Ford F-350 Complaints (2000)

461 consumer complaints on file.

• #732866September 29, 2000
  TIRES:TREAD/BELT

  RIGHT FRONT TIRE CURRENTLY HAS SMALL TREAD SEPARATION ON CORNER OF TREAD AND SIDEWALL. AM GOING IN THE MORNING TO FIRESTONE DEALER FOR POSSIBLE ADJUSTMENT.*AK (TIRESIZE: LT265/75R1)( DOT NUMBER: TIRE SIZE: LT265/75R1 )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #732868September 29, 2000
  TIRES

  WHILE TRAVELING ON HIGHWAY 35 AT HIGH SPEED, THE FRONT RIGHT TIRE BLEW APART CAUSING ME TO SWERVE ACCROSS 3 LANES OF TRAFFIC AND ALMOST CAUSE SEVERAL WRECKS. THE SIDEWALL OF THE TIRE BLEW OUT ON BOTH THE INSIDE AND OUTSIDE OF THE TIRE. THERE ARE FOUR LATTERAL SLASHES ON THE OUTSIDE SIDEWALL AND ONE LATTERAL SLASH ON THE INSIDE OF THE TIRE. THE TIRE INSTANTLY DEFLATED CAUSING LOSS OF STEERING. I JUST WATCHED THE NEWS WHICH INDICATED AN INVESTIGATION OF THIS TIRE. SOMEONE NEEDS TO SEE THIS TIRE TO BELIEVE THE DAMAGE. PLEASE CONTACT ME.*AK (TIRESIZE: LT26575R16)( DOT NUMBER: TIRE SIZE: LT26575R16 )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #732595September 26, 2000
  TIRES:TREAD/BELT

  I HAVE HAD ONGOING TIRE PROBLEMS SINCE THIS TRUCK WAS NEW. I HAVE HAD CASING SEPARATIONS IN FOUR OF THE SIX TIRES INSTALLED ON THE DUAL WHEEL TRUCK, BOTH FRONT AND REAR. I HAVE CONTACTED FORD CUSTOMER SERVICE NUMEROUS TIMES. I HAVE BEEN TO TWO LOCAL DEALERSHIPS. I HAVE ALSO MADE NUMEROUS CALLS TO GENERAL TIRE CUSTOMER SERVICE AND I TALKED TO FIVE SEPARATE REPRESENTATIVES. ALL TO NO AVAIL. ONE FORD DEALERSHIP TOLD ME THEY WERE "NOT IN THE TIRE BUSINESS" -- "HAVE A NICE DAY" -- "GOOD BYE". ANOTHER FORD DEALERSHIP HAS BEEN WAITING FOR THREE WEEKS FOR AN EAMIL FROM "CORPORATE HEADQUARTERS". I BELIEVE THAT THEY ARE HOPING I WILL JUST GIVE UP OR CRASH AND BURN -- WHICHEVER COME FIRST. GENERAL TIRE HAS AGREED TO GIVE ME A SMALL CREDIT TOWARD THE PURCHASE OF REPLACEMENT TIRES OR REPLACE THEM WITH THE SAME GENERAL TIRE JUNK THAT I HAVE NOW. NEIGHER OF WHICH IS SATISFACTORY OR FAIR. SOMEONE IS GOING TO BE HURT BY THEIR FAILURE TO RESPOND TO THIS PROBLEM OR EVEN TAKE THE TIME TO QUESTION ME AS TO WHEN, WHERE, OR HOW MY TIRE FAILURES HAVE OCCURRED. YOUR TIMELY RESPONSE WOULD BE GREATLY APPRECIATED AS THIS IS A VERY WIDELY USED TIRE AND I BELIEVE IS A VERY DANGEROUS PROBLEM TO THE PUBLIC. THANK YOUR FOR YOUR TIME AND CONSIDERATION. I WILL BE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE AT YOUR CONVENIENCE.*AK (DOT NUMBER: ADOR1JC279 TIRESIZE: 235X85X16)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #871299September 22, 2000
  SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

  VEHICLE SWAYS WHILE DRIVING. DEALER HAS ALIGNED VEHICLE, AND CONSUMER HAS PURCHASED NEW TIRES AND VEHICLE STILL SWAYS.*AK FRONT END PULLS RIGHT WHEN BRAKING DUE TO BRAKE CALIPER FAILURE. *YH

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #732089September 21, 2000
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

