Ford Explorer Complaints (2003)

1,274 consumer complaints on file.

#10597049June 9, 2014
POWER TRAIN
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595393June 1, 2014
SUSPENSION, POWER TRAIN, ELECTRICAL SYSTEM
TRUCK JERKS WHEN TRYING TO PICK UP SPEED PICKS UP SPEED VERY SLOW SOMETIMES DOESN'T WANT TO GO IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595331May 31, 2014
STRUCTURE:BODY
PAINT "BUBBLED UP" ON THE FRONT EDGE OF THE HOOD A FEW YEARS AFTER PURCHASE AND HAS CONTINUED TO FLAKE AND PEEL OFF. APPLE VALLEY FORD SERVICE REFUSED TO FIX THE PAINT PROBLEM WHEN REPORTED IN APPROXIMATELY 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595332May 31, 2014
POWER TRAIN
O/D OFF DASH LIGHT BEGAN TO FLASH. SERVICE ENGINE SOON LIGHT CAME ON. TRANSMISSION NEEDS TO BE REBUILT. ADVISED TO REPORT THIS KNOWN COMMON PROBLEM WITH 2003 FORD EXPLORER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594523May 28, 2014
POWER TRAIN
I HAVE HAD TO HAD THE TRANSMISSION REPLACED 3 TIMES SO FAR ON THIS VEHICLE. AFTER LOOKING ONLINE AND TALKING TO THE TRANSMISSION SHOPS IN THE AREA, THIS SEEMS TO BE A PROBLEM (AT LEAST FOR THE FORD OWNER) WITH THIS YEAR OF THE FORD TRANSMISSION. ONE ESTIMATE IS THEY SEE THIS YEAR AT LEAST 4-5 TIMES IN A TWO WEEK SPAN. THE ENTIRE 2003 FORD TRANSMISSION SEEMS FAULTY AND COSTING CUSTOMERS THOUSANDS OF DOLLARS TO FIX. FORD HAS BEEN ASKED TO INVESTIGATE THEIR TRANSMISSION FOR THIS YEAR WITH NO RESOLVE (AT LEAST NOT TO THE PUBLIC). IF A TRANSMISSION FAILS ON AN UPHILL AND THE OWNER DOES NOT CATCH ON FAST THEY MAY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592232May 18, 2014
POWER TRAIN
FORD EXPLORER 2003 34.656 MILES GARAGE KEPT O/D LIGHT STARTS BLINKING AT 25MILES HR. TRANSMISSION SERVO PORTS NEED TO BE BORED & SLEEVED. HYDRAULIC PRESSURE LOW AT SERVO PORTS. UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588662May 15, 2014
POWER TRAIN
TRANSMISSION FAILURE AT 45000 MILES. NEEDS TO BE REPLACED. COST $3200. OUT OF WARRANTY. ALTHOUGH THE CAR IS 11 YEARS OLD IT HAS NOT MUCH MILEAGE. A TRANSMISSION SHOULD NOT FAIL AT 45000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586962May 7, 2014
ENGINE
SUBMISSION FROM CONSTITUENT RE A FILED COMPLAINT WITH FORD MOTOR COMPANY AND WOULD LIKE TO BE REIMBURSE FOR ALL THE COST BY FORD. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT CRANK. HE REPLACED THE BATTERY, BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE NEXT DAY, THE CONSUMER WAS INFORMED, THE ENGINE HAD SEIZED. THERE WAS NO WARNING FROM THE DASH INDICATORS, NO ENGINE SOUNDS, AND THE OIL WAS AT THE PROPER LEVEL. IT COST $3,669.98 TO REPLACE THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586921May 7, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING AND TRANSMISSION LINES FAILED DUE TO CORROSION. THE CONTACT ALSO STATED THAT THE BRAKES LINES, FUEL TANK COVER, DOOR LOCKS AND THE RUNNING BOARDS WERE ALSO CORRODED. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 157,372. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585078April 26, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
