Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11278840November 8, 2019
STEERING, SUSPENSION
I PURCHASED A NEW 2017 F-350 A COUPLE YEARS AGO. IT HAS ABOUT 22,000 MILES ON IT. I EXPERIENCED THE "DEATH WOBBLE" YESTERDAY FOR THE SECOND TIME. I NOW KNOW WHY IT'S CALLED THAT. I WAS GOING ABOUT 60MPH ON A TWO-LANE HIGHWAY WHEN THE TRUCK AND STEERING STARTED SHAKING VIOLENTLY. I ALMOST CRASHED TRYING TO SLOW IT DOWN AND DEFINITELY COULD HAVE KILLED ME! IT SOUNDS AS IF THIS IS BECOMING ALL TOO COMMON OF A PROBLEM WITH THESE TRUCKS. I'M SCARED TO DRIVE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278602November 7, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE FREEWAY TO WORK AT APPROXIMATELY 70 MPH WHEN MY TRUCK STARTED TO SHAKE SO BAD IN THE FRONT END I ALMOST TOOK OUT THE VEHICLE TO MY LEFT AND ENDED UP HALFWAY IN THE DITCH. I HAD 0 CONTROL OVER MY TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278389November 6, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TAILGATE AT TIMES COMES UNLATCHED. I DO HAVE A CANOPY WHICH KEEPS THE TAILGATE FROM DROPPING DOWN ALL THE WAY. TRUCK ONLY HAS 10700 MILES ON IT AND IS STILL ON WARRANTY. I HAVE TAKEN IT TO THE DEALER TWICE, THEY CANNOT DUPLICATE THE PROBLEM, NOR FIND ANYTHING WRONG. I HAVE CALLED FORD CUSTOMER SERVICE 3 TIMES, AND HAVE DONE WHAT THEY TOLD ME TO DO, BUT THEY DO NOT FOLLOW THROUGH WITH WHAT THEY TELL ME THEY ARE GOING TO DO. VECHICLE IS IN MOTION, AND HAS HAPPENED WHEN PULLING MY CARGO TRAILER. DATE BELOW WAS THE LAST TIME THIS HAPPENED. I DO NOT DRIVE THIS VECHICLE MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278394November 6, 2019
SUSPENSION
I STARTED TO HEAR A CLUNKING IN THE FRONT END OF MY 2017 F350 WHEN GOING OVER BUMPS (LOW SPEED AND HIGH SPEED). I TOOK IT IN TO THE DEALER AND THE SAID I HAD EXCESSIVE PLAY IN MY TIE ROD ENDS, SO THEY REPLACED THEM ALONG WITH A LOWER CONTROL ARM. ABOUT A WEEK LATER, I STARTED HEARING THE NOISE AGAIN AND WHEN I WOULD GO OVER BUMPS IN THE ROAD, EVEN AT LOW SPEED, THE TRUCK WOULD WANT TO WANDER. I TOOK IT IN A SECOND TIME AND THEY FOUND THE ANTI SWAY BAR HAD EXCESSIVE PLAY, SO THEY REPLACED THAT. I ASKED WHY A NEW 1 TON TRUCK WOULD ALREADY NEED FRONT SUSPENSION COMPONENTS REPLACED AND THEY SAID THEY DIDN'T KNOW. THE TRUCK DID DRIVE BETTER FOR AWHILE, BUT SHORTLY AFTER I STARTED HEARING THE NOISE AGAIN. I HAD TO GET THE OIL CHANGE, SO I ASKED THEM TO CHECK ON IT WHILE IT WAS IN THERE. THEY SAID THEY DID THE OIL CHANGE BUT COULDN'T CHECK THE NOISE COMPLAINT BECAUSE THEY DIDN'T HAVE TIME. THEY DID HOWEVER DO ANOTHER 42 POINT INSPECTION AND SAID EVERYTHING WAS OK. I BROUGHT IT IN ABOUT A WEEK LATER BECAUSE THE NOISE WAS STILL THERE. THEY TOLD ME THAT THEY COULDN'T REPLICATE THE PROBLEM, BUT THE TECH SAID IT COULD BE COMING FROM THE REAR LEAF PACK BECAUSE, "SOMETIMES THE TRUCKS COME FROM THE FACTORY WITH THE REAR LEAF SPRINGS LUBRICATED AND THEY AREN'T SUPPOSED TO BE", SO HE SPRAYED DEGREASER ON THEM AND THEY COULDN'T HEAR ANY NOISE ANYMORE. I ASKED WHY THE FACTORY WOULD DO THAT, AND AGAIN, THEY HAD NO ANSWER. I DROVE IT WITH THE SERVICE MANAGER (AROUND THE CORNER) AND OF COURSE IT DIDN'T MAKE THE NOISE. I TOOK IT HOME HOPING THE PROBLEM WAS SOLVED, BUT I SOON REALIZED THAT THE TRUCK STILL MAKES THE CLUNKING NOISE WHEN GOING OVER BUMPS, EVEN BACKING IN MY DRIVEWAY AND IT STILL WANDERS, EVEN PULLING INTO ONE DIRECTION WHEN I GO OVER BUMPS/TRANSITIONS ON THE ROAD/HIGHWAY AT LOW AND HIGHER SPEEDS. I HAVE MADE A COMPLAINT TO FORD AND WILL BE CONTACTING A LEMON LAW ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278444November 6, 2019
