Ford F-350 Complaints (2021)

98 consumer complaints on file.

#11596800June 26, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
While driving my 21 F350 my truck would go into limp mode. The climate control stopped working, passenger window stopped, blind spot monitors, along with the mirror. After running forscan it showed every code possible. After an exhaustive search I finally found the main plug under the bed just above the spare tire. The wires inside of the insulation had corroded away to the point it had to be stripped back at least 1/2 inch before getting decent wires that wouldn't crumble when touched. This is a terrible place to put a plug that controls so much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582482April 11, 2024
FUEL/PROPULSION SYSTEM
This vehicle has horrible throttle response. When I take off normally then let off the gas then try and accelerate, there is a 2-3 second lag in acceleration. It’s dangerous because I’ve had times where I can’t get out of the way of oncoming traffic. Not all of these trucks have this and I want ford to rectify this for safety’s sake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567872January 25, 2024
ENGINE
The contact owned a 2021 Ford F-350 Diesel. The contact stated that while the vehicle was parked in the contact's residential yard, the contact noticed the vehicle was on fire. The contact had just parked the vehicle and walked around to the back of the residence. The contact stated that the fire came from under the center area of the hood. The contact attempted to extinguish the fire, however the fire department arrived and extinguished the fire. A fire report was filed. No police report was filed. No injuries were sustained. The vehicle was still located at the contact's residence. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 85,000. The VIN was not available
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11565751January 16, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
Driving down the highway at a speed of 70,truck began to vibrate uncontrollably changed lanes. Continue to vibrate uncontrollably in the front of the truck. Pulled safely to side of road. Expected to see flat tires. No flat tires. Turn truck off. Turn truck back on no issues again. I believe this was my first experience with the death wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559781December 12, 2023
STRUCTURE
The contact owns a 2021 Ford F-350. The contact stated that while entering the vehicle, he observed a puddle of water in the front middle seat which was folded down to use as a cup holder. The contact stated that it had rained the night before but not enough to form a puddle outside around the vehicle or inside the vehicle. The contact stated that the windows were locked securely. The contact became aware that water was dripping from the sunglasses compartment located on the ceiling above the rear-view mirror. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was advised to take the vehicle to a dealer to be diagnosed. The contact was also directed to call the NHTSA Safety Hotline for assistance. The failure mileage was 43,808.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554854November 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-350. The contact stated that the vehicle failed to shut off upon depression of the START/STOP button after several attempts. While driving to the dealer, several warning lights appeared on the instrument panel. The dealer performed a diagnostic test and discovered that the battery junction box was defective due to moisture intrusion. The manufacturer was notified of the failure and informed the contact that there was no recall on the vehicle. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553939November 7, 2023
ENGINE
The Diesel Emission Fluid Injectors are becoming clogged due to crystalized DEF. This causes a DEF error to be generated which de-rates the vehicles speed over time from 50mph to 5 mph over a range of ~50 miles. In remote areas with desert, like where I live this can cause you to be limited to 5 mph on an 80 mph fwy which is incredibly dangerous, especially when some of the more remote fwys are 1-2 lane with limited emergency lanes for nearly 100 miles (especially over bridges). My understanding is this speed limitation is not due to the mechanical operation but is a manufacturer software introduced fault condition, which cannot be bypassed. This also appears to be a wide spread issue as my truck has been sitting in the Ford dealership lot for 2 months waiting for a new injector as these are nationally out of stock. Ford has changed the design on 2023-2024 trucks, the new parts are not forward and backward compatible. Was the design change due to reliability issues with their previous design, should there be a recall for existing customers. P.S. I have a 2021 F350 with less than 15000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553652November 5, 2023
ENGINE, POWER TRAIN
1st when the truck is running it has 14.7v from cigarette lighter, and I had an app that reported over voltage since day one and have to replace the battery every 6-8 months. 2nd less than 60,000 miles had issues with drive train (could be something else as I’m not mechanical) and it went after the 60,000 miles because they said it was a computer issue. They said the issues were unrelated even though they did the same things. I had to wait over 2 months on parts as it was the same issue that GM had as they had the same parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538440August 14, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2021 Ford F-350. The contact stated that on several occasions while parked, the vehicle was turned off but remained running. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an electrical short due to condensation going into the fuse box. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 195,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535328July 30, 2023
