Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11323680May 7, 2020
STEERING
DRIVING STRAIGHT DOWN A FREEWAY, HIT A BUMP, FRONT WHEELS START SHAKING VIOLENTLY. THIS IS THE 5TH TIME IN THE LAST 2 WEEKS. THE ONLY WAY I'VE BEEN ABLE TO STOP THE SHAKING IS TO SLOW DOWN TO 40MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322116April 24, 2020
SUSPENSION
WHEN DRIVING DOWN THE HIGHWAY AND HIT A BUMP THE TRUCK VIOLENTLY SHAKES, LOSING TOTAL CONTROL OF VEHICLE, UNTIL THE SPEED IS ABLE TO GO DOWN TO AROUND 20 TO 30 MPH. EXTREMELY TERRIFYING WHEN TRAVELING ON THE HIGHWAY AT 70MPH WITH 18 WHEELERS ON BOTH SIDES OF YOU. THIS HAS HAPPENED SEVERAL TIMES, MOST RECENT ON 4-23-20. THIS PROBLEM NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320975April 13, 2020
STEERING, SUSPENSION, WHEELS
I HIT A SMALL POT HOLE IN THE ROAD AT APPROXIMATELY 50MPH AND THE TRUCK AND STEERING WHEEL STARTED SHAKING VIOLENTLY. I LOST CONTROL OF THE VEHICLE UNTIL I GOT IT SLOWED TO 20MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320529April 8, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 FORD F-350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V808000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO JOHN SANG FORD (195 UPPER RIVER RD, GALLIPOLIS, OH 45631) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMED. AFTER THE REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED LOW VISIBILITY WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320367April 6, 2020
SUSPENSION
TRUCK WOULD VIOLENTLY SHAKE GOING OVER BUMPS AND WILL OCCASIONALLY THROW YOU OFF THE ROAD WHEN GOING OVER BUMPY ROADS ON FREEWAY. ESPECIALLY IF IT'S A SLIGHT CURB. DEALERSHIP HAS ALREADY CHANGED STEERING STABILIZER. IT HAPPENED RIGHT AFTER THE REPAIR AND I ALMOST LOST CONTROL ON THE HIGH. POSSIBLY INJURING OR KILLING MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319986April 1, 2020
STEERING
DEATH WOBBLE, FREQUENTLY ON THE HIGHWAY, MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318886March 21, 2020
STEERING
I WAS DRIVING AROUND 60 MILES AN HOUR ON I-40 EAST IN AMARILLO TEXAS A COUPLE DAYS AGO + THE HIGHWAY GOT REALLY NARROW BETWEEN THE CONCRETE BARRIERS AND I GUESS I HIT A COUPLE BUMPS IN THE ROAD AND MY FRONT END STARTED SHAKING REALLY BAD IT MADE MY PICK UP CHANGE LANES AND I WAS ONLY ABLE TO STOP THE SHIMMY BY HITTING THE BRAKES TILL I GOT DOWN TO ABOUT 40 MILES AN HOUR. THERE WAS A CAR JUST BEHIND ME TO THE LEFT THAT IF HE WOULD HAVE BEEN. CLOSER, 20 FT MORE WE WOULD HAVE COLLIDED. THIS IS A NEARLY NEW VEHICLE ONLY 5200 MILES ON IT HAS NO OTHER FRONT END SHAKING PROBLEMS UNTIL I DID THIS. THANK YOU FOR ANY NEWS OR CAMPAIGNS RELATED TO THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318669March 19, 2020
STEERING, SUSPENSION
WHILE DRIVING I RAN OVER A SMALL POTHOLE AND THE STEERING WHEEL BEGAN VIOLENTLY WOBBLING BACK AND FORTH TO THE POINT THAT I ALMOST LOST CONTROL. THIS IS NOW COMMONLY CALLED THE DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317456March 11, 2020
SERVICE BRAKES, STEERING, SUSPENSION
THE TRUCK VIOLENTLY SHAKED OUT OF CONTROL WHILE TRAVELING BETWEEN 50 AND 70 MILES PER HOUR AFTER HITTING VARIOUS ROUGH ROAD CONDITIONS ON THE FREEWAY. EVERYTHING FROM EXPANSION JOINTS TO SMALL POTHOLES. THE DEALER CHANGED THE STEERING STABILIZER TO THE UPDATED MODEL, BUT THE TRUCK STILL SHAKES WHILE GOING OVER THESE ROAD CONDITIONS, BUT DOES NOT WOBBLE OUT OF CONTROL. "DEATH WOBBLE" TRUCK BEGAN THIS VIBRATION AT 10,000 MILES, AND THE WOBBLE TOOK PLACE THREE TIMES BEGINNING AT 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317426March 10, 2020
