Ford Explorer Complaints (1992)

633 consumer complaints on file.

#886791April 25, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
BRACKETS THAT ARE WELDED TO LIFTGATE HAVE FRACTURED. VEHICLE HAS BEEN REPAIRED UNDER RECALL CAMPAIGN # 95 V 164 001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886090April 17, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
BRACKETS THAT ARE WELDED TO LIFTGATE HAVE FRACTURED. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744107April 16, 2001
STEERING:GEAR BOX:SHAFT SECTOR
ON THE EVENING OF MARCH 29, 2001, I WAS INVOLVED IN AN AUTO COLLISION ON ICY STREETS. DURING THIS COLLISION, MY SEAT BACK FAILED, ENDING UP NEARLY FLUSH WITH THE FLOOR DIRECTLY BEHIND THE DRIVER'S SEAT. I ENDED UP IN THE BACK SEAT, STILL STRAPPED INTO M
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#743858April 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BELIEVE THAT A VERY SERIOUS DESIGN FLAW EXIST IN THE BRAKE SYSTEM ON THE FORD EXPLORER. THE LIGHT ON MY ABS BRAKES WOULD COME ON ONCE IN A WHILE THEN GO OUT. I THINK THAT MOST PEOPLE WOULD NOT EVEN NOTICE. IT HAPPENED TO ME TWICE THAT I AM AWARE OF, THE FIRST TIME I WAS BRAKING MODERATELY HARD FOR A RED LIGHT MY VEHICLE IMMEDIATELY SPUN HARD TO THE LEFT I WAS ABLE TO CORRECT IT AND REGAIN CONTROL I WAS DRIVING AT 40 MPH. THE SECOND TIME IT OCCURRED I WAS DRIVING AT 50 MPH UNDER THE EXACT SAME CONDITIONS BUT THIS TIME I SPUN OUT AND HIT A CURB DAMAGING MY LEFT REAR RIM AND BREAKING THE SUPPORT CABLE FOR MY SPARE TIRE. THIS TIME I TRACED THE PROBLEM TO THE SWITCH ON THE BRAKE FLUID RESERVOIR. ON A VEHICLE THAT SPINS OUT SO EASY I DONT THINK THAT IT IS A GOOD IDEA TO DISABLE THE ABS BRAKES WITH A LOW FLUID SENSOR. I HAD PLENTY OF FLUID IN MY RESERVOIR THE SWITCH JUST FAILED, IF THE FAULTY SWITCH HAD BEEN SET UP TO JUST INDICATE LOW FLUID THE DANGEROUS CONDITIONS THAT HAPPENED WOULD NOT OCCURRE. THIS IS A COPY OF THE LETTER I SENT TO FORD. I THINK THAT A LOT OF THE ROLL OVER ACCIDENTS ARE CAUSED BY THIS PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743717April 8, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON 21 JANUARY 2001, WHILE IDLING, A FIRE STARTED IN THE ENGINE COMPARTMENT, CAUSING CABON MONOXIDE TO ENTER THE PASSENGER COMPARTMENT, KILLING MY SON. THE FIRE THEN ENTERED AND SLIGHTLY BURNED HIS BODY BEFORE THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VIRGINIA STATE POLICE AND FORD MOTOR CO. SUPPOSEDLY INVESTIGATED BUT I HAVE NOT RECEIVED A REPORT FROM EITHER AGENCY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#743593April 5, 2001
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: HYUUF6A186 TIRESIZE: P225/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883889March 22, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
