Ford F-350 Complaints (2000)

461 consumer complaints on file.

#10005503February 8, 2003
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH RELEASE BEARING (THROW OUT BEARING) ACTUATOR ARM FAILURE RESULTING IN MOVEMENT OF VEHICLE WHILE CLUTCH PEDAL IS DEPRESSED THIS IS THE SECOND FAILURE OF THE SUBJECT PART IN THE LIFE OF THIS SERIAL NUMBER TRUCK. THE FIRST OCCURRED AT APX. 37,000 MILES; THE SECOND AT APX. 95,000 MILES. BOTH REPAIRS WERE COMPLETED USING OEM PARTS. I AM IN POSSESSION OF THE SECOND FAILED PART AND WILL MAKE IT AVAILABLE FOR INSPECTION UPON REQUEST. THIS FAILURE IS A MAJOR SAFETY ISSUE AS THE POWER TRAIN CAN NOT BE INTERRUPTED BY NORMAL MEANS. THAT IS, ONE NORMALLY DEPRESSES THE CLUTCH PEDAL TO INTERRUPT POWER TRANSMISSION AND APPLIES BRAKE ACTION TO STOP THE VEHICLE. WHEN THE SUBJECT ARM FAILS, ONE DEPRESSES THE CLUTCH PEDAL AND THE VEHICLE CONTINUES MOVEMENT, CAUSING AN INHERENT REACTION DELAY TO ASSES THE ABNORMALITY, SUBSEQUENTLY FOLLOWED BY APPLICATION OF BRAKE PRESSURE TO STOP THE VEHICLE, CAUSING A SIGNIFICANT BIND IN THE TRANSMISSION, RESULTING IN THE INABILITY TO MOVE THE TRANSMISSION SHIFTER OUT OF GEAR, THEN ONE MUST EITHER TURN OFF THE IGNITION OR APPLY BRAKE PRESSURE OF SUFFICIENT FORCE TO STALL THE ENGINE; ALL OF WHICH HAS CONSUMED AND EXCEEDED A REASONABLY PLANNED STOPPING DISTANCE. THE RESULTING DELAY MAY RESULT IN INJURY OR DEATH OF BY STANDERS, SHOULD THEY BE PINCHED BETWEEN THE FAILURE VEHICLE AND A STATIONARY OBJECT. THE OPERATING NATURE OF A TRUCK OF THIS DESIGN INCREASES THE RISK OF INJURY OR DEATH, FOLLOWING THE DESCRIBED FAILURE. THE MANUFACTURER MARKETS THIS TRUCK TO COMMERCIAL OPERATORS AND ONE WILL ROUTINELY FIND THE VEHICLE EMPLOYED ON WORK SITES AND SIMILARLY CONGESTED AREAS. THIS FAILURE LEAVES THE TRUSTING AND CAPABLE OPERATORS OF THIS VEHICLE AND UNSUSPECTING BY-STANDERS AT RISK OF INJURY OR DEATH; WHILE AT PLAY OR ON THE WORK PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002983January 20, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
COLD MORNING STARTS, ENG: 7.3DIESEL. PROBLEM STARTED AROUND DEC. 31,2001. ON FIRST START ENG. IS SLOW TO START, WHEN IT DOES START IT GOES FROM 300RPM TO 1200RPM ABOUT THREE TIMES AND THEN SETTLES DOWN ON 800RPM'S AND RUNS OK. THE VEH. HAS BEEN IN APPROX. 4 OR 5 TIMES FOR THIS PROBLEM. THE DEALER SHOWS THE VEH, HAS BEEN IN TWICE FOR THIS PROBLEM. I HAVE TALKED WITH OTHER FORD TRUCK OWNERS WITH A 7,3 DIESEL ENG. AND NO ONE HAS HAD THIS PROBLEM. THE DEALER TELLS ME THAT THIS IS NORMAL FOR THE 7.3DI IN COLD WEATHER. QUESTION: IF THIS IS NORMAL WHY DID IT TAKE ALMOST A YEAR FOR THIS TO START. OTHER PROBLEMS: 1. AARM REMAN INJ PKG #8 CYL REPLACED. 2. WARPED ROTORS (FRONT), WARPED PADS HEAT CRACKED, CALIPERS REPLACED. 