Ford F-350 Complaints (1997)

158 consumer complaints on file.

#893865August 8, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK HOUSING HAS A HOLE ON THE SIDE. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892477July 11, 2001
SUSPENSION:FRONT:STABILIZER BAR
VEHICLE GOES FROM SIDE TO SIDE AFTER HITTING A BUMP, VIBRATES, AND IS HARD TO CONTROL. DEALER INFORMED CONSUMER VEHICLE NEEDS A STABILIZER BAR, DID NOT COME EQUIPPED WITH ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747844July 4, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING WAS LOST WHEN MY HYDRAULIC PRESSURE HOSE WAS BLOWN OUT OF THE FITTING THAT THREADS INTO THE POWER STEERING PUMP. THE LOCAL FORD DEALER PARTS DEPARTMENT HAD SEEN SO MANY OF THESE HOSES REPLACED THAT THE EMPLOYEE AT THE COUNTER KNEW WHAT TYPE OF VEHICLE IT WENT ON WITHOUT ASKING ANY QUESTIONS. HE WAS ALSO ABLE TO RETRIEVE THE NEW HOSE FROM THE WAREHOUSE WITHOUT CONSULTING A COMPUTER FOR A PART NUMBER OR STORAGE LOCATION. THIS TELLS ME (AND HE EVENTUALLY CONFIRMED) THAT THESE HOSE FITTINGS HAVE BEEN FAILING REGULARLY. THE NEW HOSE HAS THE SAME FITTING DESIGN BUT IT ALSO HAS A TAG WHICH CLEARLY STATES, "DO NOT EXCEED 20 FTLBS TORQUE". THE PARTS GUY WAS EMPHATIC THAT I FOLLOW THIS TORQUE SPECIFICATION. I WILL NOTE THE FITTING DESIGN IS SUCH THAT EXCESSIVE TORQUE COULD DAMAGE AN INTERNAL CLIP WHICH SEALS AND HOLDS THE HOSE TUBE TO THE FITTING. I BELIEVE THERE IS A GOOD CHANCE THESE FITTINGS WERE OVER-TORQUED AT THE FACTORY AND IS THE REASON FOR FAILURE. NOTE THAT MY FITTING FAILED AT A LOW SPEED IN A REMOTE SETTING AND NOBODY WAS INJURED - THE OUTCOME COULD HAVE BEEN VERY DIFFERENT HAD IT FAILED WHILE TURNING THROUGH A BUSY INTERSECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747117June 20, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, STEERING:HYDRAULIC POWER ASSIST SYSTEM
PREVIOUS COMPLAINT #ODI747045. I WANTED TO SEND YOU SOME MORE INFORMATION CONCERNING THIS PROBLEM AS I AM AWARE THAT FORD HAS HAD THIS PROBLEM WITH THEIR VEHICLES SINCE 96 WHEN FORD BOUGHT BACK MY VEHICLE AND REPLACED IT WITH ANOTHER VEHICLE WITH THE SAME PROBLEM. RECENTLY I RAN OFF THE ROAD WITH THIS VEHICLE JUST MISSING GOING OVER A SHEER DROP OFF OF OVER 1,000 FEET INTO THE OCEAN. IN MY PANIC STOP WITH NO POWER STEERING AND BRAKES THE STEERING WHEEL WAS INDENTED WITH MY HAND PRINT AND DENTED FRONT SECTION OF WHEEL ALONG WITH THE SHIFT LEVER BREAKING OFF DURING THIS PANIC STOP. THE DEALER WAS CONTACTED JUNE 19, 2001 AND I WAS INFORMED THEY WOULD AGIN BE CONTACTING FORD. I HAVE RECEIVED NO FURTHER RESPONSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747045June 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLES ENGINE WILL SHUT OFF WHEN COASTING DOWN GRADES LOOSING STEERING AND BRAKES. PROBLEM WAS IN MY 1996 POWER STROKE DIESEL FORD TRUCK THAT WAS BOUGHT BACK. CONSUMER WAS GIVEN NEWER 1997 TRUCK WITH SAME PROBLEMS AND NOW 4 YEARS LATER, DEALER IS STILL WORKING ON PROBLEM. TRUCK IS DANGEROUS AND I RECENTLY LOST CONTROL OF VEHICLE 4 TIMES RUNNING OFF ROAD TWICE. WHEN VEHICLE SHUTS OFF I NEED TO PUT IN NEUTRAL SHUT-OFF KEY THEN RESTART AND PUT IN GEAR. THIS IS NORMALLY WHEN YOU ARE GOING DOWN GRADE AND REACHING SPEEDS OF 80-90MPH. CONSUMER RECENTLY BROKE OFF END OF SHIFT LEVER IN A PANIC SITUATION DOWN SHIFTING TO LOW ALONG WITH INDENTING STEERING WHEEL FROM WHITE KNUCKLES TRYING TO STOP VEHICLE WHEN CONSUMER WAS UNABLE RETURN TO NEUTRAL. CONSUMER HAVE FOUND OTHER OWNERS OF THIS VEHICLE WITH SAME PROBLEM. CONSUMER NOTIFIED NHTSA IN 96 AND 97, BUT RECEIVED NO RESPONSE. THIS IS A DANGEROUS SITUATION AND MUST BE CORRECTED. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889498May 31, 2001
STEERING
WHEN TURNING STEERING WOULD LOCK UP, AND VEHICLE WOULD CONTINUE ITS DIRECTION OF TURNING. HAVE TAKEN VEHICLE TO DEALERSHIP DOZEN OF TIMES. MECHANIC WOULD TRY TO REPAIR STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746034May 29, 2001
