Ford Explorer Complaints (2002)
3,572 consumer complaints on file.
- #10286550October 6, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIP WHEN ACCELERATING MOSTLY WHEN POWER IS NEEDED(PASSING ANOTHER VEHICLE)FORCED TO BRAKE HARSHLY TWO TIMES WHILE PASSING ANOTHER VEHICLE. ON OCCASION,TRUCK FEELS LIKE IN NEUTRAL AFTER STOPPING AT A LIGHT FOR ABOUT 4-5 SECONDS. ON OCCASION TRUCK STALLS WHEN PUTTING INTO DRIVE. TRANSMISSION HAS A LEAK BUT ALWAYS CHECKED LEVEL AND TOP UP IF NEEDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10286557October 6, 2009SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 FORD EXPLORER . WHILE CHANGING THE BRAKE PADS, HE NOTICED THAT THE REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS TAKEN TO A FORD DEALER, AND THE AXLES BEARINGS,THE RACK AND PINION, AND THE REAR COIL SPRINGS WERE REPLACED AT AN EXPENSE OF $2140.56. THE FAILURE MILEAGE WAS 87000. THE CURRENT MILEAGE WAS 90000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286564October 6, 2009STEERING:COLUMN, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN HE ATTEMPTED TO TURN THE IGNITION SWITCH, THE STEERING COLUMN FRACTURED. SECONDLY, THE REAR LIFT-GATES PANEL SPLIT IN HALF. THIRDLY, THE TRANSMISSION INTERMITTENTLY SLIPPED OUT OF GEAR. NONE OF THE FAILURES HAVE BEEN REMEDIED. HE PREVIOUSLY FILED A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286193October 3, 2009SUSPENSION:REAR, ENGINE AND ENGINE COOLING
2002 EXPLORER FIRST REAR END WENT AND WAS REPLACE ONLY TO FIND ITS GONE AGAIN AFTER 20,000 MILES, THEN 4.6 V8 ENGINE HAS A KNOCK IN IT, FORD IS AWARE OF IT BUT WONT REPLACE OR FIX IT, NOW BOTH REAR SPRINGS ARE BROKE WHICH FORD ALSO KNOWS AND WONT REPLACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286131October 2, 2009SUSPENSION:REAR
2002 FORD EXPLORER XLT. THIS SUV HAS A THIRD SEAT, THAT'S SELDOM USED. HAS A TOWING PACKAGE THAT'S BEEN RARELY USED. REAR COIL SPRINGS THAT TELL ME NONE OF THESE EXTRA OPTIONS CAN BE USED. WITHOUT ENDANGERING EVERYBODY IN THE CAR, AS WELL AS EVERYBODY ON THE ROAD. THIS CAR WAS DRIVEN DAILY, TO AND FROM WORK, AND SELDOM USED ON THE WEEKENDS. PARKED ON PAVEMENT, NOT GRAVEL, OR GRASS, AND NEVER OFF ROAD. WHY ARE THEY BREAKING? DOES THE GENERAL PUBLIC HAVE TO BE WARNED TO AVOID DRIVING PAST ONE OF THESE SUV'S BECAUSE THEY MAY RANDOMLY VEER OFF THE ROAD WITH A TIRE BLOWOUT? THIS IS TYPICAL OF FORD TO SEND OUT RECALLS ON THE HATCH, BUT NOT THE MUCH MORE SERIOUS (LIFE SAFETY) PROBLEM WITH IT'S REAR COIL SPRINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285723September 29, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER. REAR END HUMS AND VIBRATES. THE TRANSMISSION WAS SHIFTING HARD FROM 2ND TO 3RD AND MADE A JERKING MOTION AROUND 40-45 MPH. THE TRANSMISSION NOW HAS THE OVER DRIVE LIGHT FLASHING AND IS STUCK IN GEAR. IT WILL NOT SHIFT. LOOKING ONLINE FOR A REMEDY, I HAVE NOTICED THAT THIS IS A MAJOR PROBLEM AMONG THOUSANDS OF EXPLORER OWNERS. JUST TRY IT OUT YOURSELVES, GOOGLE 2002 FORD EXPLORER... VERY 1ST HIT IS PAGE AFTER PAGE OF HOW TERRIBLE THIS VEHICLE AND ITS TRANSMISSION IS. NOW I AM MAKING PAYMENTS ON A VEHICLE THAT IS SITTING IN MY DRIVEWAY AND IS INOPERABLE DUE TO FORDS LACK OF CONCERN ABOUT ITS PRODUCT. THEY WERE QUICK TO SELL THIS VEHICLE! QUICK TO TAKE A MULTI MILLION DOLLAR BAIL OUT! TAKE SOME OF THE BAIL OUT MONEY AND FIX THEIR PRODUCT!!!!!!!!!!!!!