STEERING, SUSPENSION
TRAVELING ON A PAVED HIGHWAY AT 60 MPH. THE ROADWAY HAD A BUMPY SECTION. WHEN DRIVING THRU THE BUMPY SECTION, THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY AND NEARLY CAUSED A LOSS OF CONTROL. IT CONTINUED TO SHAKE UNTIL THE TRUCK SPEED WAS REDUCED BELOW 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278554November 6, 2019
STEERING
DEATH WOBBLE. FRONT END SHAKES SO BAD YOU CANT CONTROL IT BETWEEN 50 AND 60 MPH ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278337November 5, 2019
WHEELS
MY VEHICLE ALUMINUM RIMS ALL CORRODED AROUND THE VALVE STEM CAUSING THEM TO LOOSE AIR. FORD REPLACED ALL THE RIMS AT 10,000 MILES. THEY TOLD ME THEY WERE AWARE OF THE PROBLEM AND HAD CORRECTED IT. AT 39,500 MILES THE NEW RIMS DID THE SAME THING CORRODING AROUND THE VALVE STEM CAUSING THE AIR TO LEAK OUT. THE PROBLEM WAS NOT CORRECTED.FORD AGREED THE RIMS WERE DEFECTIVE AND WOULD ONLY REPLACE THEM IF I PAID OVER HALF OF THE NEW COST. I AM ALWAYS FEARFUL THAT THE TIRES WILL LOOSE AIR AT HIGH SPEED AND CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277326October 31, 2019
STEERING
HAD TRUCK REPAIRED IN APRIL OF 2017 WITH DEATH WOBBLE. TODAY IT IS BACK IN FOR THE SAME PROBLEM. SERVICE PERSON SAID THERE IS NO 'FIX', JUST KEEP BRINGING IT BACK N. GUESS I WILL UNTIL IT KILLS ME IN AN ACCIDENT! SAME PROBLEMS AS BEFORE, FRONT END GOES CRAZY WHEN HITTING A BUMP OR BRIDGE XIAN'S ION JOINT AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277023October 30, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
THIS VEHICLE ON NORMAL ROADS, INTERSTATE OR BACKROADS, WILL GO INTO WHAT I WOULD CALL A DEATH WOBBLE. THIS "WOBBLE" IS VERY VIOLENT, AND IT USUALLY OCCURS AT 50MPH OR GREATER. AT THIS SPEED THE VEHICLE BECOMES BARELY GUIDEABLE TO THE POINT THAT IT IS VERY DANGEROUS. THE ONLY WAY TO MAKE THE VEHICLE STOP THE EVENT IS TO SLOW DOWN. MY EXPERIENCE HAS BEEN THAT IT WILL CONTINUE DOWN TO SPEEDS OF 35-40 BEFORE IT GOES AWAY. I STRONGLY FEEL AS THOUGH THIS EVENT, IF IT WERE TO HAPPEN AT THE WRONG TIME WILL COST A LIFE. IT DOES NOT TAKE A HUGE POT HOLE TO SET IT OFF, IT IS TYPICALLY A SMALLER IRREGULAR BUMP THAT WILL GET IT GOING. UNDER WARRANTY I HAVE HAD THE STEERING DAMPER REPLACED AS WELL AS BOTH FRONT SHOCKS AND NOTHING SO FAR HAS TOUCHED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277139October 30, 2019
STEERING
WHEN TRAVELING AT 60-75 MPH AND HIT A BUMP IN THE ROAD LIKE A PAVEMENT TO BRIDGE DECK BUT NOT LIMITED TO THAT THE FRONT END GOES INTO A VIOLENT SHIMMIE AND HAVE TO HIT THE BRAKES HARD TO KEEP CONTROL AND SLOW TO 30MPH OR SO. MOSTLY HIWAY DRIVING SOME NO HIWAY. HAVE TAKEN IN TO FORD AND OTHERS AND WAS TOLD FORD CAN'T FIX THIS ISSUE. STARTED HAPPENING AROUND 36K AND I HAVE 42K ON IT NOW. HAVE INSTALLED A STEERING DAMPENER WITH NO FIX. THIS IS HAS DEFLATED THE VALUE OF MY VEHICAL IF I WAS ABLE TO SELL IT AT ALL WITH ALL THE BLOGS LIKE CARGURUS DEATH WOBBLE. FORD NEEDS TO BE FORCED TO MAKE A FIX FOR THIS ISSUE AND HOPE YOU WILL PURSUE THIS ISSUE. I DON'T HAVE THE KIND OF MONEY TO JUST BUY ANOTHER BRAND VEHICAL TO PULL MY 5TH WHEEL AND THIS ISSUE COULD KILL SOMBODY. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271539October 28, 2019
