Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#714371November 5, 1999
EXTERIOR LIGHTING:BRAKE LIGHTS
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714383November 5, 1999
STEERING: STEERING WHEEL/HANDLE BAR, SUSPENSION:FRONT, VISIBILITY:REARVIEW MIRRORS/DEVICES
I BOUGHT MY TRUCK IN SEPT 1998. IN AUG 1999 I TOOK IT INTO THE DEALER BECAUSE THE DRIVERS MIRROR VIBRATES AT SPEEDS OF 55MPH AND UP. ALSO THE STEERING WHEEL VIBRATES AND THE LEFT FRONT TIRE FEELS LIKE IT IS GOING TO COME OFF AT ABOUT 65 MPH. I HAVE EVERYTHING DOCUMENTED AND HAVE BEEN IN NOW 7 TIMES. THE FIRST TIME THEY CHANGED THE MIRROR, THE 2ND THE BALANCED/ROTATED THE TIRES, THE 3 TIME THEY HAD ME BUY NEW TIRES, THE 4TH THE PUT ANOTHER SET OF NEW TIRES ON, THE 5TH I HAD THE SERVICE MGR AND HEAD MECHANIC DRIVE IT AGAIN THE TIRES WERE BALANCED/ROTATED, THE 6TH TIME THE REGIONAL SERVICE MANAGER DROVE IT. THEN A FACTORY REP FROM FORD MOTOR COMPANY CAME DOWN FROM DETROIT AND CALLED ME ON THE PHONE. WITH EACH TIME I HAD IT IN I WAS TOLD IT IS "NORMAL" FOR A MIRROR TO VIBRATE BUT EACH OF THEM SAID THEY DIDN'T FEEL THE VIRBRATION IN THE FRONT END OR STEERING COLUMN. I WROTE A LETTER TO THE OWNER OF THE DEALERSHIP ALONG WITH A C/C TO THE PRESIDENT/CEO OF FORD MOTOR CO. I STATED THE GA LEMON LAW/NEW CAR WARRENTY ACT OF 1990 AND PER THE LEMON LAW GIVING THEM 1 MORE OPPORTUNITY TO FIX THE PROBLEM. THE SERVICE MANAGER CALLED ME ON 11/4/99 AND I TOOK IT IN THE AM OF 11/5/99 FOR THE 7TH TIME. HE LOOKED THE SUSPENSION OVER AND SAID HE COULD NOT FIND ANYTHING WRONG. I HAVE COPIES OF EVERYTHING I MAILED OUT AND ALL THE TIMES I HAVE BEEN IN. THE VEHICLE HAS GOTTEN WORSE, IT IS HARD TO SEE ANYTHING OUT OF THE DRIVERS MIRROR AT 50 MPH AND I CAN NOT SEE ANYTHING AT 70 MPH. THE LEFT FRONT TIRE FEELS LIKE IT IS GOING TO COME OFF WHEN I REACH ABOUT 65 MPH, AND IT ALSO IS HARD TO CONTROL THE VEHICLE. THE STEERING WHEEL HAS A VIBRATION IN IT AND THE FRONT SEATS NOW HAVE A VIBRATION. I FEEL VERY UNSAFE IN THIS VEHICLE. I ASK ON 11/5/99 ABOUT A REPLACEMENT AND THE SERVICE MANAGER SAID THE DEALERSHIP SAID THEY WOULD NOT DO THAT. I WOULD HAVE TO GO PERSUE THE LEMON LAW. I DON'T WANT MY CHILDREN OR ANYONE ELSE TO GET HURT. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714281November 3, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HAS A LOUD NOISE LIKE TAPPETS COME FROM THE ENGINE, AND THE ENGINE OCCASIONALLY STALLS UPON ACCELLERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714231November 2, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852324November 1, 1999
AIR BAGS
WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALER HAS TAKEN THE VEHICLE IN SEVERAL TIMES TO TRY AND REMEDY THE PROBLEM. PLEASE PROVIDE ANY FUTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549169October 25, 1999
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WIPER MOTOR FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851635October 25, 1999
UNKNOWN OR OTHER, AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLOSION AT 35 MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFCTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#713738October 23, 1999
POWER TRAIN:DRIVELINE
4X4 AUTOMATICALLY ENGAGING WHEN UNDER HEAVY LOAD ON DRY PAVEMENT AND WHEELS ARE NOT SLIPPING, 4X4 SELECTOR IS IN THE AUTO POSITION AND NO ERROR CODES ARE DISPLAYED OR FOUND. CAUSES PULSATION IN THE DRIVE TRAIN AND GROANING NOISES IN THE ENGINE COMPARTMENT, NOISE AND PULSTATION GOES AWAY WHEN ENGINE LOAD IS DECREASED AND OR 4X4 IS SWITCHED TO 4X4 HIGH. DEALER HAS REPLACED THE 4X4 COMPUTER AND CHECKED THE AXLES AND DIFFERENTIAL, PROBLEM STILL EXITS. DEALER HAS STATED THEY CANNOT FIX THE PROBLEM AND THEY WILL TRY AND GET A TECHNICIAN FROM FORD THREE WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851543October 22, 1999