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285338September 26, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER WITH 82K MILES OVERDRIVE LIGHT FLASHING. TRUCK TAKEN IN FOR SERVICE AND TRANSMISSION NEEDS TO BE REBUILT. ONLINE RESEARCH SHOWS NUMEROUS OTHER PARTIES WITH SAME ISSUE. FORD MOTOR HAS BEEN NOTIFIED AND FAILS TO RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285170September 24, 2009AIR BAGS:FRONTAL
AIR BAG DEPLOYED WHILE VEHICLE WAS PARKED, NO IMPACT. KEY WAS TURNED ON TO LISTEN TO RADIO WHILE DRIVER WAS CLEANING THE CARGO AREA. VEHICLE HAD BEEN IN TO LOCAL FORD DEALERSHIP TWICE BEFORE WITH AIR BAG LIGHT AND STEERING COLUMN SPRING TO BE REPLACED. VEHICLE IS NO LONGER UNDER WARRANTY, FORD IS NOT WANTING TO PAY FOR REPAIRS EVEN THOUGH' IT WAS UNDER WARRANTY WHEN THE FIRST AIR BAG LIGHT ISSUE CAME ABOUT. WE ARE NOW WITHOUT THE VEHICLE FOR 4 MONTHS, IT IS NOT REPAIRED AND FORD WANTS TO REPLACE ALL THE AIR BAG COMPONENTS BECAUSE THEY DO NOT KNOW WHAT HAPPENED OR CAUSED THE AIR BAG TO DEPLOY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284693September 21, 2009AIR BAGS:FRONTAL
2002 FORD EXPLORER XLS WAS INVOLVED IN A FRONT END ACCIDENT AT ABOUT 80MPH AND THE AIRBAGS DID NOT DEPLOY. AS A RESULT THE FRONT SEAT PASSENGER HIT HER HEAD AGAINST THE DASH BROKE HER JAW AND RUPTURED THREE VESSELS IN HER BRAIN WHICH LEAD TO HER HAVING A STROKE AND LOST USE OF THE RIGHT SIDE OF HER BODY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10284681September 20, 2009SUSPENSION, WHEELS
I HAVE HAD TROUBLES WITH THE WHEEL ENDS ON MY FORD SINCE I BOUGHT IT IN 2005. I DIDN'T REALIZE THE PROBLEMS THAT I AM HAVING ARE COMMON IN THIS VEHICLE. I STARTED NOTICING MORE BRAKE DUST ON SOME OF THE WHEELS THAN OTHERS. THEN ON MY REAR/PASSENGERS TIRE I HEAR A SQUEAKING, GRINDING NOISE WITH A LITTLE WABBLE IN THE WHEEL. TAKE IT BACK TO THE DEALER -SAID THEY GRINDED SOMETHING DOWN. DIDN'T HEAR THE NOISE ANYMORE. MY ABS LIGHT KICKS ON WON'T GO OFF HAS SOMETHING TO DO WITH DEFECT IN WHEEL END ASSEMBLY APPARENTLY. PAID $150 TO GET IT OFF COMES RIGHT BACK ON WEEKS LATER!! MY ENTIRE WHEEL END ALMOST FALLS OFF WHILE ON THE HWY. PULL OVER ALL 4 STUDS HAD COME COMPLETELY OFF OF THE WHEEL EXCEPT 1, THE WHEEL WAS LITERALLY HANGIN. HAD TO HAVE ALL STUDS REPLACED. HAVE HAD TO HAVE WHEEL STUDS REPLACED FREQUENTLY AT SOME POINT ON ALL FOUR TIRES. PAID TO HAVE REAR PASSENGER WHEEL BEARINGS REPLACED FINALLY $300+. FRONT, DRIVERS WHEEL BEARINGS WENT OUT WHILE DRIVING 70-80 MPH ON HWY, LOSS CONTROL, BARELY MADE IT OFF HWY IN THE MIDDLE OF NOWHERE! 