Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#727943August 15, 2000
TIRES:TREAD/BELT
MY WIFE WHILE DRIVING TO THE MALL EXPERIENCED SUDDEN SEPARATION OF TIRE FROM THE WHEEL, WITH WHEEL DRAGGING ON THE GROUND; VEHICLE WAS TOWED TO SUNBURY MOTORS, SUNBURY, PA. THEY WOULD NOT REPLACE UNDER WARANTY AND NEITHER WOULD FIRESTONE AT SUNBURY PA NEXT TO SUNBURY MOTORS. HAD TO BUY A NEW WHEEL AND GET THE VEHICLE TOWED. I AM HERE TO TELL YOU THAT THE PROBLEM IS MORE EXTENSIVE THAN THE DECATUR PLANT. *AK( DOT NUMBER: W2HL TIRE SIZE: P23575 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727959August 15, 2000
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS WE HAVE MADE LEFT HAND TRUNS AND THE VEHICALE STALLS IN THE MIDDLE OF THE TURN UPON ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727960August 15, 2000
TIRES
I AM CURRENTLY LEASING AN EXPLORER WITH WILDERNESS AT TIRES THAT WERE NOT PART OF THE RECALL. HOWEVER, I HAVE A WILDERNESS AT TIRE THAT IS SHOWING SIGNS OF TREAD SEPARATION (AN EMPLOYEE OF FIRESTONE AGREED THAT THIS TIRE IS FAILING JUST LIKE THE RECALLED TIRES). MY FORD DEALER WILL NOT REPLACE THE TIRES BECAUSE THEY ARE NOT PART OF THE RECALL AND FIRESTONE WILL ONLY REPLACE THEM WITH FIRESTONE TIRES, WHICH I DON'T WANT FOR OBVIOUS REASONS. HOW CAN THEY ONLY RECALL WILDERNESS TIRES MADE FROM THEIR DECATUR, IL PLANT? ARE WE TO ASSUME THAT THESE TIRES ARE MADE DIFFERENTLY AT THEIR OTHER PLANTS? IF SO, WHY ARE MY TIRES FAILING THE EXACT SAME WAY? WHAT MAKES ME REALLY UPSET IS THE FACT THAT THEY INSIST THAT THE TIRES ARE SAFE AND THAT IT IS THE TIRE OWNERS' FAULT FOR THE TIRES FAILURES. THEY REFUSE TO TAKE THE BLAME. I ROTATE MY TIRES AND HAVE THE PRESSURE CHECKED WITH EVERY OIL CHANGE (EVERY 3000 MILES) AND STILL MY TIRES ARE FAILING. IF THE FAULT WAS THE TIRE OWNERS FAULT, THEN WOULDN'T YOU SEE THE SAME TYPE OF STATISTICS FROM GOODYEAR TIRES AND MICHELIN TIRES? ARE WE ASSUME THAT FIRESTONE TIRE OWNERS TAKE SIGNIFICANTLY LESS CARE OF THEIR TIRES THAN OTHER TIRE OWNERS? THE NHTSA NEEDS TO STEP IN AND PROTECT THE PEOPLE BY FORCING FIRESTONE TO RECALL ALL WILDERNESS AT TIRES -- NOT JUST THE ONES FIRESTONE WANTS TO. EVEN IF 80% OF THE WILDERNESS AT FAILURES WERE FROM TIRES MADE FROM THE IL PLANT, DOES THAT MEAN WE SHOULD RECALL THOSE TIRES ONLY? WHAT ABOUT THE OTHER 20% (WHERE I OBVIOUSLY FALL)? DON'T THEIR (MY) LIVES MATTER AS WELL? FIRESTONE SHOULD NOT BE ALLOWED TO HANDLE THIS SITUATION THE WAY THEY WANT TO. THE NHTSA NEEDS TO TAKE CHARGE, SAVE PEOPLE, AND MAKE FIRESTONE TAKE THE BLAME INSTEAD OF PUSHING ONTO ITS TIRE OWNERS. CORPORATIONS SHOULD HAVE TO PAY FOR KILLING PEOPLE JUST LIKE PEOPLE HAVE TO. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727961August 15, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MULTI UNIT RADIO SYSTEM, THE CLOCK/STATION DISPLAYED WENT OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727976August 15, 2000
