Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#871435September 25, 2000
TIRES:SIDEWALL
FIRESTONE TIRES P255/70R16 DEVELOPED CRACKS ALONG THE OUTSIDE OF THE SIDEWALL AND LOW AIR PRESSURE, CONSUMER REPLACED TIRES DUE TO TIRES ALMOST THE CAUSE OF 2 ACCIDENTS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732364September 24, 2000
TIRES
I AM A CERTIFIED MASTER A.S.E. AUTOMOTIVE COLLEGE INSTRUCTOR. I KNOW HOW TO PROPERLY INFLATE AND ROTATE MY TIRES. ONE OF THE TIRES ON MY FORD EXPLORER BEGAN TO GIVE ME TROUBLE WHEN I TRIED TO BALANCE IT. NO MATTER HOW I TRIED, IT WOULD NOT RIDE SMOOTHE AFTER I BALANCED IT . I FINALLY GAVE UP AND PLACED IT ON THE REAR OF THE VEHICLE AND DID NOT ROTATE IT IN THE NORMAL ROTATION PATTERN FOR ABOUT A YEAR. ON SEPT . 1ST , YOUR CONSUMER ADVISORY MADE ME THINK ABOUT MY FAMILYS SAFETY AND I DECIDED TO REPLACE ALL OF MY FIRESTONES WITH ANOTHER BRAND OF TIRE. THIS IS MY DECISION. I HAVE WATCHED THE TIRE HEARINGS ON T.V. AND HAVE RECEIVED THE "ALLS O.K. WITH YOUR TIRES" LETTER FROM FORD. BUT, ITS MY LIFE THAT RIDES ON MY TIRES. IF YOU WOULD CARE TO INSPECT MY TIRES I WILL BE GLAD TO SURRENDER THEM TO YOUR AGENCY IN ORDER THAT YOU CAN SEE FOR YOURSELF A DEFECTIVE FIRESTONE P255/70R16 WILDERNESS TIRE. THANK YOU FOR LISTENING TO ME.( DOT NUMBER: W2 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732377September 24, 2000
TIRES:TREAD/BELT
TIRE TREAD SEPERATION CRACKS WERE TREAD JOINS SIDE WALL( DOT NUMBER: VNHI TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732381September 24, 2000
TIRES
THE RIGHT FRONT TIRE DEVELOPED CRACKING ALL AROUND THE CIRCUMFERENCE OF THE TIRE AT THE TREADLINE. I REMOVED THE TIRE AND INSTALLED THE SPARE. FIRESTONE DEALER TOLD ME THE TIRE IS UNSAFE BUT ATS FROM WILSON PLANT ARE NOT RECALLED.( DOT NUMBER: W2H1 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732309September 23, 2000
TIRES
ALL 4 TIRES ARE CRACKED AT THE TREAD BASE, NO FAILURES HAVE OCCURRED, BUT APPEAR TO BE IMMENENT IN TIME. THESE TIRES ARE NOT PART OF THE RECALL BUT SHOULD BE.*AK( DOT NUMBER: VNHL1PY387 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555128September 22, 2000
TIRES:TREAD/BELT
CONSUMER IS NOT SATISFIED WITH THE RECALL REPAIR (OOT-OO5) FOR THE FIRESTONE TIRE DEFECT, CONSUMER WAS CHARGED FOR ADDITIONAL CHARGES FOR ROTATION, CONSUMER BELIEVES THIS SHOULD BE INCLUDED IN THE RECALL REPAIR, CONSUMER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555135September 22, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS TIRE WERE INCLUDED IN RECALL NOTICE 00T-005, DEALER HAD NO TIRES IN STOCK TO REPLACE CONSUMER TIRES AND WAS PLACED ON A WAITING LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555150September 22, 2000
TIRES:TREAD/BELT
CONSUMERS FIRESTONE TIRES WERE INCLUDED IN RECALL 00T-005, CONSUMER WAS PUT ON 2 DIFFERENT FIRESTONE DEALERS WAITING LIST TO WAIT FOR TIRES TO ARRIVE, CONSUMER DECIDED TO GET FIVE NEW TIRES FROM A COMPETITIVE TIRE MAKER AND IS REQUESTING REIMBURSEMENT BUT FIRESTONE STATED CONSUMER MUST BRING IN OLD TIRES TO BE REIMBURSED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555152September 22, 2000
TIRES:TREAD/BELT
DEALER CHARGED CONSUMR FOR RECALL (OOT-005) REPLACEMENT OF THE FIRESTONE TIRES, CONSUMER WAS UNDER THE IMPRESSION THAT THE TIRE EXCHANGE WAS TO BE AT FIRESTONES EXPENSE THUS CONSUMER REQUEST A REFUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555119September 22, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES EXPERIENCED CRACKING AROUND THE TREAD AND SIDEWALLS, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732259September 22, 2000
TIRES
THE 2 FRONT TIRES ON MY FORD EXPLORER HAD STEEL CORD SHOWING THROUGH THEM AT 38,00 MILES I TOOK THE CAR TO BIG O TO HAVE THE TIRES REPLACED THE INFORMED ME THAT THE TIRES DID NOT MATCH THE DOT CODE THAT FIRESTONE IS RECALLING BUT THE NEW TIRES COULD NOT BE PUT ON THE CAR WITHOUT HAVING THE WHEEL BARRINGS REPACKED. I DON'T KNOW IF FORD HAS HAD PROBLEMS WITH THE FRONT WHEEL ASSEMBY ON THE EXPLORERS OR IF THE FIRESTONE TIRES ARE TO BLAME BUT I WOULD APPRECIATE ANY INFORMATION YOU CAN GIVE ME. I AM AFRAID OF THE CAR NOW AND I AM OUT $547.00 ON A CAR THAT I STILL CONSIDER TO BE NEW FOR THESE PROBLEMS.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732267September 22, 2000