3. 50 MILES ON TRUCK, TRUCK PULLED TO THE RIGHT ALL THE TIME, TOOK INTO DEALER 4 TIMES, (CARSON CITY), DEALER IN FALLON CAME TO MY HOUSE TOOK THE VEH. TO FALLON & FIXED PULLING PROBLEM. 4. POWERTRAIN CONTROL MODULE (PCM) REPLACED. 5. EGR PRESSURE FEEDBACK-PFE/EXHAUST BACK PRESSURE -EBP-REPLACED. 6. DEALER INSTALLED FUEL HEATER KIT , SOP TOP WATER FUEL HEATER. ( ALL OF THIS & THIS DIESEL STILL GOES FROM 300RPM TO 1200RPM). I TALKED TO A DIESEL SHOP IN RENO, NV. AND HE SAID THERE IS SOMETHING WRONG WITH THIS DIESEL. I HATE TO THINK WHAT THIS IS DOING TO THE INTERNAL PARTS OF THIS ENG. I WOULD THINK THAT THE BEARINGS AT 300RPM ARE GETTING VERY LITTLE OIL PRESSURE. ( HOW EVER THE DEALER SAID THIS IS NORMAL AND THAT I SHOULD PLUG IN THE ENG. HEATER. QUESTION: HOW DO YOU PLUG IN WHEN YOU ARE ON VACATION OR OUT FISHING WHICH I DO ALOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006643January 9, 2003
TIRES:TREAD/BELT
TIRE PRESSURE SET AT MFR SPEC. TIRE WAS NOT OVER LOADED. NO PUNCTURE. TIRE WAS VERY WELL MAINTAINED. TREAD SEPARATION, DESTROYED TIRE AND DEFLATED. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUR-OVER TO ARTEMIS****770831
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001246January 2, 2003
SUSPENSION:FRONT
CONSUMER IS VERY CONCERNED ABOUT A LOUD NOISE EMITTING FROM THE LEFT FRONT WHEEL AREA. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769873November 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT WHEEL ROTORS WARPED AND HAD TO BE RE-SURFACED AT 22,000 MILES. THE DEALER TURNED THE ROTORS AND INSTALLED NEW FRONT BRAKE PADS. AT 32,000 MILES THE FRONT ROTORS WERE WARPED AGAIN. WHEEL VIBRATION COULD BE FELT IN THE BRAKE PEDAL AND FRONT END ON HARD BRAKING WHILE GOING DOWN STEEP HILLS. THE DEALER SAID THAT THE WARPING WAS CAUSED BY EXCESSIVE HEAT. AT 32,000 AND 38,000 MILES THEY SAID THAT BRAKES ARE NOT COVERED UNDER WARRANTY AND THEY WOULD NOT CORRECT THE PROBLEM. THE RECOMMENED HAVING THE ROTORS TURNED AND INSTALLING "COMPOSITE/METALLIC" BRAKE PADS. THEY STATED THAT THE FACTORY BRAKE PADS ARE TOO HARD FOR THE ROTORS. THE BRAKE PADS HAVE SHOWN LITTLE WEAR. THERE IS AN EXHAUST BRAKE ON THE VEHICLE AND THE BRAKES HAVE BEEN USED SPARINGLY. I FEEL THAT THERE IS AN ENGINEERING PROBLEM WITH THE FRONT BRAKE SYSTEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769692November 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALTHOUGH I HAVE ONLY LISTED THIS AS 1 INSTANCE OF FAILURE SIMPLY BECAUSE THIS POORLY DESIGNED (DANGEROUS) SOLUTION FINALLY COST ME GETTING INTO AN ACCIDENT. THIS ABS PROBLEM HAS CAUSED ME TO LOOSE SLEEP AT NIGHT SINCE OWNING THIS VEHICLE BECAUSE OF THE VARIOUS TIMES IT HAS FAILED ME! IT SHOULDN'T TAKE AN EINSTEIN TO FIGURE OUT THERE'S