Ford F-350 Complaints (1996)

130 consumer complaints on file.

#731999September 20, 2000
TIRES
I PURCHASED A SET OF BRIDGESTONE DUELER A/T 691 SIZE 33X12.50 16.5 "D" TIRES FOR MY FORD PICKUP. THEY WERE ABOUT HALF WORN WHEN WE WENT ON VACATION THIS SPRING. I CHECKED THE TIRE PRESSURE BEFORE LEAVING. WHILE DRIVING THE LEFT REAR TIRE LITERALLY BLEW APART. BY THE TIME I GOT TO THE SIDE OF THE ROAD I WAS ON THE RIM AND HAD SEVERAL HUNDRED DOLLARS DAMAGE TO MY TRUCK. I HAD TO PURCHASE A USED TIRE FOR A SPARE TO GET BACK HOME. WITHIN A COUPLE WEEKS, ONE OF THE OTHER TIRES STARTED SEPARATING AND I GOT A LARGE BUBBLE IN THE TREAD. I STARTED TO THE TIRE DEALER AND YET ANOTHER TIRE STARTED SEPARATING AND ANOTHER LARGE BUBBLE. I HAD TO GO BACK HOME AT 10 MPH. I TOOK THE TIRES OFF AND TOOK THEM TO A FIRESTONE STORE IN ROSEVILLE, CA. I SPOKE TO ROYCE WISE (MANAGING PARTNER) AND HE TOLD ME THEY WOULD REPLACE THE TIRES GIVING ME AN ALLOWANCE FOR THE TREAD WEAR. I AGREED AND ALL SEEMED OK UNTIL MR. WISE FOUND THAT FIRESTONE NO LONGER MADE TIRES OF THAT SIZE. HE THEN TOLD ME THERE WAS NOTHING HE COULD OR WOULD DO ABOUT THE TIRES. I ASKED HIM WHO I COULD CONTACT AT FIRESTONE AND HE GAVE ME THE PHONE NUMBER OF THE DISTRICT OFFICE (916) 486-3852. WHEN I CALL THE NUMBER I GET A RECORDING TO LEAVE A MESSAGE WHICH I HAVE DONE ON FOUR DIFFERENT OCCASIONS NOW AND HAVE NOT RECEIVED A CALL BACK. IT IS OBVIOUS I AM NOT GETTING ANYWHERE WITH THIS COMPLAINT. I HAD TO PURCHASE A NEW WHEEL AND SET OF GOODYEAR TIRES FOR MY TRUCK. I HAVE KEPT THE REMAINING THREE TIRES FOR EVIDENCE. I HAVE SENT COMPLAINTS TO FIRESTONE OVER A MONTH AGO AND RECEIVED NO RESPONSE. IF YOU ARE UNABLE TO RECONCILE THIS PROBLEM, COULD YOU PLEASE PROVIDE ME WITH THE NAME AND ADDRESS OF A LOCAL FIRESTONE REPRESENTATIVE. I WOULD LIKE TO SETTLE THIS MATTER IN SMALL CLAIMS COURT IF POSSIBLE. *AK( DOT NUMBER: EJYCCFN435 TIRE SIZE: 33X12.5165 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731211September 12, 2000
TIRES
THIS 16 INCH TIRE BLEW OUT WHILE IN AZ ON A TRIP. IT WAS ON A 1996 MOTORHOME WITH A FORD CHASSIS. THERE WAS 5/16 INCHES LEFT OF TIRE WEAR. THE TREAD PEELED OF JUST AS SHOWN ON TV. I HAVE THE TIRE. I HAVE WRITTEN TO FIRESTONE ONLY TO GET A CANNED REPLY. I KNOW THIS IS A 16 INCH TIRE AND THE RECALL IS FOR 15 INCH TIRES. BUT I FEEL THAT BECAUSE THE SAME IS HAPPENING UNDER THE SAME CONDITIONS AS THE 15 INCH, IT DESRERVES CONSIDERATION. THIS WAS A MOTORHOME AND NOT A SUV EITHER. THAT WOULD BE ADDITIONAL EVIDENCE THAT THE TIRE IS THE PROBLEM AND NOT THE CAR!*AK( DOT NUMBER: 25582URBD9 TIRE SIZE: LT225/7516 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870249September 12, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 MPH DRIVER HEARD A NOISE. AFTER PULLING ONTO THE SHOULDER, DRIVER NOTICED TIRE ON DRIVER'S FRONT WAS BALLOONED OUT IN THE CENTER. TIRE SIZE LT 21585R16, DOT # VD0P1WV405. ORIGINAL TIRE EQUIPMENT ON A 96, F350. TIRE MILEAGE ABOUT 48,000. THE TIRE WAS REPLACED BY A FIRESTONE DEALERSHIP FREE OF CHARGE. *AK THE RIGHT FRONT TIRES ARE BALLOONING OUT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730989September 11, 2000
