. PLEASE ADVISE ME ON HOW TO PROCEED, AS I AM CERTAIN THAT FIRESTONE/BRIDGESTONE IS INTERESTED IN MAKING THIS RIGHT. I LOOK FORWARD TO HEARING FROM YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161535July 5, 2006
TIRES:TREAD/BELT
TRAVELING ON HIGHWAY ABOUT 70 MPH WITH MY 2001 FORD F350 WITH PASSENGERS AND NO TRAILER. SUDDENLY LOST CONTROL OF TRUCK. REGAINED CONTROL AND PULLED OVER. DISCOVERED FIRESTONE STEELTEX R4S TREAD SEPARATED AND WRAPPED AROUND AXLE WITH TIRE STILL INFLATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158812June 1, 2006
TIRES:TREAD/BELT, TIRES
TIRE FAILURE: TREAD SEPARATION ON FIRESTONE STEELTEX RADIAL R4S SIZE LT265/75 R16, LOAD RANGE E. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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