SOMETHING WRONG WITH A BRAKE SYSTEM THAT FAILS WHEN YOU REALLY NEED IT TO WORK! NOT ONLY DOES IT FAIL THE BRAKES, BUT SINCE THE POWER STEERING IS USED TO (HYDROBOOST) POWER THE BRAKE SYSTEM, WHEN THE ABS UNIT DUMPS THE FLUID TO RELEASE THE BRAKE PRESSURE, YOU ALSO LOOSE STEERING ABILITY! I DON'T KNOW HOW MANY PEOPLE HAVE BEEN KILLED BY THIS INADEQUATE DESIGN. I GUESS I SHOULD COUNT MYSELF LUCKY THAT I'M EVEN ABLE TO WRITE THIS, BUT THIS SYSTEM IS PLAINLY INADEQUATE AND FLAWED AT THE DESIGN LAYER. EITHER SOMEONE REQUIRES THIS TO BE CORRECTED OR EVERYONE THAT DRIVES A VEHICLE WITH THIS TYPE OF SOLUTION BETTER TRIPLE THEIR LIFE INSURANCE AND QUADRUPLE THEIR LIABILITY INSURANCE AND ATTEND CHURCH SERVICES DAILY IN HOPES THAT THEY SURVIVE THE EXPERIENCE!!!!!!!!!! OH, MAYBE I'VE TOUCHED ON SOMETHING THERE. DO YOU THINK THE INSURANCE COMPANIES MIND THE PROSPECT OF HAVING EVERYONE HAVING TO INCREASE THEIR INSURANCE TO PREPARE FOR THE RESULTS? DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8022236November 5, 2002
TIRES:VALVE
CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH HIS TIRES LEFT REAR DRIVER SIDE HAD A FLAT DOWN THE TIRE VALVE HAD COME OUT. DEALER WAS CONTACTED AND STATED THAT THEY HAVE NOTHING TO DO WITH IT. FIRESTONE TIRE SIZE LT285/75/16. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769087October 30, 2002
TIRES
TREAD SEPERATION ON 2 TIRES AND POSSIBLE ANOTHER. CONTACTED FIRESTONE DEALERS AND DID NOT ACKNOWLEDGE PROBLEM WHATSOEVER. HAVE A SIGNED CARD BY A DEALER FOR THE 3RD TIRE SAYING NOTHINGS WRONG THAT HE COULD SEE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021927October 30, 2002
STEERING
THE CONSUMER WAS BACKING UP IN A PARKING LOT AND WITHOUT PRIOR WARNING HIS POWER STEERING WENT OUT. ALSO THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768818October 24, 2002
TIRES
TIRE PROVIDED TO STATE FARM INSURANCE CLAIMS CENTER FOR ADJUSTMENT WITH FIRESTONE. TO DATE (10/24/02) NO RESPONSE FROM FIRESTONE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567924October 22, 2002
TIRES:TREAD/BELT
LEFT REAR FIRESTONE STEELTEX R45 TIRE TREAD SEPARATION. *SCC ...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768741October 22, 2002
TIRES
LF CAME APART GOT RID OF ALL 4 SAVED ONE I TOW A 14000 LB BOAT COULDN'T TAKE A CHANCE OF LOOSING ANOTHER ONE AT 75 MPH ALL FIRESTONE TIRES ARE JUNK ALSO ONTARIO FIRE DEPT. WAS RESPONDING ON FWY TO A CALL & LOST ONE ON THERE BRAND NEW FORD 4X4PICKUP PULLING A HAZEMET TRAILER. FORD & FIRESTONE BOTH TOLD ME SORRY, PLEASE CALL ME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567710September 23, 2002