TIRES:TREAD/BELT
TIRE TREAD SEPARATED WITHOUT APPARENT CAUSE AND BALANCE OF TIRE BLEW, CAUSING ADJACENT TIRE TO BLOW OUT AS WELL. *AK( DOT NUMBER: TIRE SIZE: LT22575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731011September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE SUDDENLY SHUTS DOWN COMPLETELY WHILE IN OPERATION. TOTALLY LOST POWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730435September 6, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: VDDR RAA TIRE SIZE: 235-85R-16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869539September 5, 2000
TIRES:TREAD/BELT
PE00020; ORIGINAL EQUIPMENT ON 1996 FORD, E350 CHASSIS, DUTCHMEN CLASS C, TIRE SIZE LT22575R16, DOT VD1W1XB435. PASSENGER'S INSIDE TIRE, A FOOT LONG TREAD PEELED OFF WHICH ALMOST CAUSED A CRASH. *AK WHILE TRAVELING AT 50 MPH, THE RIGHT REAR TIRE TREAD SEPARTED AND THE TIRE BLEW OUT. AS THE RESULT, THE RIGHT MUD FLAP WAS TORN OFF. THE TIRE THAT BLEW WAS FIRESTONE STEEL TEX RADIAL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730112September 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY( DOT NUMBER: TIRE SIZE: 235-85R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728729August 22, 2000
TIRES
I HAVE BEEN UNABLE TO GET A PHONE CALL THRU TO FIRESTONE, THE EMAIL DOESN'T SEEM TO HAVE ANY INTELLIGENCE ON THE OTHER END. I AM HOPEFUL THAT SOONER OR LATER PREF SOONER, I WILL GET MY DAY IN THE SUN. 73, NMC( DOT NUMBER: VDOR???445 TIRE SIZE: LT235/85R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868108August 18, 2000
TIRES:TREAD/BELT
TWO REAR FIRESTONE STEELTEX TIRES P235/85R16 EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727100August 8, 2000
TIRES:TREAD/BELT
I WAS TRAVELLING EASTBOUND ON ROUTE 2 IN CONNECTICUT WHEN MY DRIVERS SIDE REAR TIRE FELL APART. THE TREAD SEPARATED FROM THE TIRE BODY. I UNDERSTAND THAT THIS IS NOT ONE OF THE TIRES LISTED ON RECENT NEWS REPORTS, HOWEVER, THE EXACT SAME THING HAPPENED TO MY TIRE AS THE ONES SEEN ON NEWS REPORTS. I CONTACTED A LOCAL FIRESTONE DEALER IN ENFIELD, CONNECTICUT WHO STATED TO ME THAT THE A/T TIRE WAS NOT IN QUESTION AND THEREFORE THERE WAS NOTHING HE COULD DO. I REITTERATED TO HIM THAT THIS IS THE SAME PROBLEM THAT HAS BEEN SEEN ON NEWS REPORTS. ON SATURDAY, AUGUST 6, 2000, I PURCHASED FOUR NEW TIRES FROM SEARS. I SHOWED THE MANAGER THE TIRE IN QUESTION AND HE STATED THAT IT WAS INDEED TIRE TREAD SEPARATION AND THAT IT NEVER SHOULD HAVE HAPPENED. EVEN THOUGH THESE ARE NOT THE TIRES LISTED, I STRONGLY BELIEVE THAT A DEFECT EXISTS WITH THESE ALSO AND SHOULD BE LOOKED INTO AS SOON AS POSSIBLE. PLEASE CONTACT ME SHOULD YOU NEED FURTHER INFORMATION OR WISH TO VIEW THE TIRE. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 23585R16E )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723974June 13, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