  I EXPERIENCED A BRAKE PEDAL KICKBACK DURING EMERGENCY BRAKING THAT VERY NEARLY CAUSED AN ACCIDENT . MY FOOT WAS VERY NEARLY KNOCKED OFF THE PEDAL. I DON'T KNOW WHETHER THE BRAKING ACTION WAS INTERRUPTED. THE HYDROBOOST ACTION OF THE BRAKING/STEERING HAS BEEN INADEQUATE SINCE DAY ONE. THERE IS BARELY ENOUGH POWER TO TURN THE STEERING WHEEL AT SLOW SPEED AND IF THE BRAKES ARE APPLIED WHILE STEERING AT LOW SPEED OR LOW RPM THE SYSTEM BOGS DOWN AND IS VERY SLUGGISH. PLEASE NOTE THERE IS A REAL DESIGN PROBLEM HERE. YOU ARE NOT SUPPOSED TO LOSE YOUR STEERING ABILITY BECAUSE YOU APPLY YOUR BRAKES! THE PEDAL KICKBACK IS ANOTHER SYMPTOM OF THE HYDROBOOST PROBLEM.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #731997September 20, 2000
  TIRES

  I WAS DRIVING ON A MAJOR INTERSTATE FREEWAY AND THE RIGHT REAR TIRE EXPLODED AND QUICKLY DISINEGRATED. I SOMEHOW MANAGED TO GET THE TRUCK TO THE SIDE OF THE ROAD AND GET THE SPARE ON. AFTER GETTING TO THE NEAREST FIRESTONE DEALER IN SPRINGFIELD MO, THEY SAID THE FAILURE WAS DUE TO THE RUBBER VALVE STEM BREAKING LOOSE. THEY SAID FORD SHOULD HAVE EQUIPED THE TRUCK WITH STEEL VALVE STEMS. FORD AND FIRESTONE HAVE DECLINED RESPONSIBILITY FOR THE FAILURE. LUCKILY I WAS ABLE TO KEEP FROM CRASHING AND BEING KILLED. *AK( DOT NUMBER: VD TIRE SIZE: LT265/75/R )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #731906September 19, 2000
  TIRES

  I HAVE NOTICED OVER THE LAST THREE WEEKS WHAT I BELIEVE WAS TIRE SEPERATION ON MY TIRES SO I CALLED TO ASK IF THEY WERE HAVING PROBLEMS WITH MY MAKE AND MODEL AND WAS TOLD NO. I THEN DROVE MY TRUCK TO THE DEALERSHIP AND WAS INFORMED THAT MY TIERS WERE INFACT SEPERATING AND THAT I SHOULD TAKE THEM TO A GENERAL TIRE STORE SO I DID THAT AND IT WAS CONFIRMED BY THEM THAT MY TIRES ARE IN THE PROCCESS OF SEPERATION BUT WAS TOLD THAT IT IS NOT THERE PROBLEM THAT IT IS THE DEALERSHIPS RESPONSIBILITY. THE TIRES ARE SO BAD THAT YOU CAN STICK YOUR FINGERNAIL UNDER THE RUBBER THAT IS STARTING TO COME APART. I THEN DROVE TO YET ANOTHER DEALERSHIP AND GOT THE SAME CONFERMATION BUT STILL NO RESULTS. I WAS THEN LEFT WITH NO CHOICE AND HAD TO REPLACE THE TIRES. THEY TOLD ME TO HOLD ONTO THE TIRES FOR A POSSIBLE RECALL OR FOR YOUR VIEWING. I HAVE ALSO CONTACTED THE SC ATTORNEY GENERALS OFFICE AND THEY ARE THE FOLKS THAT TOLD ME TO CONTACT YOU. AT THIS POINT I AM OUT ANOTHER $1,150.00 FOR TIRES THAT I SHOULD NOT BE HAVING TO PURCHASE YET, NOT TO MENTION MY SAFETY.( DOT NUMBER: 0600 TIRE SIZE: 235/85R16 )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #730613September 7, 2000
  TIRES

  8-5-00 HAD TO BUY A REPLACEMENT TIRE ON THE LEFT FRONT OF TRUCK. THERE WAS A LARGE SIZE BUBBLE ON THE OUTSIDE OF TIRES SIDEWALL. ON 9-1-00 HAD TO HAVE ANOTHER TIRE REPLACED ON THE FRONT RIGHT SIDE DUE TO LARGE BUBBLE ON THE INSIDE SIDEWALL. 9-6-00 WENT TO PIONEER FORD AND HAD SERVICE MANAGER (MARK ELFRING) LOOK AT TIRES AND HE STATED THAT I HAVE THE SAME ISSUE ON MORE OF THE TIRES. CONTACTED MANUFACTURER AND THEY ARE WILLING TO ONLY PRO RATE TIRES AND WE DO NOT WANT TO PUT MORE OF GENERAL TIRES ON OUR VEHICLE. 2 SEPARATE TIRE DEALERS (DISCOUNT TIRES) EMPLOYEES HAVE STATED TO US THAT THESE TIRES HAVE THIS PROBLEM ALL OF THE TIME AND THEY SEE THEM COMING IN LIKE TRUCK LOADS. WE WERE ALSO TOLD BY THE MECHANIC AT PIONEER FORD ON 9-6-00 THAT HE ALSO SEES THIS PROBLEM AND RECOGNIZES THAT THERE IS A PROBLEM.( DOT NUMBER: TIRE SIZE: LT235/85R- )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #869880September 7, 2000
  FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, POWER TRAIN:AXLE ASSEMBLY

