Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11172411January 27, 2019
STEERING, SUSPENSION
VIOLENT SHAKING OF STEERING WHEEL AND FRONT END SUSPENSION AT SPEED OVER 55 MPH WHEN HITTING A BUMP ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171598January 23, 2019
STEERING
TL* THE CONTACT OWNS A 2017 FORD F-350. EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE SHAKING. THE CONTACT STATED THAT THE FAILURE WAS CALLED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCMULLEN FORD (LOCATED AT 3401 S EXPRESSWAY ST, COUNCIL BLUFFS, IA 51501, (712) 366-0531) AND THE TIE ROD WAS REPLACED. THE CONTACT STATED THAT THE REPLACEMENT OF THE TIE ROD DID NOT CORRECT THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO WOODHOUSE FORD (LOCATED AT 2546 US-30, BLAIR, NE 68008, (402) 426-4126) AND THE STEERING STABILIZER SHOCK WAS REPLACED, BUT IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171721January 23, 2019
STEERING, SUSPENSION
TRUCK STEERING OSCILLATES ALL THE TIME. TURNS INTO A DEATH WOBBLE WHEN DRIVING ON ROADS ABOVE 55 MPH THAT ARE ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171514January 22, 2019
STEERING
MY F-350 WITH NO MODIFICATIONS AND STOCK TIRES HAS REPEATEDLY WENT INTO THE "DEATH WOBBLE" OR VIOLENT SHAKING AFTER HITTING IRREGULAR AREAS ON THE ROADWAY. MY TRUCK SEEMS TO DO IT PRIMARY ON BRIDGES, EVEN ONES THAT BARELY HAVE A TRANSITION AND SEEM SMOOTH. FORD RECENTLY UPDATED SOME PARTS AT LESS THAN 30K MILES. TODAY, I WENT OVER THREE BRIDGES IN A ROW AT 70 MPH AND EACH BRIDGE MADE THE FRONT END SHAKE VIOLENTLY. THE THIRD BRIDGE WAS IN A CONSTRUCTION ZONE AND A TRACTOR TRAILER NEARLY HIT ME. YOU MUST SLOW TO 30 MPH TO MAKE IT STOP. THIS IS AN EXTREME SAFETY HAZARD, YOU CAN'T ALWAYS SLOW TO 30 MPH IN 70 MPH TRAFFIC. THIS IS A WIDELY KNOWN PROBLEM AND THE NHTSA NEEDS TO DO SOMETHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171285January 21, 2019
STEERING, SUSPENSION
WHILE DRIVING APPROXIMATELY 75MPH ON THE HIGHWAY, I DROVE ACROSS A JOINT IN THE PAVEMENT (SMALL BUMP) AND THE STEERING WHEEL STARTED SHAKING BACK AND FORTH VIOLENTLY, AND THE ENTIRE TRUCK STARTED SHAKING, VIBRATING AND JUMPING AROUND THE LANE. I HAD FELT A FEW STEERING WHEEL SHIMMIES PRIOR TO THE MAJOR VIBRATION/SHAKE, BUT THEY DISSIPATED QUICKLY. WHEN THE STEERING WHEEL SHOOK VIOLENTLY, I HAD TO PULL OVER ONTO THE SHOULDER AND REDUCE THE SPEED TO ABOUT 40 MPH BEFORE THE SHAKING STOPPED. I THEN PROCEEDED DRIVING AS I HAD BEFORE, NOTICING SMALLER STEERING WHEEL SHIMMYING WHEN GOING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170696January 18, 2019
STEERING, WHEELS
TRUCK SHAKING, WAS TOLD TIRE INFLATION WAS NOT BEING MAINTAINED. ALL VALVE STEMS LEAKING SINCE DAY I BOUGHT IT. ONE TIRE HAD FIX A FLAT IN IT WHEN I BOUGHT IT. IT TOOK FORD 6 MONTHS TO REPLACE VALVE STEMS CORRECTLY. AFTER THIS TRUCK STILL SHAKES ON ANY ROUGH ROAD, IF HIT ANY REAL RUFF TRUCK VIOLENT SHAKE HAVE TO STOP TO GET IT TO STOP. NOW SINCE TIRE PRESSURE CAN BE MAINTAINED SINCE VALOVE STEMS FIXED. THEY TELL ME FRONT TIRES NEED REPLACED FROM NOT MAINTAINING TIRE PRESSURES. THAT IS WHY TRUCK SHAKES. THE