SUSPENSION
WHILE DRIVING THE FREEWAY AT 70 MPH HIT A BRIDGE EXPANSION JOINT IN THE ROAD AND THE TRUCK BEGAN SHAKING VIOLENTLY. IT WAS DIFFICULT TO MAINTAIN CONTROL AS I SLOWED TO ABOUT 20MPH BEFORE IT WOULD STOP. THEN AGAIN WHEN I HIT A SECTION OF GROUND PAVEMENT SAME THING HAPPENED. DEALER SAYS IT'S TIRE ONLY HAVE 20K ON FACTORY INSTALLED TIRES. THEY THEN REPLACED STEERING DAMPENER, DID NOT CORRECT STILL AT DEALERSHIP. 2017 F350 CREW CAB COMPLETELY STOCK. 27K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271266October 26, 2019
STEERING, SUSPENSION
STEERING OR SUSPENSION GOES INTO A VIOLENT SHACKING OFTEN REFERRED TO AS DEATH WOBBLE AFTER HITTING CERTAIN BUMPS ON A ROADWAY. BUMPS APPEAR TO INVOLVE BOTH FRONT TIRES POSSIBLY WHEN ONE TIRE HITS FIRST SIMILAR TO BRIDGE JOINTS OR PAVEMENT BREAKS. AT HIGHWAY SPEEDS ABOUT 55 OR GREATER, ONLY HAD HAPPEN WHEN DRIVING STRAIGHT. THE STEERING WHILE SHAKES BACK AND FORTH ABOUT 1-INCH EACH WAY WITH TRUCK BODY SHAKING. IT APPEARS TO WORSEN IF BREAKING HARD SO SLOW DECELERATION HAS BEEN MY PRACTICE. WHEN TOWING TRAILER HAVE USED MANUAL APPLICATION OF TRAILER BRAKES TO DRAG TRUCK SLOWER WHICH SEEMS BETTER. EXPERIENCED WHEN DRIVING TRUCK ONLY AND ALSO WHEN TOWING A FIFTH WHEEL 12K POUND TRAILER OR A 7K POUND HITCH PULL BOX TRAILER. TRUCK WEIGHS ABOUT 9K POUNDS. FORD DEALER HAS SERVICED UNIT ACCORDING TO SERVICE BULLETIN #18-2268. FOUR VISITED FOR REPAIRS AND A FEW ADDITIONAL VISITS FOR INSPECTION BEFORE ORDERING PARTS. FORD COMPANY ISSUED A CASE NUMBER CAS-17515150-L3W8H1. THIS CASE CASE CLOSED BY FORD FOLLOWING THE LAST REPAIR WITH OUT CONFIRMING WITH BE IT HAD BEEN FIXED. I PRESENTLY HAD FORD DEALER ORDER NEW TIRES FOR INSTALL ON 10/28/2019 THEN HOPE TO HAVE ALIGNMENT CHECKED AGAIN AS WELL LOOK FOR ANY NEW SIGNS OF WEAR ON COMPONENTS. LAST TRIP FROM EMINENCE , MO TO DIXON IL EXPERIENCED THIS DEATH WOBBLE 7 TIMES. COMBINED VEHICLE WEIGHT ABOUT 22K POUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270657October 24, 2019
STEERING
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH OVER A ROUGH, BUMPY ASPHALT ROAD, THE VEHICLE AND STEERING JERKED AND SHOOK VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOZEMAN FORD LINCOLN (2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221) WHERE IT WAS DIAGNOSED THAT A STEERING STABILIZER WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269824October 21, 2019
STEERING
WHEN DRIVING AT NORMAL ROAD SPEEDS, BETWEEN 45 AND 70 MPH, WHEN VEHICLE ENCOUNTERS A BUMP WHILE IN A SLIGHT TURN, THE STEERING WHEEL STARTS TO "SHIMMY", OR OSCILLATE, VIOLENTLY, MAKING VEHICLE DIRECTIONAL CONTROL VERY DIFFICULT. DEALER HAS STATED THEY CORRECTED THE PROBLEM BUT THE PROBLEM HAS RETURNED AND SEEMS TO BE WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269542October 19, 2019
STEERING
