Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#869474September 5, 2000
TIRES:TREAD/BELT
PE00020 ; ORIGINAL TIRES ON A FORD EXPLORER 1997, P25570R16 109S M+S, W2CUITX087.ALL 4 TIRES CRACKED. TOOK VEHICLE TO MECHANIC, AND THEY SUGGESTED CONSUMER REMOVE TIRE. *AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869555September 5, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT WITH FORD, EXPLORER 1997, P23575R15, DOT VD. CONSUMER OWNED VEHICLE FOR 3 DAYS WHEN TIRE TREAD SEPARATED. CONSUMER REPLACED TIRE AT HIS OWN EXPENSE IN 1997. CURRENTLY, WITH THE FIRESTONE RECALL ,MANUFACTURER REFUSED TO REIMBURSE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869452September 5, 2000
TIRES
WHILE DRIVING AT 35 MPH RIGHT REAR FIRESTONE, WILDERNESS/HT, 255/70R16 DOT, VMCU25570R TIRES BLEWOUT, CAUSING A FISHTAIL, BUT CONSUMER MAINTAINED CONTROL. FIRESTONE, AND FORD HAVE BEEN CONTACTED.*AK THE CONSUMER WAS INJURED DUE TO THE FAULTY TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#869471September 5, 2000
TIRES:TREAD/BELT
PEOOO20; ORIGINAL TIRE ON A 1997 FORD EXPLORER P22575R15. AT LEAST TWO TIRES ARE CRACKING AROUND WERE THE TREAD MEETS THE TIRE BODY.*AK THE TIRES ARE FIRESTONE WILDERNESS AT MADE IN CANADA AND ARE NOT ON RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554596September 4, 2000
TIRES:TREAD/BELT
CONSUMER EXPERIENCED TREAD SEPARATION, HE WAS ADVISED THAT HE DID MEET THE RECALL CRITERIA, BUT THE TIRES THAT HE HAS WERE NOT MANUFACTURED IN DECATUR IL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730044September 4, 2000
TIRES
TIRES ARE CRACKING AT BOTTOM OF TREAD LINE ON SIDE WALL, ALSO "CHUNKING"AT TOP OF TREAD, PIECES OF TOP OF TREAD ARE LIFTING FROM TIRE( DOT NUMBER: W2HL TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730069September 4, 2000
TIRES
IT IS MY BELIEF THAT ALL THE WILDERNESS AT TIRES ARE DEFECTIVE, NOT JUST THE ONES MADE IN DECATOR. OUR TIRES WERE WEARING FROM 3 MONTHS INTO OWNING THE VECHICLE, BUT NEITHER FORD NOR FIRESTONE WOULD TAKE ANY ACTION. I BELIEVE IT'S A DESIGN FLAW! FIRESTONE SHOULD COMPENSATE OWNERS OF ALL THE TIRES. PLEASE CONTINUE YOUR INVESTIGATION FURTHER INTO ALL BRANDS, NOT JUST THE VDHL CODED TIRES. THANK YOU. GARY J. SPANEDDA( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730102September 4, 2000
TIRES
BOTH OF THESE TIRE BLOWOUTS OCCURRED WHILE DRIVING ON WASHBOARDED GRAVEL ROADS. NO ROAD HAZARDS WERE FOUND DURING REPAIR (E.G. NO NAILS OR OTHER OBJECTS). THEY APPEAR TO HAVE JUST BLOWN OUT.( DOT NUMBER: W2CU1PX446 TIRE SIZE: P255 70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730125September 4, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING THE ACCELAERATOR BRACKET(ARM) DETACHED FROM THE FIREWALL WHERE IT WAS WELDED. THIS IS THE SAME INCIDENT THAT WAS REPORTED ON ODI ID 858739.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730162September 4, 2000
TIRES
1/TIRE BLEW ON PAVED OFF-RAMP FROM I-4; 2/STEEL BELTS STARTED SHOWING AT 45,000 MILES.( DOT NUMBER: 25400URBMO TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730176September 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MAKING TICKING NOISE WHERE TIME CHAIN IS. AFTER DISASSEMBLY BY MECHANIC FOUND TENSIONER WITH TIMING CHAIN WAS DEFECTIVE. NEW TENSIONER AND TIMING CHAIN INSTALLED( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729951September 2, 2000
TIRES
HAVE BEEN COMPLAIN OF FRONT WHEEL SHAKE SINCE PURCHASING VEHICLE AT 36,000. DEALER THOUGHT IT WAS A DIFFERENT PROBLEM. DURING ROUTINE VEHICLE MANTINANCE FOUND LEFT FRONT TIRE INSIDE (DOT W2HL) WAS WORN AND BELT SHOWING. DEALER SAID BAD TIRE, FIRESTONE DEALER SAID NEED ALINEMENT. PUT ON SPARE TIRE ALSO DOT W2HL AND PURCHASED NEW FIRESTONE WILDERNESS TIRE P235/7515 DOT 8XHL. HAVE KEPT OLD TIRE. TWO REMAINING REAR TIRES SHOW CRACKS IN SIDE WALL. LITTLE HELP FROM DEALERSHIP OR FIRESTONE. TIRES ARE AT USE FULL LIFE, BUT GOOD TREAD IS STILL ON TIRES. PLAN ON REPLACING ALL FOUR THIS WEEKEND . WILL NOT BE REPLALCING WITH FIRESTONE.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729967September 2, 2000