1-2MONTHS LATER FRONT PASSENGERS WHEEL BEARINGS GO BAD HAVE TO BE REPLACED-$300+ EACH TIME. HAD FRONT BRAKES & ROTORS REPLACED MARCH '07, REAR BRAKES & ROTORS JAN '08. THIS MONTH SEPT '09 HAD TO HAVE REAR BRAKES & ROTORS REPLACED. COULD ONLY AFFORD TO HAVE BRAKE PADS REPLACED. ONLY PUT 30,000MILES ON IT SINCE HAD B/R CHANGED IN '08. WHY AM I HAVING TO HAVE THEM BOTH CHANGED A YEAR LATER. SOMETHING IN THE WHEEL END ASSEMBLY IS CAUSING INCREASED WEAR & TEAR ON REAR BRAKES, ROTORS AND EVERYTHING ELSE! NOW MY BRAKE PADS ARE BURNING INSANELY CRAZY, ALOT OF SMOKE COMES FROM THE WHEEL. NEW BRAKE PADS SHOULDN'T BURN THAT FAST EVEN WITH SOMEWHAT BAD ROTORS. (THAT SHOUDN'T BE BAD), HAVE TO GO BACK TO THE SHOP THIS WEEK. ALL ARE COMMON ISSUES APPARENTLY. PLEASE REVIEW LINK W/COMPLAINTS ON THIS '02 MODEL. & THEY TELL ME MY BALL JOINTS ARE GOING OUT! THANK YOU. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/WHEELS_HUBS/WHEEL_BEARING_FAILURE.SHTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284462September 17, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER WITH AN AUTOMATIC TRANSMISSION THAT IS GOING BAD. ON MY WAY BACK FROM A VACATION TRAVELING SOUTH ON INTERSTATE 5, I NOTICE THAT I'D BURN A HALF A TANK ON GAS FROM LA TO SAN DIEGO (75MILES). I DIDN'T KNOW THERE WAS A PROBLEM UNTIL MY OVERDRIVE LIGHT ON THE DASH STARTED BLINKING & THE SERVICE ENGINE SOON LIGHT SOON FOLLOWED. THE RPM AND SPEED DOES NOT MATCH UP AND THERE IS ALWAYS A JERK WHEN THE CAR SHIFTS GEARS. THIS ALL HAPPENED WITH ABSOLUTELY NO WARNING. I FEEL THE CAR IS DANGEROUS TO DRIVE AND AM NOT SURE WHAT I AM GOING TO DO....EXCEPT I KNOW I CANNOT DRIVE IT ANYMORE. I HAVE A WIFE AND TWO YOUNG CHILDREN THAT ARE IN THIS TRUCK ALL THE TIME. NOW IT'S GOING TO COST ME OVER $3,000 TO REPAIR, WHICH IS ALMOST WHAT THE CAR IS WORTH AT THIS POINT. THE SAD PART ABOUT ALL THIS IS FORD KNOWS THAT THIS PROBLEM EXSIST AND IS WILLING TO LET ITS CUSTOMERS TAKE THE RISK OF INJURY IF THE TRANSMISSION GIVES OUT ON A BUSY INTERSTATE. LORD KNOWS WHAT'LL HAPPEN IF SOMEONE DIES IN THAT ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284149September 16, 2009SUSPENSION:REAR
I OWN A 2002 FORD EXPLORER. WHILE HAVING MY TIRES ROTATED THE MECHANIC TOLD ME THAT MY REAR DRIVERS SIDE COIL SPRING WAS BROKEN. I AM WAITING FOR THE DEALER TO ORDER NEW SPRINGS AS IT APPEARS BOTH NEED TO BE CHANGED. I WAS MADE AWARE OF THIS ON 9-9-09. SO I DON'T KNOW WHEN IT BROKE. I DID NOT HEAR ANY NOISE OR NOTICE ANY DIFFERENCE IN HANDLING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284153September 16, 2009WHEELS
I HEARD A HUMMING SOUND COMING FROM THE FRONT TIRES ABOUT A YEAR AGO. I THOUGHT IT WAS THE TIRES HUMMING BECAUSE I HAD A BRAKE JOB AND TIRES ROTATED AND I NOTICED THE HUMMING SOME TIME AFTER THAT. NOW I FIND OUT IT WASN'T TIRES BUT THE WHEEL HUB BEARINGS WENT BAD IN THE FRONT. IT IS AT THE DEALER NOW BEING REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10284185September 16, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER XLS 4.0L V-6 AUTOMATIC TRANSMISSION. AT ABOUT 90,000 MILES, VEHICLE STARTED TO SLIP WHILE CHANGING GEARS. PROBLEM WORSENED AND NOW SHUTTERS DURING UP SHIFTING. VEHICLE ALSO JUMPS FROM DRIVE TO NEUTRAL UNDER HARD BRAKING. VEHICLE ALSO HESITATES DURING SHIFTING. TRANSMISSION WILL ONLY SHIFT AFTER RELEASING THE ACCELERATOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283681September 11, 2009SUSPENSION, STEERING