  AIR INTAKE HOSE TO THE MANIFOLD CAME LOOSE WHEN THE TURBO WAS NEEDED. INTAKE HOSE HAS BEEN REPLACED FOUR TIMES BETWEEN FEBRUARY AND MAY WITH LESS THAN 5,000 MILES ON VEHICLE. AXLE/CALIPERS AND REPAIRS TO DRIVELINE HAD TO BEEN MADE BECAUSE OF THE AIR INTAKE MANIFOLD. FORD WAS REPLACING THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #868558August 24, 2000
  POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL

  TRANSMISSION SLAMS FROM FIRST TO SECOND GEAR AND IS OVERREVING. DEALER HAS INSPECTED VEHICLE, AND WAS NOT ABLE TO DUPLICATE THE PROBLEM.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #728079August 16, 2000
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

  TRUCK PULLS UNCONTROLLABLY TO LEFT , WORSE UNDER HEAVY BRAKING, FORD IS AWARE OF THE PROBLEM BUT HAS NO ANSWERS YET TO SOLVE THIS PROBLEM, BRAKES STOP WORKING IF YOU HIT A LARGE BUMP IN THE ROAD WHILE BRAKING. *AK

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #727205August 9, 2000
  TIRES

  TWO (2) BLOWOUTS ON ORIGINAL EQUIPMENT FIRESTONE TIRES @ 70 MPH ON MAJOR HIGHWAYS, REPLACED EACH TIRE WITH THE SAME TYPE TIRE. AM VERY CONCERNED ABOUT THE REMAINING ORIGINAL EQUIPMENT TIRES AND POTENTIAL FAILURE.( DOT NUMBER: )

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #553567August 7, 2000
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING, VEHICLE SPEED CONTROL

  CONSUMERS EXPERIENCED PROBLEMS CONCERNING LOSS OF BRAKING ABILITY, STEERING, AND THROTTLE STICKING WHICH CAUSED 2 ACCIDENTS. NLM

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #866053July 26, 2000
  AIR BAGS:SIDE/WINDOW, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

  VEHICLE WAS SITTING IN TRAFFIC AND ANOTHER VEHICLE WAS IN FRONT, AND CONSUMER PULLED OFF ON THE RIGHT SHOULDER OF THE ROAD, AND THE OTHER VEHICLE TRIED TO MAKE A U-TURN, AND HIT CONSUMER'S VEHICLE BROADSIDE. FRONT END WAS SMASHED, AND DRIVER SIDE AIRBAG DIDN'T GO OFF . ALSO, ABS BRAKES DIDN'T KICK IN AT ALL.*AK

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #865064July 10, 2000
  POWER TRAIN:AUTOMATIC TRANSMISSION

  VEHICLE STALLS. TRANSMISSION OIL FILTER SHIFTS IN A MANNER THAT IT CUTS OUT TRANSMISSION FLOW WHICH CAUSES THE ENGINE TO SHUTDOWN. FORD DOESN'T HAVE THE FILTERS AVAILABLE. DEALERS HAD TO DRILL HOLES ON THE SIDE TO ALLOW OIL TO FLOW. FORD AWARE OF THE PROBLEM, TSB ISSUED, BUT MODIFIED FILTERS STILL NOT AVAILABLE. *AK *ML

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #724819July 1, 2000
  TRAILER HITCHES