TIRES
RIGHT REAR TIRE BLEW OUT AT 65 MPH, 10 MINUTES SOUTH OF SAN ANTONIO. *AK( DOT NUMBER: 7002577 TIRE SIZE: P2357515 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727977August 15, 2000
TIRES
I DID NOT HAVE A BLOW-OUT. WHAT I HAVE THAT YOU MAY BE INTERESTED IN IS FOUR TIRES WITH CRACKS ON BOTH SIDES WHERE THE TREAD LOOKS LIKE IT WOULD SEPARATE. I CAN E-MAIL YOU A PHOTO IF YOU PROVIDE ME WITH AN ADDRESS. I HAD THE TIRES REPLACED IMMEDIATELY BY NTB, AND FIRESTONE WILL PROBABLY WANT THEM IN RETURN FOR REIMBURSING ME. SO, IF YOU ARE INTERESTED IN OBTAINING ANY OF THESE TIRES PLEASE CONTACT ME BY 8/17/00. THANKS FOR YOUR HELP.( DOT NUMBER: VDHL1PY TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728009August 15, 2000
TIRES
TIRE SPLIT APART WHILE TRAVELING IN PA ON RTE 76, STOPPED ON THE RIM .( DOT NUMBER: TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728017August 15, 2000
TIRES:TREAD/BELT
THE TIRES HAVE NOT FAILED BUT THEY ALL HAVE 360 DEGREE CIRCUMFERENTIAL CRACKS ON EACH TIRE WHERE THE TREAD MEETS THE SIDEWALL. TO ME THIS INDICATES A POTENTIAL PRELUDE TO A TREAD SEPARATION. I FEEL THAT THE FIRESTONE RECALL SHOULD NOT BE LIMITED TO JUST ILLINOIS TIRES.( DOT NUMBER: VN TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728039August 15, 2000
TIRES:TREAD/BELT
I HAVE THE WILDERNESS AT TIRES MADE IN CANADA THAT WERE NOT RECALLED, BUT ALL 4 TIRES HAVE A CRACK AROUND THE CIRCUMFERENCE RIGHT WHERE THE TREAD WOULD SEPARATE. I SHOWED THEM TO A FIRESTONE DEALER AND HE AGREED TO REPLACE THE TIRES. I WANTED TO REPORT TO SOMEONE THAT THESE TIRES WERE NOT IN THE RECALL BUT APPEAR TO HAVE PROBLEMS.( DOT NUMBER: VNHL1PY507 TIRE SIZE: 235/75 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001551August 15, 2000
TIRES
EXPERIENCED ON THREE DIFFERENT OCCASION TIRE FLATS ON THREE OF THE FOUR TIRES ON MY SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867821August 15, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND HEARD SOMETHING SLAPPING UP AGAINST VEHICLE. HE PULLED OVER AND NOTICED THAT LEFT REAR TIRE TREAD HAD SEPARTED. TIRES ARE FIRESTONE WILDERNESS # AT, SIZE P235/75 R15 #DOT VDHL THERE WERE NO INJURIES REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867858August 15, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 55 MPH FRONT TIRE STARTED VIBRATING, AND DRIVER LOST CONTROL. THEN, FOUND OUT THAT RIGHT FRONT TIRE HAD A BLOWOUT, CRASHING INTO A ROCK BLUFF. FIRESTONE WILDERNESS AT P235/75R16. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867863August 15, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS NOT TRAVELING ON THE HIGHWAY, BUT STILL NOTICED THAT TREAD WAS CRACKING AROUND TIRE SIDEWALLS. TIRES ARE FIRSTONE WILDERNESS, TIRE SIZE ARE P23575/R15, AND THE DOT CODE #W2HL. TREAD HASN'T SEPARATED YET, BUT HE IS CONCERNED. HE TOOK VEHICLE TO FIRESTONE, AND THEY PUT HIM ON A WAITING LIST. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727868August 14, 2000