FUEL LEAK, FUEL PRESSURE REGULATOR HOUSING, FUEL HEATER THERMOSTAT REPLACED 6/12/00. NEEDS FUEL INJECTOR O-RINGS AND NEW FUEL FILTER. ESTIMATE $690.00 HOOKS FORD COMMENTED THIS IS A "COMMON" PROBLEM FOR THESE TRUCKS BECAUSE OF THE POLYURETHANE SEALS. FORD IS NO LONGER USING THE POLYURETHANE SEALS. THIS PROBLEM IS CAUSING OIL TO LEAK INTO THE GAS LINE. IS THIS A DRIVING OR EPA HAZARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723257May 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION
4 WD NEVER WORKED, BUT DID NOT REALIZE UNTIL WARRANTY OUT; BALL JOINTS KEPT GOING OUT, HAD TO BE FIXED TWICE, AUTO TRANSMISSION WENT OUT SHORTLY AFTER WARRANTY OUT, WERE TOLD WAS FAULTY TRANS. AND AVE. OF 1 PER DAY THROUGHOUT US WERE GOING OUT, THAT FORD WAS SWITCHING TO DIFFERENT TYPE TRANSMISSION IN FUTURE. TRANS. REPAIR CONTACTED FORD TO SEE IF THEY WOULD FIX IT SINCE IT WAS CLOSE TO WARRANTY MILEAGE, THEY REFUSED. WE HAVE SINCE HEARD MANY STORIES OF OTHER OWNERS HAVING SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861397May 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
ON TWO OCCASIONS REAR BRAKE SHOES HAVE EXPANDED WHEN BRAKES WERE APPLIED, AND STAYED IN CONTACT WITH THE BRAKE DRUMS, CAUSING EXCESSIVE WEAR AND BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000485April 10, 2000
ELECTRICAL SYSTEM:WIRING
TURNED THE IGNITION, THERE WAS A DISINCT BURNING SMELL AND THE WIRING HARNESSES IN THE TRUCK WAS SHORTED. SOME OF THE WIRING AND HARNESSES ACTUALLY MELTED. THE TECHNICIAN ACKNOWLEDGE THAT THE WIRING DIAGRAM WAS INCORRECT, BUT THEY HAD NOT GOTTEN AROUND TO CORRECTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859407March 29, 2000
SEATS
WHILE GETTING INTO THE VEHICLE AND LEANING BACK SEATBACK COLLAPSED BACKWARD. DEALER NOTIFIED, AND REPAIRS WERE BEING MADE AT CONSUMER'S COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858149March 8, 2000
STRUCTURE:BODY:DOOR
DRIVER'S AND PASSENGER'S DOOR LOCKS MALFUNCTIONED, CAUSING DOORS NOT TO OPEN FROM THE INSIDE. IN CASE OF AN EMERGENCY OCCUPATNS MAY BE TRAPPED INSIDE OF VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856357February 7, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DUE TO A DEFECTIVE FUEL PUMP VEHICLE STALLS UNEXPECTEDLY WHICH MAY RESULT IN A CRASH. ALSO, IN COLD CLIMATE VEHICLE HAVE A NO START CONDITION. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849807November 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT 55 MPH AND WITHOUT PRIOR WARNING THE FRONT BRAKE ROTORS CRACKED. FORD REFUSES TO ADMIT THAT THEY HAVE A PROBLEM WITH BRAKE ROTORS. *AKL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848877September 28, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING STEERING BOX BROKE, CAUSING LACK OF STEERING ABILITY WHICH RESULTED IN A SERIOUS CRASH. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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