  PURCHASED VEHICLE WITH FACTORY INSTALLED CLASS IV TRAILER HITCH RECEIVER. FOUND THAT STANDARD TRAILER SAFETY CHAINS WILL NOT FIT INTO SLOTS PROVIDED ON THE HITCH ASSEMBLY. LEARNED THAT MANY OTHER F350 OWNERS (MAY ALSO INCLUDE FORD F250 SUPER DUTY OWNERS) HAVE THE SAME PROBLEM WHICH THEY HAVE SOLVED THEMSELVES BUY EITHER MODIFYING THE HITCH (HITCH IS NOT TO BE CUT, WELDED OR MODIFIED PER MANUFACTURES INSTRUCTIONS) OR JURY RIGGED THE HITCH IN SOME FASHION IN ORDER TO ATTACH THE TRAILERS SAFETY CHAINS TO THE TRUCKS. I HAVE EVEN OBSERVED ONE F350 TOWING WITHOUT THE SAFETY CHAINS ATTACHED. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE SINCE MANY PURCHASE THESE VEHICLES TO TOW HEAVY (UP TO 10,000 LBS) TRAILERS AND RECREATION VEHICLES. IT IS ALSO UNLAWFUL IN MOST (IF NOT ALL) STATES TO IMPROPERLY OR NOT ATTACH THESE SAFETY CHAINS WHEN TOWING A TRAILER. I ALSO FEEL THAT IT IS ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT OCCURS AS A RESULT OF THIS DEFECT.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #724809June 30, 2000
  POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

  I HAVE HAD THE VEHICLE A SHORT TIME AND THE VEHICLE HAS DEVELOPED A BINDING IN THE REAR WHEN TURNING AND THE GAS MILEAGE STARTED TO DECREASE THE TRASSFER CASE WAS NOISY IN 4 WHEEL DRIVE I TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS A PROBLEM WITH THE REAREND AND THEY ORDERED PARTS IT TOOK 8 DAYS TO GET MY TRUCK BACK WHEN I PICKED IT UP IT STILL HAD ALL THE SAME PROBLEMS AND AT THAT TIME I TOOK A MECHANIS FOR A RIDE HE NOTICED THE SAME THINGS THAT I DID AT THAT TIME I WAS ASKED TO BRING THE TRUCK BACK ON MONDAY AT WHICH I DID THEN THE SERVICE MANAGER TOLD ME THE PROBLEMS WHERE NOT THERE I ALSO HAD ANOTHER PROBLEM WITH THE REAR DIFF SEAL LEAKING THEY REPLACED THE SEAL AND CALLED ME TO COME AND PICK IT UP AT WHICTCK TIME I ASKED ABOUT THE NOISE THAT WAS IN THE DRIVE LINE HE TOLD ME THAT HE DROVE THE TRUCK SEVERAL MILES AND HE COULD NOT DUPLICATE THE PROBLEM AND THE TRUCK WAS READY FOR PICK-UP I STATED THAT I WOULD NOT PICK UP THE TRUCK UNTILL I TALKED TO A REP AND HE TOLD ME THAT I COULD NOT TALK TO ONE AT THAT I ENDED THE PHONE CALL I CALLED HIS BOSS AND EXPLAINED THE PROBLEM HE STATED HE WOULD LOOK INTO IT THE FIRST SERVICE MANAGER CALLED ME BACK AT WHITCH TIME HE TOLD ME THAT HE DROVE ONE WITH A GAS THAT HAD 700 MILES ON IT AND IT DID NOT HAVE THE SAME PROBLEM AND THAT THE TRANSFER CASE WAS DEFF I TALKED TO HIM TODAY AND AT THIS TIME THEY CAN NOT FIND EXACTUALLY WHERE THE NOIS IS BUT IT IS IN THE DRIVE LINE

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #724707June 28, 2000
  SUSPENSION:FRONT

  WHEN TAKING OFF FROM STOP, FRONT END HAS A DEFINITE SHAKE. TIRES WEARING UNEVEN AT 1500 MILES. CONCERNED FRONT END SHAKE WILL PROGRESSIVELY GET WORSE AND BECOME A SAFETRY PROBLEM ON THE ROAD. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #863646June 15, 2000
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING

  BRAKE SYSTEM MALFUNCTIONED, AND CONSUMER LOST ALL POWER WHEN BRAKING. VEHICLE HAS BEEN AT THE DEALER 4 TIMES & THEY HAVE FOUND NO REMEDY. ALSO, WHEN STARTING THE VEHICLE, THE STEERING WHEEL IS DIFFICULT TO TURN. AFTER THE BRAKES WERE REPAIRED, STEERING BECAME MORE DIFFICULT. *AK *ML

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #860997April 26, 2000
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

  HIGH PRESSURE POWER STEERING HOSE RUBBED AGAINST FRONT DRIVER'S SIDE SHOCK BRACKET WHICH CAUSED A POWER STEERING FLUID LEAK. COULD HAVE ULTIMATELY RESULTED IN THE FAILURE OF THE HYDRO-BOOST PUMP WHICH WOULD HAVE CAUSED LOSS OF POWER STEERING AND POWER BRAKES. AFTER MUCH DELAY, PART WAS REPLACED. *AK *ML

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0