Ford F-350 Complaints (2014)

98 consumer complaints on file.

#11052068December 3, 2017
AIR BAGS
SHORTLY AFTER BUYING 2014 SUPERDUTY F350 CREW CAB DIESEL USED TRUCK IN JUNE 2017, AIRBAG LIGHTS STARTED COMING ON AND OFF. WAS TOLD THEY AIRBAGS NOT ACTIVATE IF WE WERE IN ACCIDENT. DEALER WHO SOLD IT TO US DID NOT OFFER ANY HELP, DEALER NEAR US COULD NOT LOCATE PROBLEM SINCE AIRBAG LIGHTS WENT OFF AND ON COULD NOT LOCATE ISSUE, TRIED REPLACING DRIVER SIDE MODULE, NO LUCK. MONTHS LATER DEALER TRACED PROBLEM BY REMOVING STEERING WHEEL AND AIRBAG, AND REPLACING THE "SLIDING CONTACT". WE HAD TO DRIVE TRUCK 5 MONTHS WITHOUT THE SAFETY OF AIBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012009August 1, 2017
ENGINE
I PURCHASED THIS PICKUP 3 MONTHS AGO, AND THE ENGINE LIGHT IS ON. THE FORD DEALER HAS BEEN WORKING ON IT WEEKLY, EVEN TALKING WITH ENGINEERS FROM FORD, BUT IT STILL COMES ON AFTER RESETTING. THEY HAVE REPLACED THE COMPUTER, WIRING AND SENSOR BUT IT STILL SHOWS THE SAME CODE. THE LIGHT COMES ON WHETHER I'M TOWING OR NOT GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993901June 8, 2017
STEERING, SUSPENSION
AT HIGHWAY SPEED I HIT A BUMP ON THE FREEWAY. THE FRONT END OF THE TRUCK IMMEDIATELY BEGAN TO SHUDDER VIOLENTLY AND UNCONTROLLABLY. I REMOVED MY FOOT FROM THE ACCELERATOR AND COASTED ONCE THE VEHICLE SPEED REDUCES TO ABOUT 45MPH THE SHUDDER STOPPED. THIS HAS HAPPENED BEFORE BUT ONLY LASTS 1 OR 2 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981329April 28, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT WATER IN THE FUEL FILTER CAUSED THE FUEL PUMP TO FAIL. AS A RESULT, METAL SHAVINGS WERE SENT THROUGHOUT THE FUEL SYSTEM AND CAUSED THE VEHICLE TO STALL. THE FUEL PUMP, FILTER, AND INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT HIS PHONE CALL TO THEM WOULD ALSO BE FILED WITH NHTSA AND FTC. THE MANUFACTURER ALSO DENIED THE CONTACT'S WARRANTY AND INSTRUCTED HIM TO BILL HIS INSURANCE COMPANY FOR THE REPAIRS. THE DEALER WAS MADE AWARE OF THE MANUFACTURER'S STATEMENT AND STATED THAT FORD SHOULD BE COVERING THE REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948705January 31, 2017
ENGINE
MY NEWER P/U JUST OUTSIDE OF WARRANTY IS LEAKING FROM THE RADIATOR. SEEMS TO BE ON ONGOING ISSUE WITH THE 6.7 L ENGINE. FORD WILL NOT STAND BEHIND THEIR PRODUCT AND ASSIST WITH THE LARGE COST OF FIXING. FORD DEALERSHIP TOOK A LOOK AT IT AND SAYS IT NEEDS A NEW RADIATOR. THIS SHOULD NOT BE HAPPENING AROUND 40K MILES. JUST A FEW DROPS ON THE GROUND EACH DAY ON THE GARAGE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939004January 1, 2017
UNKNOWN OR OTHER
THIS VEHICLE IS EQUIPPED WITH AUTOMATIC HEADLIGHTS. REGARDLESS OF SWITCH POSITION, THE INSTRUMENT CLUSTER LIGHTS STAY OFF WHEN THE SENSOR DETECTS ANY DAYLIGHT AT ALL. THE DESIGN OF THE DASH MAKES SEEING THE SPEEDOMETER EITHER EXTREMELY DIFFICULT OR IMPOSSIBLE, ON OVERCAST DAYS AND IN LOW LIGHT SITUATIONS. THIS IS A KNOWN ISSUE, BUT THE MANUFACTURER DOES NOT ACKNOWLEDGE IT AS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929548December 2, 2016