ON FEBRUARY 18TH I NOTICED A CRACK IN THE REAR GLASS LIFT GATE MOLDING OTHERWISE KNOWN AS THE REAR APPLIQUE. AFTER A GOOGLE SEARCH I REALIZED THIS IS KNOWN DEFECT THAT FORD MOTOR CO. DOES NOT RECOGNIZE OFFICIALLY. THERE IS A CLASS ACTION LAWSUIT REGARDING THIS DEFECT. ON APRIL 25TH 2014 I OPENED THE REAR GLASS LIFT GATE TO GET SOMETHING OUT OF THE REAR CARGO AREA. UPON CLOSING THE GLASS LIFT GATE THE ENTIRE WINDOW SHATTERED INTO MANY PIECES AND ACTUALLY PUT THREE CUTS ON MY ARM. I HAVE LOOKED INTO THIS ONLINE AND FOUND MANY OWNERS OF THE 2002-2005 FORD EXPLORER'S, MERCURY MOUNTAINEER'S AND LINCOLN AVIATOR'S ALL HAD THIS CRACKING OF THE REAR APPLIQUE. ALSO FOUND OUT WHETHER OR NOT A CRACK WAS VISIBLE MANY PEOPLE HAD THE REAR GLASS SHATTER UPON THEM WHILE CLOSING THE GLASS LIFT GATE. RIGHT NOW I MUST PAY FOR THE ENTIRE REPAIR OUT OF POCKET, INSURANCE DOESN'T COVER IT SINCE THEY SAY I HAVE A $1000.00 DEDUCTIBLE. THE COST FOR THE GLASS WAS QUOTED AT $495.25 PLUS TAX. I ALSO WILL HAVE TO REPLACE THE REAR APPLIQUE WHICH COVERS A PORTION OF THE GLASS WINDOW AT AN ADDITIONAL COST. NOT SURE WHY THIS IS NOT COVERED BY FORD SINCE THE WINDOW SHATTERING CAN CAUSE INJURY AND THEREFORE SHOULD BE CLASSIFIED AS A HUGE SAFETY ISSUE. I WILL GET THIS FIXED AND KEEP MY RECEIPTS FOR ALL REPAIRS AND HOPE ALL OWNERS OF THE VEHICLES LISTED ABOVE GET SOME SORT OF REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10584719April 24, 2014
STRUCTURE:BODY, ENGINE, WHEELS
WAS DRIVING THE VEHICLE WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I PULLED OVER AS QUICK AS POSSIBLE INTO A STRIP MALL PARKING LOT. BEFORE I GOT OUT FLAMES WERE COMING OUT OF THE ENGINE COMPARTMENT. I RAN INTO A STORE AND GOT A FIRE EXTINGUISHER TO TRY AND PUT OUT THE FIRE. I FAILED, AS THE WHOLE FRONT OF THE EXPLORER WAS IN FLAMES AS WELL AS THE INTERIOR. THE VEHICLE IS A TOTAL LOSS. THE FIRE DEPARTMENT PUT IT OUT. I HAD THE VEHICLE FOR 7 WEEKS. THE USED DEALER WILL NOT TAKE ANY RESPONSIBILITY. SHOULD THEY? I PURCHASED THE VEHICLE ON MAR. 3,2014 AT OC AUTO EXPO IN WESTMINSTER, CA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10583958April 21, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE REAR LIFT GATE SPONTANEOUSLY EXPLODED, LEAVING GLASS INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583757April 20, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM
THE O/D LIGHT CAME ON. I HAD TO LET OFF ON MY ACCELERATOR PEDAL TO GET MY CAR TO SHIFT INTO 2ND GEAR. SOMETIMES I WOULD PUSH ON THE ACCELERATOR AND AT 4000 RPM, MY CAR WOULD SHIFT. AFTER TAKING THE CAR INTO THE TRANSMISSION SHOP, THE TECHNICIAN TOLD ME THAT THE BAND FOR SECOND GEAR SNAPPED AND A ROD STARTING GRINDING WHICH DISPERSED METAL INTO THE TRANSMISSION. THE ROD AS WELL AS THE GEARS, SOLENOID, AND THE TORQUE CONVERTER HAD TO BE REPLACED. THE COST OF THIS REPAIR WAS 1700 DOLLARS. SHOULD MY TRANSMISSION BE GOING OUT THIS SOON? WHY WASN'T THERE A RECALL FOR THIS TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583025April 16, 2014
STEERING
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO REPLACED THE INTERMEDIATE SHAFT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583164April 16, 2014
