Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#530785February 12, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE VIBRATES AT IDLE IN DRIVE OR PARK AT 625 RPMS. DEALER REPLACED THE EXHAUST SYSTEM PER FORD, HOWEVER THE PROBLEM REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605858February 11, 1998
EXTERIOR LIGHTING:HEADLIGHTS
DESIGN OF HEADLIGHTS CAUSING IRRITATION AND POOR VISIBILITY TO OTHER DRIVER'S, REQUIRED ADJUSTMENT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#530431February 7, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 40 MPH THE ENGINE CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#529548February 4, 1998
WHEELS
A WHEEL FELL OFF, CAUSING VEHICLE TO LOSE CONTROL, RESULTIN GIN A COLLISION/ FATALITY AND SIX INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
1
#820572February 3, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS TRYING TO ACCELERATE WHEN GAS PEDAL GOT STUCK, DID NOT MOVE, CAUSING ACCELERATION. THIS IS A INTERMITTENT PROBLEM. DEALER CANNOT DUPLICATE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#529144January 18, 1998
VEHICLE SPEED CONTROL
CRUISE CONTROL DOES NOT MAINTAIN SPEED WHEN VEHICLE IS GOING DOWNHILL. IT ACCELERATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#528368January 16, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, STRUCTURE:FRAME AND MEMBERS
AIR DEFLECTOR INSTALLED OVER BACK WINDOW IS DAMAGING HINGES ON WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#528904January 15, 1998
STEERING: STEERING WHEEL/HANDLE BAR
BOLT HOLDING STEERING COLUMN TOGETHER FELL OUT. THE STEERING WHEEL BECAME SEPARATED FROM THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820591January 13, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES: BRAKES MAKE SQUEAKY NOISE, PADS AND ROTORS ARE WEARING EXCESSIVELY. HAD PADS AND ROTORS REPLACED WITHIN A YEARS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820616January 13, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN CHANGING GEAR INTO REVERSE DEFECT IN TRANSMISSION WILL CAUSE A TEN SECONDS DELAY, VEHICLE WILL NOT MOVE BEFORE IT WILL ACTUALLY ENGAGE THE REVERSE GEAR. DEALER HAS REBUILT TRANSMISSION, NOW SAYING THIS IS NORMAL WITH VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#530091January 13, 1998
TIRES
COMPLETE BLOWOUT OF LEFT REAR TIRE WHILE DRIVING AT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#820525January 12, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER EXPERIENCED BRAKE FAILURE WHEN HE BEGAN TO APPLY BRAKES, THE THROTTLE WILL GO UP AND THE BRAKES WILL GO FLAT, CONSUMER WAS THEN SITTING WITH HIS FOOT ON THE BRAKES DOING 2000 RPM'S, AFTER COMING TO A COMPLETE STOP. WHEN HE MOVES HIS FOOT THE THROTTLE GOES DOWN. CONSUMER HAS HAD A NUMBER OF CLOSE CALLS, HE HAS TAKEN VEHICLE TO DEALER SIX RECORDED TIMES, AND MANY TIMES UNRECORDED. DEALERSHIP--NEILL SANDLER--FORD, LINCOLN, MERCURY--OF 3699 AIRPORT HIGHWAY, ALCOA, TN.--423-970-2500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#528248January 9, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN BACKING UP, THE GAS PEDAL MAY STICK. YOU MUST TAP THE PEDAL TO DISENGAGE IT. IF THE TRANSMISSION IS IN DRIVE, THE VEHICLE MAY LURTCH FORWARD AND IF YOU'RE ON AN INCLINE IT MAY ROLL BACKWARDS BEFORE ENGAGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#527684January 6, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
GAS PEDAL STICKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#527766January 4, 1998
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE WILL NOT ACCELERATE WHEN GAS PEDAL IS PRESSED. ALSO, THE REAR SEAT BOTTOMS DO NOT LOCK IN POSITION, CAUSING PASSENGERS FALL WHEN ENTERING OR EXITING VEHICLE. SEAT BOTTOM FLIPS FORWARD WHEN WEIGHT IS POSITIONED ON THE FRONT EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#527568December 27, 1997
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING IN HEAVY RAIN THROUGH PUDDLES, THE BATTERY INDICATOR LIGHT COMES ON. THE ENGINE CONTINUES TO RUN BUT THE POWER STEERING CEASES TO OPERATE AND THE WINDSHIELD WIPERS SOMETIMES FAIL. THIS LASTS FOR APPROXIMATELY ONE TO TWO MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#527555December 26, 1997
SEAT BELTS:FRONT:RETRACTOR
PASSENGER SEAT BELT RETRACT AND LOCKS RESTRAINING NORMAL PASSENGER MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#527034December 23, 1997
STEERING:RACK AND PINION, ELECTRICAL SYSTEM:IGNITION
RACK AND PINION STEERING TOO SENSITIVE AND TOO TIGHT, CAUSING LACK OF STEERING CONTROL (WANDERS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#526097December 15, 1997
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LEAKED ON THE CONVERTER CAUSING FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#526857December 12, 1997
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING ALONG AT 25-3M MPH IN RAIN, AND AFTER ENGAGING 4-WHHEL DRIVE, VEHICLE FLIPPED OVER ON ITS TOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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