Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#555830October 3, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRES (P235/75R15) CAME AS ORIGINAL EQUIPMENT ON VEHICLE, AFTER HEARING OF THE RECALL CONSUMER SEARCHED MANY FIRESTONE DEALERS FOR REPLACEMENT TIRES AND COULD NOT FIND ANY, NOT ONE DEALER OFFER TO THE CHECK TIRES OR SERIAL NUMBERS, ONLY ONE OF CONSUMERS TIRES HAD THE CORRECT SERIAL NUMBER FOR THE RECALL, CONSUMER RECIEVED NO NOTICE FROM FIRESTONE OF THE RECALL, CONSUMER WANTS TO BE REIMBURSED FOR ALL REPLACED TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555834October 3, 2000
TIRES:TREAD/BELT
THE RUBBER ON THE RIGHT FRONT FIRESTONE TIRE WAS SEPARATING FROM THE SIDEWALL, SOON AFTER THE LEFT FRONT TIRE HAD A TREAD SEPARATING WHICH CAUSED POOR HANDLING, CONSUMERS TIRES ARE NOT INCLUDED IN THE RECALL 00T-005 BUT CONSUMER REQUEST REIMBURSEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555607October 3, 2000
TIRES:TREAD/BELT
CONSUMER IS UNHAPPY WITH THE RECALL SITUATION BECAUSE THERE IS NOT A AUTHORIZED FIRESTONE DEALER IN CONSUMERS LOCATION, CONSUMER WANTS PERMISSION TO USE A NON-FIRESTONE DEALER TO HAVE THE TIRES REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733364October 3, 2000
TIRES
REPORTED PROBLEM TO LOCAL FIRESTONE. THEY REFUSE TO PROVIDE ME WITH A VOUCHER (CHECK) SO I CAN PURCHASE A TIRE OF MY CHOOSING AT ANOTHER TIRE DEALER SUCH AS "NTB" [NATIONAL TIRE & BATTERY]. I SPOKE WITH STORE MGR: MR. ANDY RIGGS. I REFUSE TO DO BUISNESS WITH FIRESTONE & DON'T HAVE ANY INTENTION OF GIVING THEM ANY OF MY MONEY. THEY HAVE OFFERED TO SELL ME ONE TIRE [AMERICAN GENERAL] AT THE PRORATED VALUE OF MY DEFECTED WILDERNESS AT TIRE. THIS IS UNACCEPTABLE, I SHOULD HAVE THE TIRE OF MY CHOOSE....AND I USUALLY TAKE ALL ME TIRE BUISNESS TO NTB DUE TO THE QUALITY OF TIRES THE SELL AND THE GOOD SERVICE. THE FIRESTONE STORE I WENT TO HAS THE FOLLOWING ADDRESS "747 DAIRY ASHFORD ROAD" "HOUSTON, TX 77079" "PH(281) 493-1870" "FAX (281) 493-9174" STORE MANAGER NAME: MR. ANDY RIGGS.....ASST. MANGERS NAME: MR. PATRICK BEECH. A PHONE CALL TO THESE PEOPLE COULD SOLVE THIS PROBLEM VERY...VERY QUICKLY.....THANK YOU FOR YOU HELP. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555338October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE(P235 75 R15)EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555342October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES EXPERIENCED TREAD WEAR AND PEELING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553904October 3, 2000
TIRES
CONSUMER TOOK VEHILCE TO BE INSPECTED TO SEE IF THE TIRES WERE INCLUDED IN THE FIRESTONE RECALL NOTICE, UPON INSPECTION BY THE DEALER CONSUMER WAS TOLD THAT CODE EDHL MEANT VEHICLE WAS NOT INCLUDE BUT UPON SELF INSPECTION AT HOME CONSUMER SAW THAT THE TIRES WERE PLAINLY MARKED VDHL, WHICH WAS THE PROPER CODE AND RECALL IDENTIFICATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872078October 3, 2000
TIRES
ALL 4 OF THE FIRESTONE WILDERNESS AT TIRES P255/70R16 DOT VNCU HAVE CRACKS BETWEEN THE SIDEWALLS AND THE TREAD PART OF THE TIRES, FIRESTONE WOULD ONLY PRORATE 4 OF THE TIRES BECAUSE THEY WERE NOT PART OF THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555706October 2, 2000
TIRES
WHILE DRIVING THE PASSENGER FIRESTONE TIRE BLEWOUT CAUSING DAMAGE TO THE RIM, CONSUMER REPLACED ALL FIVE TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555744October 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER VEHICLE STALLS INTERMITTENTLY, THE DEALER HAS REPLACED THE FUEL FILTER, TIMING GUIDE AND NOW THEY PROPOSE TO REPLACE THE FUEL PUMP AND CHECK FOR CARBON DEPOSITS IN THE RNGINE BUT THEY CANNOT GUARANTEE THIS WILL STOP THE STALLING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733179October 2, 2000
TIRES
