Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#705393April 8, 1999
VEHICLE SPEED CONTROL
I FILED THIS FORM MONTHS AGO, IF I WAS STILL DRIVING THIS CAR, RATHER THAN JUST PARKING IT, I COULD BE DEAD BY NOW. YOU HAVE PLENTY OF COMPLAINTS ABOUT THIS TO DO SOMETHING ABOUT IT. DATELINE DID A WHOLE SHOW ON THIS, WHATS THE HOLD UP. WHY ARENT YOU MAKING SURE FORD IS HELD ACCOUNTABLE. PEOPLE LIKE ME ARE JUST OUT OF LUCK. I CANT EVEN SELL THIS CAR, AND THE DEALER DOESNT WANT IT BACK. THIS IS SO DANGEROUS. IT CANT WAIT FOR A WHOLE BUNCH OF BEURACRACY CRAP. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834621April 7, 1999
TIRES:TREAD/BELT
PASSENGER'S SIDE REAR TIRE OUTSIDE STEEL BELT SEPARATED FROM THE TIRES AND CAUSED AN ACCIDENT. CAUSE UNKNOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#836430April 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER WHEN DRIVING AT ANY SPEED AND THERE WA S A PROBLEM WITH THE OVERDRIVE. ALSO, WHEN CONSUMER APPLIED BRAKES, THEY WENT STRAIGHT TO THE FLOORBOARD AND THE VEHICLE ACCELERATED BY ITSELF. VEHICLE HAS BEEN INTO REPAIR SHOP 20 TIMES FOR REPAIRS, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705123March 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544667March 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE DEVELOPED ENGINE KNOCKING NOISE WHICH RESULTS FROM POOR PERFORMANCE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782036March 24, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT DIFFERENTIAL VENT TUBE SPRAYS OUT LUBRICANT BEACAUSE THE VENT MECHAMISM IS DEFFECTIVE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782035March 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704718March 21, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PHIL CALDWELL FROM THE AUTO SERVICE DEPARTMENT STATED THAT FORD PUT OUT A TECHNICAL BULLETIN ON THE FRONT DIFFERENTIAL (LEAK) PROBLEM. TO PREVENT FUTURE LEAKS, THE COVER NEEDED TO BE REPLACED. FORD HAD IDENTIFIED A PROBLEM, BUT FAILED TO RECALL. IT WAS A DESIGN FLAW. AS A CONSUMER, I HAD TO PAY THE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835505March 5, 1999
AIR BAGS:FRONTAL, STEERING
VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO HITTING A DEER. AS A RESULT, VEHICLE WENT INTO AN EMBANKMENT AND ROLLED OVER ON ITS TOP. BOTH AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED AND HAD NOTHING POSTIVE TO SAY. SEEKING NHTSA FOR HELP IN THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704051March 4, 1999
UNKNOWN OR OTHER
ACCORDING TO NHTSA MY CAR HAS HAD RECALLS BUT DELEAR SAYS THEIR AREN'T ANY I WAS JUST LOOKING FOR SOME HELP,THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544208March 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE, STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DESIGN OF THE WIPERS ALLOWS ICE TO BUILD UP ON WIPERS AND WINDSHIELD RESULTING IN POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703620February 22, 1999
VEHICLE SPEED CONTROL
BECAUSE OF SUCH A HIGH IDLE COULD CAUSE A MAJOR WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703523February 20, 1999
VEHICLE SPEED CONTROL
MY CAR HAD A SUDDEN ACCELERATION PROBLEM SIMILAR TO WHAT WAS RECENTLY DESCRIBED ON DATELINE (ONE WEEK LATER). LUCKILY, WE WERE ABLE TO GET THE CAR TO STOP BY PUTTING IT IN PARK AND TURNING OFF THE IGNITION. I WON'T DRIVE THE CAR ANYMORE. WE WERE ALMOST KILLED AND ALMOST KILLED SOME PEDESTRIANS. FORD IS NOT ACKNOWLEDGIN THE PROBLEM, BUT RATHER DENYING IT. WOULD APPRECIATE SOME FOLLOW UP. REGARDLESS, I AM GETTING RID OF THE CAR BEFORE IT KILLS US. THIS IS A SERIOUS PROBLEM AND SHOULDNT BE TAKEN LIGHTLY. WE HOPE THAT YOU WILL HELP US AND OTHERS. IT IS NOT RIGHT FOR FORD TO IGNORE THE PROBLEM BECAUSE OF THE EXPENSE OF A RECALL. THEY DID IT WITH THE PINTOS AND NOW WITH THE EXPLORERS. DON'T ALLOW THIS, ITS NOT FAIR TO THE CONSUMER. I HAD MY THREE YEAR OLD BOY WITH ME AND I COULD HAVE LOST HIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835003February 18, 1999
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE ACCELERATES ON ITS OWN. SLOWS DOWN WHEN USING BRAKES, BUT ACCELERATION WILL NOT STOP. DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831973February 16, 1999
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILED TO OPERATE AT 44,000 MAIL OF WEAR; DEALER/MFR NOTIFIED AND REFUSED TO REPLACE/REPAIR UNLESS COST GOES TO CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833943January 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MALFUNCTIONS. ALSO, WHEN DRIVING AT 35 TO 45 MPH WITHOUT PRIOR WARNING, THE VEHICLE WILL CUT OFF.DEALER HAS THE VEHICLE IN SHOP TO REPAIR THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702436January 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WE HAVE HAD NUMEROUS PROBLEMS WITH OUR ABS (ANNOYING PEDAL FEEDBACK DURING NORMAL BRAKING AS WELL AS DURING BACK-UP), THE FRONT BRAKES WERE COMPLETELY SHOT AT 17,000 MILES (WE DO NOT HAVE A TOW PACKAGE) THE ROTOR'S HAD TO BE MILLED, AND UPON FURTHER INVESTIGATION BY THE DEALERSHIP ( AFTER NUMEROUS COMPLAINTS BY ME) FOUND OUT THE REAR BRAKES WERE NOT FUNCTIONING AT ALL. I HAVE 2 SMALL CHILDREN AND I AM BECOMING MORE CONCERNED ABOUT THEIR SAFETY AS THIS SITUATION PERSISTS. I BOUGHT A FORD BECAUSE THEY HAD A BETTER SAFETY RATING AT THE TIME THEN OTHER SIMILAR MAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702449January 21, 1999
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS VEHICAL ACCELERATED TO HIGH SPEEDS AND WAS EXTREMELY DIFFICULT TO STOP. VEHICLE WAS BROUGHT INTO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#833553January 14, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHENEVER CHILD SAFETYLOCK IS ACTIVATED, THE HANDLE FROM INSIDE WITH A LITTLE PRESSURE, CAN CAUSE THE DOOR TO BE INOPERATIVE FROM THE INSIDE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833562January 14, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS A NON-RECALL FOR ABS. WHILE DRIVING 45-50 MPH ON WET PAVEMENT/SOME ICE, VEHICLE FISHTAILED ON BLACK ICE, DRIVER CORRECTED THE SLIDE. HOWEVER, ABS LOCKED UP, SENDING VEHICLE IN SPIN, RESULTING IN ROLLOVER. ONCOMING 2ND VEHICLE (SAME MODEL) TRYING TO GO AROUND, CAUSED HEAD-ON COLLISION. 2ND VEHICLE WENT UNDER THE 1ST VEHICLE, AND IT WAS TOTALLED. VEHICLE TOWED. PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
1

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