Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#731151September 12, 2000
TIRES
THIS CORRECTS THE INFORMATION I SUBMITTED ON 8/16/2000 TO BETTER DESCRIBE THAT TWO FAILURES OCCURRED AND BOTH WERE ON THE RIGHT SIDE OF THE VEHICLE. MY 1998 FORD EXPLORER ([XXX]) CAME EQUIPPED WITH THE WILDERNESSAT TIRES. DURING THE FALL OF 1998, I EXPERIENCED 4 TIRE REPAIRS AND IN THE EARLY PART OF 1999, 2 MORE TIRE REPAIRS AND TWO FAILURES (NOTE: FOUR TRIPS TO ARIZONA, FROM COLORADO, HAD OCCURRED). THE TWO FAILURES OCCURRED LATER DURING TRAVEL IN 1999, ONE ON I-40 OUTSIDE ALBUQUERQUE, NM (ENROUTE TO AZ AT APPROX 62 MPH, A SEPARATION AT THE SIDEWALL/TREAD AREA) AND THE OTHER IN PHOENIX, AZ FOUND AS A LEAKING TIRE BUT IDENTIFIED, UPON BREAKDOWN, AS A NON-REPAIRABLE SIDEWALL/THREAD SEPARATION AT THE THREAD LINE). EACH FAILURE WAS REPLACED WITH FIRESTONE WILDERNESS AT TIRES. HOWEVER, I LOST CONFIDENCE IN THE FIRESTONE TIRES AND ON MAY 6 1999 I REPLACED THE FOUR INSTALLED TIRES WITH MICHELIN LTX (MS) TIRES, RETAINING THE SPARE AS AN ORIGINAL FIRESTONE. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: 235/75R/15 ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731188September 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CODE W2HL IN FEBRUARY 2000 40 DEGREES OUT WE WERE DRIVING OUR EXPLORER AND THE DRIVER'S SIDE REAR TIRE PEELED APART. ABOUT 12 INCHES CAME OFF AND YOU COULD SEE THE THREADS. WE HAD THE TIRE REPLACED AT MERCHANT'S TIRE IN FREDERICKSBURG, VA. NOW I SEE THE RECALL. I BELIEVE THESE ARE BAD TIRES, EVEN THOUGH THE CODE IS NOT THE DECATER PLANT. I HAVE CONTACTED FIRESTONE 6 TIMES, FORD 8 TIMES AND GET THE SAME RESPONSE. THAT THEY ARE SAFE. I REPLACED THE TIRES AT MY OWN EXPENSE WITH MICHELINS. I AM KEEPING THE FIRESTONE TIRES IN HOPE OF A WIDER RECALL. THROUGH THE BEHAVOIRS I HAVE SEEN, FIRESTONE DOES NOT WANT TO EVEN DISCUSS THIS WITH ME. I HAVE THE TIRES SEELED IN PLASTIC IF YOU WANT TO CHECK OVER THEM. ANY HELP WOULD BE APPRECIATED.*AK( DOT NUMBER: WP TIRE SIZE: P23275R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870237September 12, 2000
SUSPENSION:FRONT, TIRES
WHILE DRIVING VEHICLE WILL START VIBRATING. CONSUMER HAD REPLACED TIRES TO CORRECT VIBRATION, BUT STILL THERE WAS VIBRATION. SHOCK ASORBER HAD BEEN REPLACED AND VIBRATION CONTINUED. CONSUMER BELIEVED THAT COULD BE A VEHICLE PROBLEM. *AK THE CONSUMER HAS WENT THROUGH 4 SETS OF TIRES WHICH START CUPPPING AFTER 15000 MILES, THE TIRESARE BALANCED AND ROTATED EVERY 5000 MILES. A NEW SHOCK WAS PUT ON WHICH HELPED VIBRATION SOME BUT NOT COMPLETELY. THE PINION BEARING REAR AXLE WENT OUT AT 36000 MILES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870306September 12, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND NOTICED A SHAKING INSIDE OF VEHICLE. SHE WAS WASHING VEHICLE AND NOTICED THAT ALL FOUR OF TIRES' TREAD WAS BALD. FIRESTONE, WILDERNESS #AT, P23575R15. CONSUMER SAID THAT SHE WOULD CONTACT FIRESTONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870309September 12, 2000
TIRES:SIDEWALL
PE00 020; CONSUMER MADE A PERSONAL CHOICE TO CHANGE FIRESTONE TIRES. ONE OF THE TIRES SHOWED STRESS MARKS AND CRACKING AROUND TIRES SDEIWALLS. FIRESTONE WILDERNESS#AT, P23575R15 #DOT W2HL. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870313September 12, 2000
TIRES:TREAD/BELT
CONSUMER STATED THAT HAD INSPECT THE TIRES AFTER THE RECALL CAME OUT AND FOUND ON THE TIRES CRACKS THAT COULD LEAD TO A TREAD SEPARATION. FIRESTONE WILDERNESS AT P235/75R15 BUT NOT THE SAME MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870324September 12, 2000
TIRES