STEERING
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582907April 15, 2014
WHEELS
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A DRAGGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR PASSENGER SIDE LUG NUTS WERE LOOSE AND CAUSED THE WHEEL TO SEPARATE. THE FAILURE WAS PREVIOUSLY EXPERIENCED ON THE REAR DRIVER'S SIDE. THE LOCAL MECHANIC REPLACED THE LUG NUTS HOWEVER THE FAILURE WAS NOT CORRECTED. THE LUG NUTS CONTINUED TO SEPARATE FROM THE REAR WHEELS WHILE DRIVING. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579577April 14, 2014
POWER TRAIN
O/D LIGHT STARTED BLINKING AND MY TRANSMISSION STARTED SLIPPING IN THE EARLY GEARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577856April 7, 2014
POWER TRAIN
THE VEHICLE IS A CLOSED TRANSMISSION ..CONSUMER HAS NO WAY OF CHECKING OR MAINTAINING LEVEL..OR CHECKING THE COLOR OR IF CLUTCH SHARDS ARE PRESENT...CONSUMER HAS TO PAY $115 TO EVEN HAVE TRANSMISSION LEVEL CHECKED...CONSUMER CANNOT PERFORM PREVENTATIVE MAINTENANCE ON THEIR VEHICLE...THIS HAS BEEN AN ONGOING PROBLEM WITH FORD OWNERS THAT FORD IS NOT WILLING TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577786April 6, 2014
STRUCTURE:BODY
BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE AFTER BEING USED ONLY A FEW DOZEN TIMES EACH. THE CAUSE WAS THE INTERIOR DOOR HANDLE (PLASTIC) BROKE INSIDE THE DOOR. THIS IS A BIG SAFETY ISSUE BECAUSE THIS MEANS THAT REAR SEAT PASSENGERS CANNOT EGRESS THE VEHICLE WITHOUT IT BEING OPENED BY SOMEONE ON THE OUTSIDE. THIS IS EVIDENTLY A COMMON PROBLEM WITH MANY FORD VEHICLES USING THIS DOOR HANDLE - THERE SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577712April 5, 2014
POWER TRAIN
I HAVE KEPT UP WITH FORD'S SUGGESTED SERVICING INTERVAL FOR THE TRANSMISSION. I WAS HALFWAY THROUGH AN EXTENDED DRIVE ON THE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FLUID TEMPERATURE READING ON MY SCANGAUGE II WAS IN EXCESS OF 235 DEGREES FAHRENHEIT AND THE O/D OFF LIGHT COMES ON AND THE DASHBOARD CONTAINED ERROR MESSAGE OVERHEATING TRANSMISSION. I PULLED OVER TO A GAS STATION AND SAW THAT THERE WAS NO TRANSMISSION FLUID LEAKAGE THAT WAS READILY APPARENT. AFTER THIS INCIDENT, I HAD THE TRANSMISSION FLUID SERVICED AND THE OVERHEATING ISSUES SEEM TO HAVE REDUCED, BUT SEVERAL TECHS AT VARIOUS TRANSMISSION SHOPS NOW SEE ERROR CODES P0732 AND P0755. I NOW NOTICE GEARS 1 AND 2 ARE SEVERELY SLIPPING, AND I WAS INFORMED THAT MY TRANSMISSION WAS DAMAGED, WHICH WOULD REQUIRE A TOTAL REPLACEMENT COSTING OVER $3,000. I DO NOT HAVE THIS KIND OF MONEY JUST LYING AROUND, AND TRANSMISSION FAILURE AT 100,000 MILES SEEMS TO BE A VERY COMMON ISSUE AMONG 2002-2004 FORD EXPLORERS/MERCURY MOUNTAINEERS/LINCOLN AVIATORS. WHY IN OVER 10 YEARS THERE HAS BEEN NO RECALL OR WARRANTY I DO NOT KNOW, BUT IT SPEAKS OF GREAT IRRESPONSIBILITY AND DISTRESS IN FORD'S SERVICE DEPARTMENT. IF FORD DOES NOT ISSUE ANY TYPE OF RECALL OR WARRANTY FOR FAILURES OF THIS NATURE, I WILL CEASE TO BUY THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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