FUEL/PROPULSION SYSTEM
ENG LIGHT CAME ON SAID THE TRUCK WAS NOT GOING TO BE ABLE TO GO OVER 50 MI. HR THEN AFTER A WHILE IT SAID IT WOULD ONLY RUN AT AN IDLE. THIS IS VERY DANGEROUS ON A INTERSTATE HIGHWAY WHERE VEHICLES ARE GOING 70-80 MI. HR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893771August 6, 2016
STEERING, SUSPENSION, WHEELS
THE PICKUP TRUCK WAS PURCHASED BRAND NEW FROM THE DEALERSHIP, AND IT IS INHERENT TO WHAT IS KNOWN AS THE "DEATH WOBBLE." THIS MAINLY HAPPENS WHEN THE VEHICLE IS ON THE HIGHWAY GENERALLY WHILE IN THE SPEED BETWEEN 55 AND 60 MPH, DURING A COURSE OF SLIGHT TURN EITHER TO THE RIGHT OR TO THE LEFT WHEN IMPACTED BY A SLIGHT BUMP, THE TRUCK GOES INTO A VIOLENT SHAKING. THE ATTEMPT OF APPLYING THE BRAKES WOULD MAKE THE SYMPTOMS WORSE. THE ATTEMPT OF INCREASING SPEED WOULD AGAIN MAKE THE SYMPTOMS WORSE. STEERING IS ALMOST NONE EXISTENT AS THE STEERING WHEEL IS SHAKING PROFUSELY. FORD MANUFACTURER IS AWARE OF THIS ISSUE, YET NO RESOLUTION BY THEM. THE DEALERSHIP HAS BEEN GIVEN AMPLE OPPORTUNITY TO FIX THE TRUCK, BUT THEY HAVE NOT BEEN ABLE TO. THE PROBLEM CONTINUES AND IS ALSO PLAGUING OTHER SIMILAR VEHICLES. THE LINK ATTACHED HERE WILL SHOW YOU TWO SEPARATE EPISODES OF WHAT HAPPENS AND HOW DANGEROUS THIS VEHICLE IS TO THE PUBLIC. I ENCOURAGE YOU TO VIEW THEM, AS IT IS JAW DROPPING. HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/FHSN88581_ZPSWZN4GWYE.MP4 AND HTTP://VID1108.PHOTOBUCKET.COM/ALBUMS/H403/DNMELAMED/FORD%20F350/IMG_92601_ZPSBCRDEDTL.MP4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845535March 8, 2016
EXTERIOR LIGHTING
ON MARCH 3RD, 2016 I STARTED DRIVING FROM PA TO ND ON I-90/94 DURING THE DAY WITH THE HEADLIGHTS ON. THERE WAS LIGHT SNOW AND DRIZZLE AND SOMEWHERE ALONG THE ROUTE THE EXTERIOR LIGHTS FAILED AND WOULD NOT COME BACK ON. AS I CONTINUED ON MY TRIP AND ABOUT 3 TO 4 HOURS LATER AFTER DRIVING IN DRY WEATHER THE LIGHTS STARTED WORKING AGAIN. THE SAME THING HAPPENED THE FOLLOWING DAY AS I CONTINUED BETWEEN CHICAGO AND ND. ONCE AGAIN IT WAS WET WEATHER AND AGAIN THE EXTERIOR LIGHTS FAILED AND WOULD NOT COME ON FOR SEVERAL HOURS AFTER DRIVING IN DRY WEATHER AGAIN. FORTUNATELY I WAS DRIVING IN DAYLIGHT HOURS INSTEAD OF NIGHT TIME BUT IF IT HAD BEEN DURING THE NIGHT AND THE LIGHTS FAILED IT PROBABLY WOULD HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837102February 19, 2016
POWER TRAIN
FRONT DIFFERENTIAL AXLE YOKE SHATTERED. OTHERS WITH SAME TRUCK ALSO SUFFERED FAILURE. FORD DENIED RESPONSIBILITY, BUT TOO MANY OTHER OWNERS EXPERIENCE POTENTIAL LIFE SAFETY FAILURES IN MOTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10785984October 26, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO LIVING IN A HOT CLIMATE STATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAPORATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRE,D BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747347August 10, 2015
SERVICE BRAKES
