Ford F-350 Complaints (2016)

209 consumer complaints on file.

#11500809January 9, 2023
STEERING, SUSPENSION, WHEELS
While driving at approximately 62mph, my truck hit a small bump in the road and began shaking so violently that I could barely hold onto the wheel. I immediately braked which caused the truck to shake even more until I finally slowed to about 20th and pulled off the 2 lane highway. Luckily there was very minimal traffic and I was able to keep from losing control. I have only had this truck that I bought from a Ford dealership approximately 5 weeks. This is extremely alarming that a truck like this has no safety recall for something that after some research is named the death wobble across the web. There is no warning, and I do not believe the dealership will do anything to fix this issue without compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497574December 15, 2022
SUSPENSION
The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the front-end was bouncing abnormally, causing the contact to pull over and stop the vehicle. The contact then continued driving however, the failure persisted, and contact pulled over to inspect the vehicle. The vehicle was then restarted and worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 105,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496730December 9, 2022
SUSPENSION, STEERING
My vehicle started to shake uncontrollably at 50mph when driving. Research online indicated what people call a "death wobble". I contacted my local Ford dealership multiple times to see if my repair would be covered by Ford. On November 8th, 2022 I turned my truck in and on the 11th I was told what repairs needed to be done. On November 21st, I picked up my truck and parked it at my house. I drove less than 40 miles locally with speeds never exceeding 50mph. On December 6 I began a work trip to Nashville from Killeen Texas. 20 miles into my trip my truck did the "death wobble" with me going 70mph. Two hours later it happened again. I drove all the way to Nashville going 50mph and experienced the death wobble about 8-9 times. Now my engine has a ticking noise that I am certain came from the unsafe, violent, and terrifying shaking of this massive truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496349December 7, 2022
VISIBILITY/WIPER
The backup camera fails to function creating a danger to children that it was specifically suppose to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495182November 28, 2022
AIR BAGS
The contact owns a 2016 Ford F-350. The contact stated that the instrument panel occasionally went black intermittently. The contact took the vehicle to the dealer and was informed that the failure was related to the failure listed in NHTSA Campaign Number: 22V337000 (Air Bags) however, the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 72,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492709November 8, 2022
AIR BAGS, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489686October 17, 2022
WHEELS, STEERING, SUSPENSION
While traveling at Interstate speed (55-75 MPH), when you hit a certain bump or pothole or road irregularity, the front passenger wheel will begin vibrating which quickly grows in magnitude until the entire engine compartment and cab starts to violently shudder, to the point where all 4 tires begin losing contact with the road surface. The only way to regain control and reduce the harmonics is to apply maximum braking. However, as the truck starts to slow, the shudders will become more violent until finally dampening out appx. 100 yards later at around 40 MPH. Once damped out, the truck will drive smoothly and predictably again at speed until the next bump. As it stands now, I am afraid to drive the truck and my wife refuses to drive it. The big fear is having this happen while in a turn or in heavy traffic where the sudden maximum braking can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489362October 15, 2022
STEERING, SUSPENSION, WHEELS
Any time I hit a bump going over 50 mph the front end of my truck starts shaking violently. So much that it feels like the front end is about to break apart. The only way to stop is to slam on the brakes and slow down as fast as possible. It’s ways on the highway so it’s a danger to myself and the people behind me. I have to hold the steering wheel as tight I can to keep from losing control. Dealer told me it happens but they don’t know why. This has been happening on a daily basis since I drive on highways to get to work. And only a matter of time before I get into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489255October 14, 2022
AIR BAGS
The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486362September 26, 2022
SUSPENSION, STEERING
I was driving down the interstate at about 65-70mph and my truck started violently shaking out of no where causing me to nearly lose control. After pulling off the road the shaking went away. I brought my truck into my mechanic to have it looked at and they told me this is a known problem with these trucks. After spending a considerable amount of money to have the steering stabilizer and drag link replaced it happened again four days later. My truck is now currently back in the shop. I maintain this truck extremely well and do not abuse it in any way, I should not be having an issue like this. I do not feel safe driving in this truck knowing I can lose control without any warning at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485897September 22, 2022
STEERING, SUSPENSION