STEERING, SUSPENSION
TRAVELING ON I287 AT 50 MPH WE HIT A CRACK IN PAVEMENT AND STEERING STARTED TO THRASH RAPIDLY AND UNCONTROLLABLY. WAS LUCKY NOT TO A MAJOR ACCIDENT TRYING TO GET FROM MIDDLE LANE TO SHOULDER AT RUSH HOUR ON I287 IN METRO NY NEAR THE RYE, NY GREENWICH, CT BORDER. HAD TO COME TO ALMOST A COMPLETE STOP TO HAVE THE STEERING STOP THE DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316219March 5, 2020
STEERING, SUSPENSION
TRUCK HAS DEATH WOBBLE PROBLEM. WHILE IN MOTION IT SHAKES VIOLENTLY WHEN THE SUSPENSION CYCLES A CERTAIN WAY AND CAUSES LOSS OF CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316130March 4, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
UNCONTROLLABLE AND VIOLENT SHAKING OF THE STEERING WHEEL AND ENTIRE TRUCK. AFTER HITTING A BUMP IN THE ROAD THE TRUCK WILL SHACK SO BAD THAT I HAVE TO PULL OVER AND COME TO A COMPLETE STOP. SOME TIMES I HAVE TO DO THIS IN THE MIDDLE OF TRAFFIC AND OR ON THE INTERSTATE. THE TRUCK IS A COMPLETE SAFETY ISSUE NOT ONLY FOR ME, MY PASSENGERS, BUT ALSO THE OTHER PEOPLE ON THE ROAD. IT APPEARS THIS IS AN ONGOING ISSUE WITH FORD SUPER DUTY'S. IT IS CALL "DEATH WOBBLE" FOR RIGHTFUL REASONS. PLEASE INVESTIGATE AND HAVE FORD MAKE CORRECTIVE ACTIONS IN WHOLE. THEY NEED TO STOP SELLING THESE TRUCKS UNTIL THEY CAN FIGURE IT OUT. ITS A ROLLING GRENADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312192February 29, 2020
STEERING
WHILE TRAVELING AT HIGHWAY SPEEDS HITTING ANY BUMP IN THE ROAD RESULTED IN STEERING OSCILLATION OR DEATH WOBBLE UNTIL YOU SLOW TO BETWEEN 45 AND 40 MPH. FORD SERVICE ADVISED THE TRACK BAR, DRAG LINK, STEERING STABILIZER WERE ALL DEFECTIVE AND ON BACKORDER DUE TO SO MANY FAILURES. I HAVE MULTIPLE MPEG VIDEOS SHOWING IT HAPPENING AND HAVE GIVEN THEM TO FORD AND MY FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311016February 24, 2020
STEERING, SUSPENSION
I WAS DRIVING MY TRUCK DOWN INTERSTATE 95 IN THE CENTER LANE AT ABOUT 75 MILES AN HOUR WITH ABOUT 2000 POUNDS OF TILE IN THE BACK. ALL OF A SUDDEN I HIT A BUMPY PATCH IN THE ROAD AND THE FRONT END STARTED VIBRATING LIKE A TUNING FORK. IT WAS VIBRATING SO FAST AND SO BAD THAT WE HAD TO PULL OFF THE HIGHWAY (IN THREE LANES OF HEAVY TRAFFIC) IN ORDER TO GET IT TO STOP. IT CONTINUED UNTIL WE COULD GET OFF THE HIGHWAY FOR A GOOD TEN OR FIFTEEN SECONDS MAYBE EVEN LONGER TO GET OFF THE ROAD. I HAD TWO PALLETS OF TILE IN THE BACK END AND WAS WORRIED IT WAS GOING TO VIBRATE THEM ONTO THE ROAD. AFTER THE TRUCK STOPPED THE VIBRATING STOPPED OF COURSE. I WALKED AROUND LOOKING FOR A FLAT TIRE OR OTHER ISSUE BUT NOTHING. THEN WE GOT ON THE HIGHWAY AGAIN AND THE PROBLEM WAS NO LONGER THERE. I HAVE HAD THE PROBLEM IN MUCH LESS SEVERE CASES MANY TIMES WHERE A VIBRATION HAPPENED AFTER HITTING A ROUGH SPOT BUT NOTHING LIKE THIS. I CALLED THE SERVICE MANAGER AT KELLY FORD AND THEY SAID UNLESS WE COULD DUPLICATE THE PROBLEM THEY CAN'T REALLY DO MUCH ABOUT THE PROBLEM. TONIGHT I SEARCHED ON THE INTERNET AND UNDERSTAND THAT IT'S BEEN A PROBLEM WITH FORD FOR A WHILE AND THERE'S EVEN A CLASS ACTION LAWSUIT INVOLVING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311064February 24, 2020
STEERING, SUSPENSION