RECALL 97 V 235 001/SUNROOF LABEL: SUNROOF CAME OFF WHILE DRIVING AT HIGHWAY SPEED OF 60 MPH. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL. *AK THE CONSUMER STATED THAT REPLACING THE SUN ROOF COSTS $2500- 3000, AND THIS FAILURE SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883512March 20, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE WAS PARKED, AND IN MIDDLE OF NIGHT CAUGHT ON FIRE, VEHICLE WAS TOTALLED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#742534March 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
ENGINE BACKFIRE CAUSES SUDDEN LOSS OF BRAKES. SEVEN VACUUM HOSES TIE INTO THE ONE PIPE AND THEN INTO THE INTAKE MANIFOLD. ONLY THE BRAKE VACUUM ASSIST HAS A CLAMP ON THE HOSE. WHEN THE ENGINE BACKFIRES INTO THE INTAKE MANIFOLD, IT BLEW OFF THREE OF THESE HOSES RESULTING IN INADEQUATE VACUUM FOR THE POWER ASSIST BRAKES. THE ENGINE FUNS VERY ROUGH BUT MAYBE IT WILL SMOOTH OUT WHEN DRIVEN A LITTLE. SO, YOU DRIVE AND SUDDENLY FIND NO BRAKES. IF YOU ARE LUCKY, YOU HAVE TIME AND ROOM ENOUGH TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560289March 11, 2001
TIRES:TREAD/BELT
THE CONSUMER REPLACED ALL FOUR TIRES TWO MONTHS PRIOR TO RECALL NOTICE BECAUSE THEY WERE SHOWING SIGNS OF SEVERE TREAD SEPARATION, THE CONSUMER REQUESTED REIMBURSEMENT BUT THE MANUFACTURER DENIED THE CLAIM BECAUSE THE REPLACE TIRES WERE PURCHASED PRIOR TO JAN 1, 2000 (FIRESTONE ATX P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741970March 5, 2001
TIRES
ABOUT 2 WEEKS AGO NOTICED VEHICLE WAS HANDLING ROUGH AND THE SOURCE SEEMED TO BE THE FRONT WHEELS. CONTINUED TO DRIVE VEHICLE UNTIL TODAY (3/5/01) WHEN I TOOK IT IN FOR ROUTINE MAINTENANCE AND MENTIONED ROUGH HANDLING PROBLEM. MECHANIC (RAY'S CHEVRON PALMDALE, CA) TOLD ME THE RIGHT FRONT TIRE HAD A BUBBLE AND WAS COMING APART. I WAS UNAWARE UNTIL TODAY THAT COOPER TIRES ARE HAVING PROBLEMS SIMILAR TO FIRESTONE. I THANK GOD THAT THE TIRE DIDN'T FAIL WHILE I WAS DRIVING MY FAMILY AT FREEWAY SPEEDS.*AK (TIRESIZE: P23575RX15)( DOT NUMBER: TIRE SIZE: P23575RX15 )( DOT NUMBER: TIRE SIZE: P23575RX15 )( DOT NUMBER: TIRE SIZE: P23575RX15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881046February 21, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE LEAK. REPAIRS WERE DONE BY CONSUME. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A RECALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741090February 18, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SHORTLY AFTER STARTING THE CAR, BLUE SMOKE WITH A SMELL OF BURNED WIRING POURED THROUGH INTERIOR DASH VENTS. IT WAS A FRIGHTENING EXPERIENCE; WE WERE IN A POOR PLACE TO PULL OVER AND EXIT THE CAR; ALL I COULD DO WAS LOWER THE WINDOWS AND CONTINUE DRIVING ABOUT 15-30 SECONDS IN REDUCED VISIBILITY (AND BREATHABILITY) UNTIL WE COULD PULL OVER AND GET OUT. IT OCCURS TO ME THAT A HEATER FIRE SHOULD NOT BE AN EXPECTED OCCURRENCE IN A WELL-CARED-FOR VEHICLE WITH UNDER 30,000 MILES ON IT. I NOTICE THERE HAVE BEEN OTHER FORD EXPLORER HEATER FIRES. I THINK FORD SHOULD AT LEAST REIMBURSE ME FOR THE $401.55 THAT I SPENT ON REPAIRS. CAN YOU ADVISE ME WHAT TO DO?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#740907February 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SUSPENSION:FRONT