TIRES
TREAD SEPARATION & CRACKING AT 2 YEARS & 20,000 MILES.. POSSIBLE RECALL ITEM ?( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732276September 22, 2000
TIRES
ON 6/18/2000 OUR 1998 FORD EXPLORER WITH FIRESTONE BLOW-OUT OR A TREAD PROBLEWILDERNESS AT TIRES WENT OUT OF CONTROL AFTER MAKING A SHARP STEERING MANEUVER TO AVOID ANOTHER CAR. OUR VEHICLE SUBSEQUENTLY ROLLED OVER (WE WERE TOLD) SIX TIMES. WE DO NOT BELIEVE THERE WAS A TIRE M, BUT WHAT WE SUSPECT HAPPENED IS DEBEADING OF THE TIRES. WE HAVE READ YOUR 130 PAGE REPORT FROM JULY 1999 ENTITLED "AN EXPERIMENTAL EXAMINATION OF SELECTED MANEUVERS THAT MAY INDUCE ON-ROAD UNTRIPPED, LIGHT VEHICLE ROLLOVERS - PHASE II OF NHTSA'S 1997-1998 VEHICLE ROLLOVER RESEARCH PROGRAM". WE ARE CONCERNED THAT WITH THE AMOUNT OF EMPHASIS CURRENTLY BEING PLACED ON THE BLOW-OUT/TREAD PROBLEM, THAT THIS OTHER PROBLEM OF TIRE DEBEADING IS BEING IGNORED. WE HAVE PICTURES OF OUR VEHICLE FROM AFTER THE ACCIDENT THAT SHOW THE TIRES SEPARATED FROM THE RIMS (DEBEADED). WE WOULD BE EAGER TO DISCUSS OUR ROLLOVER ACCIDENT FURTHER IN AN ATTEMPT TO HELP PREVENT FURTHER HORRIBLE ACCIDENTS OF THIS NATURE. IF YOU HAVE ANY FURTHER INFORMATION THAT WILL HELP US UNDERSTAND THE NATURE OF OUR ACCIDENT , WE WOULD BE VERY APPRECIATIVE. WE ARE NOT SURE AT THIS POINT IF WE HAVE ENOUGH INFORMATION TO PROCEED LEGALLY AGAINST EITHER THE VEHICLE OR TIRE MANUFACTURER.( DOT NUMBER: TIRE SIZE: 15IN )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#732207September 22, 2000
TIRES
I OWN FOUR WILDERNESS TIRES W ITH THE VD MARK, THE RECALLED TIRES; THE TIRE SHREDDED AND I HAD TO BRING THE VEHICLE TO A STOP WHICH RESULTED IN RIDING ON THE RIGHT FRONT TIRE RIM. THE RIM BECAME JAGGED AND IT COST $175 TO GET IT SMOOTHED OUT. I AM REQUESTING A REPLACEMENT OF RIM IN ADDITION TO REPLACEMENT OF ALL TIRES ON THE EXPLORER. I AM ALSO REQUESTING A REFUND OF $175 FOR HAVING THE RIM REPAIRED.( DOT NUMBER: VD TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871245September 22, 2000
TIRES:TREAD/BELT
PE-00-039 OR PE-00-020; FIRESTONE WILDERNESS AT, ORIGINAL EQUIPMENT ON VEHICLE, TIRE SIZE P23575R15, TIRES HAD 36 THOUSAND MILES ON THEM, DOT NUMBER NOT AVAILABLE. WHEN DRIVING AT 50-55 MPH AND ATTEMTPING TO CHANGE LANES TO PASS ANOTHER VEHICLE ,CONSUMER SUDDENLY LOST CONTROL, VEHICLE FLIPPED,AND ROLLED THREE TIMES, CAUSING INJURIES TO DRIVER OCCUPANT. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#871291September 22, 2000
TIRES:TREAD/BELT
FIRESTONE AT TIRES P235/75R15 WERE EXPERIENCING TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871271September 22, 2000
TIRES
ORIGINAL EQUIPMENT ON A 1998, EXPLORER, P235/75R15 SIZE, DOT# W2HL. TREAD ON TWO TIRES HAVE STARTED TO CRACK BETWEEN THE SIDEWALL AND THE TREAD.*AK THE DEALER TOLD THE CUSTOMER THE TIRES WERE NOT PART OF THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554916September 21, 2000
TIRES:TREAD/BELT
CUSTOMER STATES THE VEHICLE PULLS TO THE RIGHT, IT WAS DISCOVERD THAT THE FIRESTONE TIRES WERE DEFECTIVE AND SUBSEQUENTLY REPLACED, HOWEVER THE REPLACEMENT TIRES THAT ARE NOW ON THE VEHICLE ARE ON THE RECALL LIST. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555095September 21, 2000
TIRES:TREAD/BELT
CONSUMER BELIEVES A LESSER QUALITY TIRE WAS PUT ON IN REPLACEMENT OF THE FIRESTONE WILDERNESS TIRES, CONSUMR WAS ALSO CHARGED FOR ALIGNMENT OF ALL THE TIRES WHICH HE BELIEVES SHOULD HAVE BEEN INCLUDED IN THE RECALL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555127September 21, 2000
TIRES
ALL 4 OF THE VEHICLES FIRESTONE TIRES HAD CRACKS, CONSUMER HAD ALL FOUR TIRES REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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