Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11514035March 27, 2023
SUSPENSION, STEERING
Twice while driving between 65-70 mph when hitting a bump or groove the front end began shaking violently and I had to pull over to make it stop. Luckily I was in an outside lane and did not hit another car. This sounds like the "death wobble" problem that many others have reported. I have contacted the dealer and am waiting to get a call back. This was terrifying and I don't feel safe driving my truck on the highway now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513775March 25, 2023
FUEL/PROPULSION SYSTEM
The fuel filter under the engine began leaking diesel fuel on the hot engine which ignited a fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11513451March 23, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-350. The contact stated that while operating the vehicle, the odor of diesel fuel was present inside and outside the vehicle. Upon inspection, it was discovered that the diesel fuel was leaking from the fuel filter inside the engine compartment and onto the ground. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512349March 17, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V64400 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable and displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507156February 14, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
Suspension and or steering goes into a violent shaking and vibrating motion that will stop only when hitting the brakes and or significantly slowing down. Safety of the driver, passengers, and others around may be significantly injured if loss of control should occur. There are numerous complaints to the NHTSA, and lawsuits regarding this exact issue, known as the "death wobble". There are no warnings to when this may occur, and usually starts with a bump in the road. This vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505956February 7, 2023
STEERING
Experienced death wobble/uncontrollable vibration in front end and loss of steering. Truck is at the Ford service center but cannot get parts from Ford to fix per Ford Technical Service Bulletin #18-2268. What work the shop did actually made the situation worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505834February 6, 2023
STEERING, SUSPENSION
Traveling on highway with no load and no passengers at the speed of 53 mph the trucks steering wheel began shaking violently when I hit a rough spot in the road. At this point I had to bring the vehicle to a complete stop in the middle of the highway. Motorists that where behind me were doing all they could do to stay clear of me and one driver actually waited to be sure everything was alright. This was my first experience since purchasing the vehicle new and the truck only has 25,600 miles on it , and now I'm scared to drive it. I am waiting on Ford to respond since calling them. This is very scary and dangerous and I feel lucky that no one was hurt, although I thought it was going brake my hands off while trying to hold on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503891January 26, 2023
STEERING, SUSPENSION
I have a 2018 F350 with about 60k miles, otherwise excellent condition. Problem started about 2 months ago (around Nov 2022) or about 1 month after the last shop maintenance visit. Description: Coming home from work with driving speed around 50-60 mph the front end started shaking strongly. Had to slow down quite a bit to get it under control or stop shaking. The incident has been repeated on other roads. The stimulus that starts it all is when some roughness of the road is encountered. This shaking has become violent at times and have had to take evasive maneuvering to avoid an accident or damage to the truck. No warning lamps have come on nor have any other indicators. The problem has progressed to where it may be unsafe to take it on the freeway for any trips. I do fear for my safety and have to be vigilant at all times. The dealer will be notified on 27 Jan 2023 so a record can be made. Have gone on-line to find out that over a thousand other similar reports are out there and video footage. I have seen this happen on other Ford chassis specifically the 2004 Thor motorhome built on a Ford F53 chassis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498850December 26, 2022
SUSPENSION, STEERING
DEATH WOBBLE IN FRONT SUSPENSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498660December 23, 2022
STEERING, SUSPENSION, WHEELS
Driving at normal highway speed while going over a bridge on highway 290 Worcester, mA the vehicle went over the metal plate that connects the bridge to the road, the front end of the vehicle started to shake. Slowly at first and quickly becoming uncontrollable. The vehicle would not stop violently shaking until I brought the truck to an almost complete stop on an extremely congested highway two days before Christmas at noon time. Many vehicles around me at the time swerved to avoid hitting me, just avoiding accidentally striking my almost completely stopped vehicle in the fast lane of the highway. My confidence in the vehicle has dropped to zero and will not allow my wife or two junior operators to drive that vehicle on the highway anymore until the vehicle problem has been corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495652December 1, 2022
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2018 Ford F-350. The contact stated while parking the vehicle, the contact noticed that the visibility of the front camera was reduced. When the contact exited the vehicle, he noticed he had almost struck the vehicle in front of him. The vehicle was taken to the dealer and the contact was informed that there was no recall for the failure. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and referred the contact to the NHTSA hotline. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493126November 10, 2022
BACK OVER PREVENTION
The contact owns a 2018 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced a failure in 2019 and the back-up camera had become completely fogged over. The failure mileage was approximately 10,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492110November 3, 2022