HAVE A 2002 FORD EXPLORER HAVE HAD SEVERAL PROBLEMS, BUT WHILE I WAS OUT DRIVING TODAY MY CAR BEGAN TO POP AS I TURNED THE WHEEL. I HAVE GOTTEN MY TIE RODS REPLACED AND THERE SEEMS TO CONTINUE TO BE A PROBLEM WITH MY VEHICLE. MY HUSBAND DROVE THE CAR HOME FOR ME SLOWLY BUT WILL NOT DRIVE FOR FEAR THAT THE WHEEL MAY POP OFF. CONTACTED FORD AND AM WAITING ON A RESPONSE, THIS PROBLEM HAS BEEN NOTED ON THE INTERNET BY SEVERAL OWNERS OF THIS MODEL AND YEAR. THIS IS A SUSPENSION PROBLEM AND I WOULD LIKE THIS FURTHER INVESTIGATED SO THAT NOONE IS RIDING DOWN THE HIGHWAY WITH THEIR CHILDREN IN VEHICLE AND THE WHEEL POP OFF. I WAS VERY LUCKY THAT MY CHILD WAS NOT IN THE TRUCK WITH ME AT THE TIME THIS INCIDENT HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283475September 9, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER, O/D LIGHT ON, TRANSMISSION SLIPPING, ENGINE LIGHT ON. CAR HAS 67,000, ONLY DRIVEN TO WORK. ONE OWNER, BROUGHT NEW FORD FROM DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282826September 4, 2009POWER TRAIN
FORD EXPLORER REAR END DIFFERENTIAL CONSTANTLY NEEDS REPLACING. FORD DEALER CHARGER ME $1800 AND USED SALVAGE PARTS EVENTHOUGH I TOLD THEM NOT TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282530September 1, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER AND I HAVE HAD THE TRANSMISSION REPLACED. WHEN IT WAS REPLACED BY THE FORD DEALERSHIP I HAD TO TAKE IT BACK THE VERY NEXT MORNING DUE TO IT LEAKING. WHEN I GOT IT BACK I WAS NEVER SATISFIED SO I EVENTUALLY TOOK IT TO ANOTHER DEALERSHIP WHERE THEY TOLD ME THEY REBUILD THE TRANSMISSION. NOW MY O/D LIGHT IS BLINKING LIKE SO MANY OTHER OWNERS BUT I HAVEN'T GOTTEN ANYWHERE WITH FORD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282282August 30, 2009ELECTRICAL SYSTEM
MY WIFE AND I OWNED A 2002 FORD EXPLORER XLT WITH 4WD. AND A 4.0L ENGINE. ON THE NIGHT OF 1-15-2009 ,I PICKED MY WIFE UP FROM WORK AT 11:35PM WE WENT TO THE GROCERY STORE AND AFTERWARDS PROCEEDED TO OUR HOME , THIS WHOLE TRIP TOOK A TOTAL OF TWENTY TO TWENTY FIVE MINUTES AND A DISTANCE OF ABOUT ONE MILE OF DRIVING ROUND TRIP TO MY WIFE'S WORK THE GROCERY STORE AND THEN TO OUR HOUSE.WE ARRIVED HOME ,PARKED THE VEHICLE BEHIND OUR RESIDENCE AND PREPARED TO GO TO BED . AROUND 2:00AM I GOT UP FROM MY SLEEP TO GET A GLASS OF WATER IN OUR KITCHEN, WHICH FACES THE AREA THAT WE PARK IN , AS I WAS FILLING MY GLASS I NOTICED AN ORANGISH RED GLOW IN THE BACK YARD , UPON LOOKING OUT THE WINDOW , I SAW THAT THE FRONT END OF OUR VEHICLE WAS ON FIRE . MY WIFE CAME DOWN FROM OUR BEDROOM CRYING AS I CALLED THE FIRE DEPARTMENT . I WENT OUT WITH A FIRE EXTINGUISHER TO SEE IF I COULD PUT THE FIRE OUT MYSELF BUT THE FRONT END OF THE VEHICLE WAS BURNING TOO MUCH FOR ME TO BE ABLE TO DO ANYTHING .THE FIRE DEPARTMENT PUT