Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#712005September 24, 1999
STRUCTURE:BODY:TAILGATE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548618September 20, 1999
VEHICLE SPEED CONTROL
POOR DESIGN OF THROTTLE LINKAGE CABLE STICKS CAUSING THE VEHICLE TO LURCH FORWARD OR BACKWARD AND CAUSES THE VEHICLE TO CONTINUE TO ACCELERATE WHEN FOOT IS REMOVED FROM GAS PEDAL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847964September 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN A RAIN STORM WITH WINDSHIELD WIPERS ON HIGH SPEED, CONSUMER THOUGHTTHAT BLADES CAME LOOSE, BUT INSTEAD IT WAS THE ARM CONNECTOR TO THE MOTOR THA TLOOSENED. CONTACTED THE DEALER TO HAVE VEHICLE SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711363September 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I KNOW THAT FORD IS FULLY AWARE OF THE PROBLEM. THE REPLACEMENT PARTS REFLECT THAT. THOSE WHO EXPERIENCE FAILURE DURING WARRANTY ARE FORTUNET TO SAVE HUNDREDS OF DOLLARS. I STILL AS OF YET NOT CLAIMED MY VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847403September 9, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847081September 8, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR PASSENGER DOORS CONTINUOUSLEY WILL NOT OPEN FROM INSIDE, CAUSING SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609493September 8, 1999
ELECTRICAL SYSTEM:HORN
TWO-TONE HORN FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609724September 8, 1999
PARKING BRAKE, VEHICLE SPEED CONTROL
PARKING LEVER ASSEMBLY. THROTTLE VALVE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609806September 8, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609104September 8, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS NOISY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609105September 8, 1999
STRUCTURE
FRONT MAIN SEAL. PAINT--PAINT FADED AND HAD NO PAINT UNDER DOOR JAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847205September 8, 1999
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
DUE TO THE LOCATION OF THE HOOD CABLE, THE CABLE IS PRESSING AGAINST THE BATTERY, CAUSING THE ACID TO EAT THROUGH THE CABLE, CONSUMER IS ALSO UNABLE TO OPEN THE HOOD OF THE VEHICLE DUE TO THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710917September 4, 1999
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
JACK HANDLE SHATTERED IN JACK BASE WHILE LOWERING VEHICLE AFTER CHANGING TIRE. WAS EVENTUALLY ABLE TO LOWER JACK USING SCREWDRIVER. HOWEVER, JACK HANDLE IS ALSO REQUIRED TO RETRACT THE SPARE-TIRE HOLDING CABLE, SO THAT HAD TO BE LEFT LOOSE UNTIL WE GOT TO A TIRE STORE. HANDLE IS MADE OF VERY WEAK METAL, AND IT IS THINNEST AT THE POINT OF MOST STRESS, WHERE IT IS INSERTED INTO THE JACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846836September 3, 1999
VEHICLE SPEED CONTROL
CONSUMER CONTACTED THE DEALER REGARDING RECALLNUMBER 97V074000/MFR RECALL 98R03 REGARDING THROTTLE LINKAGES AND CONTROL. DEALER STATED PARTS DID NOT NEED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846406September 2, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT ANY SPEED VEHICLE WILL STALL AND HESITATE WITHOUT PRIOR WARNING, CAUSING LOSS OF POWER STEERING AND POWER BRAKES . CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846487September 2, 1999
VEHICLE SPEED CONTROL
CONSUMER CONTACTED THE DEALER REGARDING RECALL NHTSA 99V074000/MANUFACTURER'S RECALL 98R03, THROTTLE LINKAGES AND CONTROL. DEALER REFUSED TO REPLACE PARTS. DEALER STATED THAT VEHICLE WOULD NEED TO BE INSPECTED TO DETERMINE IF PARTS NEEDED TO BE REPLACED. OWNER TOOK VEHICLE TO ANOTHER DEALER TO HAVE REPAIRS DONE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846493September 2, 1999
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER WAS REARENDED BY SMALLER VEHICLE THAT WAS DRIVING AT HIGH RATE OF SPEED, CAUSING DRIVER'S SEATBACK TO FALL BACK INTO A RECLINING POSITION, RESULTING IN LOSS OF CONTROL. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#846583September 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846665September 2, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE CONSUMER WAS DRIVING AND ANOTHER VECHICLE HIT HIM FROM THE RIGHT SIDE. CONSUMER LOST CONTROL BECAUSE THE BRAKES WOULDN'T HOLD. THE CAR TOOK HIM ONTO FRONT STEPS OF SOMEONE'S HOUSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#710810September 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
FREEZING RAIN THE NIGHT BEFORE A TRIP OCCURED, WIPERS STOPPED WORKING 20 MILES INTO A 130 MILE TRIP AND REFUSED TO WORK REST OF TRIP. REQUESTED AN APPOINTMENT WITH ROTH FORD IN PETERSBURG, WV TO ENLARGE WINDSHIELD WIPER STORAGE AREA DRAIN HOLE. DEALER REFUSED, SAID THAT AT LEAST 20 PEOPLE HAD CALL IN WITH WIPERS FROZEN. DURING THE REMAINDER OF THE TRIP, I TRIED TO GET THE WIPERS TO WORK. THEY WOULD BARELY MOVE, BUT WOULD NOT OPERATE. AFTER VEHICLE SAT IN AIRPORT PARKING LOT FOR 10 DAYS, WIPERS WORKED. I SAW AN ARTICLE IN A RECENT NEWSPAPER ABOUT THIS MALFUNCTION, SO EVEN THOUGH I DID NOT PRUSUE IT WITH THE LOCAL DEALER OR WITH THE ORIGINAL DEALER, I WANTED TO INFORM NHTSA THAT IT IS PROBABLY MORE OF A PROBLEM THAN THE 35 INCIDENTS MENTIONED IN THE ARTICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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