Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11374521November 13, 2020
STEERING, SUSPENSION
AT HIGHWAY SPEED, - OCCASIONALLY THIS ISSUE OCCURS AT ABOUT 75 MPH WHEN GOING OVER A ROUGH AREA OR "CONCRETE TO ASPHALT" SEAM IN THE ROADWAY, THE TRUCK WILL GO INTO A VERY VIOLENT, ALMOST UNCONTROLLABLE WOBBLE OF THE STEERING WHEEL AND FRONT END. LET OFF ON THE FOOT PEDAL TO BEGIN SLOWING TO AROUND 60 MPH FOR THE WOBBLE TO STOP. THEN HIGHWAY SPEEDS CAN BE ACHIEVED ONLY TO EXPECT THE SAME THING TO OCCUR AT ANY RANDOM TIME WHEN GOING OVER A ROUGH AREA IN THE ROAD. REALLY SCARY SITUATION WHEN THIS OCCURS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374033November 10, 2020
STEERING, SUSPENSION
4 TIMES IN THE LAST 3 WEEKS OUR TRUCK EXPERIENCED THE "DEATH WOBBLE". IN EVERY INSTANCE WE WERE TRAVELLING AT ABOUT 65-70 MPH AND CROSSING BRIDGES. OUR TRUCK BEGAN TO SHAKE VIOLENTLY AND WE LOST CONTROL, EVEN CROSSING INTO THE ONCOMING LANE ONCE. AFTER SLOWING DOWN AND PULLING TO THE SHOULDER THE VIOLENT SHAKING STOPPED. ONE OF THE TIMES, MY DAUGHTER WAS DRIVING IN SNOW AND ICE ON THE EXPRESSWAY AND CROSSED LANES BEFORE SHE COULD GET THE TRUCK UNDER CONTROL. NOW I'M AFRAID TO LET MY WIFE OR DAUGHTER DRIVE THE TRUCK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372891November 3, 2020
STEERING
LESS THAN 20K MILES, THE STEERING WHEEL VIOLENTLY SHAKES AT TIMES WHEN HITTING A BUMP WHILE IN A TURN OR ONE SIDE HITS THE BUMP AND NOT THE OTHER. THE PICKUP BECOMES INCONTROLLABLE. YOU HAVE TO AGGRESSIVELY BRAKE TO REGAIN CONTROL WHICH IS LIKELY TO CAUSE AND ACCIDENT. THIS HAPPENS AT HIGHWAY SPEEDS 45 TO 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372776November 2, 2020
STEERING, SUSPENSION
STARTING ALMOST IMMEDIATELY AFTER A USED PURCHASE OF THE VEHICLE AT 48,000 MILES AND 3 YEARS OLD, A INTENSE FRONT AXLE OSCILLATION WAS INTERMITTENTLY NOTICED AT SPEEDS BETWEEN 45 AND 75MPH, OFTEN THE ISSUE WOULD HAPPEN WHILE DRIVING STRAIGHT DIRECTLY AFTER DRIVING OVER BUMPS IN THE ROADWAY OR BRIDGE EXPANSION JOINTS. AFTER HAVING THE FORD DEALERSHIP LOOK AT THE VEHICLE 4 SEPARATE TIMES TO TRY AND FIGURE OUT THE ROOT CAUSE OF THE PROBLEM, THE ISSUE STILL HAS NOT BEEN SOLVED. SO FAR THE FIXES TRIED BY THE DEALER HAVE BEEN BALANCING THE TIRES, INSTALLING NEW STEERING DAMPENER, NEW TIE ROD ENDS, NEW DRAG LINK AND TWO SEPARATE ALIGNMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372549November 1, 2020
STEERING
VEHICLE HAD SEVERE DEATH WOBBLE AT HIGHWAY SPEEDS OVER 65MPH. DEALER ADJUSTED CASTOR AND IMPROVED THE SEVERITY. STILL HAVE UNACCEPTABLE LEVEL OF STEERING WHEEL OSCILLATION AND VIBRATION. MANY VISITS TO DEALERS IN TWO STATES WITH NO CORRECTION OR IMPROVEMENT. UNCOMFORTABLE AND UNSAFE TO TOW 5TH WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366305October 25, 2020
SUSPENSION