TIRES
TREAD SEPARATION AT HIGHWAY SPEEDS. CLEAR HIGHWAY. NO ROAD HAZARD INVOLVED. SEPARATION WAS IMMEDIATE AND INVOLVED CENTER TREAD/ENTIRE TIRE. ADDITIONAL DAMAGE CAUSED BY THE TREAD CATCHING/FOLDING FACTORY INSTALLED MUD FLAP OVER THE TOP OF BOTH REAR DUAL TIRES. DAMAGE INCURRED TO WHEEL WELL/FENDER FRAME. IMMEDIATE LOSS OF CONTROL/SWAY INTO LEFT LANE OF TRAFFIC. *AK (TIRESIZE: P23585R16)( DOT NUMBER: TIRE SIZE: P23585R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744485April 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE TOTALLY CUTS OFF LEAVING THE TRUCK INOPERABLE. AT FIRST IT WOULD CRANK BACK INSTANTLY. NOW, WE HOPE TO MAKE IT OFF THE ROAD WHERE WE HAVE TO REPEATEDLY TRY TO GET IT CRANKED. NUMEROUS MECHANICS HAVE TRIED AND FAILED TO IDENTIFY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883233March 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
BEARINGS CAME LOOSE IN FLYWHEEL, CAUSING VEHICLE TO SHAKE AS IF ENGINE WAS LOOSE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742371March 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN PUMP FAILS THERE IS A TOTAL LOSS OF ALL BRAKING AND THIS HAPPENS WITH NO WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881621February 27, 2001
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE WHEELS CAME OFF AND COULD HAVE ROLLED IN SOMEONES PATH AND CAUSED AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880829February 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559442February 5, 2001
TIRES:TREAD/BELT
THE TREAD ON THE TIRES SEPARATED FROM THE BODY OF THE TIRES, THE TIRES WERE STILL UNDER WARRANTY BUT WOULD HAVE COST MORE TO REPLACE UNDER WARRANTY BECAUSE THE DEALER WAS SELLING THE TIRES CHEAPER THAN THE CONSUMER COULD BUY THEM IF HE MADE A WARRANTY CLAIM, CONSUMER PURCHASED DIFFERENT BRAND AND REQUEST REIMBURSEMENT (FIRESTONE STEELTEX LT2358516). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879465January 31, 2001
SUSPENSION:FRONT:WHEEL BEARING
STEERING WHEEL SHAKES AND MAKES NOISE WHEN TURNING IT. *AK BEARINGS FAILURE CAUSED STEERING WHEEL HARD TO TURN AND ON OCCASSION LOCKS IT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558944January 17, 2001
TIRES:VALVE
CONSUMER FEELS THAT THE VALVE STEMS ARE UNACCEPTABLE ON THE ALUMINUM WHEEL RIMS ON THE VEHICLE, THE REAR TIRES HAVE VALVE STEMS FACING IN, THE INSIDE REAR TIRE VALVE STEMS ARE COMPLETELY UNACCESSIBLE TO CHECK AND ADD AIR WHEN NECESSARY, CONSUMER FEELS IF HE IS RESPONSIBLE FOR MAINTAINING PROPER AIR PRESSURE, THE VEHICLE SHOULD COME EQUIPPED WITH ACCESSIBLE VALVE STEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878190January 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738933January 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
SPEEDOMETER DROPPED TO ZERO, THEN THE TRANSMISSION WOULD NOT SHIFT FROM LOW GEAR! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737911December 17, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE PLANETARY GEAR FAILED WHILE DRIVING. IT COMPLETELY DISCENTRATED INSIDE THE TRANSMISSION. A LOCAL FORD DEALER REBUILT TRANSMISSION, BUT NOW, WHEN THE TRUCK IS WARMED UP AND THE TRANSMISSION IS HOT, WHEN YOU ENGAGE REVERSE IT TAKES OFF ON ITS OWN. I HAVE TO HOLD IT BACK WITH THE BRAKE AND IT EVENTUALLY STALLS. THIS HAS HAPPENED REPEATEDLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558006December 12, 2000
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILED PREMATURELY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875981December 5, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
DUE TO DEFECTIVE ELECTRICAL FUEL LINE HEATER WHICH DISINTEGRATED AND CAUSED VEHICLE TO STALL UNEXPECTEDLY. *AK THE PART WAS ON NATIONAL BACK ORDER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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