STEERING
Truck is experiencing what is referred to as death wobble. It has happened 8 times in the last three times vehicle has been driven. It happens mostly after hitting bridge transitions or pavement changes. Happens when towing and also unloaded. Happened 4 times while pulling 40 foot 5th wheel. Steering wheel shakes violently and you have little control of steering until you slow or stop truck. Dash light comes on and steering wheel is off center until you stop and restart truck. I fear I’m going to cause accident while trying to slow vehicle fast. Dealer has looked and thinks it’s a bad damper but says probably can’t get one for at least 3 weeks. Parts are back ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488715October 11, 2022
STEERING, SUSPENSION
We were traveling on a highway in Arizona (Hwy93 between Wickenburg and I40 JCT), going about 65mph. We hit a rough patch on the road. When we hit some really rough patches, the front end began wobbling and shacking, even after the road smoothed out. This would last an extra 15 to 30 seconds after the last bump. This made it hard to steer, so I had to slow down. This happened many times, even when we were on different roads. It happened again a couple of days later on I15 between Pocatello, ID and Idaho Falls, ID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486067September 23, 2022
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and while the vehicle was in motion. I brought it to the dealership for the recall repairs to be performed on March 2nd, 2022 at 115k miles. I received the truck back and in the time since the recall repair was performed, the tailgate has opened, on its own, while the vehicle was in motion 3 separate times. One time I was towing, which caused the tailgate to ride on the tongue jack controls, a second time was without a trailer attached, but I had lots of gear in the bed which, thankfully, did not fall out and create a traffic hazard. I am planning on having the dealer reassess the repairs when I next bring in the truck for an oil change, but I am concerned that this safety issue persists after the repairs were performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470155June 20, 2022
UNKNOWN OR OTHER
Purchased my truck used on 10/12/2021 with 18,978 miles. I currently have 44,670.7 and I have had about 12 incidents of a shaking of the front end at highway speeds ( between 55-75) with two incidents happening in heavy Nashville traffic on I-65. The worse instance was 6/17/2022 when i crossed a road groove on the interstate (SB I -65 near a Riley Parkway) at approximately 70 mph and the entire front end shook uncontrollably. I worked to maintain control and move to the shoulder, but I was nearly rear ended by several vehicles and a tractor/trailer while attempting to get to the shoulder. My wife and children were in the truck too. I dropped the truck off at Murfreesboro Ford and they initially didn’t want to take the truck for inspection because they asked “ Is it currently doing anything? Drifting? Bouncing? Shuddering?” I replied, “No. it’s not doing anything now.” I had to insidt that the manager take the vehicle and inspect the front. This prompted me to look up the symptoms and learned about “death wobble!” I know why they didn’t want to take it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470157June 20, 2022
SUSPENSION, STEERING
Sunday 06/12/2022: Driving south in the center lane on I-65 near Shepherdsville, Kentucky, the front end of my truck began shaking uncontrollably. I had to fight to maintain control of my truck as I attempted to decelerate and steer towards the shoulder. The shaking lasted approximately 15 seconds before I could safely get to the shoulder, and numerous cars has to brake rapidly and swerved to miss me . As I pulled to the side, I exited and looked under the front end to inspect my truck for a broken part or damage. Upon visual inspection, I couldn’t see anything that appeared out of normal. I contacted the auto craft shop on Fort Knox on 06/13/2022, and they inspected the truck for broken or worn parts. They reported there was no excessively worn components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468549June 9, 2022
SUSPENSION, STEERING
In 2019 I had to take the vehicle to the Ford dealership to have it inspected for violent shaking and loss of steering control after hitting a uneven spot in the road around 55 mph on a two lane highway towing a 40' 5th wheel. The dealership added a component which eliminated the issue for a short period of time. The vehicle has low miles and has exhibited the same issue 4 times in the last two months. Once it occurred at a speed of 35 to 40 mph on a city street and the last occurrence happened while on an on-ramp to the freeway. During the latest on-ramp event it occurred while accelerating to match freeway speeds a complete stop on the side of the freeway in order to get the shaking to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463792May 8, 2022
STEERING
(Death Wobble) Driving down the road and you hit a bump then the front end starts to shake viciously and out of control until slow down or stop to get the truck back under control. I’m afraid to have anyone in my truck besides me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459952April 7, 2022
STEERING
The steering wheel shakes violently on my F350 Super Duty truck. Ford has supposedly fixed this issue for me twice. It typically occurs at speeds over 50 miles per hour. It can also happen after going over bumps or grooves in the road. To stop the shaking, I have to quickly slow way down or even stop completely. I tow a 15k pound 5th wheel with this truck. I'm concerned that this could cause a tragic accident especially since my family is also traveling with me in this vehicle. How can Ford not be responsible for fixing this serious issue, we are taking about losing steering control at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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