Ford F-350 Service Bulletins (2020)
303 manufacturer communications on file.
- September 30, 2020•Document ID: 10180678Service Bulletin/Repair InstructionsSERVICE BRAKES; EQUIPMENT
- Mfr Comm. #:
- SSM 49222
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-250/F-350 vehicles may require replacement of the front brake caliper. If replacement of a front caliper is required to repair a vehicle for a pull while braking or brakes binding concern replace the caliper along with the caliper slides and caliper anchor bracket. For claiming use causal component 2B120 or 2B121 and applicable labor times from Section 02 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - September 24, 2020•Document ID: 10180418Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49202
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a Diesel Particulate Filter (DPF) Manual Regeneration twice along with performing the Specified Function SCR Parameter Reset with the appropriate Ford diagnostic scan tool.
Associated Products (16)Associated Documents - September 22, 2020•Document ID: 10180539Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 20-2336
- Date Added:
- October 2, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 19-Aug-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0300-P0308, P0603, P203B, P208B, P208C, P2201, P24C2, P27B4, P07F6 and/or P27B5 stored in the powertrain control module (PCM). The vehicle may also exhibit a forced idle condition. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (6)Associated Documents - September 17, 2020•Document ID: 10180372Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49185
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty and 2021 F-650/F-750 vehicles equipped with a 6.7L diesel engine built on 01-Mar-2020 and through 31-Aug-2020 may exhibit an illuminated malfunction indicator light (MIL) with diagnostic trouble code (DTC) P0088. This may be due to the pressure control valve in the left fuel rail. To correct the condition, replace the left fuel rail along with the pressure control valve (PCV). For F-250 through F-550 vehicles refer to Workshop Manual (WSM), Section 303-04B. For F-650/F-750 vehicles refer to WSM, Section 303-04A. For claiming use causal part 9D280 and applicable labor operations in Section 09 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (8)Associated Documents - September 9, 2020•Document ID: 10180340Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2301
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (26)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford F-150+ 6 moreAssociated Documents - September 9, 2020•Document ID: 10180339Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- Mfr Comm. #:
- TSB 20-2267
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Associated Products (33)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 13 moreAssociated Documents - September 2, 2020•Document ID: 10180333Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- TSB 20-2298
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found.
Associated Products (6)Associated Documents - August 27, 2020•Document ID: 10179187Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 49140
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 6.7L diesel engine and built on or before 18-Aug-2020 may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with only diagnostic trouble code (DTC) P07F6 stored in the transmission control module (TCM). This DTC may be accompanied by harsh engagements, a poor shift quality feel and/or loss of 9th gear as a result of the DTC being set. If no additional codes or symptoms are present, clear the DTC with the appropriate Ford diagnostic scan tool and schedule a follow-up appointment for service mid-September. Inform the customer that engineering is working to implement a solution and advise the customer that they can continue to drive the vehicle. Once available, contact the customer and confirm a service appointment. Monitor OASIS for updates.
Associated Products (6)Associated Documents - August 19, 2020•Document ID: 10179149Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2272
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Transit2017 Ford F-2502017 Ford F-3502017 Ford F-450+ 4 moreAssociated Documents - August 12, 2020•Document ID: 10179344Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE; EQUIPMENT
- Mfr Comm. #:
- SSM 49085
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (20)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln NavigatorAssociated Documents - August 12, 2020•Document ID: 10179334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49084
- Date Added:
- September 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (50)2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge2019 Ford Escape+ 30 moreAssociated Documents - August 12, 2020•Document ID: 10179121Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2259
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
Associated Products (29)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln Nautilus2020 Lincoln Navigator+ 9 moreAssociated Documents - August 11, 2020•Document ID: 10179324Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49064
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a no crank concern with an illuminated malfunction indicator lamp (MIL) due to low fuel level or low fuel pressure. The most common diagnostic trouble codes (DTCs) associated with a low fuel pressure concern are P0087 and P008A. Prior to performing Powertrain Controls and Emissions Diagnosis (PC/ED) Section diagnostics for a no crank concern, verify the vehicle is not out of fuel or has a low fuel pressure concern. The no crank symptom after a low fuel pressure event is new for the 2020 model year.
Associated Products (4)Associated Documents - August 11, 2020•Document ID: 10179323Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49063
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a diesel particulate filter (DPF) manual regeneration with the appropriate Ford diagnostic scan tool twice along with performing a diesel particulate filter (DPF) parameter reset and drive cycle.
Associated Products (16)Associated Documents - August 11, 2020•Document ID: 10179320Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49062
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit hard start, lack of power or runs rough concern with malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal PCED diagnostic test MA recommend that customer use a different brand of fuel and Motorcraft PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that Bio Diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.
Associated Products (16)Associated Documents - August 11, 2020•Document ID: 10179325Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49065
- Date Added:
- September 4, 2020
- Manufacturer:
- FORD
SummarySome 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Associated Products (58)2021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 38 moreAssociated Documents - July 30, 2020•Document ID: 10177880Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 49038
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 F-Super Duty vehicles built on or before 26May-2020 equipped with a high mounted stoplamp camera, may exhibit various concerns such as poor image quality, flickering and/or intermittent blank screen. If a vehicle exhibits any of these conditions replace the high mounted stoplamp camera. Refer to Workshop Manual (WSM), Section 417-01. For claiming, use causal part 19G490 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - July 29, 2020•Document ID: 10177876Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 49032
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits any of these conditions, replace the rear parking aid camera. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causal part 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual
Associated Products (8)Associated Documents - July 21, 2020•Document ID: 10177712Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 49010
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition.
Associated Products (16)Associated Documents - July 16, 2020•Document ID: 10177868Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 20-2235
- Date Added:
- August 6, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize the affected door check arms.
Associated Products (30)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550+ 10 moreAssociated Documents