TIRES
TIRE LOST ALL TREAD WHILE DRIVING ON HIGHWAY. TIRE RECENTLY INSPECTED BY FIRESTONE DEALER AND SAID TO BE IN EXCELLECT CONDITION.( DOT NUMBER: W2HL IPY TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729985September 2, 2000
TIRES
THE FIRESTONE WILDERNESS AT P255/70R16 TIRES LISTED IN THE REPORT WERE ON THE REAR VEHICLE (FORD 1997 EXPLORER, EDDIE BOWER 4X4, 4 DOOR MODEL). THESE TIRES APPEARED TO BE ORIGINAL. TOTAL VEHICLE MILES WERE APPROXIMATELY 62,000 MILES. TREAD WEAR WAS EXCELLENT FOR THESE TIRES. THERE IS APPROXIMATELY ONE-FOURTH INCH TREAD LEFT ON THESE TIRES. I HAVE BEEN INSPECTING EACH OF THE VEHICLE'S TIRES BEFORE AND AFTER EACH DAY'S COMMUTE. I NOTICED SMALL FRACTURES DEVELOPING AT THE EDGE OF THE TREAD WHERE IT MEETS THE SIDEWALL OF THE TIRE. BOTH REAR TIRES EXHIBITED THE SMALL FRACTURES. DURING THE LAST INSPECTION (ON 08/23/00), I NOTICED THE FRACTURES WIDENING SIGNIFICANTLY. AT LEAST ONE OF THE FRACTURES ON THE OUTER SIDE OF THE LEFT REAR TIRE EXHIBITED STEEL WIRES PROTRUDING FROM THE BULGE. I IMMEDIATELY DISCONTINUED USE OF THE VEHICLE AND CONTACTED A LOCAL FIRESTONE REPRESENTATIVE. BECAUSE THE TIRES ARE NOT PART OF THEIR RECALL, THEY OFFERED TO INSPECT AND POSSIBLY PRORATE WARRANTY. I DID NOT WANT FIRESTONE REPLACEMENTS BECAUSE I BELIEVE THAT THESE MODEL TIRES HAVE DESIGN DEFECTS. I HAD ALL FOUR WILDERNESS TIRES ON THE VEHICLE REPLACED BY THE LOCAL FORD DEALER. THE SECOND REAR TIRE HAD LARGER BULGES AND STEEL WIRE PROTRUSIONS ON THE INSIDE OF THE TIRE. I BELIEVE THAT THESE TWO REAR TIRES WERE IN IMMINENT DANGER OF CATASTROPHIC TREAD SEPARATION. THE FRONT TIRES APPEAR TO HAVE BEEN REPLACED AND I DO NOT THINK THEY ARE ORIGINAL. THEY APPEAR NEWER WITH MUCH MORE TREAD REMAINING THAN THE REAR TIRES. NO OBVIOUS SIGNS OF DEFECT APPEAR ON THE FRONT TIRES. THE FRONT TIRE SPECIFICS FOLLOW: WILDERNESS AT P255/70R16. DOT VDCU1PX119. THANK YOU FOR YOUR ATTENTION, KENT E. PARRISH( DOT NUMBER: W2CU1PX076 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729815September 1, 2000
TIRES
ALL FOUR TIRES HAVE SUBSTANTIAL CRACKS AT THE BASE OF THOSE ALTERNATING TREAD BLOCKS WHICH DO NOT WRAP ONTO THE SIDEWALL. THE FORD DEALERSHIP SAYS, "THAT SIZE IS NOT COVERED UNDER THE RECALL" AND CALLS IT "NORMAL" BUT OTHER BRANDS OF SIMILAR TIRES I HAVE EXAMINED DO NOT HAVE CRACKS LIKE THESE. I WILL PROVIDE PHOTOS IF DESIRED. I WANT TO KNOW IF THESE TIRES ARE SAFE. IF NOT, I WANT THEM REPLACED.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729837September 1, 2000
TIRES
ACCIDENT OCCURRED DUE TO TIRE EXPLODING OFF RIM. I HAVE ALSO GONE THROUGH 12 TIRES DUE TO IRREGULAR WEAR AND VIBRATIONS( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729867September 1, 2000
TIRES
TIRE SEPARATION AND ROLLOVER( DOT NUMBER: W2CU 1PX TIRE SIZE: P2557016 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#729870September 1, 2000
TIRES
MY REAR LEFT TIRE BLOW OUT IN A HOUSTON HIGHWAY ON MAY 09, 2000, PRIOR TO THE GENERAL WARNING AND FIRESTONE TIRE RECALL. THEN I LEFT THE US FOR MY VACATIONS ABROAD AND WHEN I CAME BACK TO COLLEGE LAST WEEK AND KNOWING ALREADY ABOUT THE RECALL, I TOOK THE EXPLORER'S TIRES TO THE FORD DEALER BUT TO MY SURPRISE, HE REFUSES TO CHANGE THE TIRES BECAUSE THEY WERE NOT MANUFACTURED AT THE FIRESTONE'S DECATUR, IL. PLANT. I STILL HAVE THE WILDERNESS AT TIRE THAT BLOWNOUT, IT IS AS I SAID FROM ANOTHER FIRESTONE PLANT AND I WONDER IF MY TIRE BLOWOUT, SHOULDN'T ALL THE WILDERNESS AT TIRES FROM OTHER FIRESTONE PLANTS BE RECALL AS WELL?( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729946September 1, 2000
TIRES:TREAD/BELT
TREAD SEPARATION. HAD TO REPLACE ALL 4 TIRES!( DOT NUMBER: TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554248September 1, 2000
TIRES:TREAD/BELT
RIGHT REAR FIRESTONE RADIAL ATX TIRE TREAD FAILED WHILE DRIVING(P235/75/15) THE DEBRIS FROM THE TIRE JAMMED THE LEFT REAR BRAKE CALIPER CAUSING IT TO LOCK UP AND BEGIN SMOKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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