THE FIRE OUT AND MY VEHICLE WAS TOWED . THERE WAS HARDLY ANYTHING LEFT OF THE FRONT END, JUST THE FRAME,MOTOR,RIMS AND SOME OTHER PARTS . THE INSURANCE COMPANY HAD A FIRE INVESTIGATOR OF THEIRS DO AN INSPECTION OF MY VEHICLE AND THEY DETERMINED THAT THE FIRE HAD STARTED ON THE DRIVERS SIDE OF THE VEHICLE AROUND THE MASTER CYLINDER , PROBABLY AS A RESULT OF THE CRUISE CONTROL SWITCH LOCATED ON IT . DO TO THE EXTENT OF THE DAMAGE FROM THE FIRE AND THE FACT THAT THEY WERE UNABLE TO LOCATE THE SWITCH BECAUSE THE MASTER CYLINDER HAD MELTED , THEY WERE UNABLE TO PROCEED ANY FURTHER IN CONTACTING FORD . THE VEHICLE WAS A TOTAL LOSS , UNREPAIRABLE ! ABOUT 1 - 2 MONTHS BEFORE THE FIRE, I HAD CHECKED WITH DEALERS AND ONLINE MYSELF AND WAS TOLD THERE WAS NO RECALL ON MY VEHICLE FOR THIS TYPE OF PROBLEM ,THE SAD PART ABOUT THIS WHOLE MESS IS WE ONLY HAD ABOUT SIX MORE MONTHS AND THE VEHICLE WAS PAID FOR , NOW WE HAVE TO START ALL OVER AGAIN . *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10282284August 30, 2009ELECTRICAL SYSTEM
MY WIFE AND I OWNED A 2002 FORD EXPLORER XLT WITH 4WD. AND A 4.0L ENGINE. ON THE NIGHT OF 1-15-2009 ,I PICKED MY WIFE UP FROM WORK AT 11:35PM WE WENT TO THE GROCERY STORE AND AFTERWARDS PROCEEDED TO OUR HOME , THIS WHOLE TRIP TOOK A TOTAL OF TWENTY TO TWENTY FIVE MINUTES AND A DISTANCE OF ABOUT ONE MILE OF DRIVING ROUND TRIP TO MY WIFE'S WORK THE GROCERY STORE AND THEN TO OUR HOUSE.WE ARRIVED HOME ,PARKED THE VEHICLE BEHIND OUR RESIDENCE AND PREPARED TO GO TO BED . AROUND 2:00AM I GOT UP FROM MY SLEEP TO GET A GLASS OF WATER IN OUR KITCHEN, WHICH FACES THE AREA THAT WE PARK IN , AS I WAS FILLING MY GLASS I NOTICED AN ORANGISH RED GLOW IN THE BACK YARD , UPON LOOKING OUT THE WINDOW , I SAW THAT THE FRONT END OF OUR VEHICLE WAS ON FIRE . MY WIFE CAME DOWN FROM OUR BEDROOM CRYING AS I CALLED THE FIRE DEPARTMENT . I WENT OUT WITH A FIRE EXTINGUISHER TO SEE IF I COULD PUT THE FIRE OUT MYSELF BUT THE FRONT END OF THE VEHICLE WAS BURNING TOO MUCH FOR ME TO BE ABLE TO DO ANYTHING .THE FIRE DEPARTMENT PUT THE FIRE OUT AND MY VEHICLE WAS TOWED . THERE WAS HARDLY ANYTHING LEFT OF THE FRONT END, JUST THE FRAME,MOTOR,RIMS AND SOME OTHER PARTS . THE INSURANCE COMPANY HAD A FIRE INVESTIGATOR OF THEIRS DO AN INSPECTION OF MY VEHICLE AND THEY DETERMINED THAT THE FIRE HAD STARTED ON THE DRIVERS SIDE OF THE VEHICLE AROUND THE MASTER CYLINDER , PROBABLY AS A RESULT OF THE CRUISE CONTROL SWITCH LOCATED ON IT . DO TO THE EXTENT OF THE DAMAGE FROM THE FIRE AND THE FACT THAT THEY WERE UNABLE TO LOCATE THE SWITCH BECAUSE THE MASTER CYLINDER HAD MELTED , THEY WERE UNABLE TO PROCEED ANY FURTHER IN CONTACTING FORD . THE VEHICLE WAS A TOTAL LOSS , UNREPAIRABLE ! ABOUT 1 - 2 MONTHS BEFORE THE FIRE, I HAD CHECKED WITH DEALERS AND ONLINE MYSELF AND WAS TOLD THERE WAS NO RECALL ON MY VEHICLE FOR THIS TYPE OF PROBLEM ,THE SAD PART ABOUT THIS WHOLE MESS IS WE ONLY HAD ABOUT SIX MORE MONTHS AND THE VEHICLE WAS PAID FOR , NOW WE HAVE TO START ALL OVER AGAIN . *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0