1.THE FIRST BLOWOUT OCCURRED ON JUNE 3, 1998, ON INTERSTATE 80 JUST SEVERAL MILES EAST OF THE TOWN OF FERNLEY, NEVADA. THE VEHICLE HAD LESS THAN 5,000 MILES AT THE TIME OF THE FIRST TIRE FAILURE. THERE WERE A TOTAL OF TWO (2) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF THE TIRE FAILURE. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 75 MILES PER HOUR AT THE TIME OF THE INCIDENT. THE TIRE THAT FAILED WAS THE LEFT (DRIVERS) REAR. 2.THE SECOND BLOWOUT OCCURRED ON JULY 23, 1999, ON A MAINTAINED GRAVEL ROAD NEAR THE TOWN OF JARBIDGE LOCATED IN NORTHERN ELKO COUNTY, NEVADA. THE VEHICLE HAD LESS THAN 10,000 MILES AT THE TIME OF THE SECOND TIRE FAILURE. THERE WERE THREE (3) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF THE TIRE FAILURE. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR AT THE TIME OF THE INCIDENT. THE TIRE THAT FAILED WAS AGAIN THE LEFT (DRIVERS) REAR THAT WAS THE SPARE TIRE FROM THE PREVIOUS INCIDENT. 3.THE THIRD BLOWOUT (TREAD SEPARATION?) OCCURRED ON AUGUST 25, 1999, ON A WELL-MAINTAINED GRAVEL ROAD NEAR THE OLD MINING TOWN OF BERLIN AND THE ICHTHYOSAUR STATE PARK LOCATED IN IONE VALLEY, NYE COUNTY, NEVADA. THE VEHICLE HAD LESS THAN 12,000 MILES AT THE TIME OF THE THIRD AND FOURTH TIRE FAILURES. A FOURTH TIRE FAILED WITHIN ONE (1) HOUR OF THE FIRST ON THE SAME ROAD. THERE WERE A TOTAL OF FOUR (4) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF BOTH TIRE FAILURES. NO ONE WAS INJURED IN ANY OF THESE INCIDENTS. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR AT THE TIME OF THE INCIDENTS. THE THIRD TIRE THAT FAILED WAS AGAIN THE LEFT (DRIVERS) REAR. THE FOURTH WAS THE RIGHT REAR TIRE.*AK (TIRESIZE: P225/75R15)( DOT NUMBER: TIRE SIZE: P225/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871990October 2, 2000
TIRES:TREAD/BELT
ALL 4 FIRESTONE WILDERNESS AT TIRES P255/70R16 HAVE CRACKS COMPLETELY AROUND THE PERIMETER OF THE SIDEWALL WHERE SIDEWALL MEETS THE TREAD, FIRESTONE AGREES THERE IS A PROBLEM WITH THESE TIRES, CONSUMER IS REQUESTING FULL REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733096October 1, 2000
TIRES
TIRES COMING APART, WIRES VISIBLE BETWEEN TREADS, TREAD WEAR NORMAL AND NOT EXCESSIVE. *AK (TIRESIZE: P25570R16)( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732926September 30, 2000
CHILD SEAT
WHEN INSTALLING THE INFANT SEAT, HAVING PROBLEMS WITH THE SEAT BEING STATIONARY. IT SEEMS THAT THE SEAT BELT ANCHORS, AR WIDER THEN THE CARSEAT, THEREFORE, A LOT OF SLIDING FROM RIGHT TO LEFT TAKES PLACE, UNLESS I USE BLANKETS TO WEDGE BETWEEN THE CARSEAT AND SEATBELT. I ALSO HAVE LEATHER SEATS. IF I PULL THE SEAT BELT TIGHTER, THEN THE BABY IS LEANING TOO FAR FORWARD TOWARDS BACK OF SEAT AND BALL INDICATOR OF CARSEAT IS NOT IN ITS CORRECT POSTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733010September 30, 2000
TIRES:TREAD/BELT
WHILE DRIVING I HEARD A THUMPING NOISE AND THE STEERING WHEEL STARTED TO VIBRATE. I PULLED OVER AND FOUND A LARGE LUMP ON THE FRONT PASSENGER SIDE TIRE TREAD. THE TIRE DEALER SAID IT WAS TREAD SEPARATION. *AK (DOT NUMBER: VNCU TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732887September 29, 2000
TIRES
MY TIRES WERE CRACKED WORSE THEN THE THREE RECALLED SIZE 15 THAT I SAW !*AK (DOT NUMBER: P255570R16 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871813September 29, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: AFTER PARKING VEHICLE, HEARD AIR LEAKING FROM FRONT LEFT TIRE, NOTICED CRACKS AROUND THE OUTER EDGES OF TIRE, AND RIGHT FRONT WAS SHOWING SIGNS OF TREAD SEPARATION. ORIGINAL EQUIPMENT ON A 1998 FORD, EXPLORER, P235/75R15, DOT# W2. TIRE IS AVAILABLE FOR ANALYSIS. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871883September 29, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PRESSING ACCLERATOR PEDAL VEHICLE LOST POWER , THEN FINALLY LUNGED FORWARD AND WOULD SLOWLY SPEED UP WHICH MAY CAUSE A REAR END CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871835September 29, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1998 EXPLORER, P235/75R15 SIZE DOT# VDHL1PY487. TREAD ON LEFT REAR FIRESTONE WILDERNESS AT TIRE SEPARATED, CAUSING VEHICLE TO ROLLOVER, RESULTING IN 4 MINOR INJURIES. VEHICLE WAS TOTALLED. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#871892September 29, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT W2HL. ALL 4 TIRES SHOW EVIDENCE OF TREAD SEPARATION RIGHT AT THE EDGE OF THE TIRES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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