Ford F-350 Service Bulletins (2020)
303 manufacturer communications on file.
- July 13, 2020•Document ID: 10177863Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 20-2233
- Date Added:
- August 6, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Associated Products (195)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Ford Explorer+ 175 moreAssociated Documents - June 30, 2020•Document ID: 10177120Service Bulletin/Repair InstructionsLANE DEPARTURE
- Mfr Comm. #:
- SSM 48959
- Date Added:
- July 8, 2020
- Manufacturer:
- FORD
Summary2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-07. Do not submit a claim for this condition.
Associated Products (7)Associated Documents - June 30, 2020•Document ID: 10177119Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 48958
- Date Added:
- July 8, 2020
- Manufacturer:
- FORD
SummarySome 2020 Super Duty vehicles equipped with an 10R140 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) and/or wrench light with diagnostic trouble codes (DTCs) P0715, P0716, P0717, P0718, P07BF and/or P07C0 stored in the powertrain control module (PCM). If any of these DTCs are set, focus diagnostics on the turbine shaft speed sensor (TSS) and/or TSS circuits. Refer to Workshop Manual (WSM), Section 307-01. Replacement of the ISSA or ISSB sensor will not correct this condition.
Associated Products (6)Associated Documents - June 29, 2020•Document ID: 10176954Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE
- Mfr Comm. #:
- SSM 48954
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
Summary2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-07. Do not submit a claim for this condition.
Associated Products (7)Associated Documents - June 22, 2020•Document ID: 10177034Service Bulletin/Repair InstructionsLANE DEPARTURE
- Mfr Comm. #:
- SSM 48915
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
Summary2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-01. Do not submit a claim for this condition.
Associated Products (11)Associated Documents - June 17, 2020•Document ID: 10177042Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 48908
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 101 moreAssociated Documents - June 16, 2020•Document ID: 10176947Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 48899
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
Associated Products (15)Associated Documents - June 3, 2020•Document ID: 10176934Service Bulletin/Repair InstructionsEQUIPMENT; EXTERIOR LIGHTING:TAIL LIGHTS
- Mfr Comm. #:
- SSM 48868
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with the Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may require the removal of the factory equipped tail lamps to accommodate the use of aftermarket equipment. Once the tail lamps are removed, this may result in BLIS and CTA warning indicators illuminated in the instrument panel cluster (IPC). To clear these warning indicators, the BLIS and CTA systems will need to be disabled using the FDRS scan tool. Start a vehicle session in FDRS using the vehicles VIN and go to the toolbox tab. Locate the application labeled Disable/Enable Blind Spot Information System. Download and run this application to enable or disable the BLIS And CTA systems.
Associated Products (6)Associated Documents - June 2, 2020•Document ID: 10176933Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM 48864
- Date Added:
- July 7, 2020
- Manufacturer:
- LINCOLN
SummarySome 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (22)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 2 moreAssociated Documents - May 29, 2020•Document ID: 10176124Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48859
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles built on or before 24-Feb-2020 may not have the instrument panel cluster (IPC) configured for operation with the Factory Invoiced Accessory (FIA) or as a Genuine Ford Accessory trailer tire pressure monitoring system (TPMS). The customer may indicate that they cannot monitor the trailer TPMS through the IPC when a configured trailer is connected. If the 'Trailer Tire Pressure' selection is not available in the IPC, the IPC will need to be reconfigured to make the Trailer Tire Pressure selection available. Using the latest version of the FDRS scan tool, reconfigure the IPC. For claiming use causal part 10849 and refer to Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - May 29, 2020•Document ID: 10176123Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48858
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummarySome 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
Associated Products (79)2020 Ford Ecosport2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 59 moreAssociated Documents - May 18, 2020•Document ID: 10175999Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- 20U12
- Date Added:
- June 5, 2020
- Manufacturer:
- FORD
SummarySome of the affected vehicles may have a valve seat that is below the required retention force or not fully seated into one of the cylinder heads. A valve seat that is out of position may cause the illumination of the check engine light and may lead eventually to engine damage and potentially resulting in engine failure.
Associated Products (4)Associated Documents - May 18, 2020•Document ID: 10175895Service Bulletin/Repair InstructionsSEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- TSB 20-2171
- Date Added:
- June 5, 2020
- Manufacturer:
- LINCOLN
SummarySome 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 72 moreAssociated Documents - May 15, 2020•Document ID: 10175894Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- TSB 20-2170
- Date Added:
- June 5, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
Associated Products (21)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 1 moreAssociated Documents - May 14, 2020•Document ID: 10176116Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 48820
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-350, F-450, and F-550 F-Super Duty chassis cab vehicles equipped with a 6.7L diesel engine and 10R140 automatic transmission may exhibit a delay/bump feel when pulling away from a stop. This may be due to the neutral idle feature that automatically reduces the load on the engine when the vehicle stops, and the gear selector is in DRIVE to reduce fuel consumption and emissions. The transmission automatically resumes operation when the brake is released. The neutral idle feature activates when the transmission is sufficiently warmed, and the vehicle is on level grade. Do not attempt any repairs for this condition. Refer to Owners Manual Transmission Section for more information.
Associated Products (4)Associated Documents - April 27, 2020•Document ID: 10174426Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48779
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
Summary2020 F-Super Duty vehicles equipped from the factory with an exterior backup alarm will also experience an interior chime when the vehicle is placed into the reverse position. This chime may come through the vehicles audio system or through the instrument cluster. This interior chime is characteristic to vehicles that are equipped with a factory exterior backup alarm and no repairs are recommended.
Associated Products (4)Associated Documents - April 27, 2020•Document ID: 10174424Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 48777
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles may exhibit a condition where the turn signals flash fast after removal of the factory pick up box and tail lamps for flatbed installation. To prevent the turn signals from flashing fast, the BCM will need to be configured using the FDRS scan tool. Start a vehicle session in FDRS using the vehicles VIN and go to the toolbox tab. The BCM will have an application labeled Turn Signal Lamp Configuration. Download and run this application to configure the turn signals.
Associated Products (4)Associated Documents - April 23, 2020•Document ID: 10174423Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48761
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine and a 10R140 transmission may exhibit an intermittent buzz noise coming from the transmission while the vehicle is in transport mode. This condition is most noticeable with the vehicle in PARK or NEUTRAL and at elevated idle speeds of 850 to 1250 revolutions per minute (RPM). This condition is a normal characteristic while in transportation mode and will be eliminated once the vehicle is placed into normal mode prior to customer delivery. Do not attempt to repair.
Associated Products (4)Associated Documents - April 22, 2020•Document ID: 10174421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48757
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Lincoln Continental2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-550+ 54 moreAssociated Documents - April 16, 2020•Document ID: 10174409Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 48744
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles may exhibit a condition where the turn signals flash faster after removal of the factory pick up box and tail lamps for flatbed installation. Engineering is working to implement a solution for this condition. Advise the customer that a solution through FDRS is expected to be available 27-Apr-2020. Dealers are asked to follow-up with their customers to schedule a service appointment once the solution becomes available. Monitor OASIS for updates.
Associated Products (4)Associated Documents