TRUCK HAS SHAKENOUGH SINCE THE FIRST MONTH I OWNED IT IT MARCH 2018, THIS HAS CAUSED FRONT TIRES TO WERE ON BOTH OUTSIDE EDGES. THE TRUCK SHAKES SO BAD, I HAVE RAN OFF 7 TIMES, RAN TWO OTHER CARS OFF ROAD, AND PULLED OVER FOR SUSPECTED DUI TOLD OFFICER WHAT HAPPENED AND IF I DIDN'T GET IT FIXED HE WRITE ME TICKET DEFECTIVE EQUIPMENT AND DEEM VEHICLE UNSAFE TO OPERATE. ALWAYS IN MOTION, ANY SPEED, ANY RUFF ROAD, EVEN GOING ACROSS BRIGGS ANYTHING THAT IS NOT PERFECT SMOOTH ROAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170294January 16, 2019
STEERING
I OWN A 2017 FORD F350 4X4, AT THE TIME OF THE INCIDENT THE VEHICLE HAD AROUND 65000 MILES ON IT. I WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, AS I CROSSED OVER THE TRANSITION ON TO A BRIDGE A VIOLENT VIBRATION BEGAN IN THE FRONT AXLE/ TIRES. VIBRATION WAS SO PRONOUNCED IT WAS SHAKING MY HANDS FROM SIDE TO SIDE ON THE STEERING WHEEL. I QUICKLY DECELERATED TO GAIN CONTROL OF THE TRUCK. VIBRATION SUBSIDED AROUND 35MPH. THIS HAPPENED A FEW MORE TIMES AND I TOOK THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED IT. INITIALLY THEY COULD NOT RECREATE THE ISSUE. AFTER A DRIVE OVER A BRIDGE ENTRANCE AT SPEED THEY WERE ABLE TO SEE THE ISSUE I DESCRIBED TO THEM. THEY REPLACED SOME STEERING COMPONENTS. AFTER DRIVING THE VEHICLE FOR TWO DAYS, FOLLOWING THE REPAIRS, THE ISSUE RETURNED. CURRENTLY VEHICLE IS BEING RETURNED TO THE DEALERSHIP FOR THE SECOND TIME. I HAVE SEEN NUMEROUS OTHER SIMILAR CONCERNS DOCUMENTED ON LINE, BUT THE DEALERSHIP EXPLAINED TO ME FORD HAS NOT ISSUED A RECALL OR TSB ON THE ISSUE. SO FOR I HAVE SPENT $450.00 IN PARTS AND LABOR FOR A REPAIR THAT HAS NOT CORRECTED THE ISSUE. NOT CERTAIN IT IS SAFE TO CONTINUE DRIVING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170049January 14, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
WELL DRIVING TAILGATE OPENS ON ITS OWN CAUSING DAMAGE TO TAILGATE TRAILER .WAS IN FOR REPAIRS BUT IS STILL OPENING NOT SAFE DON'T WANT LAW SUIT FOR STUFF THAT FALLS OUT. LOST RATCHET STRAPS & 2 POWER DRILLS BATTERIES & CHARGER NO LIGHT OR BUZZER LETTING DRIVER KNOW THAT TAILGATE HAS OPENED THERE IS ONE FOR HOOD THINK I WOULD NOTICE MY HOOD. SCARED TO DRIVE ALSO TOO COSTLY & DANGEROUS TO DRIVERS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165124January 8, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH, THE ELECTRIC TAILGATE SLOWLY OPENED ON ITS OWN WITHOUT WARNING. AS A RESULT, OBJECTS IN THE CARGO BED SPILLED ONTO THE HIGHWAY. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO KEN GARFF AMERICAN FORK FORD (597 E 1000 S, AMERICAN FORK, UTAH 84003) SEVERAL TIMES AND THEY REPLACED THE WIRE HARNESS AND THE LATCHES. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165563January 7, 2019
STEERING, SUSPENSION
COMING A INTERSTATE BRIDGE AT 60 MPH THE STEERING WHEEL STARTED SHAKING BADLY. I HAD TO SLOW DOWN TO STOP THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165469January 6, 2019
STEERING, SUSPENSION