AFTER REVIEWING THE RECALL INFORMATION ON THE NEWS, CONSUMER TOOK VEHICLE TO DEALER TO BE INSPECTED. A TECHNICIAN POINTED OUT THAT REAR TIRES WERE WEARING OUT.*AK THE FIRESTONE WILDERNESS AT TIRES (P23575R15) ON VEHICLE ARE NOT PART OF THE RECALL. DOT#W2HL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870340September 12, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER TOOK HIS VEHICLE TO DEALERSHIP, AND MECHANIC NOTICED THAT TIRE TREAD WAS SHOWING ON THE TIRES. FIRESTONE, WILDERNESS #AT, P235/75R15 THERE WERE NO INJURIES, #DOT VDHL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870277September 12, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A FORD, EXPLORER, 1998, P235/75R15, DOT W2HL, ALL FOUR TIRES WERE CRACKED, AN CONSUMER COULDN'T SEE THEM WITHOUT LETTING AIR OUT OF TIRES.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870291September 12, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1998 FORD EXPLORER, P25570R16 BOTHE FRONT TIRES ARE RUBBING THE FRAME WHEN MAKING A SLIGHTLY SHARP TURN. FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870252September 12, 2000
TIRES:TREAD/BELT
PE00020, ORIGNIAL TIRE ON 1998, EXPLORER, P235/75R15, DOT MADE IN CANADA,.ON ALL FOUR TIRES THERE WAS A CRACK ON THE END OF THE TREAD WHICH SEEMED THAT TREAD WAS SEPARATING. FIRESTONE WAS NOT WILLING TO HELP BECAUSE IT WAS NOT PART OF THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554435September 11, 2000
TIRES:SIDEWALL
TIRE CRACKED AT THE SIDEWALL, CONSUMER IS CONCERNED DUE TO RECENT RECALL 00T005 (FIRESTONE WILDERNESS HT ON THE EXPLORER AND FIRESTONE ATX ON THE RANGER). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730984September 11, 2000
TIRES:TREAD/BELT
TIRES HAVE RIPS AROUND EVERY TREAD ON ALL WHEELS. *AK( DOT NUMBER: NONE TIRE SIZE: 255/70/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730990September 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER REPLACED BY FORD TECHNITIANS THEN 14 DAYS LATER THE MASTER CYLINDER FAILED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730996September 11, 2000
TIRES
I WAS UNSURE OF WHERE EXACTLY TO SEND THIS LETTER, SO I HOPE THIS IS THE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: 15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#731008September 11, 2000
TIRES
TIRES HAVE WEATHER CRACKS AT 23,877MILES AS STATED AT FIRESTONE DEALER. THE DEALER SAID TO REPLACE THE TIRES AND THEY WOULD PRORATE NEW TIRES.THE TIRES ALSO HAVE A CRACK LINE STARTING ABOUT 1 INCH FROM THE TOP OF THE TIRES RUNNING AROUND THE WHOLE DISTANCE OF ALL FOUR TIRES. THE FIRESTONE DEALER MADE NO MENTION OF THIS FACT. THESE ARE NOT THE SERIAL NUMBERS BEING RECALLED BUT ARE DOING THE SAME THING AS THE RECALLED TIRES. TWO OTHER TIRE DEALERSHIPS RECOMMENDED IMMEDIATE REPLACEMENT AS THEY FELT THE TIRES WERE DEFECTIVE.I FIRMLY BELIEVE THAT THESE TIRES ARE DEFECTIVE AND THAT ALL WILDERNESS AT TIRES SHOULD BE REPLACED. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731019September 11, 2000
TIRES
TREAD WEAR IS EXCELLENT, BUT THERE ARE SMALL CRACKS IN THE RUBBER ON BOTH THE OUTSIDE AND INSIDE EDGES OF ALL FOUR (4) TIRES. IN LIEU OF THE PROBLEM WITH OTHER FIRESTONE TIRES AND THEIR RECALL, MY MECHANIC SUGGESTED THAT I REPORT THIS AS HE BELIEVES THAT THIS CONDITION COULD LEAD TO TREAD SEPARATION AS WITH THE 15 INCH TIRES THAT HAVE BEEN RECALLED. THANK YOU FOR ANY ASSISTANCE THAT YOU CAN GIVE IN THIS MATTER. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731089September 11, 2000
TIRES
FIRESTONE WRITTEN 11 SEPT 2000 ALL TIRE WERE AFFECTED BY RECALL. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870154September 11, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 30 MPH RIGHT REAR TIRE HAD A BLOWOUT. TIRE HAD A HOLE ON THE OUTSIDE WALL. FIRESTONE, WILDERNESS AT, P235/75R15. *AK THE TIRES WERE NOT DAMAGED AND WERE NOT DEFLATED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870167September 11, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS CHECKING TIRES AND NOTICED THAT THERE WAS A DEFECT IN ALL FOUR TIRES. THERE WERE STRESS MARKS AND CRACKS GOING ALL AROUND THE TIRES. TIRES WERE FIRESTONE WILDERNESS #AT P23575R15 #DOT WTHLIPY407. THERE WERE NO INJURIES. HE REPLACE THEM WITH GOODYEAR TIRES.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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