SINCE I BOUGHT THE TRUCK IN MAY OF 2014 I HAVE EXPERIENCED UNEVEN BRAKING, MEANING MOST OF THE TIME WHEN I BRAKE, THE VEHICLE PULLS TO THE RIGHT HARD. LESS SO ON THE LEFT. ON AUGUST 6TH, 2014 I TOOK MY 2014 FORD F350XL SUPER DUTY TO VARNEY FORD IN NEWPORT MAINE TO HAVE THE VEHICLE LOOKED AT. THEY REPLACED BOTH BRAKE CALIPERS AND PADS. I DROVE THE MY TRUCK TO TENNESSEE ON AUGUST 15TH, 2014 WITH OUR 16,000LB 5TH WHEEL CAMPER ON THE BACK, DURING THE TRIP I HAD TO DO 2 EMERGENCY BRAKINGS IN 3 LANE TRAFFIC. THE TRUCK LURCHED TO THE RIGHT BOTH TIMES AND I HAD TO FIGHT THE WHEEL TO KEEP THE TRUCK STRAIGHT! IT KEPT DOING IT ON OUR WAY BACK HOME TO MAINE AS WELL. IT HAS DONE THIS FOR QUITE SOME TIME AND ON JULY 30TH OF 2015 I TOOK MY TRUCK TO HIGHT FORD IN SKOWHEGAN, MAINE FOR AN UNUSUAL NOISE IN THE DRIVE LINE. THEY PUT THE VEHICLE ON THE LIFT AND CHECKED EVERYTHING OUT. THE MECHANIC BROUGHT ME TO THE TRUCK THAT WAS ON THE LIFT AND SHOWED ME THE EXCESS BRAKE DUST ON THE RIMS. HE ASKED ME TO TRY TO TURN THE RIGHT SIDE WHEEL, IT WAS HARD TO TURN. HE TOLD ME THAT THIS IS WHERE THE PROBLEM COULD BE. THE LEFT WHEEL TURNED WITHOUT EFFORT BUT THE RIGHT SIDE WAS STUCK. I TOLD THE MECHANIC OF THE PROBLEMS THAT I HAVE WITH BRAKING AND THAT IT PULLS HARD TO THE RIGHT. THEY CHECKED ON BULLETINS AND THERE IS ONE BULLETIN ON UNUSUAL BRAKING ON THESE VEHICLES. THIS IS THE 3RD SET OF CALIPERS PUT ON THIS TRUCK AND STILL THE BRAKES ARE PULLING TO THE RIGHT. I AM HEADING OUT TO TENNESSEE ON AUGUST 14TH 2015 AND I AM QUITE CERTAIN THAT THIS PROBLEM WILL OCCUR AGAIN. THE DAY AFTER HAVING THE BRAKES "FIXED" FOR THE 3RD TIME THE RIMS ARE COVERED IN EXCESS BRAKE DUST. NOT ONLY IS THIS SLOWING MY VEHICLE DOWN TO GIVE ME LOWER MILEAGE IT IS ALSO A SAFETY HAZARD IF I HAVE TO BRAKE HARD AGAIN ON A CROWDED HIGHWAY AND SLAM INTO A FEW CARS AS WELL. WHAT HAPPENS THEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726410June 21, 2015
SERVICE BRAKES
HAD A LOADED TRAILER OF ABOUT 10,000 LBS HAD TRUCK IN FOUR WHEEL DRIVE, HAD BOTH FEET ON BRAKE. TRUCK WAS STOPPED ON A DECLINE. SHIFTED TRUCK TO REVERSE AND THE BRAKES FAILED. THE TRAILER BRAKES ALSO WENT OUT. TRUCK WENT OVER A HILL PUSHED BY THE WEIGHT OF THE TRAILER. I BELIEVE THIS HAS HAPPENED 2 OTHER TIMES BUT ONE TIME I THOUGHT IT WAS ICE AND THE OTHER IT WAS NEW AND I THOUGHT IT WAS MY ERROR. FORD REFUSES TO ACKNOWLEDGE THE DEFECT UNLESS THEY CAN DUPLICATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714704May 5, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NOX SENSOR AND MODULE FAILURE. DID NOT LEAVE US ABANDONED, BUT IF IT WAS 1 WEEK LATER, IT WOULD HAVE LEFT US ON THE HIGHWAY ON A WEEKEND WITH NO WAY TO FIX. RECALLS FOR SOFTWARE UPDATES COVER UP TO 2013, BUT NOT THIS 2014 TRUCK. THIS SENSOR FAILURE SHOULD NOT LEAVE THE TRUCK PRACTICALLY DISABLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681859February 6, 2015
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