SUSPENSION:FRONT
CONSUMER STATED THAT WHILE DRIVING VEHICLE ABOUT 40 MPH THE LEFT FRONT TIRE START VIBRATING ALSO THE LEFT SIDE MIRROR WHERE THE CONSUMER CAN NOT SEE OTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851206October 20, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WON'T DISENGAUGE AND ACCELERATED UP TO 75 MPH. PUSHED THE CRUISE CONTROL BUTTON, AND VEHICLE KEPT ACCELERATING. APPLIED THE BRAKES, AND VEHICLE WENT UP TO 80 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851215October 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRVING AT ANY SPEED AND APPLYING THE BRAKES, THERE IS VIBRATION WITHIN THE BRAKES AND ENTIRE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850774October 14, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING PROBLEM WITH ABS SYSTEM; WHENEVER BRAKE PEDAL IS APPLIED IN AN EMERGENCY SITUATION/SUDDEN STOP OR SLAMMING ON BRAKE, IT CAUSES VEHICLE TO SKID AND FISHTAIL TO THE RIGHT. DEALER NOTIFED AND INFORMED CONSUMERTHAT NOTHING COULD BE FOUND. CAN NHTSA PROVIDE INFORMATION WEATHER THIS IS NORMAL OR NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850727October 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL WHILE COASTING OR AT A STOP. DEALER CANNOT DETERMINE CAUSE OF DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548988October 13, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLING ON A CONTINUAL BASIS, UNABLE TO RECTIFY AFTER THREE REPAIR ATTEMPTS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850622October 13, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ARE STICKING ALL THE TIME. CONTACT DEALER. THEY CHECKED OUT THE VEHICLE, AND CONSUMER WAS TOLD THAT BRAKES DO NOT LOCK UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713181October 12, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAM CHAIN NOISY AT TIMES(CLATTERING); DEALER UNABLE TO ELIMINATE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713092October 10, 1999
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURNSIGNAL FAILS TO REMAIN ENGAGED, IF THE STEERING WHEEL IS TURNED SLIGHTLY WHEN ATTEMPTING TO USE SIGNAL. I AM UNABLE TO WARN OTHER MOTORIST THAT I AM GOING TO MAKE A TURN. DELAER INDICATED THAT "ALL THE EXPLORERS DO THAT AND FORD DOES NOT HAVE A FIX FOR THE PROBLEM".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713065October 9, 1999
SUSPENSION:FRONT, VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD
ALSO EXPERIENCING RIGHT FLOOD LIGHT FAILURE. THIS IS THE 3RD BULB REPLACEMENT. I, THE CUSTOMER WOULD LIKE SOME RESOLUTION TO THESE PROBLEMS. THE VEHICLE COST TOO MUCH TO EXPERIENCE THESE MANY PROBLEMS.( DOT NUMBER: 274 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850349October 8, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT LOW SPEEDS ACCELERATOR WOULD BECOME HARD. TRANSMISSION WOULD JUMP FROM NEUTRAL INTO DRIVE. THEN A LOUD NOISE, LIKE A BANG, WOULD BE HEARD. TRANSMISSION WOULD REENGAGE ITSELF INTO DRIVE. THE PROBLEM IS INTERMITTENT. TOOK TO DEALER TO HAVE TRANSMISSION OVERHAULED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712942October 7, 1999
UNKNOWN OR OTHER
NO SUMMARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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