Experience the famous death wobble from 50mph to 70mph hitting a bump or uneven surface you have to stop the vehicle to regain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485059September 18, 2022
SUSPENSION, STEERING
This truck has the death wobble. Started when I purchased the truck at 19000 miles. When at highway speeds, bridge joints and bumps will make the truck nearly uncontrollable. This has happened MANY times in the 80K miles that I've put on the vehicle. It has new tie rod ends, new shocks and has had several sets of tires in the 70k miles that I've owned it. Nothing that I've had mechanics do has fixed the death wobble. The most recent incident is listed below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484822September 16, 2022
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482182August 31, 2022
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair?????? This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481042August 24, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to Customer Satisfaction Program: 20M06 (Diesel Particulate Filter Warranty Extension) however, the VIN was not included. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480348August 20, 2022
STEERING, SUSPENSION
My 2016 F350 tried to kill me! I was driving 58 mph on local Hwy 146 (where the speed limit is 60mph) with rainy conditions and put my blinker on to switch lanes and when doing so I ran over the reflective lane divider, located all down the roads for safety purposes that are designed to be drove on, my truck's steering wheel and front suspension began to violently and dangerously shaking uncontrollably! The issue was so aggressive I felt like my vehicle was going to flip! The other vehicles around me immediately recognized there was a problem and moved from around me and allowed me to pull my vehicle off to the side of the road finally slowing down and stopping. Once I got down to around 20 mph I was able to regain control of my truck and bring it to a complete stop. I was completely traumatized and fearful of continuing to drive the vehicle. I took the truck to a respectable mechanic shop right up the road from where the incident occurred and upon reviewing my truck the mechanic said he thinks it is what is referred to as the "Death Wobble," which I feel is appropriate because I truly thought I was going to die! The man said I should be okay to drive but to avoid going over 50 mph and to take it to a Ford dealer because they know of the issue/problem and are fixing it at no charge to customers, even though there has not been an official recall as of yet. While waiting to speak with a Ford representative I pulled videos of people experiencing the "Death Wobble" in their Ford and that was indeed what happened. I have filed a complaint with Ford and my case number is CAS-38233912-K2P7Y9, but I was also informed to notify NHTSA so they are aware of the situation as well so here I am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479672August 16, 2022
STEERING
My truck has the death wobble for the second time now. I have had many ford trucks and this problem has been on all of the later models. It is extremely dangerous. Every ford dealership knows about the problem but Ford Motor Company does nothing about it. My truck shakes violently when I hit a bump in the road. I have to slow to almost a complete stop to get the truck to stop shaking. It will almost shake the steering wheel out of your hand and you can’t hardly steer it off the road to safety. Ford needs to do something about this before someone is severely injured or God forbid, killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478737August 11, 2022
STEERING
I have now experienced what has been called the "Death Wobble" numerous times in the past month. Driving on the highway at speeds greater than 55, usually while driving around a very slight curve (although it has happened going straight), I hit a small bump in the road, and my steering wheel goes into a horrific shake. The vehicle becomes very hard to control, and the only correction is to slow it down to about 20 before it goes away. So far, there has always been a shoulder to do this in and I haven't been run over by a 18 wheeler yet. No warning lights or previous indication occurred before each incident. No one has looked at it yet. I am just starting to research the repair. A discussion with my local Ford dealer says it is not a warranteed repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473853July 14, 2022
AIR BAGS
The contact owns a 2016 Ford F- 350. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool displayed no unrepaired recall on the vehicle. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472903July 8, 2022
STEERING, SUSPENSION, WHEELS
Assuming something in suspension. Uncontrollable vibration in front suspension/steering of vehicle. Not as of yet for my vehicle. Did find many reports online referencing what I/we experienced. Scheduled to take into Dealer and local service facility for further inspection. No warnings of any kind. Around 65 -70 MPH there's VIOLENT vibration/shaking on the wheels making steering uncontrollable. Vibration continues till vehicle's speed is reduced to around 40 MPH. Seams to occur when tires experience bumps/imperfections in road. These bumps/imperfections are minor at that. I have now experienced this situation now 6 times. As previously mentioned, during research I found multiple YouTube videos other online references this situation as "Death Wobble". Multiple News affiliation have done reports on this experance/situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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