FEW HOURS BACK DRIVING MY 2014 F350 SUPER DUTY 6.7 TURBO DIESEL 4X4 PLATINUM MSRP ABOUT $70,000 DANGEROUSLY STARTED WOBBLING AFTER HITTING A ROAD BUMB AT ABOUT 48MPH. VERY DANGEROUS COULD'VE RESULTED IN A SERIOUS ACCIDENT. LUCKILY NOT MUCH TRAFFIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658867November 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD F-350. WHILE DRIVING APPROXIMATELY 25 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER DIAGNOSED THAT THE DRY WHEEL NEEDED TO BE LUBRICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 01/05/14*LJ THE CONSUMER STATED THE VEHICLE HAS AN ANTILOCK BRAKING SYSTEM THAT WAS INADVERTENTLY TURNED OFF. THIS HAS HAPPENED WITH OR WITHOUT THE BRAKE PEDAL BEING DEPRESSED. AFTER BEING REPAIRED MULTIPLE TIMES, THE FAILURE RECURRED. UPDATED 05/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632158September 10, 2014
WHEELS
THE TRUCK WAS BOUGHT IN MARCH OF 2014 AS A NEW MODEL. SINCE PURCHASE I HAVE LOST 3 REAR HUB CAP COVERS ON THE DUAL WHEEL'S. IT POSSIBLY HAPPENED ON INTERSTATE HIGHWAYS. THEY ARE LARGER COVERS AND A CHANCE A VEHICLE OR PEDESTRIAN COULD BE STRUCK BY THEM. THE DESIGN SEEMS TO BE FLAWED AND SHOULD SOME HOW BE BOLTED ON SO THEY WILL NOT FLY OFF SO EASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565735February 25, 2014
POWER TRAIN, SUSPENSION, WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I ORDERED A NEW F-350 POWER STROKE DIESEL IN NOVEMBER. I WAITED UNTIL JAN 22 FOR IT TO BE DELIVERED TO ME. $65,000. WHEN I WENT TO PICK IT UP AT SUNRISE FORD IN FT PIERCE FLORIDA, IT LOOKED LIKE THE WHEEL HUBS WERE RUSTED SO I LOOKED UNDERNEATH. I COULD NOT BELIEVE WHAT I SAW. THE ENTIRE CARRIAGE TO THE DRIVE TRAIN WAS NOT ONLY CORRODED AND RUSTED, BUT HOLES WERE DEVELOPING IN THE DRIVE SHAFT, THE TIE RODS, THE CARRIAGE BOLTS, THE WHEEL SUPPORTS, THE U-JOINTS...NOT SURFACE RUST. IT WAS AS THOUGH THE TRUCK PARTS WERE TAKEN FROM A JUNK YARD. THE DEALER TOLD ME THEY ARE ALL LIKE THAT. SURE ENOUGH, WHEN I LOOKED UNDER ALL THE TRUCKS THEY WERE ALL ROTTED OUT...BEAUTIFUL BOX PUT ON ROTTED CHASSES. THE THING IS THAT WHEN YOU TOW TENS OF THOUSANDS OF POUNDS WITH THESE "WORK HORSES", IT IS THE CHASSIS THAT NEEDS TO BE STRONG AND WHEN IT IS ALREADY OXIDIZING, IT IS GOOD FOR NOTHING. I TOOK BACK MY DEPOSIT AND BEGAN TRAVELING TO NORTH PALM AND OTHER DEALERS....SAME THING...RUSTED AND ROTTED OUT CHASIS, CHASIS PARTS, DRIVE TRAIN AND PARTS AND BOLTS AND OTHER COMPONENTS. WE MADE THEM LIFT THE TRUCK SO I COULD SEE IF IT WAS AN OLD VEHICLE THEY WERE PASSING OFF AS NEW....9 MILES ON THE ODOMETER, TRAVELED BY FREIGHT...NOT DRIVEN...AND THE YEAR ON THE STICKER IN THE DOOR WAS 2014/JAN. WHEN I ASKED WHAT OTHER PEOPLE DO...HE SAID, "NO ONE EVER THINKS TO LOOK UNDERNEATH....BY THE WAY...THE CHASIS IS ONLY WARRANTIED FOR THREE YEARS...THEN FORD WASHES THEIR HANDS OF IT! WHAT HAPPENED TO AMERICA?THIS NEEDS TO BE PUT ON THE SOCIAL MEDIA. I FILMED THE ENTIRE UNDER CARRIAGE AND WOULD LIKE TO SEND THEM TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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