TIRES
TIRE CAME OFF WHEEL AND DEFLATED CAUSING ROLLOVER . I THINK WHEEL HAS A DESIGN PROBLEM CAUSING THE BEAD TO SEPERATE FROM WHEEL WHEN ROUNDING CORNERS( DOT NUMBER: TIRE SIZE: 235-75 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#727901August 14, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
HAVE PROBLEM WITH A SLOPPY / LOOSE STEERING THAT WONDERS AND HAS 2 TO 3 INCHES OF PLAY. THE ORIGINAL STEERING AND THE 3RD WHICH WAS A TEMPORARY STEERING DID NOT HAVE THIS PROBLEM BUT ALL OF THE NEW STEERING DID. THIS PLAY / SLOPPY STEERING HAS ALMOST CAUSED MY WIFE WITH KIDS TO LOOSE CONTROL OF THE VEHICAL. THIS ALSO HAPPENED TO ME . THE STEERING IS PULLED BY THE ROAD DIFFERENCES AND THE WIND AND YOU MUST CONSTANTLY CORRECT THE STEERING TO STAY STRAIGHT. THE ORIGINAL DEALER REPLACED THE ORIGINAL STEERING WITH A NEW ONE. THE NEXT FEW WHERE REPLACED BY A NEW DEALER IN ANOTHER STATE. THE NEW STEERING HAD THE SAME PROBLEM BUT THE TEMPORARY STEERING THAT WAS PUT IN WAS FINE. THE NEXT 2 WENT BACK TO THE LOOSE / SLOPPY STEERING AGAIN. THE NEW DEALER( HERITAGE FORD) WILL NO LONGER REPLACE THE RACK BECAUSE HE IS UNABLE TO FIND THE PROBLEM. I CONTACTED FORD AND THEY SENT IT BACK TO THE FORD DEALER WHO STATED THAT WE SHOUILD TRY ANOTHER DEALER TO SEE IF THEY CAN FIND IT. I JUST WANT IT CORRECTED SO IT IS SAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727908August 14, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001876August 14, 2000
TIRES
PURCHASED A 1998 FORD EXPLORER, WHICH HAD FOUR FIRESTONE TIRES,SLOWING TO A SPEED OF 15MPH, RIGHT REAR TIRE SUDDENLY BLEW OUTWITHIN SECONDS IT WAS COMPLETELY DEFLATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727830August 14, 2000
TIRES:TREAD/BELT
ONE OF MY 16 INCH WILDERNESS AT TIRES IS SHOWING SIGNS OF TREAD SEPARATION. I DON'T FEEL SAFE DRIVING ON THEM AND WOULD NOT WANT THEM REPLACED WITH FIRESTONE TIRES IF THEY WERE TO BE INCLUDED IN THE RECALL. I DON'T FEEL SAFE DRIVING ON THEM AND WILL RELACE THEM AT MY OWN EXPENSE AS SOON AS POSSIBLE BEFORE THEY FAIL, BUT I HOPE THAT YOU ARE INVESTIGATING THE SAFETY OF THESE 16 INCH TIRES AND WILL HAVE FIRESTONE RECALL THEM. I WOULD BE HAPPY WITH A PRO-RATED CREDIT FOR THE REMAINING TREAD LIFE, BUT I WOULD NOT WANT FIRESTONE TIRES, EVEN IF THEY WERE FREE.*AK( DOT NUMBER: TIRE SIZE: 255/70/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727831August 14, 2000
SEATS:FRONT ASSEMBLY:RECLINER
HIT FROM REAR AND PUSHED INTO CAR IN FRONT OF ME DRIVER'S SEATBACK DID NOT STAY UPRIGHT - IT RECLINED ALL THE WAY BACK UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#727852August 14, 2000
TIRES:TREAD/BELT
TIRES ARE CRACKING ON TREAD SKIRT AND SIDEWALL SPLICE WITH ONLY 24400 MILES ON THEM WITH 10 BEING THE TREAD WEAR AND 13 BEING NEW..*AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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