Ford F-350 Complaints (2024)

45 consumer complaints on file.

#11602263July 15, 2024
LANE DEPARTURE: ASSIST
Within the first 200 miles of ownership i noticed the truck pulls right and is difficult to steer left with the lane assist control switched off. The dealership i bought it from has replaced the electric motor which controls the lane assist and has performed 2 alignments. The dealership stated Ford instructed them to change the steering motor, the condition still exists. The dealership then stated other trucks on their lot act the same way and according to Ford if more then 2 trucks act this way it is a condition of the truck's design. I have request a Ford engineer update the software on the truck because older models do not act this way. I am concerned the situation can worsen and the truck can drive off the road or the electric motor will over heat from trying to correct all the time. The truck has been at the dealership since 6/28/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601765July 13, 2024
STEERING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It is hard to explain to people and some people might not fully understand what they are even feeling if they are not in tune to how the steering system works normally vs with some type of assist. I don't use the lane keeping assist (button on steering wheel) because it is not comfortable for me where the truck wants to be in relation to the lane. But even with lane keep assist off i could feel different amounts of "intervention" occurring. First i described it as the input force required to turn the steering wheel either direction was different. Like it would be super easy to turn right but took lots of effort to turn left. So my dealer also replaced the steering assist motor. Then i felt like the issue just inverted and was easy to turn left but hard to turn right. But as i have already put almost 7,000 miles on it i have become more in tune to what is happening. It is most affected on roads with a high crown and it is attempting to counteract the crown in the road but is not quick with making adjustments so if you are in the far left lane with a crown to the left and you change lanes to the center lane with no crown it will have a heavy pull to the right for about 30 seconds or more then can sometimes level itself back out but it is super tiring to drive this truck on the road for long periods of time. But yesterday i had a breakthrough. I went into the center radio screen under the Driver Assistance, In Pre-Collision Assist and turned off the Evasive Steering Assist. BAM FIXED There is no pulling or pushing and the input force required to turn left and right is equal. So this did at least confirm the issue is some level of intervention is happening that should not be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577359March 14, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FLUID
Brake fluid leaking into cab from brake pedal making floorboard, brake pedal and gas pedal slippery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572898February 20, 2024
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
360 review camera fails to operate correctly and screen goes blue. Front parking sensors, rear cross traffic, auto emergency braking, and rear parking sensors fail to operate as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569073January 31, 2024
ELECTRICAL SYSTEM
The contact owns 2024 Ford F-350 SD. The contact stated that the air recirculation system disengaged intermittently when the A/C was not set to MAX setting. The contact stated that while activating the heat in cold weather, the air recirculation system disengaged intermittently, causing outside air and a strong toxic odor to enter the cabin of the vehicle, causing health concerns. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed, and that the air recirculation system could only remain engaged while the A/C was set to the MAX setting. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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