Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11271697October 28, 2019
STEERING
THE TRUCK SHAKES VIOLENTLY WHEN HITTING BUMPS ON HIGHWAY AT SPEEDS ABOVE 55 TO THE POINT IT WILL SHAKE THE WHEEL OUT OF YOUR HANDS. THIS HAS HAPPENED SEVERAL TIMES AND THE LAST TIME IT HAPPENED I CROSSED ON COMING TRAFFIC LANE AND SLOWED ON THE OPPOSITE SHOULDER BEFORE DEATH WOBBLE WENT AWAY. FORD OBVIOUSLY KNOWS THIS IS AN ISSUE AND REPLACED THE STEERING DAMPENER AT 20K MILES. THAT IS NOTHING MORE THAN A BAND AID, NOT A REPAIR. I REFUSE TO LET ANYONE DRIVE THIS TRUCK WHICH IS SAD BECAUSE IT IS BRAND NEW AND COST $75K. THIS NEEDS TO BE ADDRESSED WITH FORD ASAP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271231October 26, 2019
STEERING
EXPERIENCED A WOBBLE IN THE STEERING AFTER HITTING A SMALL BUMP IN THE PAVEMENT. IT WAS VIOLENT ENOUGH TO SEND ME INTO THE LEFT LANE.THIS TRUCK IS LESS THAN A YEAR OLD WITH ONLY 5500 MILES ON IT. SPEED WAS 65 MILES AN HOUR AND HAD TO QUICKLY REDUCE SPEED TO AVOID GOING INTO THE MEDIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270515October 23, 2019
STEERING, SUSPENSION
ON 10/19/2019 WHILE MY 2019 F-350 WAS IN MOTION TOWING A 36-FT 5TH WHEEL ON A TWO-LANE HIGHWAY AT 55 MPH, I DROVE OVER A SERIES OF BUMPS IN MY LANE THAT CAUSED THE FRONT OF THE TRUCK TO SHUDDER VIOLENTLY. I HAD TO SLOW THE TRUCK TO APPROX. 30 MPH TO GET THE SHUDDERING TO STOP. I DID NOT LOSE CONTROL OF THE 5TH WHEEL. THE STEERING WHEEL SHUDDERED SO VIOLENTLY I COULD BARELY KEEP MY HANDS ON IT. ALL VEHICLE WEIGHTS WERE WELL WITHIN THE GVWR/GCWR OF BOTH THE TRAILER AND TRUCK. IRONICALLY ENOUGH I WAS ON MY WAY HOME FROM WEIGHING THE TRUCK AND TRAILER AT A CAT SCALE WHEN THIS INCIDENT OCCURRED. FOUR DAYS LATER I TOOK THE TRUCK TO THE DEALER WHERE THEY REPLACED THE STEERING DAMPER ASSEMBLY IN ACCORDANCE WITH TSB 19-2274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269103October 17, 2019
STEERING
MY TRUCK STARTED A 'DEATH WOBBLE' AT 13K MILES. I TOOK IT TO THE DEALERSHIP WHERE THEY KEPT IT FOR 29 DAYS. I WAS TOLD THEY FIXED THE PROBLEM WITH AN ALIGNMENT. AFTER GETTING IT BACK THE TRUCK DID NOT DRIVE THAT WELL. STIFF STEERING. THE TRUCK FELT WEIRD AND SHOOK WHEN YOU HIT BUMPS. I TOOK IT BACK TO THE DEALER WHERE KEPT IT FOR ANOTHER WEEK. I WAS TOLD ANOTHER ALIGNMENT AND STEERING DAMPENER WAS REPLACED. AFTER GETTING IT BACK. THERE IS NO CHANGE. IT STILL DRIVES BAD. THE SERVICE MANAGER TOLD ME THAT THE PROBLEM WAS NOT FIXED. JUST MASKED BY THE ALIGNMENT. I REPORTED IT TO FORD CORPORATE. THEY SAID THE TRUCK DIDN'T HAVE A PROBLEM. THIS IS VERY FRUSTRATING CONSIDERING HOW MUCH I PAID FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269191October 17, 2019
SUSPENSION
TRAVELING BETWEEN 55-65 ON THE HIGHWAY I HIT A SMALL BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW DOWN TO ALMOST A COMPLETE STOP TO GET IT TO STOP. VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268986October 16, 2019
STEERING