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER STATES WHILE DRIVING, VEHICLE EXPERIENCED A COMPLETE FAILURE OF THE TRANSMISSION, CONSUMER WAS INFORMED THAT THE TRANSMISSION FAILURE WAS CAUSED BY A COOLER LINE LEAK, CONSUMER STATED THAT A SIMILIAR LEAK WAS REPAIRED PREVIOUSLY WHILE STILL UNDER WARRANTY AND WAS TOLD THAT NO OTHER DAMAGE HAD OCCURED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767560September 22, 2002
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH ASSEMBLY BECOMES INOPERATIVE WHILE DRIVING. WHEN OPERATOR TRIES TO STOP THE TRUCK THE CLUTCH WILL NOT DISENGAGE. THIS CAUSES THE TRUCK TO BCOME A MISSILE. THE ONLY WAY TO STOP THE TRUCK IS TO KILL THE ENGINE. THIS HAS HAPPEN TWICE THE FIRST TIME WHILE EXITING FROM A INTERSTATE HWY AT 70 MPH WHILE PULLING A GOOSENECK TRAILER. THE TRUCK PUSHED THE OCCUPANTS INTO ONCOMING SIDE ROAD TRAFFIC. THE SECOND TIME THE TRUCK HAD TO BE DRIVEN UP ONTO THE SIDEWALK IN A CROWED STREET. BOTH TIMES THE OCCUPANTS WERE NOT INJURED. THIS PROBLEM COMES UNEXPECTED AND WITH NO WARNING. THE MANUFACTURE REPAIRED THE DEFECT THE FIRST TIME BUT REFUSES TO REPAIR THE SAME PROBLEM THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767228September 16, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK IS EQUIPPED WITH REAR ABS. WHEN MAKING A RAPID STOP AND THE REAR END HITS A BUMP INSTEAD OF THE ABS MODULATING THE BRAKES IT RELEASES ALL OF THE BRAKES. THIS HAS HAPPENED 3-4 TIMES SINCE I HAVE HAD THE TRUCK AND THIS PROBLEM IS NOT ISOLATED TO JUST MY TRUCK. CHECKING THE FORUMS AT FORD-DIESEL.COM THERE ARE LOTS OF OTHERS OUT THERE WITH THIS SAME PROBLEM. DEALERS HAVE TOLD THEM IT IS NORMAL. I DON'T BUY IT. THE ONLY WAY TO REGAIN BRAKING IS TO LET UP ON THE PEDAL, THEN QUICKLY REAPPLY. THERE HAVE BEEN A COUPLE OF TIMES WHEN I JUST BARELY HAD TIME TO DO THAT. IT IS VERY SCARY BECAUSE IT IS NOT LIKE MOST ABS WHERE THE PEDAL WILL PULSE. THIS ACTS AS IF THE BRAKES HAVE JUST TOTALLY RELEASED, AND THE PEDAL DROPS. I DON'T UNDERSTAND, NOR DOES ANYONE ELSE WITH THE PROBLEM WHY THE FRONT BRAKES LET GO. IF IT IS ONLY REAR WHEEL ABS THEN WHY DO WE LOSE THE FRONT BRAKES ALSO? THIS IS VERY DANGEROUS BECAUSE YOU REALLY CAN'T PREDICT WHEN IT WILL DO IT. I KNOW THAT I AM VERY WARY OF THE POSSIBILITY THAT A LITTLE HOP OF THE REAR WHEELS DURING HARD BRAKING CAN CAUSE THIS AND DRIVE CAUTIOUSLY. NO PROBLEM WITH A LOAD IN THE BACK OF THE TRUCK, BUT WITH A LIGHT REAR IT CAN HAPPEN ANYTIME. I AM SURPRISED NO ONE HAS BEEN HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766505August 31, 2002
TIRES