ENGINE, POWER TRAIN
Transmission shifts erratically and sometimes completely doesn’t work. Has left me in traffic with no ability to negotiate vehicle and was almost hit on multiple occasions. There is a recall on vehicles built before 8-20 Kentucky but my vehicle build date is 11-20. The local dealer said nothing they can do until my 11-20 Kentucky build date truck is included. No offer of loaner and truck is NOT SAFE TO DRIVE !!!!! This has left me without.... transportation..... faith in Ford trucks Also. ..... same vehicle has the 7.3 ( Godzilla ). Dead miss in 1 cylinder. Internet information says not common but it has happened on multiple occasions. Stuck lifter which causes loss of oil pressure and scoring of cylinder walls. Local Ford dealership said replace 1 head with remanned parts and new pistons. My F350 has 58000 miles one would think it should last longer than that My thoughts. LEMON LAW Thank you for posting of this message. I have spoken personally with several people who have had the same issues and with similar results. Basically nothing from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514054March 27, 2023
TIRES:TREAD/BELT
The contact owns a 2021 Ford F-350 equipped with AMP Tires, Tire Line: Terrain Pro A/TP, Tire Size: P35/12/R24, DOT Number: 04N9MATTW. The contact stated that while driving 70 MPH, the vehicle began to shudder. There was no warning light illuminated. As the vibration continued, the contact began to lose control of the vehicle and the vehicle nearly swayed off the road. The contact was able to pull to shoulder of the highway. Upon inspection of the vehicle, the contact's wife discovered a bulge on the center tread of the front driver's side tire. The contact replaced the tire with a spare tire and drove to the residence. However, the same failure occurred on the front passenger's side tire two weeks later. The contact notified the tire shop who had sold him the tires, and a mechanic was sent to his residence to inspect the tires. The mechanic diagnosed that the failure occurred as both tires' belts popped up. The driver's side tire was replaced but the passenger's tire was not replaced. The tire failure mileage was 9,000. The vehicle failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511708March 14, 2023
VISIBILITY/WIPER
Turned on wiper and passenger side wiper assembly only moved an inch. Does not clear windshield. Wiper arm assembly failure, striped. Can not safely drive vehicle. Manufacturer Recall Number 22S26. NHTSA Recall Number 22v087I was told by the dealership that parts are still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511226March 10, 2023
POWER TRAIN
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499060December 27, 2022
VISIBILITY, VISIBILITY/WIPER
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 30 MPH while it was sleeting, the windshield wipers were engaged on intermittent speed mode; however, the passenger’s side wiper blade stopped functioning. There were no warning lights illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were on a national back order. The failure mileage was approximately 22,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498766December 24, 2022
ENGINE
The cable connecting the engine block heater caught on fire near the plug. My right hand, thumb and index finger were burned while disconnecting the cable. I was able to stop fire from consuming the vehicle. How ever cable is burned near the 3 pronged connector.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11491815November 1, 2022
SUSPENSION
While driving on a road with moderate potholes at about 45 miles per hour the steering wheel and front end stared violently shaking and did not stop until i came to a stop. I took it to the local ford dealership (Cavender Ford) and the service manager said it is a known issue and there is not a real solution for it. Apparently upon research it has been a known issue called Death Wobble. If I had been on a curve, in traffic or in bad weather there would have most certainly been an accident. I was referred to another Ford dealership 90 miles away to see if their more experienced technicians could fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491801November 1, 2022
VISIBILITY/WIPER
VIN [XXX] Ford has not fixed the recall. This is a work truck. The truck has been sitting on the driveway for 6 months as we are not able to drive it with a safety recall. Company policy is that even if it's not a tragic safety recall, they don't allow people to drive the truck. We need Ford to fix this recall ASAP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489820October 18, 2022
VISIBILITY
The contact’s boss owns a 2021 Ford F-350. The contact stated that her boss received notification of NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486740September 27, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall and the wipers operated erratically while randomly stopping and starting while activated. The failure mileage was 10,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478786August 11, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 7 Aug 2022, I lost cruise control, Navigation function (GPS0 and had problems with other elecrical functions on instrument cluster. I took truck to my local ford dealer; they rand Ford diagnostics on truck and it had 3 module errors listed. They cleared the codes and tried to get me to accept the vehicle. Road tested it and there efforts of clearing the codes did not fix any thing. Brought back in shop on 10 Aug 2022. Diagnostics ran again now narrowed it down to APIM failing 3 times in 2 days. Now deallership says they have to order part from California if they have them in stock. This truck only has 22,000 miles on it. Has had multiple failures of equipment for fuel system listing codes P0191 2 and threee times per day. Dealer will NOT attempt to fix that problem. Just says deal with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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