JULY-2019 - WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING WHEEL BEGAN SHAKING VIOLENTLY (DEATH WOBBLE) AFTER CROSSING A BRIDGE EXPANSION JOINT CAUSING ME TO LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO SLOW DOWN GRADUALLY AND THE SHAKING STOPPED AROUND 40 MPH. HAD IT SERVICED AT A LOCAL FORD DEALERSHIP AND IT WAS FIXED UNDER TSB 18-2268 WHERE THEY REPLACED THE STEERING WHEEL DAMPENER. SEP-2019 - DEATH WOBBLE OCCURRED AGAIN FOLLOWING JULY REPAIR ON HIGHWAY WHILE TOWING A 5TH WHEEL TRAILER. IMMEDIATELY SCHEDULED SERVICE AT A DIFFERENT LOCAL FORD DEALERSHIP AND WAS TOLD THERE WAS A NEW TSB THAT SUPERCEEDS THE PRIOR ONE. THEY REPLACED THE STEERING WHEEL DAMPENER AGAIN BUT WAS DISAPPOINTED TO HEAR THAT IT WAS STILL THE SAME OEM PART NUMBER USED FOR THE DAMPENER. OCT-2019 - DEATH WOBBLE OCCURED AT 60 MPH ON THE HIGHWAY. HAPPENED 3 TIMES IN A ROW THIS TIME CAUSING ME TO VEER INTO ANOTHER LANE. IMMEDIATELY SCHEDULE SERVICE APPOINTMENT AT A 3RD FORD DEALERSHIP. REPAIR CURRENTLY IN PROGRESS AT THE TIME I'M WRITING THIS SO NO OUTCOME YET. BEGAN A FORMAL INQUIRY WITH FORD ON POTENTIAL BUY-BACK OR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268492October 15, 2019
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
1ST INCIDENT-DRIVING ON THE HIGHWAY THE TRUCK STARTED VIOLENTLY SHAKING AFTER HITTING A SMALL RISE GOING OVER AN OVERPASS. EXTREMELY BLESSED THAT I WAS IN AN EXPRESS LANE (TOLLED) AND NO ONE WAS AROUND ME. 16FT TRAILER WAS HOOKED UP AND IT TOOK EVERY BIT OF STRENGTH I HAD TO KEEP THE TRUCK IN THE 2 LANES AND NOT THE WALL. THANKFUL NO OTHER VEHICLES WERE AROUND ME. 2ND INCIDENT- AGAIN DRIVING ON THE HIGHWAY THE NEXT DAY; A VERY SMALL BUMP IN THE ROAD CAUSED THE VIOLENT SHAKING. I WAS NOT TOWING, BUT I DID HAVE VEHICLES AROUND ME THIS TIME THAT THANKFULLY WERE PAYING ATTENTION AS I WAS IN AND OUT OF THE FAST AND MIDDLE LANE. THE EXPERIENCE IS INDESCRIBABLE AND FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268503October 15, 2019
STRUCTURE:BODY
I PURCHASED THIS F350 NEW, AND TOOK DELIVERY OF THIS VEHICLE ON DECEMBER 12 2019. 8 TIMES SINCE RECEIVING. THIS VEHICLE I HAVE EXPERIENCED EIGHT (8) UN COMMANDED TAILGATE RELEASES. I NOTICED THAT THE TAILGATE WAS DOWN WHEN RECEIVING A WARNING WHILE BACKING. I HAVE A TONNEAU COVER ON THE TRUCK WHICH PREVENTS THE REAR CAMERA FROM SHOWING THE TAILGATE OPEN. AS OF YET I HAVE NOT LOST ANY CARGO AS A RESULT OF THIS OPENING. I DID NOT HIT I THE INSIDE RELEASE, OR THE KEY FOB TO DIRECT THE OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255636September 16, 2019
STEERING