I'VE HAD 4-5 INSTANCES OF STEERING OSCILLATION IN THE PAST 6 MONTHS (AKA "DEATH WOBBLE") FROM EITHER DRIVING OVER HIGHWAY EXPANSION JOINTS, POTHOLES, OR JUST FROM TAPPING THE BRAKES AT SPEED. THIS INCLUDES AN INSTANCE ON JULY 2, 2020 WHILE DESCENDING THE WEST SIDE OF WOLF CREEK PASS (HWY 160) WHILE TOWING A 10,000 FIFTH WHEEL TRAILER. I HAD TAPPED THE BRAKES TO FURTHER ENGAGE THE ENGINE BRAKING FUNCTION AND THE FRONT WHEELS BEGAN SHAKING VIOLENTLY. THE SHAKING WAS TRANSMITTED THROUGH THE STEERING WHEEL AS WELL (WHICH IS TYPICAL). THE VEHICLE ALSO TRANSMITS OSCILLATION/VIBRATION FROM THE FRONT WHEELS DURING NORMAL DRIVING OVER SMALL BUMPS. THE STEERING IS WHAT I WOULD DESCRIBE AS LOOSE TOO - LOTS OF PLAY AND LACK OF RESPONSIVENESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365651October 21, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365082October 19, 2020
STEERING, SUSPENSION
2017 FORD F-350, TRUCK CAN HIT ANY BUMP IN THE ROAD AND THE STEERING WHEEL GOES CRAZY SHAKING EXTREMELY VIOLENTLY. THIS HAPPENS AT SPEEDS FROM ABOUT 45MPH AND FASTER. THE ONLY WAY TO STOP THE SHAKING IS TO IMMEDIATELY PULL OVER ON THE SIDE OF THE ROAD AND SLOW DOWN TO ABOUT 25-30MPH. IT'S VERY HARD TO CONTROL THE VEHICLE WHILE IT'S SHAKING, AS YOU DO NOT HAVE FULL CONTROL OF THE STEERING. A BIG PROBLEM IS THE FACT THAT YOU CAN'T TELL WHICH BUMPS WILL CAUSE THE VIOLENT SHAKING. IT COULD BE A LARGE UNAVOIDABLE POTHOLE, OR IT COULD BE A SMALL CONCRETE JOINT IN AN OTHERWISE VERY SMOOTH FLAT ROAD. I HAVE ALSO EXPERIENCED THIS WHEN THERE WERE NO BUMPS IN THE ROAD. IT IS VERY DISHEARTENING TO KNOW THAT FORD MOTOR COMPANY IS SELLING VEHICLES FOR UPWARDS OF $80,000 THAT CAN'T BE SAFELY DRIVEN ANY FASTER THAN 45-50MPH, AND ARE PUTTING PEOPLES LIVES IN DANGER ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364316October 14, 2020
STEERING
WHILE DRIVING AT FREEWAY SPEEDS, WE HIT A SMALL BUMP IN THE ROAD. THE STEERING WAS SHAKING UNCONTROLLABLY AND ALMOST CAUSED US TO HIT THE CAR IN THE LANE NEXT TO US. WE HAD TO SLOW DOWN SIGNIFICANTLY TO STOP THE SHAKING. THIS HAS HAPPENED TWICE IN THE LAST WEEK AND THE SECOND TIME WE WEREN'T AWARE WE HIT A BUMP, THE VEHICLE JUST STARTED SHAKING UNCONTROLLABLY. OUR TRUCK ONLY HAS ABOUT 20,000 MILES ON IT. WE HAVE A SERVICE APPOINTMENT TO HAVE THIS LOOKED AT NEXT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363662October 10, 2020
WHEELS
SINCE I HAVE PURCHASED THIS TRUCK. I PURCHASED IT IN 2017 BRAND NEW. IT HAS NEVER HAD CONSISTENT TIRE PRESSURE IN 3 OF THE VALVES. I TOOK IT BACK TO THE DEALER AND THEY SAID IT'S NOT COVERED UNDER THE FACTORY WARRANTY EVEN AFTER HAVING DRIVEN IT 187 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363080October 6, 2020
WHEELS
I PURCHASED MY 2017 FORD KING RANCH DUALLY NEW ON 5/11/18 AND HAVE BEEN DEALING WITH REPETITIVE TIRE AIR PRESSURE LOSS OF VARYING RATES WITH ALL SIX WHEELS AS A RESULT OF CORROSION BETWEEN THE TPS VALVE STEMS AND ALUMINUM WHEELS. THE VALVE STEMS ARE STEEL, WHEELS ARE ALUMINUM THAT RAPIDLY CREATE CORROSION WHERE THESE TWO METALS CONTACT WHICH RESULTS IN DAMAGE TO BOTH COMPONENTS. STARTING ON 8/6/2018, 3979 MILES, EVERY WHEEL ON THIS TRUCK HAS BEEN REPLACED OR REPAIRED DUE TO CORROSION. AS OF TODAY MY TRUCK EXPERIENCED NINE FORD DEALER REPAIRS AND #10 IS SCHEDULED FOR THIS THURSDAY 10/8/2020 FOR ANOTHER TPS WARNING. I BROUGHT MY CONCERN TO MY SELLING DEALER SHORTLY AFTER PURCHASE AND WAS TOLD THEY HAVE SEEN THE SAME FAILURES ON OTHER SUPERDUTY TRUCKS BUT FORD WILL ONLY ADDRESS THIS CONDITION UNDER THEIR WARRANTY GUIDELINES. THEY CLAIM THEIR