IT IS OBVIOUS THAT WHEN FRONT SUSPENSION COMPRESSES STEERING LINKAGE OR TIE ROD HITS THE RUBBER BRAKE LINE. BRAKES FAILED WHILE DRIVING! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880170February 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STOPPED OPERATING WHILE DRIVING AT HIGHWAY SPEED OF 75 MPH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559403February 5, 2001
TIRES:TREAD/BELT
CONSUMER REPLACED ALL 5 FAULTY FIRESTONE ATX TIRES DUE TO TREAD SEPARATION PRIOR TO RECALL 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740356February 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION:FRONT
FROM THE BEGINNING THE EXPLORER HAS HAD ENGINE VIBRATION,OIL LEAKAGE PROBLEMS,AT 98 MILES, OF BUYING THE EXPLORER FROM THE DEALER FROM BRAND NEW. AS TO DATE THE EXPLORER HAS NOT BEEN FIXED, AND WHEN I HAVE TAKEN THE EXPLORER IN TO BE FIXED,THEY ASK ME TO TAKE IT HOME FOR THEY DONE WANT TO FIX IT.I HAVE REPORTED IT TO THE ATTERNEY GENERALS OFFICE,AND FORD WROTE THEM A LETTER AND SAID THERE WASN'T ANYTHING WRONG,BUT THEY LYIED???? THE ENGINE HAS BEEN FIXED 22 TIMES FOR OIL LEAKS,TRANSMITTION 3 TIMES,VIBRATION 12 TIMES OR MORE,3 TIMES FOR THE ENGINE MISSING,3 TIMES FOR THE ENGINE BEENING NOISEY,AND ONE DEALER WORKED ON IT HAS SAID IT CAN'T BE FIXED, THAT FORD SHOULD REPLACE IT, BUT THIS WAS DENIED BY FORD AS THE DEALER HAD MADE THE REQUEST. AFTER ALL OF THIS ?? THIS DOESN'T SEAM FAIR??? FOR WE STILL HAVE THE EXPLORER WITH ALL THE SAME PROBLEMS,OIL LEAKS ,VIBRATIONS,TRANSMITTION NOT RIGHT,GAS IN THE OIL,AND STILL MISSES. CAN ANYTHING BE DONE BY YOU??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559253January 30, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKAGE, CAUSE BELIEVED TO BE A POORLY DESIGNED TANK MOUNTING, WHICH ALLOWED MUD AND SNOW TO ACCUMULATE ON THE TOP OF TANK, TANK ROTTED FROM THE OUTSIDE, FUEL TANK, FUEL PUMP SENDING UNIT AND RETAINING RING REPLACED, NOW FUEL GAUGE NOT AS ACCURATE. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739344January 14, 2001
TIRES:TREAD/BELT
UPON DRIVING ON THE INTERSTATE, ON A HOT DAY, FOR SEVERAL HOURS AT HIGHWAY SPEEDS TREAD SEPARATED WITH A LOUD BANG. IT WAS POSSIBLE TO SAFELY PULL THE VEHICLE TO THE SHOULDER AND CHANGE THE TIRE. WHEN I DELIVERED THE VEHICLE TO A FIRESTONE DEALER HE INDICATED HE COULD GIVE ME A GOOD PRICE TO REPLACE IT. HE MADE NO MENTION THAT IT LOOKED LIKE A MANUFACTURING DEFECT. UPON CONTACTING FIRESTONE THEY INDICATED THAT IT WAS THE TIRE DEALER'S RESPONSIBILITY TO REPORT IT AS A DEFECT. I HAVE SINCE HAD ALL MY OTHER TIRES REPLACED WITH MICHELINS (2 AT MY OWN EXPENSE - PRE RECALL AND 3 UNDER THE RECALL). (TIRESIZE: 235/75R15)( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558898January 10, 2001
TIRES:TREAD/BELT
CONSUMER REQUESTED REIMBURSEMENT FOR FAULTY FIRESTONE TIRES BUT HAS NOT RECEIVED REIMBURSEMT YET AND IT HAS BEEN PASSED THE 6-8 WEEK PERIOD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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