I WAS DRIVING AT HIGHWAY SPEED 65 MPH DOWN THE LHIGHWAY MWITH MY SON IN THE TRUCK WITH ME. MY TRUCK BED WAS EMPTY. I RAN OVER SEVERAL SMALL POT HOLES OR BUMPS IN THE ROAD AND MY TRUCK STEERING WHEEL STARTED SHAKING AND GOT PROGRESSIVELY WORSE AND I ADVANCED DOWN THE INTERSTATE. I HELD ON TO THE WHEEL AS HARD AS I COULD AND TRIED TO KEEP CONTROL OF THE TRUCK AND NOT LOSE COMPLETE CONTROL. THE VIOLENT SHAKING ONLY GOT WORSE UNTIL I WAS ABLE TO GET THE VEHICLE DOWN TO BELOW 20 MILES AN HOUR. SEVERAL OTHER VEHICLES WERE HONKING AND POINTING AT THE FRONT END OF MY TRUCK. THIS DEATH WOBBLE WHICH I AM HEARING BEING REFFERED TO IS STARTING TO HAPPEN WITH MORE FREQUENCY. I AM TERRIFIED OF LETTING ANY OF MY FAMILIY DRIVE MY NEW $85,000 FORD F 350 KING RANCH. I AM TAKING IT TO A FORD SERVICE THIS WEEK TO GET FIXEDL. THE MORE I RESEARCH THE "DEATH WOBBLE" THE MORE I AM FINDING OUT THAT THERE ARE THOUSANDS OF NEW FORD TRUCK OWNERS JUST LIKE ME THAT ARE EXPERIENCING THIS VERY DANGEROUS AND HORRIFYING PROBLEM. IT IS HARD TO BELIEVE THAT FORD HAS NOT RECALLED THIS TRUCK YET TO FIX THIS VERY DANGEROUS SITUATION. IT WOUD NOT BE SUPRISED TO FIND OUT THAT THIS NEGLECT BY FORD HASN'T RESULTED IN DEATH ALREADY. THIS DEATH WOBBLE HAS OCCURRED AT HIGHWAY SPEEDS AND WHILE DRIVING IN RESIDENTIAL AREAS GOING 45 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255291September 13, 2019
STEERING
COMMONLY REFERRED TO AS THE DEATH WOBBLE. AT HIGHWAY SPEED (65 MPH) HIT ROUGH ROAD ON THE FREEWAY, THE TRUCK SHAKES UNCONTROLLABLY. HAVE TO COME TO A COMPLETE STOP TO STOP THE SHAKING. HAS HAPPENED 3 TIMES SO FAR. APPROXIMATE MILAGE 13,000. AT DEALERSHIP NOW FOR ATTEMPTED FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253462September 5, 2019
STEERING
EXPERIENCED `DEATH WOBBLE` AT ABOUT 28,000 MILES IN 2019 FORD F-350. STEERING BECOMES VERY UNSTABLE AND DANGEROUS. THIS HAPPENS AT HIGHWAY SPEEDS AND WHEN VEHICLE HITS A TINY BUMP OR POTHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242276August 7, 2019
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING APPROXIMATELY 3 MPH AND PULLING A FIFTH WHEEL TRAILER, THE TAILGATE DROPPED OPEN INVOLUNTARILY AND PUNCTURED A HOLE IN THE TRAILER. THE TAILGATE WAS ALSO DAMAGED. THE VEHICLE WAS TAKEN TO HART FORD/LINCOLN (117 LAKE ST, ROSCOMMON, MI 48653), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER SUBMITTED AN OPEN GEOSPATIAL CONSORTIUM TO HEADQUARTERS, WHICH WAS DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240546July 30, 2019
STEERING
TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING 50 MPH, THE STEERING WHEEL VIOLENTLY SHOOK WITHOUT WARNING. THE CONTACT HAD TO DRIVE LOWER SPEEDS IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JACK GARRETT FORD (270 RIPLEY RD, SPENCER, WV 25276, (800) 837-3673) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234684July 25, 2019
UNKNOWN OR OTHER
LESS THAN 500 MILES ON A F350 SUPERDUTY WITH AN 8' BED. DRIVING WITH A SMALL BOAT IN THE BACK PROPPED UP ON THE BACK OF THE TAILGATE. TAKING A LEFT ON A GREEN LIGHT IN THE CITY GOING ~15MPH THE TAILGATE OPENED ON ITS OWN AND THE BOAT ALMOST SLID OUT OF THE TRUCK. DID NOT PRESS THE FOB AS IT WAS IN THE CUPHOLDER -- DID NOT PRESS THE BUTTON INSIDE ABOVE THE PARKING BRAKE BECAUSE I HAD BOTH HANDS ON THE STEERING WHEEL TO MAKE THE TURN. ALMOST LOST THE BOAT AS I HAD IT TIED WHILE PROPPED ON TAILGATE, THE STRAPS CAME LOOSE SINCE THE BOAT FELL 2 FEED. DID NOT CALL THE DEALER YET AND I PURCHASED THIS TRUCK 7 DAYS AGO. I WANT TO REPORT THIS BECAUSE THIS STILL APPEARS TO BE A PROBLEM ON THE 2019 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233267July 19, 2019
