Ford F-350 Complaints (2015)

208 consumer complaints on file.

#11588735May 14, 2024
SUSPENSION
The contact owns a 2015 Ford F-350. The contact stated that while driving at approximately 75 MPH, the vehicle began shaking violently. The vehicle was slowed down to approximately 40 MPH and the shaking ceased. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581030April 3, 2024
SUSPENSION
I was driving on the freeway today at approximately 70mph when I hit a slight bump. The front end began shaking violently forcing me to brake and slow to approximately 30mph before it stopped. I believe this type of incident is referred to as a "Death Wobble". Fortunately, I wasn't injured nor was anyone else and traffic was only moderately busy. I checked the front suspension and couldn't find any issues. The truck has 104,000 mi on it and is well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576441March 10, 2024
UNKNOWN OR OTHER
While driving on [XXX] from Tucson Arizona to Silver City New Mexico the passenger front side window exploded out into millions of pieces. weather was not hot or cold, driving conditions were good, traveling about 80 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568762January 30, 2024
SUSPENSION
The death wobble if I’m on the highway it’ll start wobbling to the point of no control. I have replaced shocks and joints tires pretty much everything but it still does it. I looked it up and was told to report here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568113January 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the diesel particulate filter was cracked and required a replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 20M06, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566823January 21, 2024
STEERING, SUSPENSION
Front end suspension has on several occasions began to violently shake. It appears that the driver side front wheel begins to bounce rapidly after hitting large or small defects within the road surface. This occurs only when driving on highway type roads where posted speeds typically exceed 55. (Texas has some posted speeds of 80 mph and I drive this area often) Numerous times during this occurrence I have had little to no control of my truck's direction of travel. The only solution to date that has worked is to slow down to a near stop while still in the middle of high speed traffic. When this "death wobble" occurs, I have zero control of my vehicle as far as steering is concerned. We no longer allow our children to ride in the truck with us as this has become a dangerous driving environment. Additionally the violence of this wobble aggravates an pre-existing medical issue within my neck and head. (Veteran with (2) TBI's and severe nerve damage in my neck) The dealership has confirmed the issue and suggested I replace the front suspension and my tires. (My tires still had 20K+ miles left on them) The vehicle has been taken to a dealer for the vast majority of it's service and maintenance. I have mentioned the "death wobble" on several occasions' and even agreed to have the entire front end suspension along with all four tires be replaced. This seemed to have fixed the issue in the short term, but it has returned with considerably more violent shaking than before. I asked the dealer to repair again, but they refused without additional payments, as the repair is now more than 90 days old. No warnings are given prior to this violent shaking other than the initial jolt. Even with a warning, traveling at 60-75 mph along with confined traffic the chances of becoming involved in a possible life-threatening accident become extremely high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560980December 19, 2023
SUSPENSION, STEERING
I just had new breaks and rotors, shocks and some small front end parts replaced. Alignment also completed. While driving south on I-17 down from sunset point at 75 mph the speed limit, I went over a small bump or hole on the road and the death wobble started and violently began to wobnble from passenger side to driver side, or jumping or boucing 6" to 12". items in the door storage and on the dash where tossed about. I began pumping the breaks until the wobble stopped at about 35 mph. I have owned four f 350 one ton trucks with over 500,000 miles driven. this is the first time I have had this happen. I was asked by another f350 owner if I had ever had this happen before. I now know WHY IT IS CALLED THE DEATH WOBBLE. I cant believe I made it through this. There a BIG PROBLEM HERE!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560218December 14, 2023
SUSPENSION, STEERING
when i hit a bump or pot hole the truck front end goes out of control at speeds of about 50 to 70 mostly making it shimmy out of control.i have replaced most everything on the front end at my cost and it still does it.what is scary is that you dont know when it is going to happen.this truck is a 350 ford super duty ford with 92464 miles.i understand there is a Defect on the front end of these trucks.this is a big truck to hold when it starts.Someone is going to get killed or kill someone else if they dont get this taken care of and im makeing notice of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557880December 1, 2023
STEERING, SUSPENSION
I lost control of the vehicle on the highway due to a "Death Wobble" in the steering system. It threw me into the next lane and I was lucky to survive. This happened on an interstate highway at about 55 MPH. It included violent shaking in the steering after passing over a minor bump in the road and came without warning. Ford replaced the steering damper under warranty. I still get this condition but not as bad as the original. Ford tells me everything looks fine but I am totally uncomfortable with this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551008October 20, 2023
STEERING