HANDS ARE TIED. THREE FORD DEALERS HAVE MADE THE SAME STATEMENT. AFTER NOTICING A PATTERN OF REPETITIVE IDENTICAL FAILURES, ON 4/2/2019 AT 6404 MILES I CONTACTED FORD MOTOR COMPANY AND EXPLAINED MY CONCERN TO A CUSTOMER SERVICE ASSOCIATE. SHE GENERATED CASE #CAS17549134 AND INSTRUCTED ME TO CONTINUE WITH WARRANTY REPAIRS AND EXPLAINED SOMEONE FROM FORD WOULD FOLLOW UP. I NEVER RECEIVED ANY COMMUNICATION FROM FORD. THESE FAILURES HAVE OCCURRED WHILE PARKED AT HOME, DRIVING WITH AND WITHOUT A LOADED TRUCK, HIGH AND LOW SPEEDS AND IN REMOTE AREAS WHEN WE TRAVELED AROUND THE STATES ON VACATION. COMPRESSED AIR WAS NOT ALWAYS AVAILABLE IN AREAS OF MONTANA AND OREGON. A TROUBLING STATEMENT MADE RECENTLY BY A REPAIRING DEALER WAS "UNFORTUNATELY YOU WILL BE DEALING WITH THIS AS LONG AS YOU OWN THIS TRUCK" ONE THE 9/30/20 REPAIR I ASKED IF FORD IS DOING ANYTHING TO ADDRESS THIS PROBLEM AND WAS TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361190September 25, 2020
STEERING, SUSPENSION
I BOUGHT THIS 2017 F350 USED WITH APPROX. 67000 MILES ON IT. IT HAS A 3000 MI 0R 90 DAY WARRANTY. WHEN THIS EVENT OCCURRED I HAD OWNED THIS VEHICLE 3 WEEKS. ON 9-25-20 MY WIFE AND I WENT TO PICK UP A DESK AT A RESIDENCE 20 MILES FROM OUR HOUSE. AFTER LEAVING THE RESIDENCE I ACCELERATED TO HIGHWAY SPEED 50-60 MPH ON A PAVED TWO-LANE HIGHWAY. WE HIT A ROUGH PATCH, RIPPLED SECTION OF PAVEMENT. THE STEERING WHEEL STARTED SHUTTERING BACK AND FORTH IN MY HANDS AND THE TRUCK STARTING STEERING INTO THE ONCOMING LANE. I HAD NO CONTROL OVER THE VEHICLE, I GRIPPED IT AS HARD AS I COULD WITH NO RESULT TO RETURN THE TRUCK BACK TO THE LANE WE WERE IN. I ALSO WAS PUSHING THE BRAKE PEDAL TRYING TO SLOW THE VEHICLE AT THE SAME TIME, BUT WAS HAVING A DIFFICULT TIME SLOWING DOWN. AFTER , APPROXIMATELY 200-300 YARDS THE TRUCK SLOWED AND THE STEERING RETURNED, SO I COULD GAIN CONTROL AND RETURNED TO MY LANE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360907September 24, 2020
STEERING
"DEATH WOBBLE" MARCH 2020 DRIVING DOWN THE ROAD (IT WAS A VERY STRAIGHT SECTION OF ROAD) AT ABOUT 60 MPH THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CONTROLLING THE VEHICLE WAS DIFFICULT AGGRESSIVE BRAKING SLOWED THE VEHICLE AND THE SHAKING STOPPED. THE NEAREST FORD DEALER INSTALLED A NEW STEERING DAMPER FOLLOWING THE INCIDENT. SEPTEMBER 2020 THIS TIME I WAS TOWING A 39 FOOT FIFTH WHEEL RV. SAME VIOLENT SHAKING ALSO AT HIGHWAY SPEED 70 MPH STRAIGHT ROAD. AGAIN AGGRESSIVE BRAKING RETURNED CONTROL OF THE VEHICLE TO ME. NO ACCIDENT OR INJURIES ASSOCIATED WITH EITHER INCIDENT BUT IT WAS SURE SCARY! MY VEHICLE HAS LESS THAN 20,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355630September 17, 2020
SUSPENSION
FORD SUPER DUTY DEATH WOBBLE ISSUE. I'VE EXPERIENCED THE DEATH WOBBLE (UNCONTROLABLE STEERING WHEEL SHAKING AT HIGHWAY SPEEDS.) OVER 12 TIMES SINCE I'VE OWNED MY 2017 F350. WHICH HAS LESS THAN 17K MILES. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY HAVE INSTALLED NEW STEERING DAMPENERS SIX TIMES INCLUDING THREE OF THEIR NEW IMPROVED DAMPENERS SUPPOSEDLY TO FIX THE DEATH WOBBLE ISSUE. THIS PROBLEM OCCURS AT HIGHWAY SPEEDS WHEN HE VEHICLE CROSSES OVER UNEVEN OR VERY ROUGH PAVEMENT. USUALLY ON FREEWAYS. TO CORRECT THE SITUATION, THE VEHICLE MUST BE SLOWED DOWN TO ABOUT 20 MILES AN HOUR WHICH IS VERY DANGEROUS ON A BUSY FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352522September 1, 2020