SEVERAL TIMES I HAVE EXPERIENCED SEVERE SHAKING WITH THE STEERING. IT FEELS AS IF THE FRONT OF THE TRUCK IS GOING TO FALL OUT. IT HAS HAPPENED AT SPEEDS BETWEEN 50 AND 70MPH. I HAVE TO STEP ON THE BRAKES TO THE POINT I AM AFRAID SOMEONE WILL HIT ME FROM THE BACK. SO FAR I HAVE BEEN ABLE TO KEEP CONTROL BUT IT SEEMS TO BE GETTING WORSE. I HAVE ABOUT 25,000 MILES ON IT. THE FIRST TIME THIS HAPPENED I HAD LESS THAN 15,000. THESE OCCURRENCES ARE FREQUENT NOW AND AS A RESULT I AM AFRAID TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165507January 6, 2019
STRUCTURE:BODY, STEERING
FORD F350 UNCONTROLLABLE STEERING OSCILLATION BEGINNING AROUND 12/3/18 @ APPROXIMATELY 20,000 MILES ON TRUCK I BEGAN EXPERIENCING VIBRATIONS IN STEERING. REACHED OUT TO DEALER FROM WHERE VEHICLE WAS PURCHASED NEW 1 YEAR EARLIER. REPORTED ISSUES AND WAS INFORMED ITS A KNOWN ISSUE BUT COULD NOT BE SEEN TILL JANUARY 15,2019. ON 12/16/18 WHILE MERGING LANES ON HIGHWAY(APPROX.60 MPH) STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY CAUSING VEHICLE TO SWERVE LANE TO LANE. CONTROL WAS ABLE TO BE REGAINED ONLY AFTER SLOWING TO MINIMAL SPEED(ASSUMING 20 MPH OR SO). INCIDENT CAUSED ALL IMMEDIATE TRAFFIC TO STOP. VEHICLE WAS DRIVEN INTO BREAKDOWN LANE . UPON EXITING VEHICLE ,A WITNESS TO INCIDENT ALSO PULLED OVER . AS A OWNER OF A 17 F250 HE INFORMED ME OF WHAT IS CALLED DEATHWOBBLE WHICH HE HAD EXPERIENCED IN PRIOR MONTHS. WITH INFORMATION A SECOND DEALERSHIP WAS CONTACTED ,WITH THERE RESPONSE BEING THEY ARE AWARE OF POSSIBLE CAUSES BUT COULD TAKE IT IMMEDIATELY. VEHICLE WAS DELIVERED ON 12/20/18. DIAGNOSED WITH A TSB 18-2268/06-22214. REPAIRS WILL BE MADE, HOWEVER PARTS ARE BACK ORDERED TILL 1/29/19. TRUCK WAS DEEMED UNSAFE BY DEALER AN WAS RECOMMENDED NOT TO DRIVE. AS OF 1/5/19 FORD CUSTOMER MANAGER HAS BEEN BROUGHT INTO CASE ,WHOM ALSO STATED THEY WERE AWARE OF POSSIBLE CAUSES OF INCIDENT YET REASSURED ME SHE WOULD BE ABLE TO EXPIATE PARTS.THIS APPEARS TO BE A KNOWN PROBLEM ON COMMERCIAL WEIGHTED VEHICLES WITH THE ABILITY TO LEAD TO CATASTROPHIC DAMAGES TO UNKNOWING OWNERS AN GENERAL PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165337January 5, 2019
STEERING
STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEEDS IN MY CASE 55 MPH AND ABOVE WHEN ROADWAY HAS BUMPS SIMILAR TO EXPANSION JOINT HEAVING. THE STEERING WILL WILL GO INTO A RAPID SHAKING ACTION MAKING IT NEAR IMPOSSIBLE TO STEER. WILL STOP ONLY AFTER VEHICLE SLOWS BELOW SPEED OF 55 MPH. I AM FEARFUL BRAKING MAY INCREASE PROBLEM BUT HAVE NOT PROVEN THIS YET. I HAVE BEEN TRAVELING STRAIGHT THE 3 TIMES IT HAS GONE INTO THIS STEERING WOBBLE. AFRAID WHAT WOULD HAPPEN IF IN A CURVE, BUT EXPECT IT WOULD GO OFFROAD. PROBLEM REPORTED TO DEALERSHIP AND HAS BEEN IN FOR INSPECTION 3 SEPARATE TIMES. (1) INSPECTED AND REPLACES STEERING DAMPENER (2) ADJUSTED ALIGNMENT (3) DEALER WANTS TO ADJUST CAMBER AGAIN BUT PARTS NEED ARE BACK-ORDERED. WILL MAKE ADJUSTMENTS WHEN PARTS AVAILABLE. TRUCK CURRENTLY BEING USED MINIMALLY SINCE I'M AFRAID TO DRIVE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165221January 4, 2019
STEERING, SUSPENSION
DEATH WOBBLE. AT SPEED, TRUCK SHAKES VIOLENTLY, HAVING TO SLOW DOWN AND SOMETIMES STOP BEFORE REGAINING CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165241January 4, 2019
