Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#780573September 30, 1998
VEHICLE SPEED CONTROL
TURNED INTO DRIVEWAY BRAKES FAILED, VEHICLE ACCELERATED AND CRASHED INTO GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541778September 29, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE FAILURE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#828098September 22, 1998
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
OIL IS LEAKING FROM THE FRONT AXLE SEAL UNTO THE POWER STEERING BELT, CAUSING IT TO SLIP RESULTING IN LOSS OF POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828077September 21, 1998
TIRES:TREAD/BELT
WHILE DRIVING AT 55 MPH NOTICED LOUD NOISE COMING FROM THE REAR OF THE VEHICLE, THE TIRE EXPLODED AND LEFT THE NOTHING, BUT TREAD ON THE RIMS. CONSUMER LOST SOME CONTROL OF THE VEHICLE, BUT WAS ABLETO BRING THE VEHICLE TO A COMPLETE STOP AFTER APPLYING THE BRAKES AND PUTTING THE VEHICLE INTO NEUTRAL. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541482September 15, 1998
POWER TRAIN:AXLE HUBS
4-WHEEL DRIVE LOCKING HUBS FAILED, CAUSING FRONT END NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540799September 12, 1998
STRUCTURE:BODY:DOOR
INSIDE REAR DOOR HANDLE IS INOPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540737September 2, 1998
WHEELS, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
THE RIGHT FRONT WHEEL ASSEMBLY DISCONNECTED FROM AXLE AND SEPARATED FROM VEHICLE, CAUSING LOSS OF CONTROL.THE VEHICLE LEFT THE ROAD DURIN AN EVASIVE MANEUVER TO AVOID A COLLISION WITH ANOTHER VEHICLE AT WHICH TIME THE ASSEMBLY FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540426August 30, 1998
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT DIFFERENTIAL LEAKS OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827182August 25, 1998
VISIBILITY:GLASS, SIDE/REAR
WHILE PULLING VEHICLE INTO DRIVEWAY REAR WINDOW EXPLODED FOR NO REASON. CAUSE OF PROBLEM UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826768August 17, 1998
STRUCTURE:BODY:DOOR
REAR DOORS WILL NOT OPEN . ONE HANDLE HAS BEEN SPRUNG AND THE OTHER BROKE OFF. OWNER HAS CONTACTED THE DEALER AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#539935August 16, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD LATCH MALFUNCTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826707August 14, 1998
STRUCTURE:BODY:DOOR
BOTH INSIDE REAR DOORS DO NOT OPEN WHEN HANDLES ARE USED. DEALER HAS REPLACED BOTH HANDLES AND CONDITION REOCCURS. DEALER INFORMED CONSUMER THAT FORD IS AWARE OF THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826286August 5, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE WOULD SHUT OFF FOR UNKNOWN REASON. VEHICLE HAS BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS AND THEY CANNOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544657July 28, 1998
WHEELS:HUBCAP/COVER
IN 1996 FORD IMPLEMENTED NEW SEALED HUB ASSEMBLIES TO REPLACE STANDARD WHEEL BEARINGS. AT APPROXIMATELY 3000 MILES A CONSTANT SQUEAKING DEVELOPED IN MY FRONT WHEELS. THE MECHANIC DIAGNOSIS WAS BRAKE NOISE ANNOYING BUT HARMLESS. AT 40,000 MILES THE SQUEAK TURNED SUDDENLY INTO THE SOUND OF GRAVEL IN THE WHEELS. THE VEHICLE LOST STABILITY IN HANDLING AND I IMMEDIATELY BROUGHT IT INTO THE CLOSEST GARAGE. THEY REPORTED THAT THE BEARINGS WERE BAD AND FURTHER DIAGNOSIS THEY DISCOVERED THE EXISTENCE OF THE SEALED HUB ASSEMBLIES. THE ASSEMBLIES ON BOTH FRONT WHEELS WERE BAD. ACCORDING TO THE SHOP FORD HAS A NATIONAL BACKORDER ON THE PARTS DUE TO THE LARGE NUMBER OF PROBLEMS. THE LOCAL FORD DEALER WILL NOT DISCUSS THE ISSUE WITH AND HAS SENT ME DIRECTLY TO FORD. (I ASSUME THAT THIS IS DUE TO THEIR FAMILIARITY WITH THE PROBLEM AND INABILITY TO ASSIST.) FORD REFUSES TO OFFER ANY ASSISTANCE AS I AM CURRENTLY OUT OF WARRANTY. THEY CAN NOT EVEN TELL ME WHEN THE PARTS WILL BE AVAILABLE. I HAVE NO COURSE OF ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#539050July 28, 1998
WHEELS:HUBCAP/COVER
THE ASSEMLBY OF BOTH FRONT WHEEL HUBS WAS BAD. THIS CAUSED THE VEHICLE'S WHEELS TO SQUEAK AND FINALLY LOOSE STABILITY IN HANDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#538172July 22, 1998
STEERING: STEERING WHEEL/HANDLE BAR
BOLT ON THE STEERING COLUMN CAME OFF CAUSING LOSS OF CONTROL, RESULTING IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#538280July 12, 1998
SUSPENSION:FRONT:SHOCK ABSORBER
SPRINGS AND SHOCKS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#538279July 12, 1998
SUSPENSION:FRONT:SHOCK ABSORBER
SPRINGS AND SHOCKS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#537827July 8, 1998
SUSPENSION
WHILE TRAVELING AT 50 MPH, DAY-TIME, SUNNY, DRY, WITHOUT CAUSE THE VEHICLE BEGAN TO SWAY - ABOUT 50 YARDS, THEN VEHICLE ROLLED OVER THREE AND ONE HALF TIMES, SLID DOWN HIGHWAY APPROXIMATELY 50 FEET, ON ITS TOP. VEHICLE END ON ITS SIDE WITH ROOF IN TO THE STEERING WHEEL, ALL WINDOWS BROKEN, AND WINDSHIELD SHATTERED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#537683July 2, 1998
SERVICE BRAKES, HYDRAULIC
VEHICLE TRAVELS TOO FAR AFTER THE BRAKES HAVE BEEN APPLIED AND VIBRATES DURING BRAKING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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