FRONT TIRES OSCILLATE BACK AND FORTH WHEN HITTING POTHOLES AT HIGHWAY SPEEDS ABOVE 50MPH, BRIDGE OVERPASSES ANYTHING THAT IS ROUGH. KNOWN AS THE DEATH WOBBLE FOR MOST PEOPLE. TRUCK BECOMES OUT OF CONTROL SHAKING BACK AND FORTH, HAVING TO SLOW THE TRUCK DOWN ALMOST TO A STOP. THIS ISSUE STARTED AROUND 37K MILES AND HAS JUST GOTTEN WORSE. NOW THE DEALER SAYS MY TRACK BAR WITH BALL JOINT IS RUINED, STEERING STABALIZER, 2 DRAG LINKS 1 AT PASSENGER KNUCKLE AND 1 AT THE PITMAN ARM. THIS REPAIR IS CLOSE TO $1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269401October 18, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE TIRES WOBBLED WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING OVER BUMPS IN THE ROAD. THE CONTACT TOOK THE VEHICLE TO FALLON FORD-TOYOTA (1351 W WILLIAMS AVE, FALLON, NV 89406, (775) 423-2171) ON THREE SEPARATE OCCASIONS WHERE THEY INITIALLY PERFORMED AN ALIGNMENT DURING THE FIRST REPAIR. ON THE SECOND OCCASION, THE DEALER REPLACED THE STEERING LINKAGE DAMPER PER TECHNICAL SERVICE BULLETIN NUMBER: 18-2268. ON THE THIRD OCCASION, ANOTHER ALIGNMENT WAS PERFORMED AND THE CASTER WAS REDUCED AS LOW AS POSSIBLE. THE DEALER ALSO INFORMED THE CONTACT THAT THE TIRES WOULD NEED TO BE REPLACED. THE TIRES WERE REPLACED BY AN INDEPENDENT MECHANIC. THE SAME DEALER CALLED THE CONTACT'S SON AFTER THE THIRD REPAIR TO SEE IF THEY COULD FIND A REMEDY FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER A FOURTH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR REMEDY FOR THE "DEATH WOBBLE". THE CONTACT WAS INFORMED THAT A SUPERVISOR WOULD CALL HER FOR MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 17,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269184October 17, 2019
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, UNKNOWN OR OTHER
TAILGATE OPENS ON ITS OWN UNEXPECTEDLY. IT SEEMS LIKE IT HAPPENS WHEN PUTTING IT IN GEAR. NEVER HAD IT HAPPEN AT MUCH SPEED. IT HAPPENS AT LEAST ONCE EVERY WEEK OR TWO. SEEMS TO HAPPEN A LOT WHILE BACKING UP. IT ALSO HAPPENS JUST SITTING THERE. HAVE IT HAPPEN WITH KEY FOB JUST SITTING IN THE CONSOLE AND NOBODY TOUCHING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268831October 16, 2019
STEERING
AT 17,000 MILES JUST STARTED THE DEATH WOBBLE. HIT A BUMP IN THE ROAD, IT HAPPENED PULLING A TRAILER GOING 62 MPH. HAD TO SLOW DOWN TO 30 MPH TO REGAIN CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269014October 16, 2019
STEERING, SUSPENSION
ANOTHER VICTIM OF DEATH WOBBLE. IT'S HAPPENED TWICE, ONCE WITH TRUCK ALONE (JANUARY 2019) AND ANOTHER TIME PULLING A 5TH WHEEL TRAILER (9/22/2019)...BOTH DOWNHILL IN THE MOUNTAINS. THE TRUCK JUST STARTED SHAKING VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE IT STOP. THE FIRST TIME THE DEALER INSTALLED SOME CASTER SHIMS, THE 2ND TIME THEY SAID EVERYTHING LOOKED FINE AND NO ISSUES WITH THE SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269054October 16, 2019
STEERING, SUSPENSION
WHEN TRAVELING AT HIGHWAY SPEEDS THE TRUCK VIOLENTLY SHAKES AND IS UNCONTROLLABLE AFTER HITTING BUMPS OR POTHOLES. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, HARD BRAKING MUST BE APPLIED TO REDUCE SPEED RAPIDLY. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THREE DIFFERENT FORD DEALERSHIPS AND HAD THREE DIFFERENT SUPPOSED SERVICE BULLETIN FIX REPAIRS PERFORMED. YET HERE WE ARE STILL WITH THE DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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