STEERING, SUSPENSION
STEERING WHEEL SHAKES OUT OF MY HAND . TRUCK GOES LEFT WHEN HITTING BUMP ON STREETS AT A SPEED OF 40 MPH OR HIGHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165534January 4, 2019
STEERING, SUSPENSION
DRIVING OVER EXPANSION JOINTS ON INTERSTATE AND TRUCK STEERING HAD A SEVERE WOBBLE, UNABLE TO CONTROL AND ALMOST HIT THE CONCRETE MEDIAN WALL. SLOWED DOWN ENOUGH TO STOP IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165844January 4, 2019
STEERING
DEATH WOBBLE/UNCONTROLLABLE STEERING WHEEL OSCILLATION OCCURS AT SPEEDS OVER 55 MPH SHAKES SO BAD IT MAKES CONTROLLING THE TRUCK ALMOST IMPOSSIBLE. MUST REDUCE SPEEDS BELOW 20MPH OR TO A STOP TO GET IT TO STOP. DEATH WOBBLE HAPPENS WHEN I HIT A BUMP IN THE ROAD LIKE A POT HOLE, BRIDGE, MANHOLE, ETC. VEHICLE HAS VISITED A FORD CERTIFIED MECHANIC AND THEY HAVE INFORMED ME THERE IS NO FIX AND THEY HAVE 9, I REPEAT 9 TRUCKS IN FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165590January 3, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
I'M APRIL OF 2018 THE ELECTRIC TAILGATE ON MY 2017 FORD F-350 STARTED OPENING ON ITS OWN ANYTIME AND ANYWHERE. IT DID NOT MATTER IF THE TRUCK WAS IN PARK OR IN GEAR BUT DID NOT OPEN AT SPEEDS ABOVE 10 MPH OR SO. AFTER GOING TO THE FORD DEALERSHIP IN ELKHART IN. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE BECAUSE IF THEY UNHOOKED THE WIRING L COULD NOT OPEN THE TAILGATE. I PULL A 5TH WHEEL TRAILER WITH THE TRUCK SO THIS WAS NOT AN OPTION IF L WANTED A TAILGATE. I TRIED TO WATCH THE BEST L COULD BEFORE TAKING OFF TO MAKE SURE THE TAILGATE WAS CLOSED WHEN L WOULD MOVE THE TRUCK. I DID NOT NOTICE THAT IT HAD COME DOWN AGAIN AND MADE A TURN WITH THE TRAILER HOOKED TO THE TRUCK. NEEDLESS TO SAY THE TAILGATE WAS CRUSHED BEYOND USE AND BROKE A TWILIGHT LENS AT THE SAME TIME. AGAIN L WENT TO THE FORD DEALERSHIP IN ELKHART IN AND WAS TOLD THEY HAD NO REPORTS OF PROBLEMS AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THE TAILGATE HAS NOT BEEN REPLACED DO TO THE FACT L AM SURE THERE IS STILL AN IS SURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164689January 2, 2019
STEERING, SUSPENSION
DRIVING AT APPROXIMATELY 45MPH OR GREATER, THE VEHICLES FRONT TWO WHEELS AND STEERING WHEEL WILL WOBBLE OR OSCILLATE RAPIDLY AFTER HITTING A POT HOLE OR EXPANSION JOINT. THE WOBBLING JARS THE STEERING WHEEL AND MAKES THE VEHICLE HARD TO CONTROL. BREAKS MUST BE APPLIED AND SPEED REDUCED BY 5 TO 20 MPH TO STOP THE WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163559December 26, 2018
STEERING, SUSPENSION
I OWN A 2017 FORD F350 THAT HAS EXPERIENCED DEATH WOBBLE. WHICH IS A VIOLENT SHAKING AND VIBRATING IN THE FRONT END. WHEN IT HAPPENS, THE FRONT END SHAKES SO BADLY, YOU CANNOT EVEN CONTROL THE VEHICLE. MY TRUCK ONLY HAS 20,000 MILES ON IT, AND THIS SHOULDN'T BE HAPPENING. IT HAPPENS WHEN DRIVING ON A STRAIGHT ROAD, WHEN TURNING, WHEN HITTING A BUMP, GOING FAST OR GOING SLOW. I KNOW MANY OTHER FORD OWNERS HAVE REPORTED THEIR DEATH WOBBLE, SO I AM JOINING THEM. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350