Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#729016August 25, 2000
TIRES
MY TIRES HAVE NOT FAILED YET BUT 2 WEEKS BEFORE THE RECALL I HAD THEM EXAMINED BECAUSE THEY WERE PULLING TO ONE SIDE. I WAS TOLD IT WAS PROBABLY "RADIAL PULL" AND NOT TO WORRY ABOUT IT. I AM NOW WONDERING IF THESE TIRES COULD BE STARTING TO UNRAVEL. I AM WILLING TO HAVE THE NHTSA EXAMINE THEM BEFORE THEY ARE REPLACED. PLEASE LET ME KNOW IF YOU ARE INTERESTED IN THESE TIRES.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729086August 25, 2000
TIRES:TREAD/BELT
MY MECHANIC SAID AT LEAST TWO OF THE TIRES WERE SHOWING SIGNS OF TREAD SEPARATION. FIRESTONE SAID TO GO TO THEIR DEALER, WHO SAID HE COULDN'T DETEMINE THAT THERE WAS ANY TREAD SEPARATION SIGNS. THE FIRESTONE DEALER ALSO SAID THAT HE'S NEVER SEEN SUCH SIGNS, BECAUSE AS SOON AS THERE'S A PROBLEM, THE TIRES FAIL. FURTHER, THE FIRESTONE DEALER STATED THAT, IF HE WERE THE CUSTOMER, HE WOULD REPLACE THE TIRES. I'VE SINCE REPLACED THE TIRED WITH GOODYEAR WRANGLERS. FIRESTONE HASN'T RESPONDED TO MY REQUEST FOR THEIR CLAIM PROCESS, ONLY NOTING THAT THERE ISN'T A RECALL FOR THE 16" TIRES.( DOT NUMBER: WZCU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868735August 25, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING APPROXIMATELY 45MPH & GIVING VEHICLE GAS, IT WOULD START TO PULL INTO THE RIGHT LANE ONLY. HAVE TAKEN TO DEALER FOR REPAIRS AT LEAST 4 TIMES FOR PROBLEM. IT HAS BEEN REPAIRED ONCE. PROBLEM REAPPEARED AFTER TIRES WERE ROTATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868751August 25, 2000
TIRES:TREAD/BELT
DRIVING 60MPH VEHICLE STARTED TO SHIMMY. CHECKED TIRES AFTER STOPPING NOTICED TREAD HAD SEPARATED, BUT DID NOT COME COMPLETELY OFF. TOOK TO GOODYEAR & HAD 2 FRONT TIRES REPLACED. REAR 2 TIRES OKAY. FIRESTONE WILDERNESS AT P235/75R15 WITH 20,000 MILES. DO NOT HAVE TIRES.*AK DOT VDHL *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868761August 25, 2000
TIRES:TREAD/BELT
WAS DRIVING 25MPH WHEN TIRE BLEW OUT. THIS CAUSED THE TIRE TO PARTIALLY COME OFF THE RIM. VEHICLE WAS CONTROLLABLE. MANAGED TO GET TO GAS STATION & CONTACT ROAD SERVICE. HAD TIRE CHANGED. IT HAD A SLIT IN THE CENTER OF THE TREAD & HAD POPPED. FIRESTONE WILDERNESS P235/75R15 DOT W2HL1PY358 WITH 19,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728887August 24, 2000
TIRES
TRAVELING NORTHBOUND ON I-295. PUNCTURE TO RIGHT REAR TIRE, DRIVER LOST CONTROL, ROLLED THREE TIMES LANDING ON ROOF AGAINST MEDIAN GUARDRAIL. FRONT SEAT PASSENGER EJECTED AND KILLED, SECOND SEAT PASSENGER EJECTED.( DOT NUMBER: W2HLIPY148 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#728908August 24, 2000
TIRES
ON MARCH 6, 2000 I WENT TO THE FIRESTONE TIRE STORE IN DAVIE FL. AFTER I EXPLANED WHAT HAD ECCURRED & SHOWED THEM THE TIRE WITH THE TREAD HALF OFF, THEY REPLIED "WILL THAT BE CASH OR CREDIT?" NOW I KNOW THAT THIS WAS NOT A FLUKE & HAVE BEEN TRING TO GET MY MONEY BACK FROM FIRESTONE SO FAR WITH OUT ANY LUCK.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728931August 24, 2000
TIRES
TIRES REPLACED BECAUSE OF REPORTED TIRE PROBLEMS WITH THIS SIZE AND APPLICATION AND AFTER EXPERT EXAMINATION THEY WERE FOUND TO BE DANGEROUS, SO I HAD THEM REPLACED WITH GOODYEAR TIRES, I HAVE SPOKEN TO FIRESTONE BUT THEY REFUSE TO ACT ON REINBURSEMENT DUE TO THE FACT THAT I REPLACED THE TIRES ONE DAY BEFORE THE RECALL.( DOT NUMBER: TIRE SIZE: 235/75SR15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728943August 24, 2000
TIRES
I AM NOT IN POCESSION OF THIS VEHICLE ANY LONGER...BUT I DID TRADE IT ON A FORD EXPEDITION WITH FIRESTONE WILDERNESS TIRES. THEY ARE IDENTICAL IN SHAPE FORM AND FUNCTION!!!! FURTHERMORE I DID HAVE A TIRE FAILURE WITH THE FIRESTONE WILDERNESS AT TYPE TIRES ON MY 1998 FORD EXPLORER. I RAN OVER A TRACTOR TRAILER MUD FLAP LAYING VERY FLAT IN THE ROAD, AND MY RIGHT REAR FIRESTONE WILDERNESS AT TIRE BLEW OUT FOR NO APPARENT REASON.( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728956August 24, 2000