VIOLENT FRONT END SHAKING UPON CONTACT WITH ROAD BUMPS OR APPLYING BRAKES AT HIGHWAY SPEEDS OVER 50MPH. MUST REDUCE SPEED BELOW 40MPH TO REGAIN CONTROL. THE MORE BRAKES APPLIED THE MORE SHAKING INTENSIFIES. STARTED AT 10K MILES WHEN APPLYING THE BRAKES. PROGRESSED TO CONTACT WITH BUMPS/BOUNCES AND UNEVEN PAVEMENT. REPORTED IMMEDIATELY TO FORD DEALERSHIP. THEY CHECKED AT 13,756 MILES (TOOK THAT LONG TO GET APPOINTMENT) AND CLAIMED STEERING DAMPNER BAD. TSB #19-2392 FROM FORD (USE NEW PART #) PART BACKORDERED FOR 7 WEEKS. CONTINUED TO DRIVE VEHICLE DURING THIS WAIT TIME AS THEY COULD NOT PROVIDE A COMPARABLE VEHICLE AS A LOANER. FINALLY REPLACED AT APPROXIMATELY 19K MILES. ALIGNMENT CHECKED BY DEALERSHIP. DEALERSHIP CLAIMS ALL OTHER PARTS ARE STILL GOOD. VIOLENT SHAKING RETURNED AT 19,867 MILES WHEN APPLYING THE BRAKES. UPON HITTING ROUGH ROAD AND/OR BUMPS IN THE ROAD THE FRONT END FEELS LOOSE AGAIN. NOTIFIED DEALERSHIP AGAIN. RESPONSE WAS "WE DID WHAT FORD TOLD US TO DO". I ASKED FOR A MANAGER AND AM STILL WAITING FOR A CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310388February 20, 2020
STEERING, SUSPENSION
NEAR BRAND NEW 2019 FORD F350 DUALLY TRUCK - EXPERIENCED THE SO-CALLED "DEATH WOBBLE". WAS AT A SPEED OF ABOUT 50MPH AND WENT OVER A BRIDGE. WHEN HITTING THE "BUMP" IN THE TRANSITION BETWEEN THE BRIDGE AND THE PAVEMENT, THE TRUCK WENT INTO THE VIOLENT SHAKE/SHIMMY AND I COULD NOT MAINTAIN CONTROL - BRAKING DID NOT HELP UNTIL I COULD MANAGE TO SLOW TO ABOUT 2 MPH. I WAS ON A CITY STREET AND THE BRIDGE/ROADWAY WAS AT A SLIGHT LEFT TURN WHEN THE INCIDENT HAPPENED. THIS EXTREME VIBRATION IN THE ENTIRE TRUCK AND STEERING WHEEL VIOLENTLY SHAKING IS KNOWN ONLINE AS THE DEATH WOBBLE. MY TRUCK IS NEARLY NEW, HAS ONLY 3600 MILES ON IT AND IS 100% STOCK. NO WHEEL/TIRE/SUSPENSION MODIFICATIONS HAVE BEEN MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309690February 17, 2020
STEERING, SUSPENSION
WHILE TRAVELING 65-70 MPH ON HIGHWAY THE FRONT END OF TRUCK BEGAN OSCILLATING VIOLENTLY CAUSING LOSS OF STEERING. THE CONDITION WAS ONLY STOPPED AFTER EMERGENTLY BRAKING IN THE MIDDLE LANE OF THE HIGHWAY TO A FULL STOP. VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308814February 12, 2020
STEERING, SUSPENSION
ON NOV 20,2019, WHILE TRAVELING FROM CORNVILLE, AZ TO LITTLETON, CO I EXPERIENCED A VIOLENT WOBBLE WITH MY 2019 FORD F350 SUPER DUTY DIESEL TRUCK. I WAS STARTING TO GO UP RATON PASS IN NEW MEXICO (JUST NORTH OF RATON, NM) AND EXPERIENCED THE VIBRATION GOING ROUGHLY 60-65MPH. ON OUR RETURN HOME ON 12/02/19 I EXPERIENCED IT AGAIN WHEN DRIVING ON I25 THROUGH COLORADO SPRINGS. I HAVE BEEN WORKING WITH SANDERSON FORD IN GLENDALE, AZ AND THEY CONVEYED TO ME THAT FORD HAS AUTHORIZED THEIR DEALERSHIPS TO REPLACE THE STEERING DAMPENER AND THAT WAS DONE ON 01/17/19. WHEN THIS CONDITION INITIALLY HAPPENED THE TRUCK ONLY HAD 9400 MILES AND ON THE RETURN TRIP THE MILEAGE WAS 10,127.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308850February 12, 2020
STEERING
BRAND NEW TRUCK WITH 3000 MILES ON IT AND THE FRONT END IS VERY LOOSE FEELING. LOTS OF STEERING WHEEL SHAKING ( SIDE TO SIDE MOVEMENT) WHEN HITTING BUMPS. DEALER REPLACED THE STEERING DAMPER AND IT IS SLIGHTLY BETTER FOR NOW. I AM WORRIED THERE IS A BIGGER PROBLEM THAT IS CREATING UNWANTED WEAR AND TEAR ON THE CRITICAL STEERING LINKAGE AND IT WILL NEED TO BE REPAIRED OFTEN TO KEEP IT SAFE. HAPPENS MOSTLY AT SPEEDS OVER 40 MILES PER HOUR AND WORSE WHEN HITTING BUMPS ON CURVES LIKE TIGHT INTERSTATE ON RAMPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308472February 11, 2020
STEERING, SUSPENSION
WHEN DRIVING FROM SPEED LIMIT 60_80 AND I HIT A SMALL BUMP OR HOLE IN THE ROAD I EXPERIENCED DEATH WOBBLE TO THE POINT I HAVE TO SLOW DOWN SIGNIFICANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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