THE TIRE BEGAN TO VIBRATE AND IN ABOUT 20 SECONDS (ABOUT THE TIME IT TOOK ME TO REALIZE THAT THE VIBRATION WAS NOT CAUSED BY THE ROAD) THE TREAD CAME COMPLETELY OFF THE TIRE, WHICH DID NOT IMMEDIATELY LOSE AIR. THE TRUCK SWERVED WILDLY TO THE RIGHT AND THANKS TO A WIDE SHOULDER, FRONT & REAR WAY BARS, AND AN EXPERIENCED DRIVER IT DID NOT ROLL OVER. THE TIRE LOAD WAS APX. 200 LBS UNDER IT'S MAX. LOAD RATING, INFLATED TO MAX. PRESSURE OF 80 LBS, AND WAS NOT OVER HEATED. THE AIR TEMP WAS ABOUT 95 DEGREES. I HAVE THE TIRE AND TREAD IN MY POSESSION. THE FORD DEALER CLAIMED THAT FORD HAD NO RESPONSIBILITY AND TOLD ME TO CONTACT A FIRESTONE DEALER. I DID CONTACT A DEALER, THEY GAVE ME AN 800 NUMBER WHICH I CALLED, THAT PERSON TOLD ME HE WOULD FILE A CLAIM AND THAT THE FIRESTONE LEGAL DEPARTMENT WOULD CONTACT ME. THE FIRESTONE 800 NUMBER ON THE NHTSA WEBSITE REFERED ME TO A DEALER OR THEIR WEBSITE. PLEASE DO NOT HESITATE TO CONTACT ME IF I CAN BE OF ANY ASSSISTANCE IN THIS MATTER, THANK YOU, JIM WELLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017651August 30, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
MIRROR WAS STRUCK AND SHATTERED INTO JAGGED PIECES, CAUSING DAMAGE TO VEHICLE AND INJURY TO OCCUPANT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#766271August 27, 2002
TIRES
1ST TIRE SEPARATED ON 07/01/02; 2ND TIRE SEPARATION DID DAMAGE TO TRUCK'S BRAKE LINE AND LR QUARTER PANEL. NHTSA APPEARS NON-RESPONSIVE, AS IS FIRESTONE. DOCUMENTATION ON RECORD TO SHOW TIRES ROTATED & CHECKED EVERY 3,000 MILES BY FORD. TIRE CHECKED FOR PROPER INFLATION 20 MINUTES PRIOR TO 2ND BLOW OUT ON STRAIGHT HIGHWAY, NOT OVERLOADED, MODERATE TEMPERATURE. TWO REMAINING (NOT BLOWN) TIRES REMOVED AND ALSO SHOW IMPENDING SIGNS OF FAILURE. FIRESTONE SENT TIRE AND "RUBBER STAMPED" RESULTS AS DUE TO UNDERINFLATION FOR UNKNOWN PERIOD OF TIME. UNKNOWN PERIOD OF TIME IS WHEN TREAD SEPERATED, REVEALING BELTS AND SUBSEQUENTLY DEFLATING TIRE. THE NOW UNDERINFLATED TIRE CAUSED RIM TO DAMAGE TIRE WALL WHICH ALLOWED FIRESTONE'S INEPT CONCLUSION. DISCOUNT TIRE, GCR (BRIDGESTONE/FIRE STONE), AND TED WEIN'S (FIRESTONE), AGREE INDEPENDENTLY ON TIRE FAILURE. APATHY SEEMS TO SWEEP THRU NHTSA AND FIRESTONE SETTING IN MOTION CIVIL LITIGATION/CONGRESSIONAL INVESTIGATION IF NOTHING IS DONE. ADD THIS TO THE OVER 162 OTHER COMPLAINTS ON THE STEEL TEX, ALONG WITH ARIZONA'S DPS PROBLEMS. THIS IS THIRD SUBMITTAL TO NHTSA WITH NO RESPONSE ON FIRST TWO!!! SEN. REID, NV, ALSO BEING ADVISED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015241July 31, 2002
SUSPENSION
VEHICLE HAS A GRINDING NOISE PROBLEM WHILE DRIVING 40-50 MPH. VEHICLE BEEN TO DEALER, AND DEALER UNABLE TO LOCATE CAUS EOF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764824July 28, 2002
TIRES:TREAD/BELT
TIRE FAILED ON ASPHALT, NO WARNING. TOTAL SEPARATION , ONLY BEAD THE TIRE TREAD LEFT. NO ROAD HAZARD AT TIME. FOURTH FIRESTONE FAILURE, SECOND FOR SAME TIRE SIZE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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