TIRES
TIRE BLEW OUT, WHEN VEHICLE STOPPED TREAD WAS SEPERATED FROM REST OF TIRE.( DOT NUMBER: UNREADABLE TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728962August 24, 2000
TIRES
NEITHER FORD NOR FIRESTONE HAS COMPLIED WITH THE REPLACEMENT. I HAVE HAD TO PURCHASE NEW TIRES OUT-OF-POCKET TOTALING $460.00.( DOT NUMBER: TIRE SIZE: 235 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728865August 24, 2000
UNKNOWN OR OTHER
CONTINUED PROBLEMS WITH THE ENTIRE VEHICLE. PURCHASED THROUGH OVERSEAS MILITARY SALES WHILE DEPLOYED TO PERSIAN GULF, ACCEPTED DELIVERY IN OREGON. ATTEMPTED RESOLUTION WITH MFGR AND NOTIFIED OF DRB ON THE DAY OF THE BOARD. REQUEST ASSISTANCE IN FILING LEMON LAW WITH OR STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728869August 24, 2000
TIRES
THE RIGHT REAR TIRE STARTED TO COME APART AT 70 MPH ON THE TURNPIKE IN MIAMI. STOPPED THE CAR ON THE SIDE OF THE ROAD AND NOTICED THE TIRE COMING APART. DROVE TO A FIRESTONE DEALER AND REPLACED THE TWO REAR TIRES AND THE NEXT DAY THE TWO FRONT. THE FIRESTONE DEALER SAID THE TIRE SHOULD NOT COME APART LIKE IT DID AND WOULD SEND THE TIRES TO FIRESTONE ON 5/6/00.( DOT NUMBER: VDHLW02110 TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868540August 24, 2000
TIRES
WILDERNESS/AT, TIRE SIZE P23575R15, STANDARD EQUIPMENT ON THIS VEHICLE BLEWOUT WHEN BACKING INTO A CURB. IT WAS A SLIGHT BUMP. DEALER WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868623August 24, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE WAS MAKING A SIREN NOISE. DEALER REPLACED IDLE AIR CONTROL VALVE UNDER WARRANTY. ON 03-AUG-2000 CONSUMER TOOK THE VEHICLE BACK BECAUSE THE PROBLEM REOCCURRED. DEALER STATED IN WRITING THAT IT WAS SOMETHING NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728752August 23, 2000
TIRES:TREAD/BELT
INFLATION PRESSURES CONSISTENTLY MAINTAINED AT 3000 MILE INTERVALS. TREAD SEPARATION FROM WILDERNESS AT TIRES CAUSED BLOWOUTS IN FOUR INCIDENTS. TWO INCIDENTS IN 1999 AND TWO INCIDENTS IN 2000. ALL INCIDENTS OCCURRED AT 40-60 MPH OR SHORTLY AFTER DECELERATING FROM SUCH SPEEDS. REPLACEMENT TIRES PURCHASED FROM FIRESTONE DEALER. DEFECTIVE TIRES REPLACED/DISCARDED BY DEALER SO ACTUAL ID INFO AND "EVIDENCE" IS NO LONGER AVAILABLE FOR DEFECTIVE TIRES. DEALERS AND MANUFACTURER CANNOT KNOW SITE OF MANUFACTURE SINCE DEFECTIVE TIRES HAVE BEEN DISCARDED. MANUFACTURER CANNOT PROVE OR DISPROVE THAT THESE TIRES WERE MANUFACTURED IN SUSPECT PLANT IN ILLINOIS.( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728755August 23, 2000
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION STOP WORKING ON THE HIGHWAY AT 70MPH. FOWARD OR REVERSE GEARS WILL NOT ENGAGE. TO GET OFF THE HIGHWAY I SWITCH TO 4W LOW. THE DEALER SAID THE TRANSMISSION GEAR BROKE AND THE 4W GEAR CHAMBER WERE DAMAGED. DEALER COULD NOT FIND THE PART NEEDED IT WILL NOT BE AVAILABLE UNTIL 2001. DEALER USED A SUBSITUTE PART..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728791August 23, 2000
TIRES:TREAD/BELT
ON MAY 9, 2000, HAD TIRE BLOWOUT WHILE TRAVELLING. TREAD ON RIGHT REAR TIRE SEPARATED FROM THE REST OF TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728843August 23, 2000
TIRES
MY SISTER WAS KILLED WHEN HER FORD EXPLORER ROLLED OVER. SHE HAD A PREVIOUS TIRE FAILURE ABOUT 6 MONTHS BEFORE THE FATAL ACCIDENT.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#728850August 23, 2000
TIRES:TREAD/BELT
THE TIRE SHOWS A CRACK ON THE SIDEWALL COMPLETELY AROUND THE TIRE WHERE THE TREAD MEETS THE TIRE SIDE WALL. THESE TIRES DO NOT HAVE THE SAME DOT NUMBERS AS THE TIRES ADVERTISED AS BEING DEFECTIVE OR THOSE LISTED ON YOUR WEBSITE. THE TIRES ON MY CAR CLEARLY HAVE THIS PROBLEM. A REPAIR SHOP POINTED OUT THIS PROBLEM TO ME. ALL TIRES OF THIS SIZE AND STYLE MUST BE RECALLED AND INSPECTED OR REPLACED.( DOT NUMBER: VNHLIPY477 TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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