The contact owns a 2015 Ford F-350. The contact stated while driving 75 MPH, the front end of the vehicle started shaking uncontrollably. The contact stated he was able to slow the vehicle down and safely drive the vehicle to his destination. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed steering stabilizer shock. The contact was informed that the stabilizer shock need replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550904October 19, 2023
ENGINE
We purchased the vehicle brand new (33 miles). At 65,142 miles (07/09/18) the engine quit running and we pulled to the side of Interstate 15 barely off the freeway. It had to be towed to the dealership. At 69,345 miles (12/26/18) the engine blew up while we were traveling at 65 MPH on Interstate 10 towing a 5th wheel trailer. Just made it to the beginning of the off ramp in Indio. Towed to the dealership where a short block engine was put in under warranty. At 80,029 miles (08/14/19) the engine locked up, would not turn over. Dealership put in a long block engine also still under warranty. At 115,000 miles (09/06/23) the engine quit running and we had it towed to the dealership where they stated we needed a new engine (#4). Unfortunately, the engine is not available and is no longer under warranty. It has scared us each time there is an engine failure and do not trust the vehicle to keep us out of harms way. I have all of the service order receipts. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545144September 18, 2023
SUSPENSION
While driving on Louisiana’s poorly maintained I20 at @70 mph, we hit a bump & our 2015 F350 began violently shaking. We almost lost control, but managed to shift from left lane to shoulder in heavy traffic. Inspected tires & saw nothing amiss. Continued on trip back to TX & it occurred 2 more times whenever we hit a bump. Freaked us out & we were terrified each time we hit a bump, but drove under the posted speed limit & made it the rest of the way home without incident. Called our Ford Dealer 1st thing Tuesday morning Sep 5th & were told they could not schedule us for an appointment til Sep 18th!! Located a mechanic who was familiar with this “death wobble” and he had parts ordered & stabilizer bar installed on Sep 13th. Have not driven in LA yet to confirm this fixed problem but mechanic has a Ford that did same thing & it fixed his truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544901September 16, 2023
STEERING
Hit a rough patch on I95 and steering started shaking uncontrollably at 70 MPH. Didn’t resolve until under 50 MPh. Happened twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543282September 7, 2023
SUSPENSION, WHEELS, STEERING
Truck began to shake violently and did not stop shaking until I slowed to 20 mph. Safety risk of not being able to control the vehicle and having to slow on busy highway. The problem has not been reproduced or confirmed by a dealer. The components have not been inspected by manufacturer, police, insurance representatives or others. No warnings or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542131September 1, 2023
ENGINE
The contact owns a 2015 Ford F-350. The contact stated that while driving at 55 MPH, the vehicle message of “50 Miles until Derate Speed Limitation” was displayed. The check engine warning light was illuminated. The vehicle was diagnosed by a dealer as a failure with the DEF system and a failed NOX module. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 29,593.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531392July 10, 2023
STEERING, SUSPENSION, WHEELS
The vehicle goes into a violent shaking of the front end and steering wheel (Ford death wobble). It has happened many times in the last two or so years. It can start at any time when the truck is traveling over 60 MPH but it is usually associated with a bump in the road. It usually stops when I slow to 40-45 MPH. I replaced the track bar ball joint and the steering stabilizer shock and the truck didn't shake for several months but now the problem has returned. When the problem started the truck was probably under 100,000 miles and now has a bit over 130,0000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526984June 14, 2023
SERVICE BRAKES
Drivers side front brake line is passing thru the coil spring. While performing the trucks first break job I observed this. The passanger side is OK. Truck has not been any accedent. Dealer said no big deal, it hasn't failed yet. I am the original owner. Truck is not used for plowing or business. To me it looks like it was built with the wrong bracket or to short a line but I know the line should not go thru the spring. The potential for abrasion on the line is high. I have pictures of both sides of break lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526768June 13, 2023
UNKNOWN OR OTHER, WHEELS
Death wobble after going over bridge at 70mph, had to stop on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520021May 2, 2023
STEERING
The vehicle shakes violently (Death Wobble) when the front wheels hit an uneven highway bridge transition or a large bump in the road causing the truck cab and steering wheel to shake uncontrollably. The truck sometimes veers to the left or right a little bit depending on the position of the wheels when the death wobble begins. I have taken the vehicle back to the dealer three times and the problem has not been corrected. All the front end parts have been replaced with ford motorcraft parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514783March 31, 2023
ENGINE
The contact a owns a 2015 Ford F-350. The contact stated there was oil on the floor underneath the vehicle. The vehicle was taken to the dealer and the dealer stated that the oil pan needed to be replaced and resealed. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 96,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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