STEERING, WHEELS
I WAS ON THE HIGHWAY GOING APROX. 65MPH WHEN OUT OF NOWHERE THE TRUCK STARTED SHAKING AND WOBBLING, I LOST CONTROL OF STEERING UNTILL I CAME TO A STOP. I GOT TO THE SIDE OF THE ROAD AND GOT OUT THINKING I HAD A TIRE BLOWOUT, BUT THERE WAS NOTHING WRONG WITH MY TIRES. THE TRUCK HAS BEEN FINE SINCE BUT IT WAS VERY SCARY FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352281August 31, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE PASSENGER'S SIDE DOOR SUDDENLY FLEW OPEN, ALMOST CAUSING THE PASSENGER TO BE THROWN FROM THE VEHICLE. THE VEHICLE WAS TAKEN LARRY H. MILLER FORD DRAPER (11442 S LONE PEAK PKWY, DRAPER, UT 84020, (801) 742-5237, AND THE CONTACT WAS INFORMED THAT THERE WAS AN IN-HOUSE RECALL ON THE VEHICLE FOR A DEFECTIVE DOOR LATCH. THE CONTACT STATED THAT THE DOOR FAILED TO REMAIN SECURELY CLOSED AND WAS SECURED USING A ROPE. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,630.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350673August 21, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR AJAR LIGHT, DOME LIGHT, AND TRUCK BED LIGHT STAYS ON WHEN THE DOORS ARE CLOSED AND WHILE DRIVING ON CITY ROADS. ONCE ON THE HIGHWAY THE SENOR WILL FINALLY GO OFF. WE HAVE TOLD THE DEALERSHIP ABOUT THE PROBLEM A FEW TIMES BUT THEY REFUSE TO DO ANYTHING IF THEY CANNOT SEE IT HAPPENING. AFTER DRIVING TO THE DEALERSHIP, THE PROBLEM IS NOT VISIBLE BECAUSE WE HAVE TO TAKE THE HIGHWAY. THEY FINALLY SCHEDULED AN APPT. BUT WAITING UNTIL THE WARRANTY EXPIRED TO TELL US THEY HAD TIME FOR US TO BRING IT. IT HAS LITERALLY BEEN 3 YEARS THIS MONTH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349013August 13, 2020
SUSPENSION
AFTER TURNING ON TO A MAIN ROAD AND BRINGING THE VEHICLE UP TO HIGHWAY SPEEDS OF AROUND 55-60 MPH, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING TO THE POINT WHERE I COULD FEEL IT THROUGH THE POWER STEERING SYSTEM AND IT WAS SHAKING ME IN THE DRIVER'S SEAT. I SLOWED THE VEHICLE DOWN AND STARTED PULLING OVER TO THE SIDE OF THE ROAD BUT, AFTER ABOUT 5 SECONDS OR SO, THE VEHICLE STOPPED SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348759August 12, 2020
STRUCTURE:BODY
OCCASIONALLY, THE TAILGATE WILL AUTOMATICALLY FALL, WHEN I PUT THE TRANSMISSION IN REVERSE, FROM A STATIONARY POSITION. I VERIFIED THAT THIS CAN HAPPEN WHEN THE KEY FOB IS NOT IN MY POCKET. THANKFULLY, IT HASN'T HAPPENED WHILE DRIVING. THE TRUCK HAS LESS THAN 50K MILES ON IT. IT STARTED, FOR ME, SOON AFTER I PURCHASED IT USED, IN JUNE 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344015August 8, 2020
STEERING, SUSPENSION
WHILE TRAVELING ON A 4 LANE HIGHWAY AT APPROXIMATELY 50 MPH IN TRAFFIC, I HIT A BUMP IN THE ROADWAY AND THE TRUCK STARTED TO SHAKE VIOLENTLY. I HAD TO BRAKE AND SLOW DOWN TO APPROXIMATELY 20 MPH FOR THE SHAKING TO STOP. I FEEL THAT THIS IS A FRONT SUSPENSION/STEERING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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