STRUCTURE:BODY
AT SOME POINT DURING A 2 HOUR INTERSTATE HIGHWAY DRIVE, THE POWER TAILGATE OPENED ITSELF. THIS DAMAGED THE TAILGATE ITSELF, AND SEVERELY DAMAGED THE FRONT OF THE FIFTH WHEEL TRAILER THAT I WAS TOWING. THE PROBLEM WAS NOTICED WHEN WE TURNED INTO OUR CAMPGROUND AND HEARD A GRINDING/POPPING NOISE BEHIND US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228785July 1, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2019 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL CAUSING THE VEHICLE TO HIT A CURB, WENT OVER A HILL AND INTO THE GROUND, CAUSING THE VEHICLE TO ROLL OVER 2 TIMES. NO AIRS BAGS DEPLOYED. THE PASSENGER SUSTAINED A FRACTURED RIGHT FOOT, BRUISED SHOULDERS AND PELVIC BONE. THE CONTACT SUSTAINED MINOR INJURIES TO HIS CHEST. THERE WAS A POLICE REPORT FILED. THE PASSENGER WAS TAKEN TO ST. JAMES MEDICAL CENTER WHERE SHE WAS TRANSFERRED TO MANKATO CLINIC WICKERSHAM HEALTH CAMPUS CLINIC HEALTH SYSTEM WHERE THEY ARE CURRENTLY UNDER MEDICAL CARE. THE VEHICLE WAS TOWED BY THE POLICE TO A LOT WHERE THE DAMAGES WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000. *BF CONSUMER STATED BLACK BOX ONLY RECORDS 3 INCIDENTS AND STARTS AGAIN.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11205576May 3, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18E021000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS UNABLE TO CONTACT A DEALER OR MANUFACTURER TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195027April 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE PARKING, FOOT ON BRAKE, ENGINE INCREASED RPM TO VERY HIGH LEVEL. 2019 TRUCK WITH 41 MILES, VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180406February 15, 2019
UNKNOWN OR OTHER
PURCHASED NEW 2019 F350 WITH THE ULTIMATE TRAILER TOW PACKAGE. ALSO PURCHASED 5TH WHEEL HITCH. AFTER GETTING HOME AND REMOVING HITCH, NOTICED TWO OF THE FOUR PUCKS HAVE A LOCKING MECHANISM FOR SECURING THE HITCH. ONE OF THE PUCKS HAS NOTHING. ONE PUCK HAS A PARTIAL LOCK. PHOTOS ATTACHED. I MADE ATTEMPTS TO FIND OUT IF THIS IS NORMAL BUT CAN'T FIND ANY ANSWERS. CAN YOU HELP? PHOTOS AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171976January 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 FORD F-350. APPROXIMATELY TWENTY MINUTES AFTER THE VEHICLE WAS PARKED, IT ROLLED INTO A WOODED AREA. THE CONTACT JUMPED INTO THE VEHICLE AND WAS ABLE TO STOP IT AND SHUT IT OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUGAR LOAF FORD LINCOLN (507-454-5170, LOCATED AT 1222 W SERVICE DR, WINONA, MN 55987) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 320. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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